Riverside Court

The manager made it sound very good, unfortunately, we feel like we have been miss-sold. Most things we were told at our initial meeting were just that, talk.

My mother spent the last year of her life at Riverside Court. It was wonderful, caring, kind, friendly and well-maintained. My mother really enjoyed the good and wholesome food. Prior to going into the home, she had become increasingly anxious due to dementia, the care home seemed to be able to make her feel safe, and the anxiety significantly reduced. The staff were very attentive and kept me very well informed. I would thoroughly recommend this homely care home.

Our father has now been a resident at Riverside Court for 5 years, and they have continually, over that time, provided kind and caring support to Dad. We are kept fully informed of any changes, and they have been particularly fantastic recently as Dad has had a mini-stroke and a fall - both of which they dealt with quickly, efficiently and effectively. Dad is happy and relaxed, and all the staff are friendly, helpful and have Dad's best interests at heart. We're always welcomed with a cup of tea or coffee when we visit, and it's always a pleasure to be there. The home is clean, tidy and well run, and the atmosphere is calm, happy and inviting. Very highly recommended.

The residents there always look happy and content in the peaceful atmosphere. It is a small family-run business and this is reflected in the caring homely ethos of the home. I have no hesitation in recommending Riverside Court.

Moving mum from her own home has been made much easier thanks to the kindness of everyone at Riverside Court.

Thank you all very much for all you have done and continue to do.

Mum was welcomed warmly as she entered her new home, each and every one of the staff are compassionate, thoughtful and nothing is too much trouble for residents and visitors alike. Extremely happy with our choice.

Our mother has been a resident since March 2021, she became a resident in the difficult circumstances of lockdown. I can only say that all the staff went above and beyond to help her adjust and settle in at what has been a very anxious time for her. The care they have shown to our mother and all the family has been nothing short of amazing throughout, even taking the time to email pictures to us of Mum's first venture out of her room into the garden there. Any queries or questions we’ve had have been answered promptly and reassuringly. I have no doubt in my mind in recommending Riverside Court to anyone who asks me, keep up the good work and thank you from the bottom of our hearts

Thanks to everyone at Riverside Court.

Riverside Court is warm, homely and welcoming, the staff and carers go above and beyond themselves to create a unique setting where my mum has thrived going to live there. I feel assured my mum is content through our regular conversations and she is always busy joining in activities - which she never did prior to going live at Riverside Court. I can not recommend this home enough!

This is a lovely home with very helpful staff who gave my relative the love, respect and care they needed. I would highly recommend Riverside Court to anyone and cannot praise their services and care enough.

Just walk into Riverside Court and you will find the warmth and care surround you like a well-fitting glove.

My mother has been a resident at Riverside for 3 years and throughout this time has been extremely well looked after and content. As a GP, I often visit care homes and can honestly say, in my experience, that the care at Riverside is second to none. As well as the lovely surroundings and personalised care, what has particularly struck me is the excellent teamwork and communication between staff. Whenever I contact or visit, staff members have been hugely helpful, up to date and able to answer questions about my mother: how she is, where she is and what she has been doing. This, in my experience, is very special - and, as a family member, extremely reassuring. I have also been impressed by how well they have managed during the Covid pandemic - working overtime to keep residents safe, whilst not compromising on the quality of the care they provide. I strongly recommend Riverside.

The cleanliness is exceptional. As too us the care and attention are given by the wonderful staff, most of them have worked there for many years and are all permanent. We visit regularly and are always given a warm welcome and offered refreshments immediately.

My father lived at Riverside Court for almost two years and during his time there he was always very well cared for. His changing needs were always catered for. All the staff are marvellous, showing infinite patience, kindness, compassion and care at all times. They are always friendly and smiling and really know the residents of this lovely, small home and their families. The home is kept spotlessly clean and in good order. A good variety of regular entertainment is provided, including trips out in the summer. A choice of good food is available at mealtimes, including delicious home-baked cakes in the afternoon; likes and dislikes are well catered for. A real 'home from home' in this family-run care home.

The home itself is a well maintained old guest house on the banks of the River Ure, with a lovely outlook. I could not recommend Riverside more strongly.

When the time comes, you want to know your mum will be cared for in a happy well managed caring environment. Riverside Court delivers on all points. We all feel very happy about the care my mum receives and most importantly my mum has settled in and is also happy! Not an easy person to please!.

My sister just visited this home when looking at somewhere for my 92-year-old mother to stay. She was instantly impressed by the staff and atmosphere. Since moving in my mother has been extremely happy. The staff are brilliant - the facilities great and the atmosphere excellent. I have turned up at various times and 'never' found anything wrong with the place and the staff are excellent!

Mum spent her final year in Riverside Court and we have many happy memories to cherish.

It is a fabulous residential care establishment with a beautiful setting right by the bridge and overlooking the river. The staff here are so personable, they are long term employees with so much empathy giving continuity of care and trained to the highest standard. Cleanliness and hygiene are spectacular! Rooms are gorgeous with ensuites and everything that anyone would need within any home environment. Activities include: arts, crafts and other recreational stimuli. Residents always come first and are encouraged to be downstairs at all times with others, meals served in the dining room are nutritious and families are included if you would like to stay and have a meal with your loved one.

'Thank you' to all at Riverside Court for being there for our precious mum and also for us 'her family'.