Queensgate Care Home

The Boulevard, Hull HU3 2TA
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8.1 4 Reviews
  • Queensgate Care Home, Hull
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

These prices are only a guideline, please contact Queensgate Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Global Care Hull Ltd

Person in charge

  • Kayleigh Coult (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)

Parking

  • Parking available on site

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Queensgate Care Home Reviews (4)

8.1

Queensgate Care Home has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years. Over all time Queensgate Care Home has 4 reviews.

Overall Experience

  • 2
  • 2
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from D F (Wife of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough for the care they give my husband. They go above and beyond and are so friendly. The relief I now have knowing my husband is safe and well cared for is unbelievable. The meals are always good and freshly cooked. Spotlessly clean. The manager and the staff are the best.
Massive thank you to you all.

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Treated with Dignity

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Review from Julie P (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

New to the home, but what I've experienced up to now is good. I think they could do with a bit more entertainment for the residents. Staff are lovely and the manager is so lovely, listens to everything you have to say and sorts it for you.

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Review from J A (Daughter of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They treat Mum with kindness and compassion. If there is a problem, they are always quick to sort it. I have open and honest dialogue with the management team and staff. The home is going through a full refurbishment, which when complete will make it brighter and more modern. The only downside is there
is no private garden for the residents.

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Review from P W (Daughter of Resident) published on 23 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under new management moving forward positively, new manager is lovely and makes time to speak to families and is compassionate towards residents. Staff are now consistent and longer serving now and kind, listening to residents' wishes. The home is modern, bright, happy. A vacancy for activities coordinator
is waiting to be filled. This is a big part of their daily life allowing residents to go on shopping outings and other venues. Overall, a lovely home.

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Current Review Score: 8.1 (8.125)

Overview of Review Score

The Review Score of 8.1 (8.125) out of 10 for Queensgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Queensgate Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.125 Points relating to the number of positive Reviews for Queensgate Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jul 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Queensgate Care Home

What types of Care is Queensgate Care Home registered for?

Older Person Care, Dementia, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Queensgate Care Home have?

There are 24 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Queensgate Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Queensgate Care Home to the centre of Hull?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queensgate Care Home to verify any information. View our terms and conditions. Queensgate Care Home has an Basic Service - more info.