
Riverside Court embodies the 'caring' part of a care homeD H(Daughter of Resident/Service User)

The care given by all is of a very special nature and gives me great assurance and peace of mind.John R(Son of Resident/Service User)


Riverside Court embodies the 'caring' part of a care homeD H(Daughter of Resident/Service User)

The care given by all is of a very special nature and gives me great assurance and peace of mind.John R(Son of Resident/Service User)


Riverside Court is a small, family-run home set on the banks of the river Ure in the heart of Boroughbridge.
It is rated as 'good' in all five areas by CQC (August 2023).
Staff take pride in providing a person-centred approach to meet all residents' needs, while the care plans reflect the individuality of each person.
All bedrooms are en-suite and residents are given the option to personalise their room to create...
Care Provided by Riverside Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
-Care staff available 24/7
-Access to our digital platform via the relatives gateway.
-Weekly GP visits
-Annual optician visits
-Laundry service
-Towels, linens and toiletries
-WiFi available
-Ensuite facilities
-Outings on the mini bus or boat
-On site entertainment & activities team
~Chiropodist
~Hairdresser
~Newspapers & magazines
The price(s) shown are provided by the care home. Contact Riverside Court for full pricing details and T&Cs.
Contact Riverside Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mrs C Day and Mr & Mrs S Jenkins
- Private Owned
Person in charge
- Kate Gill (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (25)
- Single Rooms with ensuite Wet Room (25)
Visiting
- Riverside Court encourages visitors and has no restrictions on visiting times. The home asks that visitors be aware of and respect meal times.
Parking
- Riverside Court has a large car park to the rear of the building.
Riverside Court Reviews (62)
Riverside Court has a Review Score of 9.6 (9.619) out of 10, based on 15 reviews in the last 2 years.
Over all time Riverside Court has 62 reviews.
Warm, friendly and clean. Newly decorated, so light. All the staff I have come across were friendly and welcoming. They made me a cup of tea and some freshly baked cake was offered - delicious.
A homely atmosphere and genuine bonds between staff and residents are obvious on every visit. Residents go on trips into the Yorkshire Dales frequently and family are invited to be involved on outings.
Riverside Court is a small, homely, comfortable, very friendly and welcoming care home. In my experience, all the staff are kind and helpful. My mother is looked after very well and staff motivate and encourage her to join in with activities, which she enjoys. Mum has a good appetite and I am told she enjoys most meals. Staff make a point of telling me how well she eats, settles and sleeps at night and things she likes to do as well as things she is not keen on! I am kept up to date by staff. The owners and manager in charge are approachable, willing to help, offer advice and find out information for me. Overall, my impression is one of excellence.
All the residents are treated as individuals and she receives excellent, personalised care from all the kind, thoughtful and smiling staff, who also go out of their way to make life enjoyable for everyone.
She has a beautiful room with views over the river and use of a bird feeder outside her window. She even has a pair of guinea fowl which come to her door to be fed. We have been able to put up her own pictures and fill her room with her ornaments and photos so it is just like her old flat.
I can visit at any time and when I do there is always a lovely homely atmosphere, with the residents always very relaxed and smiling. My mum is content, and after trips out is always keen to return to Riverside.
Having had 2 parents in homes so having some experience of other homes I have nothing but very high praise for Riverside, which stands head and shoulders above all others I have seen. The care given by all is of a very special nature and gives me great assurance and peace of mind. This also reflects on my visits when I am so welcomed by the staff and residents.
I have been most impressed with Riverside Court. My father is very content with his room. The staff are very caring and patient and reacted very well on the two occasions my father fell. When I visit him at lunchtime, I am offered lunch is a separate area which is private and out of the dining room. The food is excellent. I cannot recommend the staff more highly. The atmosphere is calm and happy. In my opinion, Riverside Court is an outstanding care home that is well managed and that delivers excellent care.
The care and attention provided by the staff was exceptional, professional and ensures her dignity until her death.
At all times the staff were extremely helpful, understanding and considerate to her wishes and to all members of her family.
Despite the complexity and variety of people they care for, they always managed to remain cheerful and spend time with our Mum who really enjoyed her time in the home and the staff became a part of her extended family.
Cannot thank the staff enough they were just amazing and caring people.
The staff were truly excellent, so very caring and always happy to help.
Mum was very happy with her beautiful room overlooking the lovely gardens and river.
At the end of her life, a hospital bed was delivered to the home and she was so very well cared for. The night staff were truly excellent as I and my sister were able to stay in the room with her.
When Mum finally died the staff, with so much dignity, washed and changed her. I stayed and could see how much care and consideration they gave her. When my mum was laying peacefully we (my brothers and sisters) were able to stay by her till the funeral directors arrived.
I cannot stress how wonderful Mums end of life was. The home and all the staff are really great. When my end of life comes I'd like to think I would have the same care.
Carers know residents well, treat them as individuals and respond not only to their needs but also their interests, attitudes and humour.
They clearly had a good deal of choice over the meal they got at tea time reflecting a genuine response to personal preferences.
Riverside Court is a very friendly care home with a calm and caring atmosphere. The staff are very kind and try hard to make everyone feel they are at home there. They put on stimulating events in the afternoon for entertainment. It is small, giving it a more homely feel and I am very pleased and content that my mother is well cared for.
The home has a very happy atmosphere which is not always the case in residential homes. I would definitely recommend it.
Our experience of the staff and facilities has been very positive. This is an extremely caring environment in which the residents seem very happy.
The owners are investing in the infrastructure and facilities are always clean and tidy.
Visitors are always welcome and it's always a pleasure to pot around to see mum there.
I would recommend to others.
Owners and staff all work hard to provide residents with a loving and positive home.
There is a good variety of activities, either run by staff or outside performers, including minibus trips.
My friend has settled in well and is comfortable and content. There's always a pleasant, naturally bright atmosphere and staff always at hand.
I have used this home for the last 3 years, firstly for my mother in law, then recommended to the family of friends. My mother in law died in Riverside with kindness and consideration above duty.
The staff are excellent and have all the time to see to the needs of the guests. Riverside is a very homely place and there is no restriction on when visiting, in fact, you are even offered a meal if arriving from a distance. I have already recommended Riverside to 2 families and will always suggest that people consider it, due to the friendly staff.
This should be the gold standard for care! We are so lucky to have found Riverside Court. I was told about it by someone whose mother had been happy there. My mother is so happy and settled. The care is amazing - above and beyond what one might reasonably expect. It is family run and it shows. You feel that the staff care for your parent as if they were their own. I cannot thank them enough. It is a kind, friendly, relaxed place - Will get my name down!
Like it here. All staff friendly. It is all good.
My mum was a resident at Riverside Court for 15 months. She was treated with the most wonderful care throughout her whole time here. When she took a turn for the worst she spent the last 5 days of her life in her bedroom surrounded by all her precious photography, crystal and Lladro. I spent the whole time with her and she was cared for with dignity and respect. The carers looked after us both as if we were members of the family and mum passed away gently in my arms on the fifth night. I cannot recommend this care home enough. I will be forever grateful for making my mum's life and end of life the best it ever could be.
The regular staff are happy, helpful and friendly.
I have used Riverside Court four times over the last two years for respite for my mother. My mother loves her own home but has thoroughly enjoyed her four (holidays) in Riverside. The care and friendliness of all the staff are second to none. Games, trips out for ice cream, along with lots of fun with other residents. The owners have a home to be proud of.
As you can see I have no fault with Riverside Court. It is a lovely homely place for my Dad. He is very well looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 06 July 2026First floor bedroom with dual aspect over the river now available. Comes complete with a brand new ensuite wet room, oak furniture and electric profiling bed. Bedroom is accessible via the lift. Available for social funding or self funding.
News (0) & Events (0)
There are no news items for Riverside Court.
There are no upcoming events for Riverside Court.
Awards / Recognitions (1)
- 30 Jun 2021Recipient: Riverside Court
Accreditations
There are no accreditations posted yet for Riverside Court.
Meet the Team (2)

A partner in the home with his wife Loren and Mother-in-Law, Carole since 1989.
Stephen has a background in the army and has been managing the home for the past 33 years.
In his own words, Stephen has always had an aim to provide a home that would be everything he would look for if it were to be for his own family.
Stephen has a very hands-on approach in the home and enjoys taking the residents on mini-bus adventures as well as making everybody laugh.
In his spare time, Stephen likes to play golf, is a keen gardener and spend time with his family.

Kate is excited to be leading the team at Riverside Court and is keen to maintain the friendly family feel that Riverside Court is known for.
Kate prides herself on being energetic and approachable with a hands on work ethic, whilst ensuring her door is always open.
Kate has two children and in her down time, she enjoys spending time with her family either pottering in the garden or enjoying fish and chips by the coast.
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