Ivy Lodge

I have been delighted by the care the home has shown my mum since she moved there in February 22. From the moment I entered Ivy Lodge, I was struck by the friendliness, welcome and care for detail that I encountered. The complexity of having to move from Nottingham after 70-years, during a period of Covid, was sensitively dealt with and was much appreciated. I feel that the staff are really trying to get to know Mum and her needs on an individual level. Everyone always seems so incredibly friendly and cheerful, even when faced with such difficult pressures at the present time. The management of the home is excellent and well established whilst the owners are welcoming and play an important role in the varied activity programme that Mum has really started to enjoy and appreciate. All individuals, from the carers to the cook, are just lovely! Everyone seems to genuinely care. To have her so close and well looked after has made such a difference in my life. Thank you.

Well done to the whole team for creating a unique, caring, homely establishment.

I hope when my turn comes I can find somewhere like Ivy Lodge.

My mum moved into Ivy Lodge in February 2020 just before Covid restrictions. The care our mum has received has been second to none. Having watched the videos and pictures of all the in house activities and entertainment arranged and carried out by the staff, totally brilliant! Ivy Lodge has managed Mum's health extremely well and has also been able to help her gain weight which she desperately needed. We cannot praise everyone at Ivy Lodge enough for the outstanding level of care.

Ivy Lodge ... You're fab xx thank you xx

We were worried about Mum going into a care home, especially in the present times but we had heard such good reports about Ivy Lodge and we were lucky that a room was available just at the right time. We had no need to be concerned, Ivy Lodge is a lovely place, it’s homely, spotlessly clean, very caring and all the staff we met were the same. Nothing was too much trouble and Mum wasn’t just looked after she was made to feel part of “a family”. Mum was a little apprehensive going into a care home because a long time ago someone she knew had a difficult experience in one, however, she herself said she was so pleased to have experienced Ivy Lodge as she couldn’t fault it and she felt cared for and looked after. All the staff she saw made her feel secure and safe. The inside of Ivy Lodge is cosy with lovely furnishings and the residents' rooms are the same with fresh flowers regularly being brought in. We would have no hesitation in recommending Ivy Lodge to anyone.

Having worried about putting my mother into a care home in January we now all look back and think this has been the best thing to happen to her. My mother is happy, relaxed and feels totally at home in Ivy Lodge. The care is wonderful and all the carers are attentive and friendly and she thrives on the day to day contact with a variety of people. The food is really good and my mother always informs me when I ring that she's had a lovely day so what more could you ask for. Would certainly recommend Ivy Lodge to anyone looking for a "home from home".

Communication with residents’ families is excellent and overall Mam could not be better cared or catered for.

I would highly recommend Ivy Lodge to any prospective resident.

Ivy Lodge is a happy, caring and friendly home. I have complete peace of mind knowing that my mother is well cared for.

I feel very lucky that Mum is in such a wonderful home and grateful for the excellent care she receives.

My family and I would like to thank the staff at Ivy Lodge for the care, respect and attention they gave to our Aunt during her stay with them. The home is clean, well maintained and welcoming to both their guest and their family. Ivy Lodge puts the "care" into care home. Thank you.

The facilities are excellent and we couldn’t wish for Mum to be anywhere better and Mum is very happy and content here.

Ivy Lodge feels like a home with a beating heart. The staff are all kind, helpful and flexible - nothing is too much trouble and I'm treated as an individual. Ivy Lodge is welcoming to visitors and family alike. I'm encouraged to go out with my family, but at the same time, there are lots of activities organised by the home if I wish to participate. I have a nice room of my own and the food is good.

Fabulous place and spotlessly clean.

Dad has been resident since April 2019. It did take him a while to adjust (let's face it, leaving your home/familiar surroundings and his fantastic neighbours is a very daunting experience) but the staff at Ivy Lodge are one in a million - very dedicated and a warm, close-knit team. They do everything in their power to accommodate Dad and always go that extra mile. A very warm, clean, comfortable place - home from home feel with smells of home-made cooking, freshly made desserts and cakes - amazing! An added bonus!

Since arriving at Ivy Lodge on 30/5/19 I have received excellent care and attention and made very welcome. Being a diabetic, diet is important, and this is strictly carried out with excellent meals, resulting in improvement in my health. There are activities to suit everyone, and regular outings etc. Cleanliness is a priority and excellent rooms are regularly cleaned. Washing and laundry service is available. Every need is met.

Mum had been very isolated prior to her moving to Ivy Lodge and very anxious, but the staff are wonderful, extremely caring and have really helped her to rediscover her concern and empathy for others, it's lovely to see. The activity programme of activities has helped to enrich her life also. The craft bowls has been a great success as she has always had good hands/eye coordination. I do think she feels happier now than she has done for years.

There is a varied and imaginative programme of activities and outings which are managed safely and efficiently and, most importantly, with fun and laughter. One-to-one time is available if requested and suggestions and involvement from family and friends is welcomed and encouraged.

My elderly mother has lived in Ivy Lodge for over 2 years, and during my many visits, I am always so impressed by the genuine care that is so evident from the staff towards the residents, who are treated with respect and dignity. It is evident from the home's atmosphere and culture, that both the owners and the staff are committed to the well-being of all the residents. This reflected too in the varied programme of activities and visits, designed to engage and stimulate the residents.