Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 19 Service Users
The Mount Care Centre provides accommodation for clients whose needs are associated with a learning disability and behaviours that are complex and challenging. Accommodation is provided in either the main house or in bungalow-style accommodation on the grounds.
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Care Provided by The Mount
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Mount to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Prime Life Ltd
- Private Owned
Person in charge
- Carrie Hillman (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (15)
- Couples/Companion Rooms (2)
The Mount Reviews (21)
9.8
The Mount has a Review Score of 9.8 (9.752) out of 10, based on 11 reviews in the last 2 years.
Over all time The Mount has 21 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Mount
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Review from K D (Father of Resident) published on 18 September 2026 Submitted via Postal Review Card•
Overall Experience
In all the homes that Chris has been in, this is by far the best. Right from the management to the staff working with him, they do help, encourage and manage him in the best way they can. We as parents can rest assured that he is looked after, when we aren't around. Well done - The Mount and Carrie...
In all the homes that Chris has been in, this is by far the best. Right from the management to the staff working with him, they do help, encourage and manage him in the best way they can. We as parents can rest assured that he is looked after, when we aren't around. Well done - The Mount and Carrie and her team. And thank you.
↩Reply from diane Smith, Director at The Mount
Thank you so much for your kind words, it will mean a lot to the team at The Mount.
Review from A W (Brother of Resident) published on 10 July 2026 Submitted via Postal Review Card•
Overall Experience
My namy is Andy. The staff and home are 1st class. Always polite and caring to all. They always keep us updated at any changed or Jeans condition. We as a family are so pleased that Jean is staying here and cannot praise the staff enough Thank you.
My namy is Andy. The staff and home are 1st class. Always polite and caring to all. They always keep us updated at any changed or Jeans condition. We as a family are so pleased that Jean is staying here and cannot praise the staff enough Thank you.
↩Reply from diane Smith, Director at The Mount
Thank you for your kind words and for taking the time to complete this review.
Review from S S (Resident / Service User) published on 9 June 2026 Submitted via Postal Review Card•
Overall Experience
The staff at The Mount are very friendly they help me go out in the community and walk around all the shops I like all the food that we have and all the puddings I have a nice bedroom with my own furniture.
The staff at The Mount are very friendly they help me go out in the community and walk around all the shops I like all the food that we have and all the puddings I have a nice bedroom with my own furniture.
↩Reply from diane Smith, Director at The Mount
Thank you for your kind words and for taking the time to complete this review.
Review from K D (Resident / Service User) published on 8 June 2026 Submitted via Postal Review Card•
Overall Experience
I love living at The Mount. I like the staff they help me so much. The activities are fantastic.
I love living at The Mount. I like the staff they help me so much. The activities are fantastic.
Review from C K (Resident / Service User) published on 12 May 2026 Submitted via Postal Review Card•
Overall Experience
I have been living at The Mount for nearly two years now. The staff are easy to talk too, hardworkers, kind, very helpful and nice people. The residents are nice, very nice, I enjoy living here. The grounds is lovely and gardens. I have settled in well, get on well with everyone and am happy here....
I have been living at The Mount for nearly two years now. The staff are easy to talk too, hardworkers, kind, very helpful and nice people. The residents are nice, very nice, I enjoy living here. The grounds is lovely and gardens. I have settled in well, get on well with everyone and am happy here. I help out a.s.a.p! I have friends. I am able to go out when I want. Staff are extremely good with everyone. Overall the company is great in everyway I think. I like living her and can't fault The Mount.
↩Reply from diane Smith, Director at The Mount
Thank you for taking the time to complete this review and for your kind words.
Review from A J (Resident / Service User) published on 12 May 2026 Submitted via Postal Review Card•
Overall Experience
I love The Mount. The staff help me a lot.
I love The Mount. The staff help me a lot.
↩Reply from diane Smith, Director at The Mount
Thank you for your kind words, and for taking the time to complete this review.
Review from L M (Resident / Service User) published on 11 May 2026 Submitted via Postal Review Card•
Overall Experience
I really like the Mount. I love all of the activities.
I really like the Mount. I love all of the activities.
Review from P R (Resident / Service User) published on 11 May 2026 Submitted via Postal Review Card•
Overall Experience
I have lived at The Mount for over 30 years I am very happy here. The staff support me well and really enjoy the food. I also really enjoy the big bust trips and the activities.
I have lived at The Mount for over 30 years I am very happy here. The staff support me well and really enjoy the food. I also really enjoy the big bust trips and the activities.
Review from S S (Resident / Service User) published on 11 May 2026 Submitted via Postal Review Card•
Overall Experience
I love living in The Mount I have the activities.
I love living in The Mount I have the activities.
Review from William S (Father of Resident) published on 21 April 2025 Submitted via Website•
Overall Experience
Excellent all round
Staff and management do everything to accommodate both service users and friends and family. There is always someone on hand to answer all your questions, and have always got the time to assist the service users .
Staff and management do everything to accommodate both service users and friends and family. There is always someone on hand to answer all your questions, and have always got the time to assist the service users .
My son is there in rest bit and has come on leaps and bounds...
Excellent all round
Staff and management do everything to accommodate both service users and friends and family. There is always someone on hand to answer all your questions, and have always got the time to assist the service users .
Staff and management do everything to accommodate both service users and friends and family. There is always someone on hand to answer all your questions, and have always got the time to assist the service users .
My son is there in rest bit and has come on leaps and bounds and is very settled and calm. I would not hesitate in recommend The Mount to everyone.
Review from Glenda D (Mother of Resident) published on 13 February 2025 Submitted via Website•
Overall Experience
Our son moved into The Mount in July of 2024 after living in a previous care home for 12 years. What a difference and wonderfully so, supportive, kind and good honest care to all of their residents, this we have witnessed. The staff are happy in their work often singing and interacting in a normal...
Our son moved into The Mount in July of 2024 after living in a previous care home for 12 years. What a difference and wonderfully so, supportive, kind and good honest care to all of their residents, this we have witnessed. The staff are happy in their work often singing and interacting in a normal family style, in fact our son states without hesitation - "They're fantastic, and they're my family, yes I love it here, it's brilliant". We are both very observant and keen to see fair and kind handling, including retaining privacy and dignity for all, we've been pleasantly surprised and feel so relieved, to find a genuinely well-managed care home. They really do care.
↩Reply from Diane Smith, Director at The Mount
Thank you for your kind words and for taking the time to complete this review, we will share your feedback with the staff team.
Review from Kate M (Aunt of Resident) published on 8 December 2023 Submitted via Website•
Overall Experience
There is a positive and welcoming environment at the care home. Communal areas are clean, and I see staff engaging with residents in a positive manner each time I visit. Communication is good between the care home and the family. Our family member is happy living here and very much feels part of an...
There is a positive and welcoming environment at the care home. Communal areas are clean, and I see staff engaging with residents in a positive manner each time I visit. Communication is good between the care home and the family. Our family member is happy living here and very much feels part of an extended family. Staff have worked hard to understand our family member as an individual to allow them to support appropriately.
↩Reply from Kate Tipper, Sales co ordinator at The Mount
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
Review from Rachel T (Grandmother of Resident) published on 27 March 2023 Submitted via Postal Review Card•
Overall Experience
Staff are very welcoming - keeping us informed of any issues - home is always clean and tidy when we visit. Not scored value for money as unsure of any costings. Activities - scored only satisfactory purely because our granddaughter probably could do more but understand that she is more high...
Staff are very welcoming - keeping us informed of any issues - home is always clean and tidy when we visit. Not scored value for money as unsure of any costings. Activities - scored only satisfactory purely because our granddaughter probably could do more but understand that she is more high functioning and more capable than some of the other residents. This provides a safe place for our granddaughter but would like to see them offering her more life skills if that is possible.
Review from P R (Mother of Resident) published on 23 March 2023 Submitted via Postal Review Card•
Overall Experience
Some things need to improve. Windows need cleaning and a lot of moss on the bungalow roof and the gardens.
Some things need to improve. Windows need cleaning and a lot of moss on the bungalow roof and the gardens.
Review from M P (Mother of Resident) published on 11 November 2022 Submitted via Postal Review Card•
Overall Experience
My son has been a resident at The Mount for thirty years. He has always been happy there. The staff are always available to discuss any problems and are cheerful and helpful.
My son has been a resident at The Mount for thirty years. He has always been happy there. The staff are always available to discuss any problems and are cheerful and helpful.
Review from P B (Mother of Resident) published on 3 December 2019 Submitted via Postal Review Card•
Overall Experience
We (parents) are very happy with the care our daughter receives. She is treated with dignity and respect, and we, as parents, have a very good relationship with the staff. We are always included in meetings and the decision-making process. We feel strongly that our views and our daughters are...
We (parents) are very happy with the care our daughter receives. She is treated with dignity and respect, and we, as parents, have a very good relationship with the staff. We are always included in meetings and the decision-making process. We feel strongly that our views and our daughters are listened to and taken into account. The home is always welcoming, and there is a "happy buzz and atmosphere".
Review from B P (Brother of Resident) published on 5 November 2019 Submitted via Postal Review Card•
Overall Experience
We are happy with The Mount, my sister is content there, it is her home. The manager is a caring man and she is well looked after.
We are happy with The Mount, my sister is content there, it is her home. The manager is a caring man and she is well looked after.
Review from Betty D (Sister-in-law of Resident) published on 20 September 2018 Submitted via Postal Review Card•
Overall Experience
My sister-in-law seems to be well cared for and staff are helpful and patient with her to fulfil her needs.
They are very good at keeping me informed of any changes that occur as regards to her health and well being.
They are very good at keeping me informed of any changes that occur as regards to her health and well being.
They are kind and considerate when they have an outing from the home to...
My sister-in-law seems to be well cared for and staff are helpful and patient with her to fulfil her needs.
They are very good at keeping me informed of any changes that occur as regards to her health and well being.
They are very good at keeping me informed of any changes that occur as regards to her health and well being.
They are kind and considerate when they have an outing from the home to Scarborough. They will bring my sister-in-law to anywhere plus a carer so we can have lunch together and time for a chat which I appreciate.
Review from David B (Mother of Resident) published on 13 September 2018 Submitted via Postal Review Card•
Overall Experience
I am the service users mum and am not there to overview the service. My son has a very limited vocabulary and we're not able to communicate too well but my son looks forward to his respite days. The staff are very welcoming on arrival and my son enjoys his activities. He has lots of trips and has...
I am the service users mum and am not there to overview the service. My son has a very limited vocabulary and we're not able to communicate too well but my son looks forward to his respite days. The staff are very welcoming on arrival and my son enjoys his activities. He has lots of trips and has good food. My son is very happy to go and looks forward to his next visit.
Review from Joy F (Mother of Resident) published on 13 September 2018 Submitted via Postal Review Card•
Overall Experience
My daughter was only there for a short time as it was her father's funeral. I was very pleased with the care she received whilst at The Mount.
My daughter was only there for a short time as it was her father's funeral. I was very pleased with the care she received whilst at The Mount.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Mount.
Upcoming Events
There are no upcoming events for The Mount.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Prime Life Ltd
Accreditations
There are no accreditations posted yet for The Mount.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Mount
What types of Care is The Mount registered for?
Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Mount have?
There are 15 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at The Mount?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Mount to the centre of Barrow-upon-Humber?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mount to verify any information. View our terms and conditions. The Mount has an Enhanced Service -what an Enhanced Service includes.