Paisley Lodge Care Home

Hopton Mews, Armley, Leeds LS12 3UA
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8.1 27 Reviews
  • Paisley Lodge Care Home, Leeds
Part of the award-winning Orchard Care Homes group, Paisley Lodge Care Home in Leeds offers specialist dementia care through their innovative Reconnect community.

Rated 'Good' by CQC (July 2024), the dementia-friendly care home boast 41 bedrooms, cosy living rooms, a DIY work room, kitchens and much more.
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Care Provided by Paisley Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Craig Chatburn (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Paisley Lodge Care Home Reviews (27)

8.1

Paisley Lodge Care Home has a Review Score of 8.1 (8.097) out of 10, based on 2 reviews in the last 2 years.
Over all time Paisley Lodge Care Home has 27 reviews.

Overall Experience
  • 17
  • 9
  • 1
  • 0
  • 0
Date Published
  • 27
  • 1
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  • 2
  • 25
Reviewer Connection to Paisley Lodge Care Home
  • 10
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from P L (Son of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good all round care for my mum. It could be better but generally no complaints.
Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home
Many thanks for taking the time to leave a positive review for Paisley Lodge, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care…read more
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Review from M O (Nephew of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always obliging, go out of their way to help. Always happy to explain and discuss any problems and seem to be very patient.


I don't have to worry as my aunt is getting the best care available totally happy and satisfied.

Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home
Thank you for taking the time to write a review for Paisley Lodge, all positive feedback is appreciated and I will pass your comments onto the team. I am pleased that you are at ease and don’t feel…read more
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Review from Doreen P (Sister-in-law of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister-in-law is very well taken care of. Her carers are kind, considerate and treat her with dignity. She also has excellent meals.
Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home
Many thanks for taking the time to write a positive review for our care home, Paisley Lodge. All feedback makes a big difference to the home and the staff and I will be sure to pass your comments on.…read more
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Review from Diane M (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is warm and comfortable with a pleasant atmosphere. The staff are 'gems', caring and attentive to the residents, know all the resident's names and are very supportive and chatty.
I have marked cleanliness as 'good' as some visitors say there is a smell of urine, I myself have no sense of smell
so cannot comment. The activities only got a 'satisfactory' as there are not that many activities at the moment although plans are in hand, I understand, to remedy this.


The new manager who arrived in June seems very competent. After a meeting with her in September, she laid out plans for improvements in many areas, activities, food, cleanliness etc.

Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home
Many thanks for taking the time to write a positive review for Paisley Lodge Care Home, I will certainly pass your comments on – all feedback is greatly appreciated. We strive on providing the best…read more
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Review from F J (Daughter of Resident) published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am glad to see Paisley Lodge Care Home (formally 'Old Hopton Court') is now getting some improvements done. There is still a lot that needs to be done to bring it up to date. I would just like to say that the staffing levels on the upstairs floor where my relative is are not very good. Sometimes,
there are only 2 staff on for 20 residents which I don't think is enough or agency staff come in and don't know the residents. These are dementia patients and need extra care. The staff that are upstairs are really good but I just think they need more help.
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Review from Sandra J (Daughter of Resident) published on 15 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our lovely dad has been in Hopton Court for nearly 4 years. The staff are amazing the way they deal with all residents. They treat them in such a kind caring way and all are treated with dignity. We looked at 12 homes before we chose Hopton Court. This is the right home for our dad. Here he is taken
care of and looked after. Thank you to all the staff.
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Review from F J (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother is 93 and in Hopton Court. When I first went to take mum in I was a bit shocked at how bad some of the residents in here were. My mum has been in there for 6 weeks now and has settled in well this due to the staff who are marvellous with her. She has lost her speech, has dementia and is partially
blind and deaf and they communicate with her really well. They have helped me in every way with settling her in. I do think the home could do with a refurbishment (face lift) it is very much in need of. The security is very good as you cannot get in or out without someone letting you in. Her clothes are washed and ironed everyday. They could probably do with more carers.
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Current Review Score: 8.1 (8.097)

Overview of Review Score

The Review Score of 8.1 (8.097) out of 10 for Paisley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Paisley Lodge Care Home is calculated as follows: ( (17 Excellents x 5) + (6 Goods x 4) ) ÷ 23 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.358 Points relating to the number of positive Reviews for Paisley Lodge Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 2 Positive Reviews ÷ 8.6 = 0.233
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Maryisa Savage

Job Title: Home Manager Joined: 2024

Meesha is the Home Manager for Paisley Lodge

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