Care Homes Owned by HICA Group in North East Lincolnshire

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  • Care Homes Owned by HICA Group in North East Lincolnshire

Only the locations & reviews in North East Lincolnshire for HICA Group are showing below.

View the details of all 17 locations (with 207 reviews) owned by HICA Group

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HICA Group Locations in North East Lincolnshire (2)

2 Care Homes owned by HICA Group in North East Lincolnshire
Fairways Care Home

Little Coates Road, Grimsby DN34 4NN 

8.9 9 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 55 Rooms
  • from £970 / week
Cranwell Court

Cambridge Road, Grimsby DN34 5EP 

9.7 17 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 58 Rooms

HICA Group Reviews in North East Lincolnshire (26)

Reviews posted for members of HICA Group

Overall Experience
  • 17
  • 3
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Date Published
  • 26
  • 7
  • 9
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Reviewer Connection to HICA Group
  • 6
  • 6
  • 1
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  • 1
  • 1
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Review of

Cranwell Court

from I S (Son of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a long period in hospital, my father became a resident of Cranwell Court. Alas, most of his stay was for end of life care, but whilst he was there, he was the most settled I had seen him in a long time. The staff at Cranwell was truly something. So caring and professional.
They made a very difficult
time for us that my much better and gave Dad the peace and respect and care he deserved. Thank you.
Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for sharing such kind words at what must have been a very difficult time for you and your family. We are deeply moved to hear that your father was comfortable and settled during his stay with us, and that our team were able to provide the care, dignity, and compassion he deserved. Your appreciation means so much to everyone at Cranwell Court, and we are honoured to have supported you and your family.

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Review of

Fairways Care Home

from Deborah H (Niece of Resident) published on 3 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always friendly and my aunt seems really cared for, there was an open day on August 16th friends and family of residents could go, it was a really good afternoon, food was lovely and the ABBA tribute was amazing. We looked around the newly decorated rooms, and they which were accommodating
and nicely decorated, it was a really nice day .
Reply from Samantha Brackenbury, Home Manager at Fairways Care Home

Thank you for sharing your lovely feedback. Were so pleased to hear that your aunt feels well cared for and that you enjoyed our recent open day. Its wonderful to know the food, entertainment, and newly decorated rooms were appreciated. Your kind words mean a lot to the team, and were delighted you had such a positive experience.

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Review of

Fairways Care Home

from S P (Son of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was transferred to Fairways Care Home and All the staff have been brilliant with supporting him in his recovery and needs. The staff go above and beyond to help if anything required. Any questions our family have asked and support has been great. I would like to say a big thankyou from myself
and family for your ongoing help,care and support you continue to deliver for my Dad. Thank You
Reply from Samantha Brackenbury, Home Manager at Fairways Care Home

Thank you so much for your kind words. Were delighted to hear that your dad has felt well supported since moving to Fairways and that our team have been able to provide the care and reassurance your family needs. Your gratitude means a great deal to everyone here, and well continue to do our very best for your dad.

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Review of

Fairways Care Home

from H B (Daughter of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came into this home on a crisis basis. He has mixed dementia and was a bit bewildered. The whole team was very kind, caring and took so much time to make him feel comfortable. Dad is now a permanent resident and he always tells me how good it is to be there, that everyone is nice and that
they can't do enough for him. And the most important thing for me as his daughter is that he tells me every time I visit that he his happy to be there. I find the team are always friendly and care so much for the residents.
Reply from Samantha Brackenbury, Home Manager at Fairways Care Home

Thank you for sharing such thoughtful feedback. Were so pleased to hear that your dad has settled well and feels happy, safe, and supported. It means so much to know that he values the kindness and care shown by our team, and that you feel reassured each time you visit. Your words will be shared with everyone here, and they will be truly appreciated.

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Review of

Fairways Care Home

from Craig M (Son of Resident) published on 22 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the care home November 25. At first she struggled adapting to her new surroundings but now she has settled down and is a lot more content, which is down to the excellent care she receives from all of the staff. On another note i would like to say how much all the staff make our
family welcome when visiting.
Thank you.
Reply from Samantha Brackenbury, Home Manager at Fairways Care Home

Thank you for sharing your feedback. Were so pleased to hear that your mother has settled well and is feeling more content, and that our team has made both her and your family feel welcome. Your kind words mean a lot to everyone here and will be shared with the staff.

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Review of

Cranwell Court

from Debbie W (Ex Family Member) published on 19 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory all round.
With thanks.
Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for taking the time to leave your feedback. Were glad to hear that you found everything satisfactory and appreciate your kind note of thanks. If there's ever anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Cranwell Court

from T J (Brother of Resident) published on 8 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very satisfied with my brothers care. Special praise must go to a member of staff in particular on reception as he is always very helpful if there is a problem.
The only minor criticism I can make is that sometimes it is difficult to find a member of care staff when needed.
Reply from Sharomn Long, Home Manager at Cranwell Court

Thank you for your thoughtful feedback. Were really pleased to hear that you're very satisfied with your brothers care it's always encouraging to know were making a positive difference. Your special mention of our reception team member is greatly appreciated, and well make sure your kind words are passed on to him. Recognition like this really means a lot to our staff. We also value your constructive comment about the availability of care staff. We understand how important it is to be able to find someone when needed, and well be reviewing this with the team to see how we can improve responsiveness during visits. Thank you again for your support and for helping us to continue providing the best care possible.

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Review of

Fairways Care Home

from Jenny A (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel my mum is finally settling into her new way of life. As I visit regularly, I am getting to know lots of the staff and they are all very welcoming. I did ask a few weeks ago if it would be possible to have tea/coffee-making facilities. I've even offered to bring in my own, realising the kettle
must be PAC tested. I also appreciate that a kettle isn't appropriate for all residents, so maybe a fob for visitors to enter the Olive Room?


The Entry. I appreciate that staff aren't always available to answer the doorbell but on the last two occasions, I have had to wait outside in the cold to be let in. A visiting relative drove over from Sutton on Sea and could not gain access as no one answered after 20 minutes. I usually end up having to ring the telephone number to ask for admission. Is there a way a doorbell could be fitted in more areas of the care home with an access button?


The refurbishment is looking good, and we look forward to seeing what happens with the outside garden space.

Reply from Samantha Brackenbury, Home Manager at Fairways Care Home

Thank you for your feedback and lovely comments, we appreciate it very much. Refurbishments are still being completed and we are currently in discussions regarding how we can proceed with family room in the olive lounge and door access for visitors whilst still keeping our residents safe and well. We will update all families as soon as plans are made. We also welcome any ideas and feedback during relatives meetings, these dates are situated in front foyer.

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Review of

Fairways Care Home

from Teresa M (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Fairways for the last 18 months and her care has been second to none. The staff are attentive caring and kìnd. Nothing is too much.
All the staff have been welcoming to us as a family and we appreciate all the help and care given to my mother.
Thank you for everything.
Reply from Samantha Brackenbury, Home Manager at Fairways Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are truly honored to care for your mother and it means a great deal to our team at Fairways to hear that their dedication, kindness and attentiveness have made a positive difference. Thank you, once again, for your thoughtful message - it really brightened our day.

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Review of

Cranwell Court

from Kerry S (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very professional and courteous at all times. Any queries are responded to rapidly. Brilliant home with lovely bedrooms that can be made homely as you like. The food is really good, with plenty of choices and variety.
Mum is treated with kindness, care and respect.
The standard of cleanliness
is very good.
Lovely home with great staff.
Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Staff are very professional and courteous at all times. Any queries are responded to rapidly. Brilliant home with lovely bedrooms that can be made homely as you like. The food is really good with plenty of choices and variety. Mum is treated with kindness, care and respect. The standard of cleanliness is very good. Lovely home with great staff.

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Review of

Cranwell Court

from Pam D (Sister of Resident) published on 27 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleasantly surprised at the lounge of Cranwell, my sister's room is lovely it is cleaned to a high standard, the food served looks excellent, but the thing that pleased me the most is the wonderful caring nature of all staff. My sister is assisted with personal care and always looks well presented.
Staff treat her with compassion and respect. The staff are well managed and the building is excellent for resident's needs - well done HICA and thank you. You're brilliant!
Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Thank you so much for your wonderful review! We're thrilled to hear that you and your sister are so pleased with Cranwell. Our team takes great pride in providing high-quality care and maintaining a warm, supportive environment for all our residents. It's especially rewarding to hear that the staff's compassionate nature and attention to detail have made such a positive impression. We'll be sure to share your kind words with the whole team. Thank you again for your support!

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Review of

Cranwell Court

from Ann W (Wife of Resident) published on 16 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment Cranwell Court agreed to take my husband as an emergency admission, everyone has gone out of their way to treat him with respect, whilst looking after him and helping him settle in. All the carers without exception are prepared to go the extra mile to make him comfortable. His apartment
with its own front door, bed, sitting area, wet room, and kitchenette is very comfortable. It is nice for the family to have somewhere to relax and make a hot drink when we visit him. I would recommend Cranwell Court without hesitation.
Reply from Sharon Long, Manager at Cranwell Court

Thank you so much for your kind words. We're delighted to hear that your husband has been treated with respect and care from the moment he arrived at Cranwell Court. Our team is dedicated to going the extra mile to ensure comfort and ease during such transitions. It's wonderful to know that his apartment offers the space and amenities that make his stay, as well as your visits, more comfortable. We truly appreciate your recommendation and are grateful for your trust in us.

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Review of

Cranwell Court

from S S (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum went for respite awaiting rehabilitation bed. The care attention, help, and support were exceptional.
After assessments by physiotherapists, they stated she had made good progress and didn't need a rehab bed and continued to make excellent progress with the support and help from all the staff.
We would recommend this facility.
Reply from Sharon Long, Registered Manager at Cranwell Court

Thank you so much for your thoughtful review. We're thrilled to hear that your mum made such excellent progress during her stay with us. Our team is dedicated to providing exceptional care and support, and it's wonderful to know that this made a positive impact on her recovery. We're honoured by your recommendation and are here to continue offering the best possible care whenever it's needed.

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Review of

Cranwell Court

from E D (Friend of Resident) published on 12 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been helping to settle a friend into Cranwell Court. Only the first few days, but have found all the staff we have dealt with to be very friendly, helpful and professional. Most refreshing.
Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for your kind words and for sharing your positive experience at Cranwell Court. We are delighted to hear that your friend is settling in well and that you have found our staff to be friendly, helpful, and professional. It is our goal to provide a welcoming and supportive environment for all our residents and their loved ones, and your feedback is truly appreciated.

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Review of

Cranwell Court

from Joe R (Son of Resident) published on 20 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been living at Cranwell Court since October 2023 and in that time he has been shown nothing but the highest standards of care and respect. His needs are very well catered for and the staff has taken time to get to know him and engage him in a range of activities that have brought him out of
his shell and made him settled and part of the community. They have gone the extra mile to show that he isn't just another dementia patient. The family is always given a warm welcome on visits and the communication from the team is always brilliant. The rooms are spacious and comfortable with everything that Dad could need. We have been encouraged to bring his furniture and belongings in to help him feel more comfortable.
I cannot thank Cranwell Court enough for all they are doing for Dad.
Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for sharing your positive experience with Cranwell Court. We're delighted to hear that your dad has received the highest standards of care and respect since moving in. It's wonderful to know that our staff has taken the time to get to know him, engaging him in activities that have helped him feel settled and part of the community. We're glad that the spacious and comfortable rooms, along with the encouragement to bring personal belongings, have made him feel at home. Your kind words about our warm welcome and excellent communication mean a lot to us. Thank you for your heartfelt appreciation we are honoured to care for your dad.

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Review of

Cranwell Court

from J L (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was treated with great care and respect. Nothing was too much trouble. It brought him alive. The stimulation of other people around him did him good. At home, he would just sit and stare out the window or TV. It gave Mum a well-deserved rest from him shouting for her day and night. Thank you.
Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for sharing your feedback with us. We're delighted to hear that your dad received great care and was treated with respect during his time with us. Providing a stimulating environment where residents can interact with others and engage in activities is something we strive for, and we're pleased to hear that it had a positive impact on your dad. We understand the importance of providing support not only to the residents but also to their loved ones, and we're glad we could offer your mum some respite. Your gratitude means a lot to us.

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Review of

Cranwell Court

from A C (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise highly enough the care given to my mum following a fall. The kindness and support shown by all staff has helped make a very difficult two months easier to manage. Family and friends have been welcomed into the home when visiting Mum and my dad, who spends most of the day by my mum's
side, has been supported and befriended by everyone. Mum's needs have been met with kindness, compassion and respect and the professionalism of all staff is helping Mum regain her independence. Thank you.
Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Your words truly warm our hearts. We're deeply touched to hear about the positive impact our care has had on your family during this challenging time. Ensuring that your mum receives the utmost kindness, support, and respect is our top priority, and we're grateful for the opportunity to assist her in her journey. It's wonderful to hear that your dad has also found comfort and friendship among our staff, and we're glad to have welcomed your family and friends into our home.

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Review of

Cranwell Court

from Brian B (Husband of Resident) published on 8 March 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I must give praise to all the staff at Cranwell Court, my wife has been there after an accident and the care she receives and the support given exceeded all expectations, the staff made a difficult time a lot easier for all. With no restrictions on visiting it made my wife's stay far more easy to recover.
To all the staff thank you.
Reply from Sharon Long, Home Manager at Cranwell Court

Thank you so much for your kind words! We greatly appreciate your feedback and will be sure to pass on your compliments to our dedicated staff team. Recognition like this truly motivates our staff to continue providing exceptional care and support. Thank you for acknowledging their hard work and dedication.

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Review of

Cranwell Court

from Steve R (Resident) published on 30 January 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cranwell Court is my second primary mental health care facility.
Cranwell Court is absolutely excellent and perfect for me. My room is very comfortable and large enough for my needs. The food and non-alcoholic drinks are very high quality. The caring staff are very friendly, very efficient and very
supportive. Many thanks to everyone at Cranwell Court.
Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Thank you for your wonderful review of Cranwell Court. We're delighted that you find comfort and quality in our care. Your praise for our dedicated staff is greatly appreciated and will be shared with the team. It's our pleasure to serve you.

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Review of

Cranwell Court

from Steven L (Son of Resident) published on 19 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all of the staff at Cranwell Court for all the excellent care and support they have given our father over the few years he has been a resident. The staff have been so helpful and friendly and every care and consideration has been given to our father and ourselves. We cannot speak
highly enough of all the staff who have been absolutely amazing and this has given us peace of mind, knowing Dad was well cared for but even more than that he was treated like family. We would definitely recommend Cranwell Court to anyone as in our opinion, we don't believe you would find a better care home. Thank you fore everything.
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