Springfield Care Home

She’s settled and the staff are lovely. Facilities are great and the place is spotless. Great communication and assistance.

I am a regular visitor to Springfield to see my family friend. The staff are so kind and always greet me with a smile. Her room is always clean and tidy and if I have any concerns staff are always there to listen. I also enjoy the entertainment the home puts on if it falls on my visit day. I would recommend the care home to my friends too.

My mum has been a resident at Springfield for 4 years and throughout this time. She has been provided with excellent care. I would definitely recommend Springfield as a care facility. Thank you to all concerned.

My cousin was admitted to Springfield two weeks ago. She has settled so well. All staff are professional, friendly, and approachable from reception to management. My cousin says the food is lovely. The home is spotless and has a very friendly atmosphere. I would not hesitate to recommend Springfield as a care home for loved ones.

Grandma came on respite to give our family a rest and was cared for by fabulous staff. She can’t wait to come again. She said the activities and food were excellent and made some lovely friends. Her bedroom was very nice too.

My mother-in-law went for respite, and it was clear she needed to be in the home as a resident. The two managers pulled out all the stops to assist us in getting her place secured, pointing us where we needed to go to make this happen. The staff are so friendly and accommodating, and nothing is too much trouble. They have all ensured that my mother-in-law has settled and made friends. They are constantly putting activities on to keep the residents engaged and even encourage us to join in if we're visiting that day. I honestly couldn't recommend this care home enough; the staff and residents have become extended family to us.

From my experience, I would recommend Springfield Care Home.

Being the son of my mum who was in here for initially 6 weeks respite couldn't have been happier with the level of care and service which we got from the members of staff and the management team at Springfield. Mum settled in very quickly and we knew we had made the right decision in choosing Springfield for my mum's care needs. We were so pleased that we chose to keep Mum in full-time care with this home.

My dad moved into this lovely home in October 2023 and he has settled in so well - the care, love and support that he receives from all the staff is great. He is able to choose how much interaction he accesses and the staff allow him to have a voice in every aspect of his care, which is important to him. He has said recently to visiting professionals that he loves his room and it is his home. Thank you Springfield for all that you do, you go above and beyond.

I like it here, and all the staff are lovely. I have been here for two years, and it feels like my home and family.

My husband was referred to Springfield Care home on December 20th 2020. He was discharged from the hospital, having had heart failure, Covid, 2 wedge compression fractures in his lower back, and a bleed on the brain. He weighed 7 stone 4lbs on admittance there, having lost over 2 stone whilst being hospitalised. He looked dreadful and was not expected to see Christmas 2020.

Springfield Care Home, with a nutritious diet, expert care and attention, and exercise got his weight up to over 9 stone, and also improved his mobility in the 3-months he was there, he returned home on 29th March 2021. Springfield cared for us, his family, at home with consideration, and information as to his progress, and as a family, we cannot thank them enough. Should the need arise for respite care for my husband, we shall not hesitate to contact them.

My partner has been treated with care and kindness at all times, but especially during the Covid pandemic. Help is given with personal cleanliness and dressing if required. Meals are varied and are served well. Plenty of drinks and snacks available on request. I have been informed by staff on falls or illness is affecting my partner, and advised of treatment given and kept informed on his recovery.

The management team are approachable and supportive, as are all the members of the caring staff.

Springfield has shown such dedication to the residents and family during this difficult time. I would definitely recommend Springfield to anyone looking for residential care. My aunt has been there since August 2019 and settled in well. Thanks to the whole team.

Mum was accepted into the home 3 months ago following discharge from hospital due to a fall and with delirium. The home immediately sought to deal with Mum (95, dementia sufferer) and general condition has improved immensely. All staff are great, attentive and down to earth.

They are all always friendly, attentive, professional, helpful and respectful. The only fly in the ointment is communication. I'm not always told when the GP has attended and when I enquire about assessments being carried out no one seems to respond, it's written in the book to be dealt with but I don't receive a response.

The only problem has been clothing going astray despite labels, this aspect needs organising better.

Very very pleased with every bit of the care home. The staff - all of them are so friendly and caring thoughtful people. I would not go anywhere else. So pleased I picked Springfield.

Overall I am satisfied with this care home, however in my opinion residents could do with some form of stimulation, say by encouraging physical (gentle) activities such as passing of soft balls or sitting down exercises as they seem to be sitting about a lot, or, visited by any company that brings in small animals or well behaved dogs to be petted by residents.

My aunt has been in Springfield almost 2 1/2 years. I live a long way away but every time I visit everything is excellent. I also have a regular visitor who visits almost every week and keeps me informed of the situation, who also agrees how nice it is for the residents and how considerate all the staff are. Thanks keep it up.