Hampden House is a 66-bed, purpose-built nursing home set within the prestigious Duchy Estate. Hampden House offers a full range of care services including personal and nursing care, short stays, and end-of-life care – all delivered to the highest standard.
At the heart of Hampden's ethos is a commitment to exceptional care for the individual, where quality of life is as important as the quality of care. Wherever possible, residents are...
Hampden House is a 66-bed, purpose-built nursing home set within the prestigious Duchy Estate. Hampden House offers a full range of care services including personal and nursing care, short stays, and end-of-life care – all delivered to the highest standard.
At the heart of Hampden's ethos is a commitment to exceptional care for the individual, where quality of life is as important as the quality of care. Wherever possible, residents are supported to live life on their own terms. Individual care plans are developed in partnership with each resident and, where appropriate, their family members, ensuring truly personalised care.
A dedicated, multi-disciplinary team is available around the clock, using the latest equipment and best-in-class staffing ratios to ensure both safety and comfort. It’s this level of attention that allows staff to take the time for a chat, a walk in the grounds, or simply to share a cup of tea.
Hampden House is proud to introduce a brand new community, the Blenheim Memory Suite – a new, purpose-designed care community within the home. This specialist environment supports individuals living with dementia and memory-related conditions, offering tailored care in a safe, supportive setting.
Hampden's trained staff deliver compassionate care alongside therapeutic activities and cognitive stimulation programmes, helping maintain independence, promote wellbeing, and encourage social connection.
For all residents, Hampden House provides not just care—but comfort, dignity, and a true sense of home.
Contact Hampden House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Hampden House for full pricing details and T&Cs.
Hampden House has a Review Score of 8.4 (8.425) out of 10, based on 10 reviews in the last 2 years.
Over all time Hampden House has 85 reviews.
All her needs are fully met and she is very happy there. All staff are approachable knowledgeable and caring and it is such a joy to see Mum so well looked after and to know that she is safe.The home is extremely well lead and I know...
All her needs are fully met and she is very happy there. All staff are approachable knowledgeable and caring and it is such a joy to see Mum so well looked after and to know that she is safe.The home is extremely well lead and I know should I have any concerns at all management are always available to chat to. The beautiful gardens and welcoming atmosphere always make visiting Mum a pleasure. We as a family have spent many sunny afternoons this Summer enjoying the lovely gardens with Mum whilst having a cup of tea and a cake! Thank you all.
Helpful and pleasant staff, always caring, with a smile, encouraging residents to meet toegther and take part in their many activities. It is easy to speak and discuss anything with carers or management staff. They have always kept me informed of anything to do with Mum's changing needs and care....
Helpful and pleasant staff, always caring, with a smile, encouraging residents to meet toegther and take part in their many activities. It is easy to speak and discuss anything with carers or management staff. They have always kept me informed of anything to do with Mum's changing needs and care. I have been able to take Mum out for visits, even at short notice. I live three and half hours away, so can only meet up once a month, but Mum and I speak regularly by phone, and she always seems very happy in herself. I would be happy to recommend this home to anyone considering a permanent home, or short term respite, for their relatives.
Thank you so much for taking the time to leave such a wonderful review. Were delighted to hear that you have found our staff to be caring, approachable and supportive, and that you feel comfortable discussing your mums changing needs with both the care team and management.
We understand how...
Thank you so much for taking the time to leave such a wonderful review. Were delighted to hear that you have found our staff to be caring, approachable and supportive, and that you feel comfortable discussing your mums changing needs with both the care team and management.
We understand how important it is for families to be kept informed, particularly when they live some distance away, so its lovely to know that you feel reassured and involved in your mums care. Most importantly, were so pleased to hear that she is happy and settled and enjoys taking part in activities and spending time with other residents.
Were always happy to support family visits and make arrangements wherever possible, and we hope you continue to enjoy your time together when you visit.
Thank you again for your kind words and for recommending Hampden House for both permanent care and respite. It means a great deal to the whole team.
Hampden house...
Hampden house is a very comfortable home, spacious and lovely gardens for the residents to enjoy.
Thank you so much for your lovely and heartfelt review. It means a great deal to the whole team at Hampden House to know that your mum is happy, safe and well cared for, and that you also feel welcomed and supported whenever you visit.
We understand how important it is for families to have peace...
Thank you so much for your lovely and heartfelt review. It means a great deal to the whole team at Hampden House to know that your mum is happy, safe and well cared for, and that you also feel welcomed and supported whenever you visit.
We understand how important it is for families to have peace of mind when their loved one is in our care, and were delighted that you feel reassured knowing your mum is in safe hands. Well continue to provide her with the kindness, care and support she deserves.
Thank you again for your kind words and for highlighting our home, spacious surroundings and gardens. Its wonderful to hear how much you and your mum value Hampden House.
Within 2 weeks he had a serious...
I was eventually asked to move my husband.
We can confirm that the concerns raised were fully investigated and addressed in line with our complaints procedure. We always take feedback seriously and use it as an...
Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.Thank you again for bringing this matter to our attention
I looked at every nursing home in the Harrogate area and visited some homes, including Hampden, multiple times. I am leaving this review as I would have moved my mother to Hampden House had she not opted to move out of area to be closer to family. The home has very low to no dependency on agency...
I looked at every nursing home in the Harrogate area and visited some homes, including Hampden, multiple times. I am leaving this review as I would have moved my mother to Hampden House had she not opted to move out of area to be closer to family. The home has very low to no dependency on agency carers/nurses - this is important for consistency of good care and in marked contrast to some of the other homes in Harrogate. The home is attractive, homely and has a very calm, peaceful feel to it. The manager made time to meet my mother, answer quite in depth questions about care, understood everything and I came away with a positive view of how the home is run.
Thank you very much for taking the time to share such a thoughtful and detailed review. We truly appreciate you considering Hampden House and for the care and time you took in exploring your options.
We are delighted to hear that you valued our , home and the care provided by our dedicated staff...
Thank you very much for taking the time to share such a thoughtful and detailed review. We truly appreciate you considering Hampden House and for the care and time you took in exploring your options.
We are delighted to hear that you valued our , home and the care provided by our dedicated staff team. Consistency and high-quality, person-centred care are extremely important to us, so it is wonderful to know this stood out to you.
We're also pleased that your visit was helpful and informative, and that you felt confident in how the home is run. Your kind words mean a great deal to our whole team.
While we're sorry that circumstances meant your mother moved closer to family, we completely understand how important that is, and we wish you both every happiness.
Thank you again for your lovely feedback and for recommending Hampden House.
Mum has been at Hampden nearly two years. Although it has taken her time to settle in, she is slowly getting there. This is no reflection on the Home, but more the fact that she is unable to do anything for herself anymore and she finds this difficult. We find the staff very accommodating and...
Mum has been at Hampden nearly two years. Although it has taken her time to settle in, she is slowly getting there. This is no reflection on the Home, but more the fact that she is unable to do anything for herself anymore and she finds this difficult. We find the staff very accommodating and friendly, although at times I do feel that staffing levels are a little low. Any time I/mum has any concerns I take them straight to management and they are addressed immediately. Activities are always good. Mums room is lovely and we are fortunate to have a lovely outlook.
Thank you for taking the time to share your feedback about your mums time at Hampden House. We really appreciate your honesty and your kind comments about our team.
We understand how challenging it can be for someone to adjust to a care home, particularly when there has been a significant change...
Thank you for taking the time to share your feedback about your mums time at Hampden House. We really appreciate your honesty and your kind comments about our team.
We understand how challenging it can be for someone to adjust to a care home, particularly when there has been a significant change in independence, and were pleased to hear that your mum is gradually settling in. Its reassuring to know that you find our staff accommodating and friendly, and that you feel comfortable raising any concerns with management, who are able to address these promptly.
We also appreciate your comments regarding staffing levels and would like to reassure you that we continually review this to ensure we are providing safe, high-quality care and support.
Thank you again for your feedback and for highlighting the activities, environment, and your mums room. Your comments are invaluable to us as we continue to support your mum and all our residents in the best possible way.
Well looked after. Always treat with care.
Well looked after. Always treat with care.
Thank you for your kind words. Were so pleased to hear that you feel well looked after and cared forthats exactly what we aim for every day. Your feedback means a lot to the whole team.
We also get nice food to eat.
We also get nice food to eat.
Thank you so much for your kind words. We're truly glad to hear that you feel well cared for and comfortable here. Knowing that you feel clean, safe, and supported means everything to us, and we're honoured to be part of your life.Its also lovely to hear that you're enjoying the foodour team works...
Thank you so much for your kind words. We're truly glad to hear that you feel well cared for and comfortable here. Knowing that you feel clean, safe, and supported means everything to us, and we're honoured to be part of your life.Its also lovely to hear that you're enjoying the foodour team works hard to make sure mealtimes are both nourishing and enjoyable.Well continue doing all we can to make sure you feel at home for as long as you choose to be with us. Thank you again for sharing your thoughts.
Room comfortable.
Room comfortable.
Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff pleasant and friendly, and that the room provided comfort during your stay or visit.We do appreciate your comments regarding staffing levels and physical activity. Were always reviewing how we can...
Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff pleasant and friendly, and that the room provided comfort during your stay or visit.We do appreciate your comments regarding staffing levels and physical activity. Were always reviewing how we can improve our service, and your observations are helpful in guiding those discussions. Ensuring residents are engaged and well-supported is a top priority, and we will take this on board as we continue to develop our activity programme and staffing approach.Thank you again for your thoughtful review. If you'd like to discuss anything further, please dont hesitate to get in touch directly.
Overall the care home is good and Mum likes living there and taking part in the activities. Where I have given a rating of satisfactory it relates to the following:-
Facilities - The boiler/heating system is old and keeps failing frequently leaving residents with no heating or hot water and the...
Overall the care home is good and Mum likes living there and taking part in the activities. Where I have given a rating of satisfactory it relates to the following:-
Facilities - The boiler/heating system is old and keeps failing frequently leaving residents with no heating or hot water and the management do not appear to be addressing the issue properly but appear to be taking the "patching" up approach.
Care/Support - use of agency staff due to being short staffed - something the new management said was one of their top priorities they were going to address 18 months ago when they took over the care home.
Thank you for taking the time to share your feedback. Were really pleased to hear that your mum enjoys living at the home and taking part in our activities it's always lovely to know when residents are happy and engaged.We would like to reassure you that weve recently had a brand-new boiler...
Thank you for taking the time to share your feedback. Were really pleased to hear that your mum enjoys living at the home and taking part in our activities it's always lovely to know when residents are happy and engaged.We would like to reassure you that weve recently had a brand-new boiler installed, which has resolved the previous issues with heating and hot water. We appreciate your patience while we worked toward a long-term solution.Regarding staffing, we acknowledge that the use of agency staff has been necessary at times. However, this remains a key focus for our management team, and we are continuing to make progress in building a stable and consistent team to ensure the highest quality of care and continuity for our residents.Your feedback is valuable to us, and were committed to providing the best possible environment for your mum and all our residents. Please dont hesitate to speak with a member of the management team if youd like to discuss anything further.
Mum was so well looked after by all the staff at Hampden House, who dealt with her needs with care and compassion. She loved looking out from her room onto the lovely gardens and my dad especially enjoyed his afternoon tea and cake when visiting her daily. I will always be grateful for the...
Mum was so well looked after by all the staff at Hampden House, who dealt with her needs with care and compassion. She loved looking out from her room onto the lovely gardens and my dad especially enjoyed his afternoon tea and cake when visiting her daily. I will always be grateful for the dignified way she spent her last months. Thank you.
Thank you for your kind words. We are so glad to hear that your mum was well cared for and that she found comfort in the beautiful view from her room. It's wonderful to know that your dad enjoyed his visits and the afternoon tea-it's those small moments that mean so much. Our team strives to...
Thank you for your kind words. We are so glad to hear that your mum was well cared for and that she found comfort in the beautiful view from her room. It's wonderful to know that your dad enjoyed his visits and the afternoon tea-it's those small moments that mean so much. Our team strives to provide dignified care, especially in such important times, and we're truly grateful for your appreciation. We feel honoured to be a part of your mum's journey.
My friend was very poorly and needed end-of-life care. She was kept pain-free and treated with care and compassion and I, and her relatives, were kept informed at all stages with kindness and understanding. Thank you for all your support.
My friend was very poorly and needed end-of-life care. She was kept pain-free and treated with care and compassion and I, and her relatives, were kept informed at all stages with kindness and understanding. Thank you for all your support.
Thank you for your thoughtful review. We're truly sorry for the difficult time you've gone through, but it's heartening to know that your friend was cared for with compassion and kept comfortable. Keeping families informed with kindness is a priority for us, and we're glad that you felt supported...
Thank you for your thoughtful review. We're truly sorry for the difficult time you've gone through, but it's heartening to know that your friend was cared for with compassion and kept comfortable. Keeping families informed with kindness is a priority for us, and we're glad that you felt supported throughout. Your words mean a lot to our team, and we are grateful for your trust during such a challenging time.
Mum was always cared for with dignity and respect. The gardens were beautifully kept with hanging baskets outside the windows. Mum enjoyed sitting in the gardens under her sun umbrella. Mum was able to be signed out and taken into Harrogate to local cafes and restaurants when relatives came if she...
Mum was always cared for with dignity and respect. The gardens were beautifully kept with hanging baskets outside the windows. Mum enjoyed sitting in the gardens under her sun umbrella. Mum was able to be signed out and taken into Harrogate to local cafes and restaurants when relatives came if she wanted. We felt really confident that we had chosen the right place for her.
Hello, Thank you for such a lovely review. All our teams work hard to ensure our residents are treated with dignity and respect. We are very fortunate to have such lovely gardens, which everyone can enjoy. And our residents are all involved in selecting the flowers, plants and colours each year. I will pass on your comments to our teams as well.
I got...
I got to know the staff really well and they knew who I was too. Overall experience was excellent.
Thank you for taking the time to complete a review. In what I know has been a difficult time with your aunt recently passing away. Your aunt was a wonderful character and a pleasure to look after and she will be missed by residents and staff. And thank you for your kind comments about how you felt...
Thank you for taking the time to complete a review. In what I know has been a difficult time with your aunt recently passing away. Your aunt was a wonderful character and a pleasure to look after and she will be missed by residents and staff. And thank you for your kind comments about how you felt staff supported you and your aunt and that she was safe here at Hampden House. And that you were kept updated if any concerns were raised about your aunt's health. And that your overall experience was excellent. It was always nice to see yourself as well when you visited. I will pass your kind comments on to the staff.
The most welcoming, hard-working and friendly team are here at Hampden House! My Granny was no longer safe living independently at home and now needs some assistance with everyday personal tasks along with some social engagement and companionship. Hampden House has delivered on all of the above and...
The most welcoming, hard-working and friendly team are here at Hampden House! My Granny was no longer safe living independently at home and now needs some assistance with everyday personal tasks along with some social engagement and companionship. Hampden House has delivered on all of the above and she is settling well. The staff are so helpful and the rooms and laundry are kept to a high standard. I have been particularly impressed with the social engagement team and the activities that are on offer to my Granny should she choose to participate. Thank you all so much for your warm welcome and all you do to ensure our loved ones are safe and most of all happy in your care.
Hello. Thank you so much for such kind and lovely comments, about the teams here at Hampden, which are greatly appreciated. I am glad that your Granny and you feel that we meet her needs, and she is a pleasure to look after. All departments work closely together to ensure that all our residents...
Hello. Thank you so much for such kind and lovely comments, about the teams here at Hampden, which are greatly appreciated. I am glad that your Granny and you feel that we meet her needs, and she is a pleasure to look after. All departments work closely together to ensure that all our residents receive high standards of Care and Entertainment, our Social Engagement team always aim to do a program suitable for all our residents, if they wish to join in. I will share your review with all our departments. Once again thank you.
They made me feel very welcome all the staff were nice. Lovely place, clean and tidy, they were very helpful with my daily needs.
They made me feel very welcome all the staff were nice. Lovely place, clean and tidy, they were very helpful with my daily needs.
Hello, thank you for taking the time to complete a review. I am pleased to hear that you felt welcomed during your stay with us and that everyone was helpful. I will pass your lovely comments onto our teams.
Overall satisfactory and apart from one day (Tuesday) the meals were good although limited choice. My room was a good size and clean on arrival but no cleaning of my room or ensuite was done during my week's stay. No activities or services were offered, I had to ask for everything. Most of the...
Overall satisfactory and apart from one day (Tuesday) the meals were good although limited choice. My room was a good size and clean on arrival but no cleaning of my room or ensuite was done during my week's stay. No activities or services were offered, I had to ask for everything. Most of the staff were pleasant, polite and respectful. The person who helped me to have the one bath I had, was excellent. One person refused to wash my hair, saying that it was the hairdresser's job, but another did wash my hair later. I did mention a recliner chair, to ease leg pain but nothing was offered. The laundry service was good, though some items were lost.
Thank you for taking the time to send in a review. I would like to apologise that your stay was not as what we would expect here at Hampden and I will speak to the teams involved to ensure this does not occur again. I hope that this has not put you off returning to the home in the future.
Hampden House was chosen by us after extensive research and visits to alternative care homes and we as a family couldn't be happier with the care provided. All staff have proved to be kind, courteous and helpful at every level and the atmosphere is welcoming most importantly our mum is happy to...
Hampden House was chosen by us after extensive research and visits to alternative care homes and we as a family couldn't be happier with the care provided. All staff have proved to be kind, courteous and helpful at every level and the atmosphere is welcoming most importantly our mum is happy to call Hampden House her home.
Hello. Thank you for taking the time to complete a review. I am pleased that after such an extensive search for a care home. That your mum is happy to call Hampden her home. This speaks volumes. All our teams work hard to ensure that Hampden is a warm and welcoming home. I will pass on your review to our teams.
I was only a resident for one week - but this enabled me to get back on my feet! So thank you, everyone.
I was only a resident for one week - but this enabled me to get back on my feet! So thank you, everyone.
Hello and thank you for your review. We were glad that we could assist you at such short notice and how this enabled you to get back onto your feet. everyone.
I am allergic to rubber and sweat every night.
I am allergic to rubber and sweat every night.
Hello. Thank you for your review. I am sorry to hear that you felt some staff were not trained to make a bed. We will look into this and ensure going forward that beds are made correctly. Our care team undertake a comprehensive induction and are supervised through this. We will review our...
Hello. Thank you for your review. I am sorry to hear that you felt some staff were not trained to make a bed. We will look into this and ensure going forward that beds are made correctly. Our care team undertake a comprehensive induction and are supervised through this. We will review our processes. I was glad to see that on occasions when you felt cold you were provided with a blanket. In regard to our mattresses the outer cover is made from Polyurethane which is a plastic material, and not rubber. Had we been aware of your discomfort we could have supplied a mattress topper.
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Laura Newall is the Registered Manager at Hampden House. With over 23 years at Hampden House, Laura’s career has progressed from carer to senior...
Laura Newall is the Registered Manager at Hampden House. With over 23 years at Hampden House, Laura’s career has progressed from carer to senior carer and then Head of Residential Care. Holding NVQ Levels 2 and 3, as well as a Level 5 Management and Leadership qualification, she brings extensive expertise and a deep commitment to resident well-being. Laura aims to enhance residents' quality of life while fostering the professional growth of her team.
Jane has spent her whole career in the Health and Social Care Sector. Initially working as a care assistant in the community and in nursing homes,...
Jane has spent her whole career in the Health and Social Care Sector. Initially working as a care assistant in the community and in nursing homes, Jane later became a Care Manager and Health and Safety Manager for a private care agency where she taught First Aid, Moving and Handling and Fire Awareness.
After qualifying as a Registered Nurse in 2012, Jane became a Staff Nurse on a medical ward at Harrogate and District NHS Foundation Trust and was subsequently promoted to the role of Rotational Ward Sister. In 2016, Jane joined Hampden House as a Staff Nurse, was subsequently promoted to the role of Unit Manager and then to Clinical Care Manager and is now Deputy Manager.
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 66 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden House to verify any information. View our terms and conditions. Hampden House has an Enhanced Service -what an Enhanced Service includes.