There are additional costs for hairdressing, chiropody and dentistry.
These prices are only a guideline, please contact Whiston Hall Ltd to find out the exact price for your requirements.
The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
Parking is available on site at the main entrance to the home.
Whiston Hall Ltd has a Review Score of 9.4 (9.412) out of 10, based on 25 reviews in the last 2 years.
Over all time Whiston Hall Ltd has 33 reviews.
I would like to thank you for your kind words. I will pass these comments to the staff. We are presently working on inviting relatives to care plan reviews in the coming months.
Thank you on behalf of myself and my staff for those kind words, I will pass your comment to the staff
Thank you for your feedback, I will pass this onto staff, I am happy to chat with you to discuss any concerns you may have
Thank you for your kind comments. I will pass these over to my staff
Thank you for your kind words, I will pass this onto my staff. I do hope that your husband has now settled in his new home
Thank you for your lovely words, I will pass this on to all the staff. It was a pleasure to look after your father
Thank you for your lovely review of our home. We will share it with the staff team who will be over the moon to read your kind words. Kindest regards.
We really appreciate your wonderful review of our home. Mum is a delight to care for and we are so happy to hear that you are pleased with her care. We will share your kind words and score with the staff team, they will be over the moon to read them. Wishing you all the best.
Thank you for your lovely review of our home, it is much appreciated. Mum is a joy to care for and we are so happy to read your comments. We will share these and the scores with our staff team, they will be over the moon. Wishing you all the best.
Thank you for your lovely review of our home, your comments and insights are really appreciated. We know that our staff will be delighted when we share them and the scores at our next team meeting. Sending kindest regards.
The wellbeing of all our residents is absolutely paramount to us and we take every concern raised very seriously. We are saddened by your poor review of our home. We have recorded one instance where you raised concerns about Mum's room and fees, which was resolved to your satisfaction. We have reviewed Mum's care records which show that Mum gained weight while with us. During an episode of a sudden drop in blood pressure (ie vasovagal episode), we contacted the NHS 111 service who despatched paramedics to the home, after sharing the hospital avoidance plan they consulted the on-call GP service who decided that the safest course of action was to take Mum to A&E. We kept you apprised of the situation and have recorded that you shared no concerns over the course of action we took in Mum's best interest. Your Mum is missed at the home and we send our best regards for her continued well-being. Our door is always open should you wish to discuss any aspect of her care.
Thank you for your lovely review of our home, it is much appreciated. We will share your kind words with the staff team who will be over the moon to read them. Wishing you all the best.
Thank you for your fantastic review of our home, it is much appreciated. We will share your kind words with the staff team, they will be over the moon to read them. Wishing you our best always.
Thank you for your review of our home, it is much appreciated. We will share your kind words with the team, they will be delighted to read them. My door is always open, if there is anything you wish to discuss with me, please just pop in. Wishing you the best always.
The Review Score of 9.4 (9.412) out of 10 for Whiston Hall Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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