






Whiston Hall offers residential and early stages dementia care to people who are 55 and over. The home also provides respite care to enable family carers to recharge their batteries. The home has launched a day care service to help local people to make new friends and enjoy a wide range of activities.
The team uses the latest person-centred software (PCS) and works with residents and family members to create customised...
Care Provided by Whiston Hall Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
There are additional costs for hairdressing, chiropody and dentistry.
The price(s) shown are provided by the care home. Contact Whiston Hall Ltd for full pricing details and T&Cs.
Contact Whiston Hall Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Whiston Hall Ltd
- Private Owned
Person in charge
- Jane Ridge(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (44)
- Couples/Companion Rooms (2)
Visiting
- The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
Parking
- Parking is available on site at the main entrance to the home.
Whiston Hall Ltd Reviews (45)
Whiston Hall Ltd has a Review Score of 9.6 (9.624) out of 10, based on 25 reviews in the last 2 years.
Over all time Whiston Hall Ltd has 45 reviews.
My relative seems reasonably happy with the care home. He doesn't join in any of the activities due to his illnesses, he does however receive encouragement from the staff, but is happy to stay in his own surroundings, where he feels comfortable. The staff and Manager are very friendly, approachable and do their best to help and keep us up to date with everything.
Mum feels safe, content and pleased with every aspect.
Full marks.
Just to say so very happy, my mum loves it and is really happy and settled. We are able to ask about anything we need to check and always get an answer. Everything is lovely. That's so so much.
Having visited my mum in the home today 15/08/2024, it was nice to see they had a singer on who was fantastic with the residents, getting them to sing and interact with her, they really enjoyed it and so did I. A big thank you to all that organised it and hopefully she will return soon.
The music was good, staff, residents and families all joined in.
It was lovely to see the residents smiling and singing, I think that makes it all worth the hard work that the staff put into it.
Keep it up and a big thank you.
Mum has always had pet dogs and I know she misses this aspect of her old life. I was so pleased to find out that visits from family pets are encouraged and I have brought my spaniel in to visit several times. It's lovely to see Mum's face light up when she sees him.
On another subject, I noticed today that the skin on Mum's lower legs is in much better condition than it was in the past. Clearly, someone has taken the time to assess her needs and appropriate care is being given.
Thank you for your lovely review of our home. We will share it with the staff team who will be over the moon to read your kind words. Kindest regards.
Lots of activities for residents to join in if they wish.
We really appreciate your wonderful review of our home. Mum is a delight to care for and we are so happy to hear that you are pleased with her care. We will share your kind words and score with the staff team, they will be over the moon to read them. Wishing you all the best.
Mum has been in Whiston Hall Care Home for a couple of months now and I feel that I need to say what a difference the last couple of months have made: Mum is much brighter in herself; she isn't frightened or anxious anymore; she has made friends which is remarkable for someone who, just a few months ago, was alone and scared at home with no friends. Mum has the colour back in her cheeks, it's so reassuring, for my sisters and me, to see. We know that she is in a supportive, caring environment with friendly, approachable staff who are trying so hard.
Thank you for your lovely review of our home, it is much appreciated. Mum is a joy to care for and we are so happy to read your comments. We will share these and the scores with our staff team, they will be over the moon. Wishing you all the best.
The facilities offer a comfortable and homely environment. The rooms are spacious, bright, and thoughtfully furnished. The communal areas are equally inviting, encouraging social interaction and a sense of community.
The staff take the time to understand each person's unique needs and preferences, providing personalized care that goes above and beyond. It's clear that they are not just employees, but true companions to the residents.
The activities and programs available are diverse and engaging, catering to a wide range of interests and abilities. From arts and crafts to music sessions and fitness classes, there is always something enjoyable happening.
The meals are nutritious, delicious, and beautifully presented.
Thank you for your lovely review of our home, your comments and insights are really appreciated. We know that our staff will be delighted when we share them and the scores at our next team meeting. Sending kindest regards.
I noticed lots of basics not being met and mum deteriorating in herself. Mum has combined Alzheimer's and dementia along with osteoarthritis in both knees so she needed a wheelchair and hoist. Mum was the only resident like this and mum also had a hospital avoidance in place that was not actioned therefore an unnecessary A&E visit. On the Monday before I moved mum from the home, mum was having a suspected stroke when it was Vasovagal syndrome and the manager had this information in advance, mum was back to her usual self once food was provided and a suitable drink. Mum isn't diabetic.
The wellbeing of all our residents is absolutely paramount to us and we take every concern raised very seriously. We are saddened by your poor review of our home. We have recorded one instance where you raised concerns about Mum's room and fees, which was resolved to your satisfaction. We have...
Mother-in-law has been living here almost a year now. Any issues we have had have been sorted swiftly and effectively. Always clean and tidy. Staff helpful and friendly. We always feel welcome whenever we visit whatever time we come.
Thank you for your lovely review of our home, it is much appreciated. We will share your kind words with the staff team who will be over the moon to read them. Wishing you all the best.
Staff are also helpful with any needs or requirements and are very friendly and approachable.
They have employed an activities coordinator who is always milling around entertaining and chatting to the residents which is nice to see.
Thank you for your fantastic review of our home, it is much appreciated. We will share your kind words with the staff team, they will be over the moon to read them. Wishing you our best always.
I visited my friend recently, he was very happy with the care he received while there. I spoke to a couple of the staff who were very helpful and came across that they really cared, especially one staff member whom I think is responsible for keeping the residents entertained. He told me she was amazing and was always cheerful. Many thanks and great work to all involved.
Thank you for your fantastic five-star review of our home, it is wonderful to read how happy you are with the care received by your friend. We will share your kind words with the staff team, they will be over the moon. Wishing you the kindest regards always.
Staff and management have been kind and supportive to my family member and have kept us as a family up-to-date and well-informed.
The care given has been more than satisfactory.
Thank you for your lovely review of our home, it is great to read how happy you are with the care your Nan receives. We will share your kind words with the staff team, they will be delighted to read them. Take the best of care always.
We can't fault the level of care provided by the staff. The home is kept spotlessly clean and the staff are lovely and so patient despite the complex issues of the residents. The residents we come into contact with when we are visiting my mother-in-law are always smiling or snoozing, from their lunch and we've got to know some of them very well and always like to chat with us.
Thank you so much for your fantastic 5-star review of our home. We're over the moon to read your wonderful words and will share your review with the staff team, who will also be delighted. Kindest regards.
Excellent home, good staff and well managed. My mum has almost been here for a year and I have never had to raise a concern. Good choice of food and the rooms are well maintained. Residents are always put first.
Thank you so much for the lovely review of our home. Your mum is such a delight to care for. We will share your kind words with our staff as we know they will be delighted to read them. Kindest regards
Two members of staff, in particular, have been exceptional.
Thank you so much for your lovely review of our home, it's great to read about the members of staff who are supporting your mum. We will share your wonderful words with the team who will be over the moon to see what you have written. Take care.
The options are answered to the best of my ability. Activities are readily available for anyone who needs assistance in their particular art.
My experience as a whole has been very good - my legs were truly taken care of by the nurses and in the home when I felt unwell they were very kind and considerate. I was truly looked after, I would recommend to anyone.
We have good communication with the staff and feel like our dad gets good care. He is always clean and well groomed and tells us the food is good.
The nursing home itself is clean and well maintained.
Overall we're very happy and would recommend the nursing home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whiston Hall Ltd.
There are no upcoming events for Whiston Hall Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Whiston Hall Ltd.
Accreditations
There are no accreditations posted yet for Whiston Hall Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whiston Hall Ltd to verify any information. View our terms and conditions. Whiston Hall Ltd has an Enhanced Service -more info.