The Manor House

Whitton Road, Alkborough, Scunthorpe DN15 9JG
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9.6 16 Reviews
  • The Manor House, Scunthorpe
The Manor House is a seventeen-bed residential unit providing community social care packages to adult clients with learning disabilities. In the grounds of the home are four semi-independent living bungalows providing accommodation for six clients. Overall The Manor House provides for eighteen clients.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 18 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debra Mogg (Manager)

Local Authority / Social Services

Admission Criteria

  • Residential Clients Only
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (0)

The Manor House Reviews (16)

9.6

The Manor House has a Review Score of 9.6 (9.641) out of 10, based on 9 reviews in the last 2 years.
Over all time The Manor House has 16 reviews.

Overall Experience
  • 11
  • 4
  • 1
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Date Published
  • 16
  • 7
  • 8
  • 9
  • 7
Reviewer Connection to The Manor House
  • 9
  • 2
  • 2
  • 2
  • 1
Total of 16, showing 1-16
Review from Sandra A (Mother of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
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Review from Peter F (Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lincoln City - They take me. Fishing. Cornflake Tart - They help me make. I love gardening veg.
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Review from S H (Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My flat is nice. They take me to the bookies.
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Review from M D (Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living at The Manor.
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Review from J S (Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get good help.
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Review from Michelle S (Mother of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son is a resident of The Manor House care home.
The staff are helpful and caring, my son is the most settled he has been in the last 10 years.
This is because of the care and help he receives from The Manor House.
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Review from Karen L (Sister of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother loves living at The Manor.
His care needs are met and staff have been responsive to his changing health needs.
The food is good, and a variety is offered. My brother is involved in decision-making with regards his room decor. I have found the manager and carers caring and they involve me
in my brothers care.
Staff take the residents out on trips regularly for socialisation and treats
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Review from Tyler A (Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like living at The Manor House.
All staff are helpful.
I enjoy the meals.
I have made friends.
I feel confident.
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Review from Alan C (Brother of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home takes very good care of my sister's needs, some of the staff are more like friends than carers, they keep me informed about all aspects of her care and they listen to any input I may have, importantly she is very happy there.
Reply from diane Smith, Director at The Manor House

Thank you very much for your review and kind words.

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Review from Stacey D (Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very, very good. I think the staff and support are amazing.
I have my own cottage and my own cat, and he is happy too. The staff help to look after my cat sox and helped to put a cat flap in.
I’ve decorated my cottage in the colours that I wanted.
The staff listen to people and support me well.
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Review from Claire H (Sister of Resident) published on 2 December 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
I previously reviewed this home as excellent. My brother has lived at The Manor House for over 5 years. While I was happy with the service, management has changed and the service is no longer what it was. The majority of the staff are good and caring and I still see that when I visit. Management, however,
is now poor. Complaints are not taken seriously, and essentially the new manager either ignores you or tries to sweep any concern under the carpet. Also note if you do complain, management will then ignore any future requests you make.
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Review from Catherine C (Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is nice.
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Review from M M (Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love the staff.
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Review from Jane B (Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here.
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Review from Ian M (Brother of Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic setup, staff go way beyond any expectations.
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Review from Ann M (Aunt of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that our nephew receives at Manor House is excellent.
The staff are attentive, kind, well experienced and always willing to help.
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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for The Manor House is calculated as follows: ( (80 Excellents x 5) + (28 Goods x 4) ) ÷ 108 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for The Manor House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Manor House

What types of Care is The Manor House registered for?

Learning Disability / Autism, Mental Health Condition, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Manor House have?

There are 18 Single Rooms.

What are the Facilities & Services at The Manor House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Manor House to the centre of Scunthorpe?

6.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor House to verify any information. View our terms and conditions. The Manor House has an Enhanced Service - more info.