Only the locations & reviews in North East Lincolnshire for HICA Group are showing below.
View the details of all 17 locations (with 207 reviews) owned by HICA Group
Little Coates Road, Grimsby DN34 4NN
Cambridge Road, Grimsby DN34 5EP
Thank you for sharing such kind words at what must have been a very difficult time for you and your family. We are deeply moved to hear that your father was comfortable and settled during his stay with us, and that our team were able to provide the care, dignity, and compassion he deserved. Your appreciation means so much to everyone at Cranwell Court, and we are honoured to have supported you and your family.
Thank you for sharing your lovely feedback. Were so pleased to hear that your aunt feels well cared for and that you enjoyed our recent open day. Its wonderful to know the food, entertainment, and newly decorated rooms were appreciated. Your kind words mean a lot to the team, and were delighted you had such a positive experience.
Thank you so much for your kind words. Were delighted to hear that your dad has felt well supported since moving to Fairways and that our team have been able to provide the care and reassurance your family needs. Your gratitude means a great deal to everyone here, and well continue to do our very best for your dad.
Thank you for sharing such thoughtful feedback. Were so pleased to hear that your dad has settled well and feels happy, safe, and supported. It means so much to know that he values the kindness and care shown by our team, and that you feel reassured each time you visit. Your words will be shared with everyone here, and they will be truly appreciated.
Thank you for sharing your feedback. Were so pleased to hear that your mother has settled well and is feeling more content, and that our team has made both her and your family feel welcome. Your kind words mean a lot to everyone here and will be shared with the staff.
Thank you for taking the time to leave your feedback. Were glad to hear that you found everything satisfactory and appreciate your kind note of thanks. If there's ever anything more we can do to enhance your experience, please don't hesitate to let us know.
Thank you for your thoughtful feedback. Were really pleased to hear that you're very satisfied with your brothers care it's always encouraging to know were making a positive difference. Your special mention of our reception team member is greatly appreciated, and well make sure your kind words are passed on to him. Recognition like this really means a lot to our staff. We also value your constructive comment about the availability of care staff. We understand how important it is to be able to find someone when needed, and well be reviewing this with the team to see how we can improve responsiveness during visits. Thank you again for your support and for helping us to continue providing the best care possible.
The Entry. I appreciate that staff aren't always available to answer the doorbell but on the last two occasions, I have had to wait outside in the cold to be let in. A visiting relative drove over from Sutton on Sea and could not gain access as no one answered after 20 minutes. I usually end up having to ring the telephone number to ask for admission. Is there a way a doorbell could be fitted in more areas of the care home with an access button?
The refurbishment is looking good, and we look forward to seeing what happens with the outside garden space.
Thank you for your feedback and lovely comments, we appreciate it very much. Refurbishments are still being completed and we are currently in discussions regarding how we can proceed with family room in the olive lounge and door access for visitors whilst still keeping our residents safe and well. We will update all families as soon as plans are made. We also welcome any ideas and feedback during relatives meetings, these dates are situated in front foyer.
Thank you so much for your kind words and for taking the time to share your experience. We are truly honored to care for your mother and it means a great deal to our team at Fairways to hear that their dedication, kindness and attentiveness have made a positive difference. Thank you, once again, for your thoughtful message - it really brightened our day.
Staff are very professional and courteous at all times. Any queries are responded to rapidly. Brilliant home with lovely bedrooms that can be made homely as you like. The food is really good with plenty of choices and variety. Mum is treated with kindness, care and respect. The standard of cleanliness is very good. Lovely home with great staff.
Thank you so much for your wonderful review! We're thrilled to hear that you and your sister are so pleased with Cranwell. Our team takes great pride in providing high-quality care and maintaining a warm, supportive environment for all our residents. It's especially rewarding to hear that the staff's compassionate nature and attention to detail have made such a positive impression. We'll be sure to share your kind words with the whole team. Thank you again for your support!
Thank you so much for your kind words. We're delighted to hear that your husband has been treated with respect and care from the moment he arrived at Cranwell Court. Our team is dedicated to going the extra mile to ensure comfort and ease during such transitions. It's wonderful to know that his apartment offers the space and amenities that make his stay, as well as your visits, more comfortable. We truly appreciate your recommendation and are grateful for your trust in us.
Thank you so much for your thoughtful review. We're thrilled to hear that your mum made such excellent progress during her stay with us. Our team is dedicated to providing exceptional care and support, and it's wonderful to know that this made a positive impact on her recovery. We're honoured by your recommendation and are here to continue offering the best possible care whenever it's needed.
Thank you for your kind words and for sharing your positive experience at Cranwell Court. We are delighted to hear that your friend is settling in well and that you have found our staff to be friendly, helpful, and professional. It is our goal to provide a welcoming and supportive environment for all our residents and their loved ones, and your feedback is truly appreciated.
Thank you for sharing your positive experience with Cranwell Court. We're delighted to hear that your dad has received the highest standards of care and respect since moving in. It's wonderful to know that our staff has taken the time to get to know him, engaging him in activities that have helped him feel settled and part of the community. We're glad that the spacious and comfortable rooms, along with the encouragement to bring personal belongings, have made him feel at home. Your kind words about our warm welcome and excellent communication mean a lot to us. Thank you for your heartfelt appreciation we are honoured to care for your dad.
Thank you for sharing your feedback with us. We're delighted to hear that your dad received great care and was treated with respect during his time with us. Providing a stimulating environment where residents can interact with others and engage in activities is something we strive for, and we're pleased to hear that it had a positive impact on your dad. We understand the importance of providing support not only to the residents but also to their loved ones, and we're glad we could offer your mum some respite. Your gratitude means a lot to us.
Your words truly warm our hearts. We're deeply touched to hear about the positive impact our care has had on your family during this challenging time. Ensuring that your mum receives the utmost kindness, support, and respect is our top priority, and we're grateful for the opportunity to assist her in her journey. It's wonderful to hear that your dad has also found comfort and friendship among our staff, and we're glad to have welcomed your family and friends into our home.
Thank you so much for your kind words! We greatly appreciate your feedback and will be sure to pass on your compliments to our dedicated staff team. Recognition like this truly motivates our staff to continue providing exceptional care and support. Thank you for acknowledging their hard work and dedication.
Thank you for your wonderful review of Cranwell Court. We're delighted that you find comfort and quality in our care. Your praise for our dedicated staff is greatly appreciated and will be shared with the team. It's our pleasure to serve you.
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