Springfield Care

1 Lowther Avenue, Garforth, Leeds LS25 1EP

Springfield Care began as a Leeds family business and has grown into many forms of care to suit the personal needs of the elderly, based upon achieving homely surroundings for a pleasing day-to-day lifestyle, while offering individuals access to experienced and caring individuals accustomed to protecting healthcare needs.

Carers have good qualifications and aspire to high standards, whether in the eyes of clients, their families, or regulatory bodies. Health, safety and security are taken very seriously, with carers looking to adopt both a friendly and professional attitude that service users can rely on.

Owner: Springfield Care Services Ltd

Person in charge: Kayleigh Beasley (Regional Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 69 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 67

Shared Rooms: 1

Rooms with ensuite WC: 68

Weekly Charges Guide: Personal Care Single £600 – £750 (These prices are only a guideline, please contact Springfield Care to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Springfield Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 (maximum of 10) for Springfield Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Springfield Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.485 for Springfield Care is calculated as follows: ( (35 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 68 Ratings = 4.485

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.717 Points relating to the number of positive Reviews for Springfield Care is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.8 positive Reviews (69 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.8 Target = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Springfield Care has a Review Score of 8.2 (8.202) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springfield Care?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springfield Care

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • more

We went to town and went for fish and chips and we had a good time with friends and staff. We had a good time and hope to do it again.

How likely would you be to recommend Springfield Care? Neither Unlikely or Likely

Overall Standard

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Average Rating:   3.8 out of 5

My elderly aunt was admitted to Springfield after a spell in a hospital by social services (in June 2016) as she could no longer look after herself and with no relatives living close or locally. I look after her affairs after going to court through the public guardian's office. Myself l live over 150 miles away and visit when l can and a friend who manages to visit weekly sometimes twice keeps a keen eye on things for me. We have always been impressed with the amount of attention and care shown by the carers to the residents whenever we are there or arriving unexpectedly. Also beyond regular duties, my aunt had a special birthday last September and asked if l could have a party for a few guests and the residents in her locality. This was excellent, the room decorated and the food was amazing (for a donation to costs). l could not have provided better if l had hired a hall. l have had relatives in other homes in different areas of the country but this stands above the others. THANK YOU.

How likely would you be to recommend Springfield Care? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

Sally Rasmussen, Head of Marketing at Springfield Care responded to this review on 27 Mar 2018:

Thank you for taking the time to write such a lovely review. I will pass your comments on to the team.
Kind regards
Sally Rasmussen

As a retired nurse and having seen poor examples of care to the elderly and vulnerable, I was very nervous about choosing a care home for my 99-year-old father. I was impressed from walking into Springfield - and being shown around by the manager. Liked - the welcome - the layout with many different sitting areas - some with music/tv - some without. Excellent!
Bedroom/ensuite clean, tidy and a good size. Lovely furniture. Safety features.

How likely would you be to recommend Springfield Care? Extremely Likely

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Average Rating:   4.8 out of 5

Sally Rasmussen, Head of Marketing at Springfield Care responded to this review on 24 Jan 2018:

Thank you for your kind words.

My husband entered Springfield Care in September 2016. Since then, he has received excellent 24-hour care. He has vascular and Alzheimer's dementia hence he has no memory, does not know his family, but the staff from cleaners to manageress treat him with love and dignity and although he does not know where he is, he always seems happy with all staff, is always clean and nicely presented and his meals are very good.

How likely would you be to recommend Springfield Care? Extremely Likely

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Average Rating:   4.8 out of 5

The quality of care is dependent upon many factors, but easily the most significant is the attitude of the staff. All the staff at the home are good, but some are excellent. They relate to residents as people/friends - not clients! It's fair to say that they care about their care!

How likely would you be to recommend Springfield Care? Extremely Likely

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Average Rating:   4.5 out of 5

My mother lived at Springfield Care home for 6 years, nearly 21 years ago. Since my mother passed away, I have continued to visit the care home and seen it change over the years. The home is homely, welcoming and has a family feel. The owner attended my mother's funeral and stated "Don't you ever forget Springfield's doors are always open to you".
This is still true to the very day.

How likely would you be to recommend Springfield Care? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Average Rating:   4.5 out of 5

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Bed Vacancies

2 Bed Vacancies

posted 9 hours ago

Single en suite room suitable for residential or dementia resident. New dementia wing built 2010

Awards / Recognitions

There are currently no awards/recognitions posted yet for Springfield Care

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Springfield Care