Care Homes Owned by HICA Group

My Mum came to The Wolds in Jan 2024 with a life expectancy of two weeks. It is now October 2026 and she is still going strong, and celebrated her 100th birthday in July of this year! Amazing care from wonderful staff. Mum feels very at home here in 'The Wolds Care Centre'. The staff are very dedicated and kind. And I thank them all for there attentive care to my Mum. Thank you so much! Gary xx

My Mum has been a Resident of Tamarix, since March 2026 and has had the most wonderful care and support we could have wished for. Concerns about her safety at home became apparent after her diagnosis of Dementia. She wanted to stay in an area she was familiar with and people she knew in the community. From the moment we were introduced to the Manager and her Staff, Mum was very happy and our peace of mind was put at ease. The Staff are always welcoming and have the time for our questions, they make Mum feel like she is loved and cared for and that can't be praised highly enough. The activities that are encouraged are appropriate and if Mum wants them, and even though I live a couple of hours away I am always kept informed via Email or Phone call of any developments or issues. I cant praise the place highly enough and I know my Mum loves living there.

Excellent care home. Caring + thoughtful staff. Mum has complex needs, all of which are taken care of with care + compassion

Excellent care with residents welfare wellbeing central. Many amazing Staff, who clearly enjoy their jobs which reflects in the care given. Food excellent, many events also and food is Provided. Family always encouraged to join events throughout the year.

All her needs are fully met and she is very happy there. All staff are approachable knowledgeable and caring and it is such a joy to see Mum so well looked after and to know that she is safe.The home is extremely well lead and I know should I have any concerns at all management are always available to chat to. The beautiful gardens and welcoming atmosphere always make visiting Mum a pleasure. We as a family have spent many sunny afternoons this Summer enjoying the lovely gardens with Mum whilst having a cup of tea and a cake! Thank you all.

Helpful and pleasant staff, always caring, with a smile, encouraging residents to meet toegther and take part in their many activities. It is easy to speak and discuss anything with carers or management staff. They have always kept me informed of anything to do with Mum's changing needs and care. I have been able to take Mum out for visits, even at short notice. I live three and half hours away, so can only meet up once a month, but Mum and I speak regularly by phone, and she always seems very happy in herself. I would be happy to recommend this home to anyone considering a permanent home, or short term respite, for their relatives.

Hampden house is a very comfortable home, spacious and lovely gardens for the residents to enjoy.

We can not praise this home highly enough.After 2 failed placements due to my father's behaviour we were left with no alternative but a male only unit.We felt apprehensive about him coming to a complex care setting ,but he has settled in well and calls it home sweet home .The carers,admin ,and everyone else go above and beyond to make us feel welcomed and always cheerful despite being very busy

We were kept informed every step of the way. We are so grateful to all the care/cleaning and Nurses who cared for dad. Wonderful home

Mum has been here for a year now and has always been treated with dignity and respect. Its a lovely home with a welcoming and friendly atmosphere. There is always something happening everybody is friendly and caring I cannot recommend Wolds Care Centre enough.

My father was recently admitted to Fairways due to suffering a fall at home. Every single member of staff has been amazing; they are all lovely to him and treat him with respect and dignity. When family visit they keep us fully informed and I would recommend this facility to anybody who is looking for care for their family members. Dad is a fussy eater and they ensure they provide something he likes for every meal time.

Overall the care home is warm and friendly and a very safe enviroment. Service users appear well and cared for. I have a couple of negatives but not major or concerning issues. On a recent visit i found my self stuck at the end of the building after attending my relatives room, with no way of returning as all doors were locked i rang emergency bell in the bedroom and in the bathroom, which nobody attended, i had to ring the main telephone line to inform staff i was stuck. I also feel that when posted images of service users to social media, most need their hair brushing. My relatives hair was their crowning glory and it was just so on a daily basis it makes me quite sad seeing photos looking like they have just got out of bed. I totally understand the pressures staff are under, but its surely part of the morning routine . I hope this has been taken as constructive criticism. The home has improved massively and is beautifully presented.You all do an amazing job keeping loved ones safe

I feel so much better knowing that my mum is in a safe caring environment with lovely staff, who get to know the residents as individuals.

From what I've experienced at Cranwell Court; is how fabulous caring accommodating and lovely all staff are , you can tell how much all staff care for the residents in there and how nice they are to family members and talk about memories , every single staff member knows exactly their care users and how to make them happy and the approaches they use are fabulous, everything is all up to an exceptional standard , The way staff speak to residents and family members is so kind and thoughtful, often talking about shared memories and taking real time to connect. It means so much to families to feel included and listened to, and Cranwell Court does this beautifully. What really stands out is how every member of staff , chefs and cooks included knows their care users so well ; their personalities, preferences, and what makes them happy. The approaches they use are fabulous and clearly tailored to each individual, creating a warm, safe, and happy environment for all. Thank you

I was eventually asked to move my husband.

Whilst visiting a patient for catheter care Carly senior was amazing knew everything about the lady I was visiting which helps as we often don't know the patients as we are unscheduled care Carly was efficient polite and very caring

I looked at every nursing home in the Harrogate area and visited some homes, including Hampden, multiple times. I am leaving this review as I would have moved my mother to Hampden House had she not opted to move out of area to be closer to family. The home has very low to no dependency on agency carers/nurses - this is important for consistency of good care and in marked contrast to some of the other homes in Harrogate. The home is attractive, homely and has a very calm, peaceful feel to it. The manager made time to meet my mother, answer quite in depth questions about care, understood everything and I came away with a positive view of how the home is run.

My mother has lived at Overton House for about 6 weeks now and appears very happy. She has told me that they have a lot of fun, and is really enjoying the social events. All the staff are lovely, very friendly and helpful. She has also commented on the large amount of food on offer, which she seems to be enjoying. Can't thank everyone enough for making her, and myself so welcome.

Mum has been at Hampden nearly two years. Although it has taken her time to settle in, she is slowly getting there. This is no reflection on the Home, but more the fact that she is unable to do anything for herself anymore and she finds this difficult. We find the staff very accommodating and friendly, although at times I do feel that staffing levels are a little low. Any time I/mum has any concerns I take them straight to management and they are addressed immediately. Activities are always good. Mums room is lovely and we are fortunate to have a lovely outlook.

They made a very difficult time for us that my much better and gave Dad the peace and respect and care he deserved. Thank you.