Riverside Court

I also really like the relatives gateway. It is good to get a feel for how your relative is getting on, on a day to day basis.

Once again I can only praise the staff at Riverside Court for their continuing care of my parent. Over the last few years I have got to know many of the staff who have been at Riverside Court since dad moved in. They have always been extremely kind and considerate towards dad as Alzheimer's has taken its hold. I can only thank them for their amazing support.

I am so thankful that mum managed to get a place at Riverside. She loves the views and all the activity she can see outside.

The care home has been great for my mother in law. There are always plenty of activities that she is involved in. She has a lovely room overlooking the river and the care home is always nice and warm. The staff are friendly and welcoming.

All of the staff are welcoming and cheery, never tiring of looking after the residents with love and care.

Staff are always friendly and accommodating when I visit and keep me in the loop regarding my mum who has been a resident there for a couple of years. The home is very clean and tidy with good security systems in place.

I cannot praise the staff highly enough for their dedication to his care and wellbeing.

Whenever I telephone, the staff and manager are extremely helpful, they are able to take my parent out around the town in a wheel chair to local shops which is great, and are very patient. The home is always immaculate clean and tidy and many members of staff have worked there for between 10 and 20 years which proves it is a happy place to work. From what I am told the tea time menu is either soup and roll or a sandwich which does not seem very substantial .

Mum continues to have wonderful care and support at Riverside Court. By living here we are both able to have a better quality of life. Mum is safe, well cared for and loved, which means I can feel more relaxed knowing she is so well cared for. Mum recently celebrated her 90th birthday and it was so heartwarming to see the fuss the staff made of her. I cannot thank Riverside enough for all they do for mum and I, it is very much appreciated.

My mother is into her third year at Riverside Court. She continues to thrive on the friendly and considerate support that she receives. Undoubtedly, the consistent kindness, care and social interaction shown by all the staff are major factors in achieving this outcome.

My Mother has been at Riverside for over 6 years. She is very well looked after, nothing is too much trouble for the staff. They are so friendly, caring and attentive. She is very happy and content.

Riverside Court embodies the 'caring' part of a care home - which is so important for the well-being of the resident and reassurance of their family. My mum came in at very short notice for respite/convalescence from an emergency stay in hospital. We felt welcome immediately and were hugely relieved to find somewhere where she could recover properly. Despite her considerable resilience, she needed both physical and health care and some restoration of her spirits. The warm, kind, friendly ethos of the home, shown by every member of staff, got her back on her feet and back to an independent full life again - in just a few weeks. We're hugely grateful.

Absolutely brilliant care home... run by absolutely brilliant people... cannot thank you enough for looking after my dad... it was so reassuring to know he was cared for 24/7 by lovely, friendly staff... thank you so much for everything.

Very friendly staff and well-managed care home. Mum is well cared for and is as happy as it is possible for her to be now she is so frail and has lost her eyesight. It is good to know she is being well cared for and comfortable when we could not manage to look after her ourselves.

Excellent service from all the caring staff. The staff understand that they have to be patient and understanding when dealing with potentially difficult situations. They are also flexible in providing quality meals for patients who have unusual requests.

My wife has since moved into an excellent care home that truly put their residents first, the difference is amazing, and my wife is finally happy and settled in her new home.

The staff are supportive of her needs and also empathise with myself during this difficult stage of life. I’m pleased that the home is not a huge residential one, as it retains a family type home.

We are generally very pleased with the care given to both our parents in the home. Staff are mostly excellent and considerate and we appreciate they work incredibly hard to make our parent's lives as comfortable as possible in sometimes challenging situations. Staff are very cheerful and patient.

Dad moved to Riverside Court at the start of 2024. His health was failing and sadly it was not to be a long stay. He passed away suddenly in February. He was fiercely independent and had always been resistant to the idea of a care home. But Riverside was a wonderful conclusion to a happy life. In the circumstances, he could not have been happier and the warmth and care he received was notable. We will always be grateful.

Excellent care offered and understanding of the resident's complicated and demanding needs. All staff and management are cheerful and caring despite putting up with difficult and at times, demanding residents.