Hampden House

120 Duchy Road, Harrogate HG1 2HE
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9.2 83 Reviews
  • Hampden House, Harrogate
Hampden House is a 66-bed, purpose-built nursing home set within the prestigious Duchy Estate. Hampden House offers a full range of care services including personal and nursing care, short stays, and end-of-life care – all delivered to the highest standard.

At the heart of Hampden's ethos is a commitment to exceptional care for the individual, where quality of life is as important as the quality of care. Wherever possible, residents are supported to live life on their own terms. Individual care plans are developed in partnership with each resident and, where appropriate, their family members, ensuring truly personalised care.

A dedicated, multi-disciplinary team is available around the clock, using the latest equipment and best-in-class staffing ratios to ensure both safety and comfort. It’s this level of attention that allows staff to take the time for a chat, a walk in the grounds, or simply to share a cup of tea.

Hampden House is proud to introduce a brand new community, the Blenheim Memory Suite – a new, purpose-designed care community within the home. This specialist environment supports individuals living with dementia and memory-related conditions, offering tailored care in a safe, supportive setting.

Hampden's trained staff deliver compassionate care alongside therapeutic activities and cognitive stimulation programmes, helping maintain independence, promote wellbeing, and encourage social connection.

For all residents, Hampden House provides not just care—but comfort, dignity, and a true sense of home.
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Care Provided by Hampden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1800
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £2200 – £2300
  • Self-Funded Nursing Dementia Care: £2200 – £2300
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £2200 – £2300
  • RESPITE Self-Funded Nursing Dementia Care: £2200 – £2300

These prices are only a guideline, please contact Hampden House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Laura Newall (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1965
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Parking

  • Adequate parking on-site

Hampden House Reviews (83)

9.2

Hampden House has a Review Score of 9.2 (9.228) out of 10, based on 13 reviews in the last 2 years.
Over all time Hampden House has 83 reviews.

Overall Experience
  • 53
  • 24
  • 6
  • 0
  • 0
Date Published
  • 83
  • 8
  • 8
  • 13
  • 70
Reviewer Connection to Hampden House
  • 24
  • 24
  • 14
  • 6
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 81-83
Review from J L (Wife of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing care is constant and excellent giving encouragement and helping without forcing. Personal cleanliness maintained to a high standard. I speak with staff constantly and information is freely given regarding my husbands condition.
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Review from Helen V (Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my second stay at Hampden House and on each occasion I have found the staff efficient, helpful and friendly. The surroundings are very pleasant.
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Review from F M (Wife of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was moved from the hospice and I chose Hampden House having visited several homes. The room was pleasant clean and light with handy en-suite. However he was soon bed bound. Initially the care was indifferent some care workers, bank nurses lacking technical and real experience and he never
complained. However after sharing our worries we were rewarded with very good competent nurses and carers. Sadly he died as he had a brain tumour, but he had been cared for by kind caring loving people.
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Current Review Score: 9.2 (9.228)

Overview of Review Score

The Review Score of 9.2 (9.228) out of 10 for Hampden House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.395 for Hampden House is calculated as follows: ( (78 Excellents x 5) + (56 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 152 Ratings = 4.395
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Hampden House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 11 Positive Reviews ÷ 13.2 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Laura

Laura Newall

Job Title: Registered Manager Joined: 2001

Laura Newall is the Registered Manager at Hampden House. With over 23 years at Hampden House, Laura’s career has progressed from carer to senior carer and then Head of Residential Care. Holding NVQ Levels 2 and 3, as well as a Level 5 Management and Leadership qualification, she brings extensive expertise and a deep commitment to resident well-being. Laura aims to enhance residents' quality of life while fostering the professional growth of her team.

Jane

Jane Hooren

Job Title: Deputy Manager Joined: 2020

Jane has spent her whole career in the Health and Social Care Sector. Initially working as a care assistant in the community and in nursing homes, Jane later became a Care Manager and Health and Safety Manager for a private care agency where she taught First Aid, Moving and Handling and Fire Awareness.


After qualifying as a Registered Nurse in 2012, Jane became a Staff Nurse on a medical ward at Harrogate and District NHS Foundation Trust and was subsequently promoted to the role of Rotational Ward Sister. In 2016, Jane joined Hampden House as a Staff Nurse, was subsequently promoted to the role of Unit Manager and then to Clinical Care Manager and is now Deputy Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampden House to verify any information. View our terms and conditions. Hampden House has an Enhanced Service - more info.