What types of Care is Wilton Lodge - Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Wilton Lodge - Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wilton Lodge - Care Home to the centre of Hull?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Wilton Lodge - Care Home, 402 Holderness Road, Hull, East Riding of Yorkshire HU9 3DW

Wilton Lodge - Care Home

402 Holderness Road, Hull HU9 3DW

8.1 2 Reviews

Care Provided

Type of Service

For a maximum of 49 Service Users

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care

Other Care Provided

Day Care

Facilities

Own Furniture if required
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Bar/Café
Phone Point in own room
Television point in own room

Good to Know

Group/Owner

HICA Group

Person in charge

Maria Anson (Manager)

Local Authority / Social Services

Kingston upon Hull City Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (49)

Current Review Score: 8.1 (8.102)

Overview of Review Score

The Review Score of 8.1 (8.102) out of 10 for Wilton Lodge - Care Home is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Wilton Lodge - Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.102 Points relating to the number of positive Reviews for Wilton Lodge - Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 1 Positive Reviews ÷ 9.8 = 0.102
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Wilton Lodge - Care Home Reviews (2)

8.1

Wilton Lodge - Care Home has a Review Score of 8.1 (8.102) out of 10, based on 1 reviews in the last 2 years.
Over all time Wilton Lodge - Care Home has 2 reviews.

Order by:

Total of 2, showing 1-2

Review from Carol T (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report

Overall Experience

What a wonderful, homely, welcoming home.
My dad has just been admitted and my first impressions and instincts were right. It is lovely.
The staff are very professional and all constantly engage with the residents. The place is very clean, with rooms cleaned and clothes and bedding washed daily. Of

course, accidents happen but this is dealt with quickly and discreetly. The home is fresh and bright.
There are lots of activities planned and all arranged in three daily slots, plus evening special events.
Great care is taken of the residents' welfare and well-being throughout the day and this is a great comfort when a loved one is put into their care.

Reply from Joycelyn Tsepko, Home Manager at Wilton Lodge - Care Home

Thank you for your wonderful review! We're thrilled to hear that you had such positive first impressions of our home and that it feels welcoming and homely to you and your dad. Providing a clean and comfortable environment is a top priority for us. Our dedicated staff members are committed to engaging with the residents and ensuring their well-being and it's rewarding to hear that their professionalism and care have made a positive impact. We understand that transitioning a loved one into care can be challenging and we're honoured to provide you with peace of mind knowing that your dad is in good hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Joe & Pam (Son of Resident) published on 28 November 2016 Submitted via Website • Report

What a wonderful home! Lovely surroundings, caring staff, friendly atmosphere. We are so grateful for all that you did for our late father and we are so lucky that he lived with you at Wilton Lodge when he needed you most. You always welcomed us with a smile and we could see he was so well cared

for. Thank you!