Lee Mount Care Home

32 Lee Mount Road, Lee Mount, Halifax HX3 5BQ
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9.8 42 Reviews
  • Lee Mount Care Home, Halifax
Lee Mount Care Home in Halifax offers residents a welcoming, relaxing home.

The care home is registered to care for 25 people.

It supports people aged over 65 as well as those with dementia and people with physical disabilities.

A variety of activities are organised for residents to suit their interests.      

Healthy nutritious meals are prepared on site and dietary requirements are catered for.
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Care Provided by Lee Mount Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Services such as hairdressing, chiropody, opticians, dentists, and escorts are not included as part of the fee. However, depending on individual cirmcumstances some clients may be eligible for free treatment based on the benefits they may receive.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Safina Munir (Manager)

Local Authority / Social Services

Admission Criteria

  • We have admissions policy
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1980

Room Information

  • Single Rooms (25)

Lee Mount Care Home Reviews (42)

9.8

Lee Mount Care Home has a Review Score of 9.8 (9.835) out of 10, based on 15 reviews in the last 2 years.
Over all time Lee Mount Care Home has 42 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lee Mount Care Home
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Total of 42, showing 21-40
Review from Gill J (Daughter of Resident) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Lee Mount since May 2021. She was residing in another care home prior to Lee Mount with my dad, but he passed away due to Covid. We weren't very happy with the care she was receiving, and Mum was going downhill pretty quick, so as a family, decided to try and move her to
Lee Mount. The change in Mum has been amazing; she has improved greatly and seems really happy and content. We can not fault Lee Mount in any way at all.
It was Mum's birthday in February, and the lengths they went to to make her day special was unbelievable. Due to all the Covid restrictions, times have been very difficult in care homes, but Lee Mount did everything they could to let us see our loved ones and kept us updated regularly when we couldn't. We all feel as a family that Mum is in the best place possible and have peace of mind she is receiving the best care ever. Thank you, Lee Mount.
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Review from David G (Son of Resident) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in their care for over twelve months now and the care she receives is excellent. The staff are very nice and they do everything you would expect from a care home. As it is a small care home compared to some I think the residents and family receive that more personal touch. Would
recommend.
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Review from Stephen B (Son of Resident) published on 18 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely delighted with the full-time care and regular activities my mum receives since she moved into Lee Mount.
Mum is happy and also got back to a healthy weight instead of being under.
Reply from Manjinder (Boo) Dhiman, Registered Manager at Lee Mount Care Home

Thank you for your ongoing support and we appreciate you kind words.

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Review from J G (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from all at lee mount, they look after my mum excellently and she really enjoys all the activities they do with the residents. Mum loves going out on little trips. The office/care staff are excellent at keeping me informed about what is happening with my mum.
Reply from Manjinder (Boo) Dhiman, Registered Manager at Lee Mount Care Home

Thanks for your kind words we really do appreciate it. We’re so happy that you and your mum are happy with the service and couldn’t thank you enough for taking the time to do a review for us.
Thank again

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Review from Ruth E (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Lee Mount for three years and couldn't be better cared for. She is very happy, with plenty of social stimulation from activities and other residents. The care given by Lee Mount staff and management is outstanding. Any health concerns are quickly picked up and referred for diagnosis
and treatment , and I am always kept fully informed. The home is very friendly and informal, with a family atmosphere. My mother was very independent on her own at home, but after a short term placement decided she wanted to stay, and has very happily done so ever since, which says it all, I think.
Reply from Manjinder (Boo) Dhiman, Registered Manager at Lee Mount Care Home

Thanks for your kind words we really do appreciate it. We try to do our best in anyway we can to make sure people using the service and their families are happy with the service we provide and all the specific things you have said has really made our day because its really captured what we try to do. We also really appreciate the support for the service over the years and your contribution to your mums care which is so important for a positive care experience. Thanks again for taking the time out to complete this review it means the world to us.

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Review from Janice P (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Lee Mount in October 2021. To date, my mum is happy with the care she receives.
The activities on offer are exceptional, and mum has really benefitted from them. She enjoys her meals and loves chatting to both members of staff and the other clients.
Lee mount has exceeded my expectations
of a care home. She is treated like a family member. The staff are really lovely and really do care for each person.
Mum has improved during her stay, and I get updates each week on her progress and her photos on the social media website which reassures me of her welfare.
I am very pleased with Lee Mount and all the staff.
Reply from Manjinder (Boo) Dhiman, Registered Manager at Lee Mount Care Home

Thank you for your kind words it really is appreciated. It seems together we have been able to provide the best possible care for your mum.We are so happy to see your mum enjoying life at Lee Mount, its really been fantastic so far and we do really appreciate your valuable input which has been crucial for us to enable a positive care experience. So thanks again and we really do appreciate you taking the time to complete this review.

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Review from Hazel R (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved to Leemount both she and her family have had a very positive experience. Staff are extremely friendly, caring and professional, providing a stimulating, safe and loving family environment for the residents. Nothing is too much trouble for staff members. The regular activities, exercise
and outings together with parties and celebrations ensure everyone is valued and stimulated. Contact with external agencies and medical support is prompt and efficient.
The management are transparent and share information or concerns on a regular basis. Regular contact with families is both valued and appreciated.
I cannot praise highly enough the management and staff teams at Leemount.
Reply from Boo, Registered Manager at Lee Mount Care Home

Thank you for your kind words we do really appreciate your feedback and taking the time to complete this review. We try our best to provide the best quality care possible and we love to get recognition for what we do for the people who live and work within the service. Thanks again and we really do appreciate all of your support and involvement with Lee Mount.

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Review from Debra W (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had the best care we could possibly ask for. He was very well looked after and loved too.
The staff were wonderful and do everything they can for our loved ones and their families too. Nothing is too much trouble and they go above and beyond in all aspects of care.
Unfortunately, we lost
our dear dad in November and the care we received during those times was exemplary. Even now we have messages from the home checking on how we are all doing. They show support in so many ways. They did become part of our family and remain in our lives today.
Our dad was such a wonderful man and this was also recognised by all the staff at Lee Mount. Thank you all.
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Review from Kate G (Granddaughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The change in my grandma since she moved from her previous care home to Lee Mount has been amazing. The care she’s receiving is second to none. It’s all the little things that really encompass how much care and attention the residents receive, for example; Grandma always loved to have her nails painted
and this is something the staff have continued to help her keep up with.
Despite the current restrictions, the staff are doing a fantastic job of arranging suitable activities to keep everybody entertained. It’s lovely to see the efforts they go to in order to find out what each resident enjoys and basing their birthday parties around these themes.
As a family, it’s also nice to feel like we are being kept in the loop. The frequent little updates are reassuring, along with the weekly overview on their Facebook page regarding what they have been up to as a whole. Their transparency is refreshing.
A massive thank you and well done to all the staff for their care and effort!
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Review from Eileen G (Daughter of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resides here and has only been here a matter of weeks, the change in her is amazing compared to how she was at her previous care home, we, as a family are so grateful to the staff for providing excellent care to her.
Absolutely recommend this place for the reasons that follow.
Genuinely
caring staff that do their upmost to engage with all the residents and their families.
Management and staff are very transparent, they hide nothing, if ever there are problems within the home they don’t try to hide it, they record it to their database but I would say more importantly they inform us as families of the residents.
They have managed COVID in the best way they possibly could, always following government guidelines alongside using their own initiative for the well-being of their residents and their families.
Contacting families and asking about how they are feeling.
What more could we ask for from strangers that suddenly become part of our family?
Absolutely recommend!
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Review from Lindsay H (Niece of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff who take great care of my aunt. Top staff, top management and top care home. Thank you for everything you have done for my aunt and also a big thank you for the time you spend talking to my uncle on the phone making sure he is ok too.
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Review from Ruth E (Daughter of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for almost two years and couldn't be happier. The staff go above and beyond to promote the residents' health and wellbeing in a very social environment with a family dynamic at its heart. The service keeps me very closely in touch and in such difficult times, I can't praise
it enough.
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Review from Peter H (Son of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't have wished for a better home for our dad. The service, care, friendliness and fantastic staff. We know Dad was happy and looked after and we were kept informed at all times. Dad ate well and was always clean and tidy. The staff really did go over the top in their care and duty to Dad and
us his family. Dad has sadly passed away now but the home still contacts us to see how we are doing, a million thanks to them.
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Review from Leanne V (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Lee Mount tor 12 months now. We were all made to feel very welcome from the start. The staff are all wonderful and make me feel like they really do care about my mum and the management take the time to find out about how we are feeling too.
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Review from Adrian S (Son of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lee Mount are fantastic, the care they give my mother is outstanding, I have the utmost respect for all the staff and management in offering the best support for my mum! They hold entertainment and host birthday parties for their residents. And the way they have acted during the pandemic is to be admired!
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Review from Barbara H (Friend of Resident) published on 18 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very dear friend, who lived on her own, had been very ill for a couple of years and deteriorated rapidly after a major operation. Both her sons lived away and it was difficult for them to monitor her health and well being. After a long spell in hospital, it was decided the best way forward was to
go into Residential Care. She was placed in Lee Mount and staff visited her in hospital before she was taken there. My friend settled extremely well into Lee Mount and told me the care was second to none. She is happy and feels safe. The staff are extremely kind, caring and supportive. They took time to talk and find out about my friends interests. They encouraged and supported her in developing the garden and planting hanging baskets with other residents and thus improved the outdoor provision. The general provision throughout the home has improved in the few months my friend has been there and further improvements are planned. I visit her frequently and am always welcomed.
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Review from Andy H (Son of Resident) published on 8 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not have wished for a better outcome for my Mum. She is really settled at Lee Mount. The staff are fantastic. It’s been hard watching my Mum deteriorate suffering from dementia. We had no idea what to expect. Thanks to the team for all their reassurance, invaluable knowledge and support not
only to my Mum but to my family as well.
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Review from Gail (Niece of Resident) published on 5 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Aunt had been resident, there have been many improvements. It has always been caring and respectful to all residents. The home has undertaken many improvements for the safety and comfort of the residents plus general decorating etc. The staff are knowledgeable and take on board requests for
medical care, or suggestions for social care. Recently there has been a great effort to introduce more social activities of all kinds, within and outside the home. Residents are encouraged to participate to their own level of interest and abilities. The staff go above and beyond their duties. I have always found the home to be clean and tidy, even through some major improvement work. I am impressed by the fact that I am notified immediately of anything of concern, informed regularly whether I visit or not. The kitchen has a varied menu with food choices for the individual taste. Nothing is too much trouble. The senior staff especially are aware of everything that is taking place at any time.
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Review from Malcolm N (Son of Resident) published on 5 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to coming to Lee Mount my mother was in hospital for a long time and was in a very poor state of health. Since coming to the home there has been a big improvement in her health, she has been there nearly two years now and her weight has increased. The quality of care that my mother receives is
far better than the care that she received when she was living at home. The staff are always very welcoming and friendly and take the residents to various activities outside the home. I feel that we made the right decision when placing my mother at Lee Mount and feel very happy knowing that she is very well taken care of.
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Review from Marc S (Son of Resident) published on 2 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since coming to Lee Mount Care Home my mum has settled in very well. She has at all times been well cared for and looked after, with speaking with management it's clear that they are all interested in the resident's interests, and actively are planning new plans and outings and trips to keep the residents
entertained.
I feel really comfortable and secure that my mum is getting really good and the best care at Lee Mount Care Home that she needs and deserves.
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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Lee Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.835 for Lee Mount Care Home is calculated as follows: ( (151 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 176 Ratings = 4.835
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lee Mount Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Manjinder (Boo)

Manjinder (Boo) Dhiman

Job Title: Registered Manager/Director Joined: 2015

My parents owned a struggling care home for 15 years. I joined 8 years ago with no experience to help turn it around.


I fell in love with the work and built great relationships with residents and coworkers. Leading the service allowed me to use my creative skills and contributed to our success. It’s been the best decision of my life

Safina

Safina Munir

Job Title: Registered Manager Joined: 2005

I was looking after my mum and this made me want to care for others. I was also interested in mental health nursing. At Lee Mount we provide EMI care, this would have been a stepping stone in that direction, but since being here I’ve not looked back.

Jodie

Jodie Holdsworth

Job Title: Care Manager Joined: 2019

I’m naturally a very caring person, I also want to contribute to the client's quality of life and specifically be part of improvements to their well-being positively. I always want the residents and relatives to feel supported, I enjoy being able to do this and build positive relationships

Jemma

Jemma Ogden

Job Title: Team Leader Joined: 2018

At the time it was a job I was young, I stuck at it because I enjoy ensuring that I can keep supporting people with their independence and I also learnt that I enjoy providing good end-of-life care.

Sherrie

Sherrie Steptoe

Job Title: Activities Manager Joined: 2021

I work in care because I’ve always needed to help others and improve their quality of life, I like to see the difference I’m making and make new friends and relationships. My work family are like a second family to me.

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