Alba Rose

Keldhead Hall, Middleton Road, Pickering YO18 8NR
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9.8 37 Reviews
  • Alba Rose, Pickering
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are based on assessment of care needs. Please contact us for further information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tanya Wormald (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)

Parking

  • Car park available on site.

Are you the Owner/Manager of Alba Rose? View your Advertising Options

Alba Rose Reviews (37)

Total of 37, showing 1-20
9.8

Alba Rose has a Review Score of 9.8 (9.784) out of 10, based on 15 reviews in the last 2 years. Over all time Alba Rose has 37 reviews.

Overall Experience

  • 34
  • 3
  • 0
  • 0
  • 0

Date Published

37
5
6
15
22

Review from M B (Resident) published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything I want just have to ask & they get it for me. Always somebody there if I want them. Help me in every way. Room always tidy and clean. Always a choice at meal times.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi, Thank you very much for your kind review. Many Thanks,

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Review from Colin T (Power of Attorney of Resident) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First Class.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Colin, Thank you very much for your review. Many Thanks.

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Review from J M (Resident) assisted by family/friend published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it became clear after my dementia diagnosis that I would need full time care we visited a number of care homes, the result for me was a clear decision that Alba Rose was the place for me. Two years down the line I am still pleased I chose Alba Rose.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Thank you very much for your Lovely review. It is very much appreciated. Kind Regards,

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Review from Angela S (Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What strikes me most about Alba Rose is the staff. Without exception I have found it to be helpful, patient and long-suffering however exacting my requests. My room is larger then I had expected and with the sloping roof attractive. The view incorporating trees, rockery and three sheep adds to my relaxation.
Although activities ratings is lower I do appreciate that with such disparity between patients, both physically and cognitively, this must involve a constant problem.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Angela, Thank you very for much for your feedback. This is very much appreciated. Kind Regards,

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Review from A R (Friend of Resident) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend weekly and have done for the past 2 years. I help her with financial documents etc. I have always recommended Alba Rose to anyone as it is such a wonderful place and facilities.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Thank you so much for your kind words and feedback. It is very much appreciated. Kind Regards.

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Review from Anne S (Wife of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been taking my husband to Alba Rose for the last six weeks on Mondays and Wednesdays. The staff are brilliant, helpful, caring and remember your name! The activities run by a particular staff member in the morning and afternoon are really good. Clients are not left on their own with nothing to
do but sleep!

Reply from Mike Higginson, Managing Director at Alba Rose

Dear Anne, Thank you so much for your really helpful review. I am sure the staff and management team at Alba Rose will really appreciate your positive feedback about the care we give at Alba Rose.

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Review from M V (Respite Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having had a fall, I realised I couldn't manage on my own, so went into Alba Rose for a couple of weeks.
The care of the staff was 5 star, nothing was any bother to them. I had a lovely room, was very impressed with the care that was given to everybody.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi,
Thank you very much for your kind review. It was a pleasure to have you at Alba Rose.
Kind Regards,
Tanya

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Review from Sally P (Cousin of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative is extremely well looked after. When she was unwell recently, the doctor was called promptly.
The staff seem friendly and kind.
The food seems very good, and although it is a small home, they appear to have activities most days.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi, thank you very much for your review.
Kind Regards.

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Review from Angela K (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Alba Rose and every single member of the team highly enough! My 93-year-old mother was reluctant to leave her own home, where she was struggling to manage, so we eased her into Alba Rose gradually with daycare and then onto being a full-time resident. Every single member of the team
helped make this a fairly easy transition, and now Mum would not like to be anywhere else. She looks forward now to each new day and never feels lonely or isolated anymore, and, more importantly, for her and her family, she is and feels very safe. Who would have thought that at the age of 93, you can have a new lease on life... Alba Rose has made that possible!

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Angela, thank you very much for such a lovely review.
Kind Regards.

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Review from Stuart D (Son of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased and impressed with the care and thoughtfulness shown towards my mother (Who passed away in Alba Rose in October 2022) and my father (still a resident and 95 years old) since they called Alba Rose home in December 2020. The management and all of the carers have shown wonderful
patience, love and understanding to both of my parents. They have also shown tremendous respect and thoughtfulness and been helpful, without complaint, to both myself, my sister, and other relatives and friends who have visited Alba Rose. Communication is brilliant, and the attention to detail is faultless. My parents really could not have been in a better place.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Stuart, thank you very much for your lovely comments.
Kind regards.

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Review from Sue S (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who lives with Alzheimer’s, moved into Alba Rose at fairly short notice, in January, and from the initial contact to today I have had nothing but admiration for the staff and management of the home. They are kind, caring, efficient, and helpful. The house and mum’s room are always spotless,
tidy and fresh-smelling. The food and snacks are freshly prepared by a wonderful kitchen team and served with courtesy and an awareness of personal preferences. Activities are offered every day and include trips out in the home’s own minibus to (amongst others) coffee shops, gardens, the moors, and more recently a weekly singing therapy session. Relatives are invited to meet up with their loved ones on these trips, which makes them into more of a treat for the residents, and a nice relaxed way of spending time with family.
I feel so blessed to have my precious mum close by and to know that she is content, safe and being well cared for and that I can see her whenever I choose.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Sue,
Thank you very much for such a lovely review. I appreciate your kind words and will pass this on to all the staff.
Kind Regards,

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Review from Rachel C (Granddaughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident in Alba Rose since January 2022 and it was unsafe for her to live on her own after living a very independent life.
It was a huge change for her (and me) but the management and staff were extremely welcoming, helpful and understanding.
She receives fantastic care from
all departments including, housekeeping, brilliant home-cooked meals, medicinal care, daily activities, and organised trips and events all overseen by a great management team.
Grandma is not the easiest sometimes but the staff do their upmost to keep her upbeat and bring the best out in her.
At 91 I hope she has many more years to come at Alba Rose.
Thank you to all the staff.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Thank you for such a lovely review. It's lovely to receive such positive feedback.
Kind Regards.

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Review from K N (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Alba Rose for several months now and I honestly cannot think of a single area for improvement. There is a great team of staff who are professional, cheerful, and caring. Staff turnover seems to be extremely low so they get to know the residents (and relatives) very well. My mother's
quality of life has improved enormously since she started living at Alba Rose and staff are proactive in identifying opportunities to improve it still further.
The food is brilliant and there is a broad programme of activities to appeal to all tastes and abilities. The grounds are lovely (but secure) and residents are encouraged to take advantage of them. Any medical issues are acted upon promptly. The management team is very hands-on and approachable; they know the residents as well as any of the other staff. Alba Rose is a small care home where all the staff, no matter what their role, interact with residents and relatives - nobody walks past without at least saying hello.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi,
Thank you very much for your lovely comments. It's lovely to hear so many positive experiences you have had so far.

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Review from Linda S (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother is receiving from Alba Rose. The pleasant atmosphere in this home is very uplifting, the staff seem very caring and happy in their work. The residents have lots of activities to look forward to throughout the day as well as many outings. My mother has settled
in very well and it is a joy to see her so happy. Well done to all the staff and thank you for the care you give to my mother.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Linda,
Thank you very much for your lovely comments. Very much appreciated.

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Review from Patricia T (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now lived in Alba Rose for 4 years and during this time her care has been excellent. The staff are caring and aware of Mum's individual needs and wishes. She was very ill recently and their treatment of both Mum and I during this time was very kind and professional.
Thanks also for the trips
out arranged for the residents where their families are welcome to join them. We even had an afternoon in a local pub playing dominoes last week! It is lovely to see the residents enjoying a slice of normal life and it is also a boost for their families to join in.

Reply from Tanya Wormald, Registered Manager at Alba Rose

Hi Pat,
Thank you for your lovely comments. It is a pleasure to care for your mum. I am thrilled to hear you enjoyed the trip to the local pub and look forward to future outings as well.
Kindest regards.

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Review from H F (Son-in-law of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was only with Alba Rose for a week, so I only had three or four visits myself. But it seems like an excellent care home.

Reply from Mike Higginson, Operations Manager at Alba Rose

Thank you so much for your lovely review, we really enjoy providing both long and short-stay care for the people of North Yorkshire and I know the staff at Alba Rose always go above and beyond to welcome our new residents and their loved ones. I am so pleased this was your experience also. Please do not hesitate should we be able to be of any assistance to you or your family in the future.

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Review from Rebecca M (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone showed such kindness, care and patience with Dad when he reluctantly arrived for a week's respite care.
Always seemed a happy and homely atmosphere when we visited, especially over the Coronation weekend. Dad says everyone was kind and pleasant.
Thank you for being so flexible and helpful
when were trying to sort care out in a hurry.

Reply from Mike Higginson, Operations Manager at Alba Rose

Dear Rebecca, thank you for your lovely review I am so pleased the team at Alba Rose Care Home were able to assist in your father’s respite care. We are always here for you, should you need us in the future.

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Review from Janice W (Wife of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reluctant resident transformed into a happy resident due to caring staff!

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Review from A M (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been and are exemplary in the care of my parents. My father recently passed away and the care for the family and particularly my mother was sympathetic. kind and caring.

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Review from Wendy P (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish for better care for my mother. The staff are marvellous, so caring with all residents. They keep me informed on how Mum is doing and nothing is too much bother, whatever I ask. The home is very clean and well looked after and all meals I've seen are excellent. I have no worries about
recommending Alba Rose to anyone. Well done!

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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Alba Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Alba Rose is calculated as follows: ( (139 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alba Rose is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Alba Rose

What types of Care is Alba Rose registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alba Rose have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Alba Rose?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alba Rose to the centre of Pickering?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alba Rose to verify any information. View our terms and conditions. Alba Rose has an Basic Service - more info.