What types of Care is The Hollies - Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Hollies - Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is The Hollies - Care Home to the centre of Hessle?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

The Hollies - Care Home, Ferriby Road, Hessle, East Riding of Yorkshire HU13 0HT

The Hollies - Care Home

Ferriby Road, Hessle HU13 0HT

7.6 10 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 48 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Wheelchair Access
Ground Floor Accommodation only
Gardens
Television point in own room

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: from £1009
Self-Funded Residential Dementia Care: from £1009

These prices are only a guideline, please contact The Hollies - Care Home to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

HICA Group

Person in charge

Manuela Pouso Castelli (Manager)

Local Authority / Social Services

East Riding of Yorkshire Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2001
Number of floors: 1

Room Information

Single Rooms (48)

Review from Derek B (Son of Resident) published on 18 April 2025 Submitted via Website • Report

Overall Experience

Mother spent her last couple of months of her life at the Hollies when my sister was struggling to care for her at home. Mother was 106 years old and had become very frail and feeble and everyone at the Hollies was very caring and made her last few weeks as comfortable as possible. Many thanks to everyone

there

Reply from Manuela Castelli, Home Manager at The Hollies - Care Home

Thank you so much for sharing your kind words during what we know must have been a difficult time for your family.It was a privilege to care for your mother during the final weeks of her remarkable life. At 106, she was truly extraordinary, and were so glad we were able to support herand your familywith compassion, comfort, and dignity.Your thanks mean a great deal to the whole team at The Hollies. Well be sure to share your message with everyone involved in her care.With our heartfelt condolences and warmest regards,

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Review from Linda M (Daughter of Resident) published on 25 July 2023 Submitted via Website • Report

Overall Experience

Mum has increasingly complex needs due to her dementia. Although it is early days we have seen the care, support and kindness of the staff to Mum and the family to be of a high standard, which has given us confidence that Mum will settle after experiencing four homes over just two months. All of the

staff we have met from the gardener/maintenance and catering to the carers and administrators have made mum and the family feel welcome and they are determined to ensure that mum's care plan reflects her particular needs. We are very grateful to the home and the recently completed refurbishment is an added bonus.
We are unable to comment on activities as we have had limited experience due to the short time mum has been in the home. She has enjoyed dancing to Elvis and being taken to Church.

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Review from Sandra B (Daughter of Resident) published on 18 January 2023 Submitted via Website • Report

Overall Experience

I cannot praise this place enough, Mum has been there for two years now and the care she has received has been exemplary in all ways. All the staff are so caring, friendly and very professional and keep us well informed. We visit regularly and it is always immaculately clean and well-presented, we are

always welcomed and they do a sterling job. Every member of staff has her interests at heart and does all they can to make her feel comfortable and safe. Thank you all for looking after our mum.

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Review from Tracy K (Daughter of Resident) published on 14 December 2022 Submitted via Website • Report

Overall Experience

Mum needed to go into a care home as she waited for a care package. This took 9 months and staff have been very helpful and supportive throughout her time there. They even helped us take her on a caravan holiday with her husband during the summer. What an excellent care home. Warm and friendly atmosphere.

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Review from A T (Wife of Resident) published on 13 December 2022 Submitted via Website • Report

Overall Experience

My husband has been in Hollies for a couple of months now and has settled in well, all the staff stand out to me as they are absolutely wonderful, friendly, showing love, and compassion whilst reminding professional, showing him dignity and respect. The building itself is always immaculate, always feels

warm and welcoming. The gardens look super and always change with the seasons. Meal times are well catered for, and snacks and drinks are on offer too. The staff keep us well informed and update us with treatments etc.

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Review from Joanne R (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report

Overall Experience

My Mum is a resident of The Hollies. She suffers from dementia and went into The Hollies in July 2021. For many of us, this isn't the ideal solution, and it is a difficult and emotional situation to be in. But the staff at The Hollies now feel like our extended family and have looked after Mum so well.

It has been such a positive, loving experience that my Mum and I have received and Mum is so happy. The staff are very caring, and these are difficult times with Covid-19. If there was a constructive comment I could make, it would be if any activities were open to families, they could be emailed in advance so that we had plenty of notice, in case we need to take time off work. Also, perhaps a quarterly newsletter emailed to families. Thank you so much for the work that you all do.

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Review from Martin S (Son of Resident) published on 4 August 2022 Submitted via Website • Report

Overall Experience

My father went to the Hollies in Dec 2020. He had Parkinsons and related Dementia, including Lewy Body syndrome. At first he fought being there, he was confused and wondered what he had done wrong. He was a handful for the staff. Over time, the carers won him over with their kindness. Sadly Dad passed

away on the 6th July. At his funeral, there were three staff from the home and they were the first people to get a hug from me. I cannot thank them enough for how they cared for Dad and for the family, as we sat with him. They even turned his bed in the room so that we could be with him, they brought a sofa and at least one family member was with him all of the time leading up to his passing. There are so many people we would like to thank.

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Review from Brian T (Son of Resident) published on 18 January 2022 Submitted via Website • Report

Overall Experience

My mother has been a resident of the Hollies for a while and with myself living and working abroad it's a great relief to know that my mum is in good hands. The staff are caring and professional in keeping me up to date and are willing to go the extra mile in trying to make my mother's stay as comfortable

as possible. Although my mum is suffering from loss of memory, it's clear that the staff are trying to include Mum, wherever possible, to give her the best quality of life and for that, I am grateful. I don't usually write reviews but on this occasion, I think all the staff deserve 5 stars. Thanks to you all, for caring.

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Review from Elvira J (Wife of Resident) published on 22 February 2021 Submitted via Website • Report

Overall Experience

If you want your loved ones to be well cared for, do not put them in this home! My husband was a resident at this facility. He died in June 2020. I wished I had never put him in there. He was taken into hospital in May 2020, it took them three weeks to ring the hospital to find out where he was. They

only bothered to phone the hospital when his care allowance had stopped. Not one person from the home attempted to ring me and offer any condolences. My husband was not looked after properly.

Reply from Cameron Innes, Marketing & Communications Coordinator at The Hollies - Care Home

Thank you for your review. We strive to deliver the highest standards of care and support to everyone who uses and has contact with our services, this includes family members. We always welcome open and honest dialogue, and therefore, would encourage anyone who is not entirely happy with the services we provide to contact our headquarters to discuss further. All concerns will be fully investigated, and we will acknowledge and apologise if and when things have gone wrong.

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Review from Pauline W (Niece of Resident) published on 7 February 2019 Submitted via Postal Card • Report

Overall Experience

Excellent service, nothing is too much trouble for this team. The resident's needs come first and all staff are approachable and have residents best interests at the forefront of care given.