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HICA Group Locations (17)

 - Browse 17 Care Homes and Extra Care Housing owned by HICA Group
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Fairways Care Home
Little Coates Road, Grimsby DN34 4NN 
9.1 11 reviews
Fairways Care Home, Grimsby, North East Lincolnshire
"Overall the care home is warm and friendly and a very safe enviroment. Service users appear well and cared for. I have a couple of…"   Read all 11 reviews
  • from £970 / week
  • 55 Rooms
Location Type Care Home

At Fairways they understand that choosing the right care home for yourself or a loved one is a very important, often difficult decision. Your care home should be a comfortable and welcoming home for ... Read more about Fairways Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hampden House
120 Duchy Road, Harrogate HG1 2HE 
9.0 84 reviews
Hampden House, Harrogate, North Yorkshire
"I looked at every nursing home in the Harrogate area and visited some homes, including Hampden, multiple times. I am leaving this review as…"   Read all 84 reviews
  • from £1,500 / week
  • 66 Rooms
Location Type Care Home

Hampden House is a 66-bed, purpose-built nursing home set within the prestigious Duchy Estate. Hampden House offers a full range of care services including personal and nursing care, short stays, and ... Read more about Hampden House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

HICA Group Reviews (215)

Reviews posted for members of HICA Group

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Review of

Fairways Care Home

from C H (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was recently admitted to Fairways due to suffering a fall at home. Every single member of staff has been amazing; they are all lovely to him and treat him with respect and dignity. When family visit they keep us fully informed and I would recommend this facility to anybody who is looking for
care for their family members. Dad is a fussy eater and they ensure they provide something he likes for every meal time.
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Review of

Fairways Care Home

from Jane A (Relative of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall the care home is warm and friendly and a very safe enviroment. Service users appear well and cared for. I have a couple of negatives but not major or concerning issues. On a recent visit i found my self stuck at the end of the building after attending my relatives room, with no way of returning
as all doors were locked i rang emergency bell in the bedroom and in the bathroom, which nobody attended, i had to ring the main telephone line to inform staff i was stuck. I also feel that when posted images of service users to social media, most need their hair brushing. My relatives hair was their crowning glory and it was just so on a daily basis it makes me quite sad seeing photos looking like they have just got out of bed. I totally understand the pressures staff are under, but its surely part of the morning routine . I hope this has been taken as constructive criticism. The home has improved massively and is beautifully presented.You all do an amazing job keeping loved ones safe
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Review of

Overton House - Care Home

from Debbie L (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved to Overton House. Mum was diagnosed with Dementia a couple of years ago and lived independently, over the last few months it was felt mum was no longer safe to live on her own, as the risks had increased, mums behaviours changed dramatically which we were unable manage.
I
cannot thank all the staff at Overton House enough for the care and compassion they all show my mum and us as a family, understanding how difficult and emotional it can be for us all. The staff are friendly, caring, knowledgeable, supportive, helpful, nothing is too much trouble, they listen to any queries and share updates regarding mum and how she is doing.
The environment is warm and welcoming, residents rooms are decorated well, clean and tidy with a toilet and sink. There are numerous communal areas for residents and families visiting.
I feel so much better knowing that my mum is in a safe caring environment with lovely staff, who get to know the residents as individuals.
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Review of

Cranwell Court

from C B (Great-granddaughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From what I've experienced at Cranwell Court; is how fabulous caring accommodating and lovely all staff are , you can tell how much all staff care for the residents in there and how nice they are to family members and talk about memories , every single staff member knows exactly their care users and
how to make them happy and the approaches they use are fabulous, everything is all up to an exceptional standard , The way staff speak to residents and family members is so kind and thoughtful, often talking about shared memories and taking real time to connect. It means so much to families to feel included and listened to, and Cranwell Court does this beautifully. What really stands out is how every member of staff , chefs and cooks included knows their care users so well ; their personalities, preferences, and what makes them happy. The approaches they use are fabulous and clearly tailored to each individual, creating a warm, safe, and happy environment for all. Thank you
Reply from Sharon Long, Registered Manager at Cranwell CourtThank you so much for taking the time to share such a heartfelt and detailed review. We are truly grateful for your kind words about Cranwell Court and our team.
It is wonderful to hear how much you value the care, kindness, and dedication shown by our staff, and how warmly both residents and families are welcomed and included. Building meaningful relationships, sharing memories, and taking time to truly connect with each person is at the heart of everything we do, so your feedback means a great deal to us.
We are especially pleased to know that you have noticed how well our whole team, including our catering staff, understands each resident's personality, preferences, and needs. Providing truly personalised care in a warm, safe, and happy environment is something we are very proud of.
Thank you again for your lovely words and for placing your trust in Cranwell Court. We will be sure to share your feedback with the team.
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Review of

Hampden House

from Erica B (Wife of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
This Care Home specifies it cares for people with Parkinson's.
Unfortunately in my experience their staff are not experienced enough for the care of someone with a difficult illness such as Parkinson's.
This is what my husband experienced between June and Nov.
Within 2 weeks he had a serious UTI.
A urine sample was not taken for 10 days although I was asking and insisting they did. Everyone blamed each other as to why it wasn't dealt with and this meant he didn't get the correct antibiotics for 10 days.He was then ill until September, unable to walk and his cognative thinking became worse.
Weekends were difficult as the home was short staffed which left staff under pressure and resulted in poor care and attention.
Food portions are small,afternoon cakes are tiny and weekends sometimes there was not a warm drink or cake offered in the afternoon as there wasn't a member of staff available to organise it.
Management were made aware of my concern.
I was eventually asked to move my husband.
Reply from Laura Newall, Home Manager at Hampden HouseThank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.
We can confirm that the concerns raised were fully investigated and addressed in line with our complaints procedure. We always take feedback seriously and use it as an opportunity to review and improve our services.
If you feel that your concerns have not been resolved to your satisfaction, you are entitled to contact the Local Government and Social Care Ombudsman. We would be happy to support you with this process if needed.
Thank you again for bringing this matter to our attention
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Review of

Wilton Lodge - Care Home

from S P (Independent Advocate Deputyship) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst visiting a patient for catheter care Carly senior was amazing knew everything about the lady I was visiting which helps as we often don't know the patients as we are unscheduled care Carly was efficient polite and very caring
Reply from Maria Anson, Registered Manager at Wilton Lodge - Care HomeThank you very much for taking the time to share this lovely feedback. We are delighted to hear about your positive experience with Carly.

It is wonderful to know that she was knowledgeable, efficient, and caring, and that her professionalism helped support both you and the lady you were visiting. Providing high-quality, compassionate care and working well with our healthcare partners is extremely important to us.

We will be sure to pass on your kind words to Carly, as they will mean a great deal to her.

Thank you again for your thoughtful review and for recognising the dedication of our team.
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Review of

Hampden House

from L G (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at every nursing home in the Harrogate area and visited some homes, including Hampden, multiple times. I am leaving this review as I would have moved my mother to Hampden House had she not opted to move out of area to be closer to family. The home has very low to no dependency on agency carers/nurses
- this is important for consistency of good care and in marked contrast to some of the other homes in Harrogate. The home is attractive, homely and has a very calm, peaceful feel to it. The manager made time to meet my mother, answer quite in depth questions about care, understood everything and I came away with a positive view of how the home is run.
Reply from Laura Newell, Registered Manager at Hampden HouseThank you very much for taking the time to share such a thoughtful and detailed review. We truly appreciate you considering Hampden House and for the care and time you took in exploring your options.

We are delighted to hear that you valued our , home and the care provided by our dedicated staff team. Consistency and high-quality, person-centred care are extremely important to us, so it is wonderful to know this stood out to you.

We're also pleased that your visit was helpful and informative, and that you felt confident in how the home is run. Your kind words mean a great deal to our whole team.

While we're sorry that circumstances meant your mother moved closer to family, we completely understand how important that is, and we wish you both every happiness.

Thank you again for your lovely feedback and for recommending Hampden House.
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Review of

Overton House - Care Home

from B M (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Overton House for about 6 weeks now and appears very happy. She has told me that they have a lot of fun, and is really enjoying the social events. All the staff are lovely, very friendly and helpful. She has also commented on the large amount of food on offer, which she seems
to be enjoying. Can't thank everyone enough for making her, and myself so welcome.
Reply from Margaret Walker, Registered Manager at Overton House - Care HomeThank you so much for your kind and thoughtful review. We are delighted to hear that your mother has settled in so well at Overton House and is enjoying her time with us.
It is wonderful to know that she is taking part in our social activities, feeling happy, and enjoying the food on offer. Our team works very hard to create a welcoming, supportive, and enjoyable environment, so your lovely comments mean a great deal to everyone.
Were also pleased that you have felt welcomed and supported during this time. Thank you for trusting us with your mothers care it is truly a privilege.
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Review of

Hampden House

from D S (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Hampden nearly two years. Although it has taken her time to settle in, she is slowly getting there. This is no reflection on the Home, but more the fact that she is unable to do anything for herself anymore and she finds this difficult. We find the staff very accommodating and friendly,
although at times I do feel that staffing levels are a little low. Any time I/mum has any concerns I take them straight to management and they are addressed immediately. Activities are always good. Mums room is lovely and we are fortunate to have a lovely outlook.
Reply from Laura Newell, Home Manager at Hampden HouseThank you for taking the time to share your feedback about your mums time at Hampden House. We really appreciate your honesty and your kind comments about our team.

We understand how challenging it can be for someone to adjust to a care home, particularly when there has been a significant change in independence, and were pleased to hear that your mum is gradually settling in. Its reassuring to know that you find our staff accommodating and friendly, and that you feel comfortable raising any concerns with management, who are able to address these promptly.

We also appreciate your comments regarding staffing levels and would like to reassure you that we continually review this to ensure we are providing safe, high-quality care and support.

Thank you again for your feedback and for highlighting the activities, environment, and your mums room. Your comments are invaluable to us as we continue to support your mum and all our residents in the best possible way.
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Review of

Hampden House

from B G (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is safe , well cared for and has company ' she has made some lovely friends.
Staff have been amazing with her these years since she lost her 3 precious children ( my siblings ) so thank you from the bottom of my heart and for my support also since I lost my precious son a few months ago .
Lovely caring staff and they all go above and beyond to care X
Reply from Laura Newell, Home Manager at Hampden HouseThank you so much for your heartfelt words. We are truly touched to hear how much our staff have supported your mumand youthrough such difficult times. It means the world to us to know she feels safe, cared for, and has made special friendships here. Your appreciation will be shared with the whole team, who always strive to go above and beyond. We are honoured to be part of your mums journey and to provide comfort and support for your family.
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Review of

Hampden House

from A T (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Hampden House for almost 2 years now,and she has settled brilliantly.
My family and I couldn't be happier with the care and support she receives.
The facilities are excellent,and the activities provided daily are first class. There is always something each week which suits
everyone. Mum especially enjoys the music events and the bingo.
The home itself is beautifully presented and the gardens are amazing. Perfect for enjoying an afternoon in the sunshine.
Everyone goes out of their way to make sure Mum is happy, and it is so reassuring for us to know that she is safe,cared for, and in such good hands. Thank you everyone,for the wonderful job you do!
Reply from Laura Newell, Home Manager at Hampden HouseThank you so much for your kind words and for sharing your experience. We are delighted to hear that your mum has settled so well at Hampden House and that you feel reassured by the care and support she receives. Our team takes great pride in creating a welcoming home with a variety of activities, and its wonderful to know she enjoys the music events and bingo. We truly appreciate your feedback and will share it with the whole teamit means a lot to them.
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Review of

Cranwell Court

from I S (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a long period in hospital, my father became a resident of Cranwell Court. Alas, most of his stay was for end of life care, but whilst he was there, he was the most settled I had seen him in a long time. The staff at Cranwell was truly something. So caring and professional.
They made a very difficult
time for us that my much better and gave Dad the peace and respect and care he deserved. Thank you.
Reply from Sharon Long, Home Manager at Cranwell CourtThank you for sharing such kind words at what must have been a very difficult time for you and your family. We are deeply moved to hear that your father was comfortable and settled during his stay with us, and that our team were able to provide the care, dignity, and compassion he deserved. Your appreciation means so much to everyone at Cranwell Court, and we are honoured to have supported you and your family.
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Review of

Overton House - Care Home

from M W (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was a resident at Overton House for 11 months. He had several health issues and dementia. I can't ever express fully how grateful I am for the care and compassion shown to him during his stay. The rooms and common areas are bright, clean and comfortable. The staff are professional, knowledgeable
and supportive, towards both their clients and their families. They make a huge effort to keep the people in their care stimulated and busy. They organise activities and special events on a regular basis. Residents in the home are always treated as individuals. staff use their name when interacting with them, not generic dear, lovely etc. My father was treated with respect and dignity. I would recommend Overton House to anyone looking for residential care.
Reply from Margaret Walker, Home Manager at Overton House - Care HomeThank you so much for your thoughtful words and recommendation. We are truly honoured to have cared for your father during his time at Overton House, and it means a great deal to hear how much you valued the compassion, dignity, and respect shown to him. Our team takes pride in creating a comfortable, engaging, and supportive environment for residents and their families, and your feedback will mean so much to them. We are grateful for your kind recognition.
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Review of

The Wolds Care Centre

from Anita E (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was looked after untill her death. She had been a resident for about 1 year. The staff were wonderful and treated her with dignity and loving care.
Reply from Michaela McGlynn, Home Manager at The Wolds Care CentreThank you for sharing such kind words at what we know is a very difficult time. We are truly honoured to have cared for your mum during her time with us, and it means so much to hear that she was treated with dignity and loving care. Your appreciation will be shared with the whole team.
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Review of

Fairways Care Home

from Deborah H (Niece of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always friendly and my aunt seems really cared for, there was an open day on August 16th friends and family of residents could go, it was a really good afternoon, food was lovely and the ABBA tribute was amazing. We looked around the newly decorated rooms, and they which were accommodating
and nicely decorated, it was a really nice day .
Reply from Samantha Brackenbury, Home Manager at Fairways Care HomeThank you for sharing your lovely feedback. Were so pleased to hear that your aunt feels well cared for and that you enjoyed our recent open day. Its wonderful to know the food, entertainment, and newly decorated rooms were appreciated. Your kind words mean a lot to the team, and were delighted you had such a positive experience.
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Review of

Fairways Care Home

from S P (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was transferred to Fairways Care Home and All the staff have been brilliant with supporting him in his recovery and needs. The staff go above and beyond to help if anything required. Any questions our family have asked and support has been great. I would like to say a big thankyou from myself
and family for your ongoing help,care and support you continue to deliver for my Dad. Thank You
Reply from Samantha Brackenbury, Home Manager at Fairways Care HomeThank you so much for your kind words. Were delighted to hear that your dad has felt well supported since moving to Fairways and that our team have been able to provide the care and reassurance your family needs. Your gratitude means a great deal to everyone here, and well continue to do our very best for your dad.
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Review of

Fairways Care Home

from H B (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came into this home on a crisis basis. He has mixed dementia and was a bit bewildered. The whole team was very kind, caring and took so much time to make him feel comfortable. Dad is now a permanent resident and he always tells me how good it is to be there, that everyone is nice and that
they can't do enough for him. And the most important thing for me as his daughter is that he tells me every time I visit that he his happy to be there. I find the team are always friendly and care so much for the residents.
Reply from Samantha Brackenbury, Home Manager at Fairways Care HomeThank you for sharing such thoughtful feedback. Were so pleased to hear that your dad has settled well and feels happy, safe, and supported. It means so much to know that he values the kindness and care shown by our team, and that you feel reassured each time you visit. Your words will be shared with everyone here, and they will be truly appreciated.
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Review of

Tamarix Lodge - Care Home

from Carl D (Son of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum has been in Tamarix Lodge for respite cste after major surgery she has come on leaps and bounds as she gets the best care possible from the whole team of staff. They are all very kind and caring . Mum gets along with all of them and the other residents. She loves the food and has an activity
daily . Her room is always spotlessly clean and tidy. The home always smells fresh and staff are very welcoming
Reply from Cameron Innes, Marketing & Communications Coordinator at Tamarix Lodge - Care HomeThank you so much for your kind feedback. Were delighted to hear that your mum has thrived during her respite stay at Tamarix Lodge and that she enjoys the care, activities, and environment. Your kind words about our team, food, and home mean a great deal, and well be sure to share them with everyone.
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Review of

Tamarix Lodge - Care Home

from R F (Son-in-law of Resident) published on 25 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law went into tamarix in April I have seen a Hugh difference in him he was a man who just looked out of his window counting tractors every day. Since going into tamarix he has come out of his shell plays bingo,bowls,and other activities even baking. This is all thanks to the manager and
all the staff who do a fabulous job under difficult circumstances sometimes. Can't praise them enough would recommend them to anyone. There are not enough stars and five is not good enough.
Reply from Tom Armstrong, Home Manager (Acting) at Tamarix Lodge - Care HomeThank you so much for your kind and generous words. Were thrilled to hear how much your father-in-law has blossomed since joining Tamarix Lodge and that hes enjoying activities and making the most of each day. Your recognition of our teams hard work and dedication means a great deal, and well be sure to share your feedback with everyone.
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Review of

The Wolds Care Centre

from N L (Granddaughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma loves it here, the staff are all so kind and caring. They enable her to keep her independence while helping and supporting in areas she needs assistance.
Reply from Michaela McGlynn, Home Manager at The Wolds Care CentreThank you for your kind words. Were delighted to hear that your grandma is happy and thriving with us, and that our team can support her while helping her maintain independence. Your feedback means a lot to everyone here, and well be sure to share it with the team.
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Frequently Asked Questions about HICA Group

Costs for care homes owned by HICA Group

Average costs per week for care homes owned by HICA Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by HICA Group, based on 10 out of 16 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,112
Residential Dementia Care £1,086
Nursing Care £1,744
Nursing Dementia Care £1,744
All Care Types £1,082
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does HICA Group own?

HICA Group own 16 Care Homes.

Which HICA Group Care Homes have the highest review score?

Tamarix Lodge - Care Home, Overton House - Care Home & Cranwell Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact HICA Group to verify any information. View our terms and conditions.