Riverside Court

Bridge Street, Boroughbridge, York YO51 9LA
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9.6 62 Reviews
  • Riverside Court, York
Riverside Court is a small, family-run home set on the banks of the river Ure in the heart of Boroughbridge.

It is rated as 'good' in all five areas by CQC (August 2023).

Staff take pride in providing a person-centred approach to meet all residents' needs, while the care plans reflect the individuality of each person.

All bedrooms are en-suite and residents are given the option to personalise their room to create a home-from-home environment.

Riverside Court offers nutritious home-cooked meals, using locally sourced ingredients. Menus can be individually tailored and specific dietary needs met.

The in house activities co-ordinator provides a wide range of activities to stimulate residents minds and bodies. Regular outings on either the mini-bus or boat encourage residents to awaken their senses whilst taking in the local scenery.

The care home has a great relationship with the local community including the local Church and primary schools, who both visit regularly.
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Care Provided by Riverside Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Price is inclusive of complete care package, as well as including:
-Care staff available 24/7
-Access to our digital platform via the relatives gateway.
-Weekly GP visits
-Annual optician visits
-Laundry service
-Towels, linens and toiletries
-WiFi available
-Ensuite facilities
-Outings on the mini bus or boat
-On site entertainment & activities lead


Optional extras
Chiropodist
Hairdresser
Newspapers & magazines

Contact Riverside Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Riverside Court to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Mrs C Day and Mr & Mrs S Jenkins
  • Privately Owned

Person in Charge

  • Kate Gill (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Riverside Court encourages visitors and has no restrictions on visiting times. The home asks that visitors be aware of and respect meal times.

Parking

  • Riverside Court has a large car park to the rear of the building.

Riverside Court Reviews (62)

9.6

Riverside Court has a Review Score of 9.6 (9.619) out of 10, based on 15 reviews in the last 2 years.
Over all time Riverside Court has 62 reviews.

Overall Experience
  • 52
  • 8
  • 0
  • 1
  • 1
Date Published
  • 62
  • 8
  • 8
  • 15
  • 47
Reviewer Connection to Riverside Court
  • 34
  • 14
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from C O (Daughter of Resident) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Riverside Court for over two and a half years. She has a lovely room with a river view and she is happy living there The care she receives is excellent, provided by a very caring team of staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine H (Daughter of Resident) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although only a resident for a few months, my family and I were very impressed with the care that my mother received. Her room was spotless, the staff were efficient and kind, the food very good and the comfort and well-being were of paramount importance. When she became more difficult towards the end
of her life the compassion shown was remarkable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Riverside Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Riverside Court is calculated as follows: ( (137 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 176 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Riverside Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Oct 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 17 Mar 2026

No Current Bed / Place Vacancies

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Awards / Recognitions (1)

Meet the Team (2)

Stephen

Stephen Jenkins

Job Title: Home Owner Joined: 1989

A partner in the home with his wife Loren and Mother-in-Law, Carole since 1989.


Stephen has a background in the army and has been managing the home for the past 33 years.


In his own words, Stephen has always had an aim to provide a home that would be everything he would look for if it were to be for his own family.


Stephen has a very hands-on approach in the home and enjoys taking the residents on mini-bus adventures as well as making everybody laugh.


In his spare time, Stephen likes to play golf, is a keen gardener and spend time with his family.

Kate

Kate Gill

Job Title: Registered Manager Joined: 2022

Having started as a care assistant, Kate has experienced a variety of roles within the care sector both in residential homes for the elderly, as well as within the community.
Kate is excited to be leading the team at Riverside Court and is keen to maintain the friendly family feel that Riverside Court is known for.


Kate prides herself on being energetic and approachable with a hands on work ethic, whilst ensuring her door is always open.


Kate has two children and in her down time, she enjoys spending time with her family either pottering in the garden or enjoying fish and chips by the coast.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Court to verify any information. View our terms and conditions. Riverside Court has an Enhanced Service - more info.