
What an amazing home this is. The staff without exception are kind and helpful at all timesO B(Sister of Resident/Service User)



What an amazing home this is. The staff without exception are kind and helpful at all timesO B(Sister of Resident/Service User)



The Terrace care home offers a range of care services for older people including residential and dementia care on a permanent and short-term respite basis
Set in a Victorian building, The Terrace has maintained its traditional features including ornate stonework and high ceilings. Each room is unique, some benefit from stunning countryside views and some ground floor rooms offer direct access to the home's gardens with a separate patio area...
Care Provided by The Terrace
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Terrace for full pricing details and T&Cs.
Contact The Terrace to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Amanda Moore(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (37)
Parking
- On-site
The Terrace Reviews (36)
The Terrace has a Review Score of 9.3 (9.285) out of 10, based on 7 reviews in the last 2 years.
Over all time The Terrace has 36 reviews.
Overall the standard of care is very good. However there seems to be a certain shortage of staff to attend to residents' needs and they sometimes have to wait for quite a while on occasions.
I would welcome the opportunity of more communication to discuss any issues/queries with management or staff when they arise.
Thank you very much for your feedback. We are delighted to hear that you would recommend The Terrace and that you think the standard of care we provide for your sister is very good. We have had staffing issues recently due to colleagues leaving without notice and sickness and we have done our...
My Uncle was cared for very well in the care home by staff who were patient and helpful. Very dedicated. There was always a smile and a hello on entering the building, always made you welcome. However, there was often a whiff of urine as well. The room was always clean, bed made and clothes put away. Always trying to encourage Uncle to join in with activities which he was interested in, like going to the golf course for a drink as he liked golf.
Thank you for the very positive review about The Terrace. We are delighted that you considered your uncle’s care and support to be excellent and that his room was always clean and tidy. We pride ourselves in providing a range of activities that are designed around resident’s interests, so we are...
I have found the staff at The Terrace to be very helpful to me and my mother. Always relaxed and adaptable even trough difficult times. This gives me confidence that the staff will do their best for my mum. I feel they are also supportive to me as a carer. I really appreciate this. Staff go the extra mile to help us out.
I found the place to be very clean and tidy at all times visiting. My brother was very happy there and well looked after. I found the staff took great pains to establish a good rapport with all patients and did their best to understand their different needs and treated all as individuals with distinct personalities with care, kindness and patience. We would not hesitate to recommend this home and indeed have already done so.
All residents are treated as individuals relevant to these needs. All staff are helpful, happy, welcoming and caring. The range of activities is excellent.
I am very happy that my mum is being looked after very well, she seems happy and never upset. She has Alzheimer's and is incontinent so needs constant care. The staff do a great job as some of the residents are very testing and much worse mentally than mum. It's really good that a lot of the staff have been there for many years.
Went for respite care while my carer was on holiday. Everything went well and I was pleased in every way.
My mum spent her last 10 months at The Terrace. She had dementia and was very frail. The care and support she received was excellent. Staff were all warm and friendly and very experienced in supporting dementia residents. There was a great programme of activity to engage and entertain and the atmosphere was a very warm one. In mum's final days and hours, staff were great, professional and caring but also very supportive of the whole family in very difficult circumstances.
We were very happy with the care from The Terrace and would recommend them to others.
I attended the Christmas Party at The Terrace this weekend and it was a real pleasure to see how much the residents enjoyed it. The staff were all fantastic, engaging with the residents, getting them singing and dancing, and praise also to the kitchen staff too for their hard work putting on such a great spread for everyone. Well done!
Right away they made her feel very welcome and showed her such kindness.
Mum has settled very well and nothing is too much trouble for the carers.
Mum has become very fond of them all.
She is in the Dementia Unit and some days are better than others for her state of mind.
My family and I were very pleased to get her into this care home in our hometown and it is good to know that she is being well cared for.
The Terrace has recently undergone extensive redecoration and refurbishment - all of which shows commitment to maintaining a pleasant environment.
I consider my husband to be very well cared for.
I am very happy that my mother receives exceptionally good care from very considerate staff and it is thanks to them that she is still with us.
My experience is acceptable. Staff try very hard but there is not enough of them to look after this number of frail, elderly people.
Thank you for rating our service overall good. We always strive to provide the very best care to residents. We regularly review the exact levels of care needed for all residents to ensure that the levels of staff in the home are always at exactly the right level to provide the highest standards of...
When her dementia kicked in and she started playing the piano in the middle of the night, they called us to let us know she would need warmer nightclothes! When she was wide awake and bored, they let her go around doing the night checks with them.
Visitors were welcome at all times of the day and night.
She always wore clean clothes and they even accessorised her nicely!
We popped in after dinner one early evening and she had spilled cake down her top. When we popped back about 8pm she had been changed into another outfit.
Her room was always scrupulously clean as was the rest of the home. Not a whiff of cabbage or wee to be smelled.
They did day trips regularly for the residents that were fit enough.
Even staff who had left came to her funeral.
I hope this never changes.
It's a place I will go to if and when my times comes. I will have no concerns at all.
Not much in the way of activities for residents. I visit the home at least twice a week and I am quite satisfied with the security at the home and the general running of the home. Would just like to see more activities/trips out.
We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch with you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for The Terrace.
Meet the Team (1)

My role is to ensure the team work efficiently and effectively together to deliver the care that we are well known for and proud of.
I’ve achieved my Level 3 qualification in social care and have worked my way up from a part-time Care Assistant to Team Leader and now Home Manager. As Home Manager, it’s important to be kind and understanding. You also need good leadership, time management and organisational skills.
I’m always proud when I see the enjoyment on residents’ faces. Watching them laughing and enjoying their time here and knowing that I have contributed to that fills my heart with joy. My favourite part of the day is seeing the residents in the dining room enjoying their breakfast and having that first morning chat with them.
When I’m not working, I love to travel the world and see how other people live. I also like crocheting, making jewellery and enjoying a good glass of Rioja while reading a book!
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