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Part of a friendly, welcoming community, Comfort House has a relaxed and happy atmosphere where residents can feel comfortable and at home. The large bedrooms all have ensuite shower facilities and there are a number of communal areas for the residents.
The dedicated and compassionate...
Care Provided by Comfort House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Additional services such as hairdressing will be charged separately.
Contact Comfort House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Denise Iden(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2001
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Comfort House Reviews (40)
Comfort House has a Review Score of 9.4 (9.447) out of 10, based on 12 reviews in the last 2 years.
Over all time Comfort House has 40 reviews.
My husband has received the best of care at Comfort House. He has complex needs and has been treated with kindness and respect. As his needs have changed, the staff have adapted to them. I have also been treated with kindness and respect.
Thank you for your lovely review. We will pass this over to the team at Comfort House.
I would like to thank the staff and management at Comfort House, for the well-being of my father who has dementia, he's been getting good quality care from all the staff, he seems to have settled in and made some new friends, and he was very isolated when he was at home, I am not worrying as much now because he's getting the care he so deserves.
Thank you for your review. We are delighted to hear your positive feedback and will share this with the team at Comfort House.
Pleasant home, always warm and welcoming when visiting. Carers are pleasant and helpful when asked questions and when providing care. Will always contact the family if any change in the condition of the resident or if any concerns.
Thank you for your kind words. We will ensure this is passed over to the team at Comfort House.
My mam has been here for over 2 years, the staff are very caring and she is always dressed nice. The only problem is with her food but hopefully, this will be sorted out.
Thank you for your review and also feedback about your mum's food. We will ask the team to speak with you so we can look to get this improved for you. Your kind comments about our team will certainly be passed on to them all.
My Grandad was taken into Comfort House on New Year's Eve. This was one of the hardest things we as a family, have had to do. We were all emotional and upset. We were greeted at the entrance of the home by management staff, and after talking and sorting things out for 5 minutes, we felt at ease. The way they spoke and were talking about what happens, and what they do, was second to none and really professional. They gave us a sense of relief that they would take good care of my grandad and we left as happy as we could, considering the circumstances. I follow the account on Facebook and seeing all the activities and photos makes us all smile. The staff and management go above and beyond. When we FaceTime my grandad, he seems so happy and that he has taken to all the staff really well. I would highly recommend Comfort House to any family that has to make the hard decision and put a elderly relative into care. I can't thank the staff enough for making my grandad's time so enjoyable.
I tell everyone about them.
I have recommended Comfort House to other people needing care for loved ones.
During the lockdown the residents here have had regular social events to distract them from the fact that they have not been able to see family and friends. The photos must have reassured their families so much.
Well done, Comfort House!
My dad was taken in on New Year’s Eve. I've never been so heartbroken in all my life. The staff that welcomed us at the entrance were unbelievable, they had me convinced within minutes they would take good care of him and us. We are now into the 5th week and I can honestly say from the bottom of my heart I’ve seen an unbelievable change in my dad, he’s back to his old cheeky self when we FaceTime him or vice versa. He has the staff laughing at him and the staff are so genuinely caring towards him. I would personally like to thank the management team and their staff for all their hard work and effort and care they have shown my dad and my family as a whole, thank you very much Comfort House for everything.
Comfort House offers a home from home environment. Staff are very welcoming friendly and always go the extra mile to make sure needs are met. I would definitely recommend Comfort House to friends or family who require respite care or even long term.
Mam is 104 this month and even though we won’t be able to celebrate with her I know the staff will make it a special day for her.
Keep up the good work.
As I live abroad, my visits with my mum are limited. I visited in December, it was a delight to walk into Comfort House. The manager and staff had certainly pulled out all the stops to make the lounge and common areas very festive. Christmas trees and decorations filled the rooms and it certainly put a smile on my grandchildren’s faces. I’m sure the residents appreciated the efforts the staff made!
I visited my mum last week, but unfortunately, she was taken into hospital. The deputy manager rang to inform me of mum’s situation, her professionalism and handling of mum’s situation helped very much to put my mind at rest.
The care, compassion, professionalism and help given by all the staff is to be praised. I was very happy when mum was discharged from hospital and returned to Comfort House, as I knew she would get the care and attention needed. They go above and beyond their duties to make the residents feel as comfortable as possible!
I cannot thank the lovely, hardworking staff enough for the excellent care and support they have given mam these last two years she has been resident here. There has been such hard work by all members of staff to ensure all residents are happy and the social media page is amazing as I am able to keep up to date with all the activities on offer, from painting, cookery, gardening, singing, playing games, the list is endless. It’s only a shame that all relatives feel unable to participate in family events, like the lovely end of summer garden party, as the staff throw their hearts and souls into organising such events, to benefit the residents. Thank you so much Comfort.
My mother moved into Comfort House on 16.9.19 after a two-week stay in hospital suffering from dementia. She was very confused and agitated. I was given seven days to find a residential care place. The lady from Comfort House visited the hospital to assess and was fabulous. All the staff at Comfort House have been brilliant at settling in and looking after this 93-year-old lady. The staff have been wonderful to me and my family. It is a relief that she is at Comfort House.
It's always a pleasure to visit. The staff are all most helpful.
Since Comfort House has been under new management it has greatly improved in all areas. The staff are lovely and friendly and make you feel welcome. I have no worries regarding my dad's care as he always looks tidy and the staff take special care with his personal care and meet his needs when required. Thank you Comfort House.
Comfort House provides a clean comfortable safe environment for our mother. Carers are professional and very respectful to residents and family alike. They have provided extra support tour mother at times of personal bereavement. Personal items are kept well laundered and she is always well dressed. The redecoration recently carried out has brought a more modern look to the building.
Used a number of times over the last three years for respite care for my father. Always found them to be accommodating and friendly to deal with when making bookings and queries. Staff appear friendly. On a negative - Clothes always seem to go missing during a stay, glasses too. Had booked my father to stay this Christmas - made the provisional booking in September. However, received a letter on the 8th December informing me that due to staff shortages he could not stay. It has left us in a difficult situation and am currently trying to find another provider. I would not trust them again with respite care.
We have been using Comfort House for the past 2 years for Respite for my Father. I cannot praise the staff highly enough, they are friendly and attentive nothing is too much trouble. The home has recently had a refresh so looks clean and tidy it also has a nice outside space for residence to sit in nice weather. The bedrooms are light and airy with en suite facilities.
My father was with Comfort House for 3 months. In that time he was well cared for, very well cared for. The home is clean, homely and very welcoming. The staff are efficient and friendly, nothing is too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Comfort House.
There are no upcoming events for Comfort House.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Comfort House.
Meet the Team (0)
There are no Team Members posted yet.
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