
Riverside Court embodies the 'caring' part of a care homeD H(Daughter of Resident/Service User)

The care given by all is of a very special nature and gives me great assurance and peace of mind.John R(Son of Resident/Service User)


Riverside Court embodies the 'caring' part of a care homeD H(Daughter of Resident/Service User)

The care given by all is of a very special nature and gives me great assurance and peace of mind.John R(Son of Resident/Service User)


Riverside Court is a small, family-run home set on the banks of the river Ure in the heart of Boroughbridge.
It is rated as 'good' in all five areas by CQC (August 2023).
Staff take pride in providing a person-centred approach to meet all residents' needs, while the care plans reflect the individuality of each person.
All bedrooms are en-suite and residents are given the option to personalise their room to create...
Care Provided by Riverside Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
-Care staff available 24/7
-Access to our digital platform via the relatives gateway.
-Weekly GP visits
-Annual optician visits
-Laundry service
-Towels, linens and toiletries
-WiFi available
-Ensuite facilities
-Outings on the mini bus or boat
-On site entertainment & activities team
~Chiropodist
~Hairdresser
~Newspapers & magazines
The price(s) shown are provided by the care home. Contact Riverside Court for full pricing details and T&Cs.
Contact Riverside Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mrs C Day and Mr & Mrs S Jenkins
- Private Owned
Person in charge
- Kate Gill (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (25)
- Single Rooms with ensuite Wet Room (25)
Visiting
- Riverside Court encourages visitors and has no restrictions on visiting times. The home asks that visitors be aware of and respect meal times.
Parking
- Riverside Court has a large car park to the rear of the building.
Riverside Court Reviews (62)
Riverside Court has a Review Score of 9.6 (9.619) out of 10, based on 15 reviews in the last 2 years.
Over all time Riverside Court has 62 reviews.
Mum spent 16 weeks without a working toilet or running water in her room. They did supply a commode which was not emptied nearly enough and used to smell in her room. The task of emptying often falling to family members.
Her personal care washing changing clothes brushing her teeth just do not happen and mum can be left dirty for hours and days.
The lunchtime meal is okay but is lacking in variety. Teatime meal is nearly always the same sandwiches night after night with a cheap dessert to follow.
The home does not have any facilities for visiting friends and family, especially in winter months when you are not able to use the garden.
Activates are very poor, they do have a mini bus but this has only been out on one occasion all year.
The manager made it sound very good, unfortunately, we feel like we have been miss-sold. Most things we were told at our initial meeting were just that, talk.
Thank you for your review of Riverside Court. We value all feedback as this helps us to improve our service. Mealtimes and activities are an important part of the day at Riverside Court, and we do our best to ensure that these are tailored to our residents. These topics are regularly discussed...
My mother spent the last year of her life at Riverside Court. It was wonderful, caring, kind, friendly and well-maintained. My mother really enjoyed the good and wholesome food. Prior to going into the home, she had become increasingly anxious due to dementia, the care home seemed to be able to make her feel safe, and the anxiety significantly reduced. The staff were very attentive and kept me very well informed. I would thoroughly recommend this homely care home.
Thank you so much for all of your wonderful words. Everyone loved your mum and speaks so fondly of her! I have passed your comments on to the team, as it is lovely when their hard work is recognised. Kind regards.
Our father has now been a resident at Riverside Court for 5 years, and they have continually, over that time, provided kind and caring support to Dad. We are kept fully informed of any changes, and they have been particularly fantastic recently as Dad has had a mini-stroke and a fall - both of which they dealt with quickly, efficiently and effectively. Dad is happy and relaxed, and all the staff are friendly, helpful and have Dad's best interests at heart. We're always welcomed with a cup of tea or coffee when we visit, and it's always a pleasure to be there. The home is clean, tidy and well run, and the atmosphere is calm, happy and inviting. Very highly recommended.
Thank you for your lovely words, Catharine. Your father is a pleasure to care for, and we look forward to many more years together! Kind regards.
The residents there always look happy and content in the peaceful atmosphere. It is a small family-run business and this is reflected in the caring homely ethos of the home. I have no hesitation in recommending Riverside Court.
Kind regards
It is beautifully kept, absolutely spotless and the garden is lovely with outside seating and a summerhouse for when the weather is suitable. Visiting, within their guidelines, is never a problem with a call beforehand to book a visit.
Moving mum from her own home has been made much easier thanks to the kindness of everyone at Riverside Court.
We have passed your comments onto the team as all of our staff pride themselves on their work, so it is lovely when it is recognised.
Kind regards
A family-run home that is run with love, compassion and most importantly dignity.
The owners are wonderful and are involved in the day to day running of the home which is just lovely to see- especially nowadays.
My nan had a lovely room overlooking the river and enjoyed many day trips with the other residents. She was quite a private and independent lady so I was initially unsure how she would manage in a care setting, but Riverside Court really just felt like home to her and isn’t that all we really want.
Thank you all very much for all you have done and continue to do.
Mum was welcomed warmly as she entered her new home, each and every one of the staff are compassionate, thoughtful and nothing is too much trouble for residents and visitors alike. Extremely happy with our choice.
All the best.
Our mother has been a resident since March 2021, she became a resident in the difficult circumstances of lockdown. I can only say that all the staff went above and beyond to help her adjust and settle in at what has been a very anxious time for her. The care they have shown to our mother and all the family has been nothing short of amazing throughout, even taking the time to email pictures to us of Mum's first venture out of her room into the garden there. Any queries or questions we’ve had have been answered promptly and reassuringly. I have no doubt in my mind in recommending Riverside Court to anyone who asks me, keep up the good work and thank you from the bottom of our hearts
All the best.
We were only allowed to visit mum in the garden at that time which mum did not understand and the staff were again supportive and reassuring with mum.
Unfortunately mum contracted COVID and the staff nursed her with care and dignity and I am pleased to say that although she is 96 years of age the excellent care they gave mum brought her through this.
Nothing is too much trouble for the care staff and the kitchen staff who I know have made tempting dishes for mum during her illness.
I am pleased to say mum is back on form and joining in the daily activities which are provided.
We are still unable to visit mum but we can see her through the window and along with the frequent photos and updates from the staff we know she is happy and well cared for.
Thanks to everyone at Riverside Court.
Thank you for your kind review, we look forward to welcoming you in the care home again soon.
Riverside Court is warm, homely and welcoming, the staff and carers go above and beyond themselves to create a unique setting where my mum has thrived going to live there. I feel assured my mum is content through our regular conversations and she is always busy joining in activities - which she never did prior to going live at Riverside Court. I can not recommend this home enough!
This is a lovely home with very helpful staff who gave my relative the love, respect and care they needed. I would highly recommend Riverside Court to anyone and cannot praise their services and care enough.
This is as good as it gets with care and safety foremost in their minds during this time of extreme concern.
Just walk into Riverside Court and you will find the warmth and care surround you like a well-fitting glove.
Thank you for your kind words Richard, we look forward to seeing you in the home again soon!
My mother has been a resident at Riverside for 3 years and throughout this time has been extremely well looked after and content. As a GP, I often visit care homes and can honestly say, in my experience, that the care at Riverside is second to none. As well as the lovely surroundings and personalised care, what has particularly struck me is the excellent teamwork and communication between staff. Whenever I contact or visit, staff members have been hugely helpful, up to date and able to answer questions about my mother: how she is, where she is and what she has been doing. This, in my experience, is very special - and, as a family member, extremely reassuring. I have also been impressed by how well they have managed during the Covid pandemic - working overtime to keep residents safe, whilst not compromising on the quality of the care they provide. I strongly recommend Riverside.
Thank you for your lovely review Hilary, we really appreciate your feedback.
The cleanliness is exceptional. As too us the care and attention are given by the wonderful staff, most of them have worked there for many years and are all permanent. We visit regularly and are always given a warm welcome and offered refreshments immediately.
My father lived at Riverside Court for almost two years and during his time there he was always very well cared for. His changing needs were always catered for. All the staff are marvellous, showing infinite patience, kindness, compassion and care at all times. They are always friendly and smiling and really know the residents of this lovely, small home and their families. The home is kept spotlessly clean and in good order. A good variety of regular entertainment is provided, including trips out in the summer. A choice of good food is available at mealtimes, including delicious home-baked cakes in the afternoon; likes and dislikes are well catered for. A real 'home from home' in this family-run care home.
Thank you for your kind words. We endeavour to ensure all our residents get the best possible care. Outings into the community are an excellent way of keeping people involved in the community and preventing isolation.
The home itself is a well maintained old guest house on the banks of the River Ure, with a lovely outlook. I could not recommend Riverside more strongly.
Thank you for the kind review. We try always to give a person-centred approach when caring for our residents. We treat all residents as family and offer the same response as we would to a loved family member and if a smile is needed we will endeavour to ensure a smile is given, if a care need is required the same. Every one of our residents are special to us.
When the time comes, you want to know your mum will be cared for in a happy well managed caring environment. Riverside Court delivers on all points. We all feel very happy about the care my mum receives and most importantly my mum has settled in and is also happy! Not an easy person to please!.
Thank you for your kind review. We aim to provide a person-centred home where everyone feels part of the family and no matter what their needs are we will cater for them.
My sister just visited this home when looking at somewhere for my 92-year-old mother to stay. She was instantly impressed by the staff and atmosphere. Since moving in my mother has been extremely happy. The staff are brilliant - the facilities great and the atmosphere excellent. I have turned up at various times and 'never' found anything wrong with the place and the staff are excellent!
Thank you so much, Ian, for the kind words. We strive to ensure a warm homely atmosphere within the home and feel that family members are as important to us as our residents.
Mum spent her final year in Riverside Court and we have many happy memories to cherish.
Thank you so much for the kind review. At Riverside Court we strive to ensure all our residents receive the best possible care and are treated with respect and dignity.
It is a fabulous residential care establishment with a beautiful setting right by the bridge and overlooking the river. The staff here are so personable, they are long term employees with so much empathy giving continuity of care and trained to the highest standard. Cleanliness and hygiene are spectacular! Rooms are gorgeous with ensuites and everything that anyone would need within any home environment. Activities include: arts, crafts and other recreational stimuli. Residents always come first and are encouraged to be downstairs at all times with others, meals served in the dining room are nutritious and families are included if you would like to stay and have a meal with your loved one.
'Thank you' to all at Riverside Court for being there for our precious mum and also for us 'her family'.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 06 July 2026First floor bedroom with dual aspect over the river now available. Comes complete with a brand new ensuite wet room, oak furniture and electric profiling bed. Bedroom is accessible via the lift. Available for social funding or self funding.
News (0) & Events (0)
There are no news items for Riverside Court.
There are no upcoming events for Riverside Court.
Awards / Recognitions (1)
- 30 Jun 2021Recipient: Riverside Court
Accreditations
There are no accreditations posted yet for Riverside Court.
Meet the Team (2)

A partner in the home with his wife Loren and Mother-in-Law, Carole since 1989.
Stephen has a background in the army and has been managing the home for the past 33 years.
In his own words, Stephen has always had an aim to provide a home that would be everything he would look for if it were to be for his own family.
Stephen has a very hands-on approach in the home and enjoys taking the residents on mini-bus adventures as well as making everybody laugh.
In his spare time, Stephen likes to play golf, is a keen gardener and spend time with his family.

Kate is excited to be leading the team at Riverside Court and is keen to maintain the friendly family feel that Riverside Court is known for.
Kate prides herself on being energetic and approachable with a hands on work ethic, whilst ensuring her door is always open.
Kate has two children and in her down time, she enjoys spending time with her family either pottering in the garden or enjoying fish and chips by the coast.
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