Thornton Hill

Church Road, Thornton In Craven, Skipton BD23 3TN
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36 Reviews
  • Thornton Hill, Skipton
Thornton Hill has recently been purchased and renovated (2025)to bring a modern 21st century feel to the 1870's manor house.

A lovely environment is only relevant if the staff are right.

The belief at Thornton Hill is that if staff can enjoy a happy work environment where they have the trust and resources to do their jobs to the best of their abilities, mixed with shining personalities, inevitably the care can be of the highest quality.

Thornton Hill aims for exceptional as standard and will always work tirelessly to ensure the elderly people residing there live fulfilled, happy lives.
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Care Provided by Thornton Hill

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 27 Service Users

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1800 – £1800

Included in weekly fees is all care, laundry, food, drink etc. We provide a list of items that may not be included in the weekly fee. These are things such as hairdressing and chiropody. An in-depth discussion with the owner prior to admission will ensure all fee information is understood in full.

These prices are only a guideline, please contact Thornton Hill to find out the exact price for your requirements.

Contact Thornton Hill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Thornton Hill to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Glennon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visitors are welcome at a time that suits them and the person they are visiting.

Parking

  • Parking is available and there are 15 spaces.

Thornton Hill Reviews (36)

Over all time Thornton Hill has 36 reviews.

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Total of 36, showing 1-20
Review from Roy B (Son of Resident) published on 9 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for with kindness, helpfulness and professionalism for almost 4 years, including the final days of her life in April 2023. I couldn't recommend Thornton Hill more highly - it's a warm and caring place, where my mother felt safe and well looked after in every respect.
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Review from J S (Daughter of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is doing an excellent job, Mum is very happy and well looked after and entertained.
Unfortunately, the rooms do need work and are looking shabby.
Reply from Sharleen Polley, Manager at Thornton HillThank you for taking the time to review Thornton Hill and we are pleased that you rate our overall experience as excellent. We appreciate your kind comments regarding our home and your mum's care and I will pass these on to our team. Some of the facilities in Mum's room are due to be updated this year. Mum's room was newly decorated when she moved in but we are happy to discuss this further at a mutually convenient time.
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Review from Shirley N (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for over a year now and is very settled. We know she is well looked after and very comfortable at Thornton Hill. Everyone here is friendly and helpful and every effort is made to make my mum happy and comfortable. The atmosphere is warm and welcoming. The last thing you want is for
your loved one to go into a care home but every single member of staff is caring and take time to make it a home from home.
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Review from Christine B (Daughter of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Thornton Hill for over 2 years and I feel that she has been very well cared for throughout her stay in a safe environment. All the staff I have come across are very caring, cheerful and patient and show genuine concern for her wellbeing. The management/administrative
team are very approachable and a great source of help for residents' relatives.
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Review from K S (Friend of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time spent with my neighbour and friend at Thornton Hill is very good. She is well cared for. The staff are very caring and she has great interaction with them. The staff go above and beyond and are in contact with her family to keep them updated with her care. She likes to stay in her room so I
am not sure what activities she joins in with. Perhaps if it is a crossword or sheet activity, they could bring one to her room.
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Review from John B (Son of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only have praise for all that the staff do for Mum, in very difficult circumstances at times, due to her Alzheimers. I would certainly recommend Thornton Hill.
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Review from Nigel T (Son of Resident) published on 6 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been a resident for a little over six months now and has had no problems whatsoever. He regularly reports back that he is well cared for and looked after and that the food is excellent. As his son, I am updated on a regular basis and free to phone up at any time whatsoever. All the staff
I find courteous and professional and have built up a good, trusting relationship with them. The only drawback is due to the pandemic, visiting over the last six months has obviously been touch and go but these are unprecedented times and obviously no fault of the care home.
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Review from Gary (Son of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Comments are based on limited knowledge of the care home due to Covid-19 restrictions.
Overall good impressions of the home and people.
Hopefully, as restrictions ease visiting will be easier and require less admin.
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Review from Tracy J (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with all the services and interactions I have had with all the staff.
Every staff member is kind and considerate.
All are attentive and seem to be great problem solvers.
The building is kept spotless.
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Review from John S (Stepson of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We live 250 miles away from the home, however, they are extremely good at keeping us informed of any problems. My stepmother has severe dementia so not easy to deal with and look after and the staff do a magnificent job caring for her.
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Review from Joanne H (Niece of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aunty has been a resident since April this year and her care is faultless. Any concerns are brought to my attention immediately and when I do email for any reason they are always answered with a friendly reply. Nothing is too much trouble and all the staff have an amazing work ethos.
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Review from Howard B (Son of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Thornton Hill just as the Covid pandemic started so close visits have been rather restricted but have always been held in a safe environment. Mum appears settled and speaks very highly of the care that she receives, commenting on how friendly and helpful they are. From my contact, I also
find the staff in the same way despite the recent trying times.
I feel that the care given has improved Mum's quality of life as prior to her moving into Thornton Hill there were frequent calls from her home for emergency doctors to attend her and subsequent hospital admissions. However, in the last fifteen months or so there have been no such issues reported.
If there are any problems, staff are quick to inform of the matter of concern and advise of any action needed or taken.
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Review from John P (Son of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was taken into Thornton Hill for palliative care on a fast track NHS continuing health care which meant that the fees were covered by the NHS. This was in place of hospice, hospital or home hare.
Mum never wanted to go into a residential care home but recognised that this was becoming necessary
for her own safety and our own inability to offer the level of care she was beginning to need.
Thornton Hill showed real care for her during her brief stay. They were able to help her get up and dressed and even sit at table in the dining room showing her real respect. Sadly she died a few days after she arrived. On her last day she was in bed and staff continued to show her care and affection as they also did to me. I needed to leave late evening but staff remained with her until she died in the night.
Everyone showed her the care and respect that she should have had. Our only sadness is that she did not live long enough for us to fully appreciate what Thornton Hill clearly offers.
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Review from Alyson C (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were able to go into Thornton Hill to see my mum for the first time recently. We were lateral flow tested prior to being allowed entry and asked to wear personal protective equipment. It all felt very well organised and safe, both for my mum and also for ourselves.
Despite all the difficulties recently
the staff and carers at Thornton Hill have provided a wonderful safe and secure environment and still given excellent care to the residents. My mum was bright and cheerful and looked really well, and smart and tidy. She couldn't speak highly enough of everyone and said how well she was being looked after.
A big well done to everyone, and thank you all.
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Review from Joey P (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum depends upon the care and commitment of staff for her mental and physical needs which she gets daily. Highly anxious, she gets reassurance and encouragement to participate in activities and events although sadly declines most due to her condition.
Staff keep me informed and genuinely care for her
well-being which I and my sisters are very grateful for as her mental health is extremely fragile.
The home is welcoming, clean and tidy whenever we visit and compared to the many homes we looked at prior to this, far exceeds on many levels.
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Review from Tracy J (Daughter of Resident) published on 13 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this place enough. My mum's life has been massively changed for the better, and that means the world to me.
Every single aspect of this place is exactly as you would want it to be.
The level of care and kindness I have encountered from every member of staff is outstanding.
I cannot
imagine how hard it been for all the staff these last few months. A massive thank you for all you do, and a huge round of applause to the manager. Outstanding, above and beyond.
Mum is safe, clean, happy, well-feed, and busy; they're always doing something! She sometimes can't talk on the phone for long, because she's in a rush to get back to her lovely new friends and sing-songs!
All aspects of her care are just as I would want for my precious mum.
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Review from Patricia Ann G (Daughter of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thornton Hill is a caring and friendly care home. Mum has been there for over four years now and their care for her is wonderful.
They keep me informed regularly and don’t just care for the residents but the whole family.
I miss seeing mum at the moment but also miss all the cheerful staff.
At
least I can FaceTime mum which is better than wearing masks.
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Review from Elizabeth J (Friend of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I totally agree with the statement made by Thornton Hill. I have found the staff to be extremely caring and very helpful. My friend's room is excellent and well furnished. I am always made welcome when I visit and the staff have always time to talk. Nothing is too much trouble for them. If anything
is amiss I am contacted immediately.
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Review from Yvonne Q (Daughter of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m extremely happy with the care that my mother is receiving. Both management and team leaders are always willing to talk to me and my brother, they are always in contact with us if there’s a problem or a concern. We couldn’t wish for anywhere better.
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Review from Lynn S (Daughter of Resident) published on 5 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Thornton Hill in 2019 having previously lived in another care home. She has dementia and as her condition grew worse it was apparent that she needed to be in an environment that could support as her needs changed. She settled very quickly due in part to the very small group of residents
that she lives with and the homely feel of her surroundings.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Ben

Ben Redhead

Job Title: Owner Joined: 2015

Hi, I'm Ben, and I am the proud owner of Thornton Hill Care Home and Well Springs Nursing Home.


I joined my father in business in 2015, where I learnt all the roles in the home by performing them alongside our fabulous team. Eventually, I learnt how to play a leading role in running the business, with quality at the forefront of all decisions. Fast forward to 2025, when our small family business bought our second home, Thornton Hill.


I came into care because I love seeing what is possible in a world where, sadly, there are not enough lovely homes. I am involved daily across both homes and always love to meet families that want to look around. I feel lucky to be a part of such an amazing team where we have lots of staff who have stayed with us for decades.


My grandma was looked after by my incredible colleagues for 5 years of her life when she needed that extra support. I trust our staff to try their hardest and let their personalities shine, and that is why we have a lovely reputation as a business that truly cares about the elderly people who need great care.

Frequently Asked Questions about Thornton Hill

What types of Care is Thornton Hill registered for?

Older Person Care & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thornton Hill have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Thornton Hill?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thornton Hill to the centre of Skipton?

5.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thornton Hill to verify any information. View our terms and conditions. Thornton Hill has an Enhanced Service - more info.