York Road, Barlby, Selby YO8 5JP
Group: Holistic Care Provision Ltd
Person in charge: B Emmett (Manager)
Local Authority / Social Services: North Yorkshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 19
Shared Rooms: 2
Rooms with ensuite WC: 6
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Abbey Lea: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Abbey Lea has a Review Score of 8 (7.967)
The Review Score of 8 (maximum of 10) for Abbey Lea is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbey Lea in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Abbey Lea is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.217 Points relating to the number of positive Reviews for Abbey Lea is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Gillian F (Daughter of Resident) on Sunday 21 May 2017. Relates to May 2017.
I would like to recommend Abbey Lea Care Home to anyone looking for a good home for their relatives or loved ones. The manager and her staff offer a fantastic level of care to all the residents. The home itself has a friendly welcoming environment, almost a home from home. The bedrooms and public areas are bright and kept very clean. The meals are tasty. There are plenty of activities arranged from carol services at Christmas to summer garden fetes, and sing-alongs.
My mum was at this home for just over 4 years and I was always met with a warm welcome when I visited, and regularly kept up to date by email/phone call when I couldn't. I live in Spain, so it was important for me to know my mum was in good hands.
How likely would you be to recommend Abbey Lea? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent