






Willow Bank Care Village a private care home in Allerton, Bradford.
It provides individual quality healthcare for the elderly.
The home has 59 single bedrooms which are all en-suite as well as four assisted bathrooms and two assisted shower rooms.
Care Provided by Willow Bank Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow Bank Care Home for full pricing details and T&Cs.
Contact Willow Bank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Summit Care Group
- Private Owned
Person in charge
- Emma Fitton(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (59)
Willow Bank Care Home Reviews (31)
Willow Bank Care Home has a Review Score of 9.6 (9.597) out of 10, based on 12 reviews in the last 2 years.
Over all time Willow Bank Care Home has 31 reviews.
Mum moved into Willow Bank in May 2026, and she was immediately made to feel at home. The care she receives is exemplary. The staff show so much dedication are always smiling and treat everyone with respect my mum summed up how she feels when she said if I can't be at home then this is the next best thing.
My mum has been a resident since July 2025. She is blind and treated with so much respect from the staff. She is happy at Willowbrook as there is always a happy atmosphere. The staff are so welcoming and can't do enough. They look after all the residents really well. I visit 3 times a week and Emma the manager is lovely.
Thank you very much for your 5* review and your wonderful comments, both are really appreciated. Kind regards
I have found Willow Bank Care Home professional and homely. My wife is cared for to a high standard and since she moved here her overall wellbeing both physical and mental has improved a great deal. She is happy here and I know she is safe and cared for.
Thank you very much for your 5* review, this and your positive comments are very much appreciated. Kind regards
I find the care given to my sister is excellent. I think she as settle here. Thank you.
Thank you very much for your 5* review, your comments and ratings are very much appreciated. Kind regards.
Willow Bank is an exception care home, the staff are amazing and are well staffed and equipped to deal with people of a certain age with mental difficulties, I've booked my time there.
Thank you very much for your 5* review and comments, they are appreciated. Kind regards
I have found the staff at Willow Bank absolutely amazing. My mum has been here for 6 years and the staff have always gone above and beyond to help Mum and us in everything they do. They are a fantastic team from top to bottom and I would highly recommend anyone to send family to be looked after at Willow Bank. P.S Thanks a million for everything you have done.
What a wonderful review, we are so pleased to have your recommendation for Willow Bank and very kind comments. Kind regards
Our mother was at Willow Bank for just 11 months. During that time the care she received was excellent. Nothing was too much trouble for the carers. The senior carers were always up to date with Mum's health care issues and able to brief us when we called in. They also rang us promptly whenever there was a health issue. Unfortunately Mum's health deteriorated in her final months and she needed much more help and attention. Despite this increase in care needs there was no drop in the quality of the care. When Mum passed away, just before Christmas, the staff gave us all the time, support and care to say our goodbyes. Thank you Willow Bank.
Thank you for the heartfelt review of Willow Bank. We are so pleased that we could make your mum comfortable and content in the last months of her life, we would like to offer you our deepest condolences on her passing. Thank you for being part of our family at Willow Bank and thank you again for...
Mum has been ill over the last month or so. Her care at Willow Bank has been fantastic due to the kind, caring staff of which some go above and beyond to cater for her needs. Well done Willow Bank. Couldn't wish for a better place for my mum and staff couldn't be nicer.
Thank you for taking the time to review Willow Bank so highly. We are comforted to know that you are happy with your mum's care here at Willow Bank. We are saddened to hear that she is not feeling her best and would like you to let us know if there is anything else we can do for her. Thank you for the kind words of recognition for the team and we hope to see you again soon. Have a lovely day.
It is very good. Staff are very welcoming and will always be there to talk to when you need a word. The food is very good.
Thank you for taking the time to tell us how we are doing. We are so thrilled you are comfortable and settled with us and are enjoying your stay. We are grateful for the feedback, the team will be delighted to hear your warm words of recognition, especially our Chef. Have a lovely day and thank you again.
On the whole I have enjoyed living here, they look after you well and are very friendly, especially the daytime staff, but I have no complaints about anybody.
Thank you for reviewing Willowbank so highly. We are thrilled you are enjoying your time with us and are happy with our team and the care we provide. Have a wonderful day. Thank You.
My experience since arriving here has been very good to excellent at times. The staff have always been attentive to my needs, and listening to other residents, their experience does not seem to be any different.
Thank you for sharing your feedback with us and letting us know how we are doing here at Willow Bank. We appreciate you taking the time to review us and are thrilled you are enjoying your time with us. Have a great day.
Her room is excellent however we provided the wallpaper, bed and carpets. Food could be better however they do try and accommodate the best they can.
Willowbank would improve by providing better facilities and would help residents if more entertainment was provided.
Thank you for taking the time to review Willow Bank so highly. We appreciate your honest feedback and will use your suggestions in our continued effort to improve our services to the benefit of our residents and their loved ones. We are thrilled you are happy with the level of care and support we are able to offer your mum. We hope to see you again soon.
The staff have created a most wonderful, family-feel atmosphere and there is always laughter and smiles amongst all the staff. They are always willing to assist and I feel I have made new friends amongst them. The patience and empathy they feel for their residents is evident. I would recommend Willow Bank to anyone.
Both my parents went into the home in August 2020, the first married couple. Covid was a big factor early on. Excellent care from all staff. They made one room a bedroom and the other a sitting room. Very good.
My mum went into Willow Bank in February 2022 after being in hospital for 5 weeks. She had lost two stone in weight in the prior 2 months due to illness. She was uncommunicative and wasn't eating. Since she has been at Willow she has put on all the weight she has lost, she is communicating and socialising and is happy again. Prior to being in hospital, Mum lived on her own and it became clear she could no longer carry on this way. The staff at Willow have helped both our mum, myself and my brother come to terms with her needing more help and they have been very helpful and kind. The premises are spotless and mum is kept clean and pots of cappuccino are provided at regular times during the day and during meal times. The staff are all friendly and there are lots of events happening to keep Mum busy when she wants to mix. They also put pictures on the Facebook page which I can share with other family members which have put all their minds at rest.
We...
In the eleven years I have been here, I have been very happy.
Hi M H, what a lovely thing to say. It is a privilege to work in your home and help look after you. Thank you so much for this review.
My mum went in the care home this year and in my opinion the standard of care of my mum is amazing, she is always kept clean and tidy mum looks well cared for. I'm very happy the staff is very good with mum and always helpful. So overall I'm happy mum is staying there.
Thanks so much for your review. Providing peace of mind for families that their loved ones are happy and well looked after is something the team strives for at Willow Bank. So your kind words mean a great deal to us.
My mum is a fairly new resident at Willow Bank, unfortunately, she had to be admitted to hospital 3 times, within the first 3 weeks of her stay. However, the staff were very observant and assessed her needs immediately. On her discharge, she has been very well looked after and is now settling in nicely. The staff have been very helpful and kind to mum. I am able to take my 2 little doggies when I visit and this brings pleasure, not only to my mum but residents and staff alike. The newly refurbished room is lovely and the food looks delicious. I can't recommend Willow Bank enough! Thank you.
Thank you so much for your review. The team and I are so grateful that you chose Willow Bank for your mum's care and we look forward to her being able to continue to settle in and to get to know you all. We really appreciate your recommendation as well.
I feel good in knowing my dad is being well cared for as I can't physically do it. The staff are very pleasant.
Thank you so much for your kind review. Providing quality care for our residents and peace of mind for their loved ones is what we are all about so your words are greatly appreciated. Thank you.
Since my wife has been in Willow Bank, I have found all the staff to be caring and highly competent.
Thank you for your kind review. The team and I really appreciate it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willow Bank Care Home.
There are no upcoming events for Willow Bank Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Willow Bank Care Home.
Accreditations
There are no accreditations posted yet for Willow Bank Care Home.
Meet the Team (1)

Emma does a tremendous job of guiding and encouraging her team to provide quality, person-centred care for our residents in Willow Bank Care Home.
Her compassion and care help ensure her residents are as happy and content as they are well looked after, and that Willow Bank is a great place for residents to live and for our staff to work.
Frequently Asked Questions about Willow Bank Care Home
What types of Care is Willow Bank Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Bank Care Home have?
There are 59 Single Rooms.
What are the Facilities & Services at Willow Bank Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willow Bank Care Home to the centre of Bradford?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Bank Care Home to verify any information. View our terms and conditions. Willow Bank Care Home has an Enhanced Service -more info.