Ravendale Hall

East Ravendale, Grimsby DN37 0RX
Review Us
9.9 27 Reviews
  • Ravendale Hall, Grimsby
Ravendale Hall is located in Grimsby, North East Lincolnshire.

The care is delivered in a safe and stimulating environment with a welcoming and relaxed atmosphere that feels like home from home.

Staff are skilled and trained to support residents in all areas of their day to day care, helping them to maintain as much independence as possible.

A range of activities takes place within the home for those that want to participate.

Home-cooked food is served in the lovely dining room, giving residents a balanced and healthy diet to support brain and body function.

Show Ravendale Hall on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1047
  • Self-Funded Residential Dementia Care: from £1047
  • RESPITE Self-Funded Residential Care: from £1047
  • RESPITE Self-Funded Residential Dementia Care: from £1047

Fee price subject to assessment and room availability

These prices are only a guideline, please contact Ravendale Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stephanie Pool (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Local Authority, NHS
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (3)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome at any time to visit their loved ones.

Parking

  • Large carpark located at the front of the building

Ravendale Hall Reviews (27)

Total of 27, showing 21-27
9.9

Ravendale Hall has a Review Score of 9.9 (9.854) out of 10, based on 11 reviews in the last 2 years. Over all time Ravendale Hall has 27 reviews.

Overall Experience

  • 23
  • 4
  • 0
  • 0
  • 0

Date Published

27
2
2
11
16

Review from L R (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having come from a different care home in Leicestershire I cannot stress how happy I am with Ravendale Hall. My mums care is wonderful, I am always welcomed when I visit. I would recommend Ravendale Hall to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Viv (Sister of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently, my brother had to urgently move from his previous care home. I decided on Ravendale Hall as his new home and I have not been disappointed in my choice. I was concerned that the move would unsettle him and have an adverse effect on his health. I need not have worried. The staff and managers
went out of their way to ensure they quickly got to know him, so they could respond to his needs. All staff and managers are friendly and caring and give me a warm welcome when I visit. They go the extra mile to ensure my brother is happy and settled, and regularly update me about his progress. Ravendale Hall is not just a business, but a home from home as well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annette L (Respite Resident) published on 5 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

For my first respite stay in a care home I chose Ravendale Hall; I wasn't disappointed in my choice. The large country home standing in its extensive grounds was what appealed to me. I was warmly welcomed by friendly and happy, supportive carers. Daily entertainment was always on offer if you wanted
to take part as many of the residents did. The food was extremely good and catered for a well-balanced diet. You were offered the choice of two lunchtime meals. My room was bright and spacious.
Overall I thoroughly enjoyed my stay at Ravendale Hall due to happy and helpful staff along with the cleanliness. Thank you for a very enjoyable stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judy N (Private Carer of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Ravendale staff to be pleasant, helpful and polite. I have only ever witnessed the highest standard of care and respect towards clients and visitors alike.

Reply from Juliet Peall, Regional Manager at Ravendale Hall

Thank you for your review. I know the Manager and the Team work exceptionally hard to provide outstanding service at Ravendale Hall. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susie W (Resident) assisted by family/friend published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy and pleasantly surprised that I am treated with such dignity.
My diabetes is very well monitored and stabilised by the staff, leaving me content and happy.

Reply from Juliet Peall, Regional Manager at Ravendale Hall

Thank you for your lovely review and glad to hear you are happy with your care and support at Ravendale Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Mother of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They love my son to bits and he loves them.
I know he likes going because he pushes me away to go home.

Reply from Juliet Peall, Regional Manager at Ravendale Hall

Thank you so much for the lovely review and it is wonderful to hear your son really enjoys going to Ravendale Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ella W (Mother of Resident) published on 24 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twin daughters of 35 went for their first taste of respite care in January 2019.
This was a very anxious time for them both (and for me) but they were both looking forward to it.
At our meeting with the manager to go through everything relating to their care, it was quite obvious that she knew
her job well. A lot of questions were asked and this made us feel more relaxed about the overnight stay.
As the staff were very aware that they both were going to be anxious to be away from home they made the visit for them both very smooth, although they did have moments when they were upset, this was to be expected and dealt with very well.
Nothing was too much trouble for them in respect of my daughters.
The next respite stays in April and both are looking forward to it.
I think they have a very professional and respectful team and we are lucky to have found them.
I have rated all areas excellent as my daughters are still talking about their visit, and that proves to me that they felt safe and happy.

Reply from Juliet Peall, Regional Manager at Ravendale Hall

Thank you for the thoughtful review, I know Ann and the team will be very happy to know that your daughters had a lovely time and are looking forward to their next stay with us. Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Ravendale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Ravendale Hall is calculated as follows: ( (111 Excellents x 5) + (19 Goods x 4) ) ÷ 130 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ravendale Hall is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (1)

Meet the Team (1)

Stephanie

Stephanie Pool

Job Title: Home Manager

Stephanie is our brilliant home manager at Ravendale. She is very experienced and passionate about delivering first-class care to all our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ravendale Hall to verify any information. View our terms and conditions. Ravendale Hall has an Enhanced Service - more info.