Thornton Hill

Church Road, Thornton In Craven, Skipton BD23 3TN
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9.8 14 Reviews
  • Thornton Hill, Skipton
Thornton Hill has recently been purchased and renovated (2025)to bring a modern 21st century feel to the 1870's manor house.

A lovely environment is only relevant if the staff are right.

The belief at Thornton Hill is that if staff can enjoy a happy work environment where they have the trust and resources to do their jobs to the best of their abilities, mixed with shining personalities, inevitably the care can be of the highest quality.

Thornton Hill aims for exceptional as standard and will always work tirelessly to ensure the elderly people residing there live fulfilled, happy lives.
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Care Provided by Thornton Hill

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 27 Service Users

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1750
  • RESPITE Self-Funded Residential Care: £1800 – £1800

Included in weekly fees is all care, laundry, food, drink etc. We provide a list of items that may not be included in the weekly fee. These are things such as hairdressing and chiropody. An in-depth discussion with the owner prior to admission will ensure all fee information is understood in full.

The price(s) shown are provided by the care home. Contact Thornton Hill for full pricing details and T&Cs.

Contact Thornton Hill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Thornton Hill to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Glennon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visitors are welcome at a time that suits them and the person they are visiting.

Parking

  • Parking is available and there are 15 spaces.

Thornton Hill Reviews (14)

9.8

Thornton Hill has a Review Score of 9.8 (9.844) out of 10, based on 14 reviews in the last 2 years.
Over all time Thornton Hill has 14 reviews.

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Review from Warren A (Son of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Thornton Hill Care home in February 2026 and he was one of the first to join the newly renovated home. The home is absolutely stunning and the staff are very friendly and always ready to help with anything needed. Being able to visit at anytime makes visiting easy. It is great being
able to join my father for meals if needed and I have sampled some of the food which is like going to a 5 star restaurant. My father settled in straight away and loves being well looked after. The activities and days out have kept him entertained.
Reply from Ben Redhead, Owner at Thornton HillThank you for taking the time to leave this review. As one of the first residents to join us at Thornton Hill we have now had a few months to get to know him. He's such a gentle man and he seems so settled with us. He has made friends quickly and seems to be very fond of all of the staff. It really is a pleasure to support your dad. Thanks for trusting us to do what we do best.
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Review from J A (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in fact the first resident to arrive at Thornton Hill,, I had driven past many times and seen it being renovated at that point I wasn't
looking for a carehome ..Fast forward and my father was in respite elsewhere and we was looking for a permanent place for him to stay, we made a meeting
with Ben the owner and my Father ,we cdnt believe it when we walked through the door , it was like a beautiful bespoke hotel with a gorgeous conservatory and library and restaurant, we had a tour of the beautiful renovated building and he chose his bedroom which are all individually styled ..Immediately he wanted to move there and we waited for the opening day to arrive.Ben and his team welcomed him with open arms and continue to do so.All the staff are fabulous and caring and nothing is to much trouble ,it's as near to home as you will get
I would recommend Thornton Hill to anybody looking for a good quality carehome.
Reply from Ben Redhead, Owner at Thornton HillThe first resident! I couldn't believe it when we could finally open our doors and welcome your dad. He has flourished with us and seems to be really happy here. We love caring for him and ensuring he has everything he needs. Thanks for your trust and thank you for you kind words. We will always ensure your dad receives the best possible care from a truly dedicated team of wonderful staff.
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Review from Julian P (Son of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place. From the moment Mum moved in the care had been first class. The accommodation is top standard, food excellent and the staff fantastic.
Visitors are always made extremely welcome.
Reply from Ben Redhead, Owner at Thornton HillThank you for the review. Your mum really does seem happy. The fact that she chose Thornton Hill a while before we opened shows how much trust she put in us to deliver what we promised. Your mum says regularly that she feels well looked after and that she trusts all the staff. This is so reassuring. We really appreciate your kind words.
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Review from A T (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a couple of falls at home resulting in hospital stays, it became clear that my mother needed more supervision than occasional visits from carers throughout the day. Although initially nervous about moving into a residential home, she has settled in well at Thornton Hill and the care she has received
has been excellent. The staff are friendly and welcoming and my mother's health has definitely improved since moving in and being so well looked after. The atmosphere is that of a family home, but set in the surroundings of a luxury hotel. This is a care home with the emphasis on caring and I would highly recommend it.
Reply from Ben Redhead, Owner at Thornton HillThank you for your review and kind words. I very much get the feeling that your mum trusts all the staff and has come to see them as extended family, even in such a short time. We love caring for her and she has the sweetest smile that always brightens my day. I know it was a big decision to look for residential care. The fact you travel some distance is testament to how certain you are that Thornton Hill is right for you and your mum, even though many other options were closer to home. Thank you for trusting us. We want to offer the highest standards of care possible and I am glad you can see this and see that your mum is truly loved.
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Review from Carl A (Son-in-law of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely impressed with Thornton Hill carehome ,the care home has been restored to an exceptional standard and has a
Very relaxing feel when you walk through the doors,great restaurant ,conservatory with great views and now the roof terrace ready for summer.The owner and all the staff are very professional
and very caring to all the residents with very good care in place.I would highly recommend Thornton Hillcarehome if you are looking for somewhere for a family member
Reply from Ben Redhead, Owner at Thornton HillWe really appreciate the lovely feedback so thanks for the review. The roof terrace has some incredible views so I'm pleased the sun is out so all our residents can make the most of it now. Thank you for taking the time to share your feedback. We care so much about people's day-to-day care, hence our dedication to employing kind and compassionate people who can support those who live at Thornton Hill. I am glad this shines through on each of your visits.
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Review from Rebecca R (Granddaughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad stayed at Thornton Hill for three weeks respite, after a long stay in hospital.
The home is absolutely beautiful, it has a warm, welcoming and calm atmosphere. Each room in the home is well thought through, with beautiful decor, clean, open space, yet still creating a homely vibe. The bedroom
was bright and very tastefully designed, with comfort, ease of use and mod-cons accessible.
The staff cared for my grandad so attentively, always going above and beyond. We vistited with our two children (both under 5)and were welcomed with open arms - even given some bubbles, which obviously went down a treat. We were also, extremely impressed with the menus on offer and my grandad assures me it was all fabulous, varying day to day. My grandad was looked after with the upmost respect and dignity and there was always a helping hand at the home. Even when it came to fixing a technical issue with his electronic tablet, so he could still contact family who live far away. Thoroughly recommend.
Reply from Ben Redhead, Owner at Thornton HillThanks for the review about your grandad's care. It was a pleasure helping him after his stay in hospital. He's such a gentle man and I am pleased we were able to help him build up his strength so he could go home. I know from speaking to him since that he is keen to join us again soon for lunch. With all the residents missing him a lot this will be lovely for everyone. Thank you for taking the time to leave a review.
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Review from T H (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Thornton Hill during the first week of opening. The home has been refurbished to a very high standard and it has the look and feel of a luxury hotel which has made it a welcoming environment. The restaurant is well thought out with great food and actually like eating in a restaurant.
The team at Thornton Hill are friendly and supportive to both Dad and to us as relatives, keeping us informed and consulting when needed. Dad has settled in well and is really happy there, which says it all. Dad has participated in lots of activities during his time there and seems genuinely happy. This gives us as a family greater peace of mind that he is being well looked after and cared for so our visits are now mainly social visits. Well done team Thornton Hill.
Reply from Ben Redhead, Owner at Thornton HillWe really do love caring for your dad! He is so engaged with all the activities we are doing and seems so comfortable with all the staff. It has been particularly amazing to watch him grow in confidence and get involved with the local community. I love that he won the Thornton-in-Craven Easter egg rolling competition! Thank you for trusting us to do what we do best. We will always ensure we are working to the highest standards to give your dad the care that he needs and deserves at this stage in his life.
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Review from L N (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When a loved one in my case my Father needed further support as it became obvious that enablement support packages via social services were not sufficient or indeed fit for purpose to meet his needs an unknown world of residential care presented itself.
However Thornton Hill, infact our family refer
to this as the Manor as it totally dispells any preconceived ideas you may have of a care home.
It is indeed and has the feel and look of a boutique hotel. The Owner Ben & Manager Zoe are hands on, attentive and welcome any suggestions that support any clients needs. They are extremely proactive.
The fabulous staff they have employed have obviously been selected for their very apparent skills.
The clients have the same support staff so relationships are established. Indeed the other residents or recruits as my father calls them have become our adopted family such is the atmosphere created and formed at Thornton Hill.
Go and view the facility. You are in very safe and experienced hands.
Reply from Ben Redhead, Owner at Thornton HillThank you for leaving such an in-depth review. Your dad has brought such positivity and humor to the home since moving in. We are learning so much about his life on the railways and his hobbies and can't wait to find out more. The staff have been recruited for their personalities and skills. It is so important to us to recruit a team and not a set of individuals so that they can enjoy each others company and enjoy their jobs. Happy staff mean happy residents and so I am overjoyed that you have picked up on this. Thank you again for your lovely comments.
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Review from Sonia W (Friend of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has taken up residence at Thornton Hill and it is a place I would recommend to anyone. The staff are all friendly and polite and offer you a drink. The home is spotless with clean towels every day and the dining room is set out for the next meal like a five star restaurant. From what my friend
says the food is as good as as a five star restaurant and you are asked every day what you want from a choice of two meals on the menu. They will also change some of the menu to accommodate you. They also have an OT that comes in to help residents with activities and also make trips out. Highly recommended.
Reply from Ben Redhead, Owner at Thornton HillThank you for your lovely review and kind words. We are happy to hear your experiences when coming to Thornton Hill have been very positive. We have taken the time to create a restaurant feel for all our residents and guests who visit. Enhancing meal times with great food in a beautiful setting was always key to us. Once again, thank you for taking the time to leave this review. It means a lot!
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Review from L N (Granddaughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how wonderful if feels to visit my grandad in such a relaxed, welcoming and informal environment. The staff take time to get to know you personally as the residents family members, and welcome the family on mass for special occasions - even the noisy younger family members! Staff are
attentive, open to suggestions and promptly take on feedback. I feel so much more at ease knowing my grandad is safe, settled and enjoying the company of fellow residents and their visitors. I look forward to visiting soon and taking advantage of the summer sunshine on your roof terrace! Thank you for all you do.
Reply from Ben Redhead, Owner at Thornton HillThank you for your review and especially your comments on adaptability and desire to take on feedback to improve. Your grandad has really settled in well and is starting to see the whole team as extended family. We are very excited about having the weather to enjoy the spectacular views from the roof terrace. I think your visits with grandad, along with the relaxation of that space will be magical. Thank you once again for taking the time to leave this review.
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Review from Wendy W (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently moved my dad into Thornton Hill in Thornton-in-Craven just one day before his 90th birthday and I honestly can't speak highly enough of the experience so far.


Dad had been living at home but was struggling to cope so this was a big transition for all of us. From the very beginning the staff

made it feel like the right decision. They welcomed him-and all of us-with open arms and even embraced his birthday celebrations which meant so much to our family.


The building itself is beautiful, warm and homely and the atmosphere is incredibly friendly more like an extended family than a care home. The staff are truly amazing nothing is ever too much trouble and they go above and beyond to make sure residents are comfortable, happy, and well cared for.
There are regular trips out and activities which have really helped Dad settle in and stay engaged. One of the biggest differences we've noticed is how much better he's eating now he's clearly being well looked after.

Reply from Ben Redhead, Owner at Thornton HillThank you for this lovely review. We are really enjoying looking after your dad and he is such a fabulous character. I am so pleased that you feel so happy with everything at Thornton Hill. Our aim has always been to provide exemplary care in a beautiful setting. In the two months since we have been open it has been a joy to get to know your dad and see him flourish with confidence and improve in health. Thanks again for taking the time to leave this review.
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Review from Judith S (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent just over 3 weeks at Thornton Hill following a long stay in hospital.
During that time all the staff were so welcoming,friendly and professional.
Dad was happy there and felt like part of the family.He felt safe,respected and well cared for.
The home is beautifully decorated with so much
attention to detail .It feels like a high end hotel and has lots of areas including a conservatory and library ,ideal places to relax or chat to fellow residents.
On a warm day the roof terrace is a perfect spot to have a cup of tea and take in the amazing views.
The food is wonderful and the chef goes above and beyond to try accommodate and special requests.
I would not hesitate to recommend Thornton Hill and cannot fault their care and attention in looking after my Dad and making him feel happy and secure.
Reply from Ben Redhead, Owner at Thornton HillThank you for your kind words. It was a real pleasure for our team to help your dad after his time in hospital. It was great to see him build up his strength and lift his spirits. He seemed to thoroughly enjoy the company of other residents, especially at meal times and he is already missed by those who live at Thornton Hill permanently. I know your dad is considering his options for the future and it's such a compliment that he says he wouldn't hesitate to call Thornton Hill his home. Thanks again for such a lovely review!
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Review from Julie M (Niece of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On visiting my Aunt on numerous occasions since she became a resident I have been so impressed by the care she has constantly received. The staff are very professional yet extremely friendly and make it feel like it's a personal home environment. The food is amazing and the chefs so accommodating.
Her
room is beautiful so elegantly decorated and to a high standard. The facilities for the residence and visitors is stunning and so welcoming.
The owners have definitely given the home such a lot of consideration regarding the individual needs of their residence. They have a lovely roof terrace where they can enjoy the wonderful scenery as well as a very spacious conservatory. I enjoy visiting my Aunt and seeing her thriving in a relaxed and happy home.
Reply from Ben Redhead, Owner at Thornton HillThank you for this very nice review. We are happy to finally be open and make Thornton Hill the home from home so many elderly people deserve. It means a lot that you have taken the time to share this feedback for others to see. Thank you so much.
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Review from Vivienne P (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved in here more or less when they opened the doors. She was so impressed when we looked around in November that she was happy to wait until the grand opening at the beginning of February. The accommodation is excellent, the attention to detail second to none. A lovely roof top terrace has
been built and it will be fantastic to sit there on warm summer days and enjoy the spectacular views. The food is excellent too. A good variety and always piping hot. However the most important part to mention is the staff. They are wonderful from the owner Ben to the housekeeper Liz. Every member of staff is kind and caring taking time to talk to the residents and get to know them. They genuinely care and it is such a relief to know she is being so well looked after in such lovely surroundings. The manager Zoe has gone over and above to make sure everything was in place for Mum's arrival and has continued to be very hands on ever since. I cannot recommend this care home enough.
Reply from Ben Redhead, Owner at Thornton HillThank you so much for such a lovely review. We are delighted to finally be open and care for your mum. Your review has perfectly picked out what is most important to us and I thank you for sharing this for other people to see. We will always ensure you mum has the best care possible now and in to the future.
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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Thornton Hill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.994 for Thornton Hill is calculated as follows: ( (161 Excellents x 5) + (1 Goods x 4) ) ÷ 162 Ratings = 4.994
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Thornton Hill is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Ben

Ben Redhead

Job Title: Owner Joined: 2015

Hi, I'm Ben, and I am the proud owner of Thornton Hill Care Home and Well Springs Nursing Home.


I joined my father in business in 2015, where I learnt all the roles in the home by performing them alongside our fabulous team. Eventually, I learnt how to play a leading role in running the business, with quality at the forefront of all decisions. Fast forward to 2025, when our small family business bought our second home, Thornton Hill.


I came into care because I love seeing what is possible in a world where, sadly, there are not enough lovely homes. I am involved daily across both homes and always love to meet families that want to look around. I feel lucky to be a part of such an amazing team where we have lots of staff who have stayed with us for decades.


My grandma was looked after by my incredible colleagues for 5 years of her life when she needed that extra support. I trust our staff to try their hardest and let their personalities shine, and that is why we have a lovely reputation as a business that truly cares about the elderly people who need great care.

Frequently Asked Questions about Thornton Hill

What types of Care is Thornton Hill registered for?

Older Person Care & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thornton Hill have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Thornton Hill?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thornton Hill to the centre of Skipton?

5.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thornton Hill to verify any information. View our terms and conditions. Thornton Hill has an Enhanced Service - more info.