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Hillcrest

Byng Road, Catterick Garrison, North Yorkshire DL9 4DW
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Hillcrest, Catterick Garrison
Hillcrest, Catterick Garrison
Hillcrest, Catterick Garrison

Hillcrest is a caring, warm, well-equipped and person-centred residential home for those living with dementia in and around Catterick / Richmond North Yorkshire and Darlington. This warm and homely environment is run by an experienced team of care staff.

Respite and day care are also offered for relatives that are looking for a break from looking after loved ones.

There are a variety of activities for residents to participate in.

Residents benefit from... 

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Care Provided by Hillcrest

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,575£1,000 - £1,575
Residential Dementia Care£1,000 - £1,575£1,000 - £1,575

Contact Hillcrest to confirm what's included and get a personalised quote:

The fees are assessed on the room provided and the Care needs of the individual the rooms with en-suite Bath/Shower are a premium.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Emerson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (9)

Visiting

  • Visitors are welcomed, the home do have protected meal service to ensure Residents are not distracted from eating. Otherwise they can accommodate most visit requests. They follow the prevailing government guidance on visiting during outbreaks, etc.

Parking

  • Parking at the side of the building in the designated spots please leave access for Emergency Vehicles.

Hillcrest Reviews (29)

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Over all time Hillcrest has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from Douglas W (Husband of Resident) published on 28 October 2020 Submitted via Website•
Overall Experience
Review from Sue G (Daughter of Resident) published on 17 September 2020 Submitted via Website•
Overall Experience
Review from S W (Daughter of Resident) published on 23 July 2020 Submitted via Postal Card•
Overall Experience
Review from Lyndsey D (Daughter of Resident) published on 17 July 2020 Submitted via Website•
Overall Experience
Review from S G (Wife of Resident) published on 11 March 2020 Submitted via Postal Card•
Overall Experience
Review from L N (Daughter of Resident) published on 31 January 2020 Submitted via Postal Card•
Overall Experience
Review from G R (Daughter of Resident) published on 31 January 2020 Submitted via Postal Card•
Overall Experience
Review from J G (Power of Attorney of Resident) published on 10 January 2020 Submitted via Postal Card•
Overall Experience
Review from S H (Daughter of Resident) published on 5 December 2019 Submitted via Postal Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 21 September 2026

Residential or Residential Dementia Hillcrest is a Residential Care Home not a Nursing Home

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Jamie MacArthur
Jamie MacArthurJob Title Director

We have a simple ethos of care, and that is, we expect all in our employ to look after and care for others as we ourselves would expect to be cared for and we will not accept anything less.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillcrest to verify any information. View our terms and conditions. Hillcrest has an Enhanced Service -what an Enhanced Service includes.