Whitton Road, Alkborough, Scunthorpe DN15 9JG
The Manor House is a seventeen-bed residential unit providing community social care packages to adult clients with learning disabilities. In the grounds of the home are four semi-independent living bungalows providing accommodation for six clients. Overall The Manor House provides for eighteen clients.
Group: Prime Life Ltd
Person in charge: Shirley Dawson (Manager)
Local Authority / Social Services: North Lincolnshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users
Registered Care Categories*: Detention Under Mental Health Act • Learning Disability • Mental Health Condition • Substance Misuse • Younger Adults
Admission Information: Ages 18+.
Single Rooms: 18
Rooms with ensuite WC: 7
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Manor House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Manor House has a Review Score of 6 (5.972)
The Review Score of 6 (maximum of 10) for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Manor House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for The Manor House is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.639 Points relating to the number of positive Reviews for The Manor House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.6 Target = 0.278 , then divided by 2 = 0.139
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Claire H (Sister of Resident) on Tuesday 20 December 2016. Relates to December 2016.
In the two years my brother has lived at the Manor House he has progressed both physically and socially. Staff are pleasant and caring. Staff promote independence whilst maintaining safety. My brother is happy, healthy and safe. The surroundings ar clean and well maintained. I am very happy with the service.
How likely would you be to recommend The Manor House? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at The Manor House