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Whiston Hall Ltd

Chaff Lane, Whiston, Rotherham, South Yorkshire S60 4HE
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Whiston Hall Ltd, Rotherham
Whiston Hall Ltd, Rotherham
Whiston Hall Ltd, Rotherham

Whiston Hall offers residential and early stages dementia care to people who are 55 and over. The home also provides respite care to enable family carers to recharge their batteries. The home has launched a day care service to help local people to make new friends and enjoy a wide range of activities.

The team uses the latest person-centred software (PCS) and works with residents and family members to create customised...  

Care Provided by Whiston Hall Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,139From £1,139
Residential Dementia CareFrom £1,139From £1,139

There are additional costs for hairdressing, chiropody and dentistry.

Contact Whiston Hall Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Whiston Hall Ltd
  • Private Owned

Person in charge

  • Jane Ridge(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (2)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • Parking is available on site at the main entrance to the home.

Whiston Hall Ltd Reviews (45)

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9.6

Whiston Hall Ltd has a Review Score of 9.6 (9.624) out of 10, based on 25 reviews in the last 2 years. Over all time Whiston Hall Ltd has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from E J (Cousin of Resident) published on 24 April 2025 Submitted via Website
Overall Experience

My relative seems reasonably happy with the care home. He doesn't join in any of the activities due to his illnesses, he does however receive encouragement from the staff, but is happy to stay in his own surroundings, where he feels comfortable. The staff and Manager are very friendly, approachable and do their best to help and keep us up to date with everything.

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Review from D P (Son of Resident) published on 21 April 2025 Submitted via Postal Card
Overall Experience
I found the home & staff caring and pleasant.
Mum feels safe, content and pleased with every aspect.

Full marks.

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Review from L D (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card
Overall Experience

Just to say so very happy, my mum loves it and is really happy and settled. We are able to ask about anything we need to check and always get an answer. Everything is lovely. That's so so much.

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Review from V W (Daughter of Resident) published on 3 September 2024 Submitted via Website
Overall Experience

Having visited my mum in the home today 15/08/2024, it was nice to see they had a singer on who was fantastic with the residents, getting them to sing and interact with her, they really enjoyed it and so did I. A big thank you to all that organised it and hopefully she will return soon.

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Review from Susan T (Relative of Resident) published on 3 September 2024 Submitted via Website
Overall Experience
Had a brilliant afternoon yesterday, the care home arranged for a singer to entertain the residents.
The music was good, staff, residents and families all joined in.
It was lovely to see the residents smiling and singing, I think that makes it all worth the hard work that the staff put into it.

Keep it up and a big thank you.

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Review from J M (Daughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
My mum is happy at Whiston Hall. She sometimes grumbles but I can tell that she is thriving through the social interaction with the staff and other residents. The staff are kind and my mum has told me that she feels that they treat her with respect and she in turn respects them. She didn't want to sell her bungalow but she is the first to admit now that it's better and safer where she is. I'll highlight a couple of examples of what I feel is good practice.
Mum has always had pet dogs and I know she misses this aspect of her old life. I was so pleased to find out that visits from family pets are encouraged and I have brought my spaniel in to visit several times. It's lovely to see Mum's face light up when she sees him.

On another subject, I noticed today that the skin on Mum's lower legs is in much better condition than it was in the past. Clearly, someone has taken the time to assess her needs and appropriate care is being given.

Reply from Mandy Bennett, Regional Manager at Whiston Hall Ltd

Thank you for your lovely review of our home. We will share it with the staff team who will be over the moon to read your kind words. Kindest regards.

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Review from S S (Son of Resident) published on 1 July 2024 Submitted via Website
Overall Experience
Mum has been here a while now and she's doing great. At 94 she has problems with mobility and all her needs are cared for. Never had any problems in the time she's been here but the small situations we have had were soon sorted. New management is making changes which are having a positive effect.

Lots of activities for residents to join in if they wish.

Reply from Chris Bott, Home Manager at Whiston Hall Ltd

We really appreciate your wonderful review of our home. Mum is a delight to care for and we are so happy to hear that you are pleased with her care. We will share your kind words and score with the staff team, they will be over the moon to read them. Wishing you all the best.

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Review from Cheryl A (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
The 5 stars go to the care that Mum has received over the last couple of months,

Mum has been in Whiston Hall Care Home for a couple of months now and I feel that I need to say what a difference the last couple of months have made: Mum is much brighter in herself; she isn't frightened or anxious anymore; she has made friends which is remarkable for someone who, just a few months ago, was alone and scared at home with no friends. Mum has the colour back in her cheeks, it's so reassuring, for my sisters and me, to see. We know that she is in a supportive, caring environment with friendly, approachable staff who are trying so hard.

Reply from Chris Bott, Home Manager at Whiston Hall Ltd

Thank you for your lovely review of our home, it is much appreciated. Mum is a joy to care for and we are so happy to read your comments. We will share these and the scores with our staff team, they will be over the moon. Wishing you all the best.

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Review from Danny T (Son-in-law of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
I recently had the pleasure of visiting my mother-in-law and I cannot express how impressed I am with the exceptional level of care and compassion provided to the residents.
The facilities offer a comfortable and homely environment. The rooms are spacious, bright, and thoughtfully furnished. The communal areas are equally inviting, encouraging social interaction and a sense of community.
The staff take the time to understand each person's unique needs and preferences, providing personalized care that goes above and beyond. It's clear that they are not just employees, but true companions to the residents.
The activities and programs available are diverse and engaging, catering to a wide range of interests and abilities. From arts and crafts to music sessions and fitness classes, there is always something enjoyable happening.

The meals are nutritious, delicious, and beautifully presented.

Reply from Chris Bott, Home Manager at Whiston Hall Ltd

Thank you for your lovely review of our home, your comments and insights are really appreciated. We know that our staff will be delighted when we share them and the scores at our next team meeting. Sending kindest regards.

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Review from Jayne D (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
We as a family thought that moving mum local to us all would make our visits and subsequent trips out much better. The problems were numerous and there was a quick turnover of managers and the one we had dealt with prior and on mum's first day was actually on her last couple of days of work. Therefore we had numerous conversations with the new manager who started work on the same day as mum.

I noticed lots of basics not being met and mum deteriorating in herself. Mum has combined Alzheimer's and dementia along with osteoarthritis in both knees so she needed a wheelchair and hoist. Mum was the only resident like this and mum also had a hospital avoidance in place that was not actioned therefore an unnecessary A&E visit. On the Monday before I moved mum from the home, mum was having a suspected stroke when it was Vasovagal syndrome and the manager had this information in advance, mum was back to her usual self once food was provided and a suitable drink. Mum isn't diabetic.

Reply from Mandy Bennett, Regional Manager at Whiston Hall Ltd

The wellbeing of all our residents is absolutely paramount to us and we take every concern raised very seriously. We are saddened by your poor review of our home. We have recorded one instance where you raised concerns about Mum's room and fees, which was resolved to your satisfaction. We have...  

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Review from S S (Daughter-in-law of Resident) published on 18 June 2024 Submitted via Website
Overall Experience

Mother-in-law has been living here almost a year now. Any issues we have had have been sorted swiftly and effectively. Always clean and tidy. Staff helpful and friendly. We always feel welcome whenever we visit whatever time we come.

Reply from Christopher Bott, Home Manager at Whiston Hall Ltd

Thank you for your lovely review of our home, it is much appreciated. We will share your kind words with the staff team who will be over the moon to read them. Wishing you all the best.

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Review from P B (Grandson of Resident) published on 8 May 2024 Submitted via Website
Overall Experience
Fantastic experience up to now, my nan has really settled in well given the change in circumstances. The manager is very approachable, friendly and engaging with the residents and their families along with his staff. I can see how he is trying to improve the care home already by implementing nice touches to make it more homely.
Staff are also helpful with any needs or requirements and are very friendly and approachable.

They have employed an activities coordinator who is always milling around entertaining and chatting to the residents which is nice to see.

Reply from Christopher Bott, Home Manager at Whiston Hall Ltd

Thank you for your fantastic review of our home, it is much appreciated. We will share your kind words with the staff team, they will be over the moon to read them. Wishing you our best always.

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Review from D G (Friend of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

I visited my friend recently, he was very happy with the care he received while there. I spoke to a couple of the staff who were very helpful and came across that they really cared, especially one staff member whom I think is responsible for keeping the residents entertained. He told me she was amazing and was always cheerful. Many thanks and great work to all involved.

Reply from Christopher Bott, Home Manager at Whiston Hall Ltd

Thank you for your fantastic five-star review of our home, it is wonderful to read how happy you are with the care received by your friend. We will share your kind words with the staff team, they will be over the moon. Wishing you the kindest regards always.

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Review from J C (Granddaughter of Resident) published on 22 April 2024 Submitted via Website
Overall Experience
Since my nan has been at Whiston Hall, we have found staff and management have gone above and beyond. When my nan arrived we had some reservations about the room given, but the team resolved these issues within 24 hours and made us as a family a lot happier.
Staff and management have been kind and supportive to my family member and have kept us as a family up-to-date and well-informed.

The care given has been more than satisfactory.

Reply from Christopher Bott, Home Manager at Whiston Hall Ltd

Thank you for your lovely review of our home, it is great to read how happy you are with the care your Nan receives. We will share your kind words with the staff team, they will be delighted to read them. Take the best of care always.

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Review from Lynne G (Daughter-in-law of Resident) published on 9 January 2024 Submitted via Website
Overall Experience

We can't fault the level of care provided by the staff. The home is kept spotlessly clean and the staff are lovely and so patient despite the complex issues of the residents. The residents we come into contact with when we are visiting my mother-in-law are always smiling or snoozing, from their lunch and we've got to know some of them very well and always like to chat with us.

Reply from Maureen Marshall, Home Manager at Whiston Hall Ltd

Thank you so much for your fantastic 5-star review of our home. We're over the moon to read your wonderful words and will share your review with the staff team, who will also be delighted. Kindest regards.

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Review from John T (Son of Resident) published on 1 December 2023 Submitted via Postal Card
Overall Experience

Excellent home, good staff and well managed. My mum has almost been here for a year and I have never had to raise a concern. Good choice of food and the rooms are well maintained. Residents are always put first.

Reply from Maureen Marshall, Home Manager at Whiston Hall Ltd

Thank you so much for the lovely review of our home. Your mum is such a delight to care for. We will share your kind words with our staff as we know they will be delighted to read them. Kindest regards

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Review from Rachael B (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card
Overall Experience
Staff at Whiston Hall have been really supportive of my mum since she came in from hospital. My mum struggles with anxiety so needs calmness, patience and a homely environment with understanding from those providing care.

Two members of staff, in particular, have been exceptional.

Reply from Maureen Marshall, Home Manager at Whiston Hall Ltd

Thank you so much for your lovely review of our home, it's great to read about the members of staff who are supporting your mum. We will share your wonderful words with the team who will be over the moon to see what you have written. Take care.

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Review from Moreen H (Resident / Service User) published on 4 November 2021 Submitted via Postal Card
Overall Experience

The options are answered to the best of my ability. Activities are readily available for anyone who needs assistance in their particular art.

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Review from Gloria M (Resident / Service User) published on 4 November 2021 Submitted via Postal Card
Overall Experience

My experience as a whole has been very good - my legs were truly taken care of by the nurses and in the home when I felt unwell they were very kind and considerate. I was truly looked after, I would recommend to anyone.

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Review from Joe S (Son of Resident) published on 29 October 2021 Submitted via Website
Overall Experience
We are very happy with Whiston nursing home, we find the staff friendly and helpful.
We have good communication with the staff and feel like our dad gets good care. He is always clean and well groomed and tells us the food is good.
The nursing home itself is clean and well maintained.

Overall we're very happy and would recommend the nursing home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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