Marine Park View

We chose Marine Park View because it feels like a family home. It doesn't feel like a hospital, which a lot of the bigger sites can do. The site location is amazing, being located near the coast and next to a park. Taking Mother out for walks in her wheelchair was a family favourite for visits. As Mother's mobility declined then equipment was supplied, even providing a hoist when she became too fragile to lift manually. The staff are caring and capable. The management is friendly and approachable.

I would like to thank Marine Park View so much for all the efforts made by the staff, you guys are doing a great job!

As the weeks passed they got to know Dad's needs and his triggers. There is a fantastic mix of qualifications, experience and personalities amongst the staff to make sure your family member receives the best care. They take time to see how you are too, even my pet dog. Nothing is too much trouble. If your relatives need any equipment they are on it straight away. Being here we know Dad is safe and his mental health is on the up.

Very happy with the way things have improved. The staff and management are great and feel good that my mother is getting the care she needs.

Nice friendly staff. Would be nice to have more outings to the park in summer for exercise.

Glad we found this place.

My mother has been a resident at Marine Park View for over 3 years. Since the home came under new management earlier this year I feel that communication, care and general well-being of my mum has improved greatly. The new manager is a lot more approachable and friendly and seems to genuinely care about the residents (management prior to this were quite unapproachable.) We were looking into moving my mum to another care home due to issues raised by CQC following their last inspection (issues that we were unaware of prior to this.) The home has improved so much in the last few months, care staff and management are now very friendly and approachable and always assist with any concerns that we raise. This gives us peace of mind that my mum is being well cared for and she seems content here.

My relative has been a resident at Marine Park View for 16 years. Her physical care has always been good - personal care, hygiene, continence and skin care management. The staff are friendly, kind and always helpful. I can discuss any query or concerns at any time, always.

My mam has always been shown dignity and respect and has had all her needs met. The manager and care staff are supportive, and I will be forever grateful to them for my mam's care, making her feel safe, content and happy. The support she's been given from everyone in the home means so much. The manager and all staff have gone more than the extra mile.

My mam loves it here. She speaks very highly of all the staff. She is always well turned out with regular haircuts and always has her nails done, which she loves. I find the staff kind and helpful, and always answer any questions I have. My mam is always chatting and laughing with the staff, and I feel like they understand her mood well and manage her appropriately. I'm happy with her care.

Overall, I am quite happy for my wife to continue to reside at Seahaven as she appears to be content and enjoys staying there.

My cousin has been a resident at Seahaven for approx 13/14 years now. I have always been happy and satisfied with the care provided. She is always clean and tidy; she has regular showers daily. Staff pay good attention to her countenance and skin problems. Good liaison with GP and nurses as needed. Her room is kept in clean and tidy condition. Staff always have appropriate answers to any queries I may have. They encourage independence as much as possible. I also notice good interaction/supervision with other residents too. Bottom line - good physical care provided.

Absolutely lovely staff, warm, considerate, attentive and genuine. I had to place my loved one here for two weeks and felt reassured from the very start with all the smiling faces. They ask many questions before accepting any new resident, even on a short-term basis, which l liked. Loved the atmosphere saying "hi" to staff and residents walking around the building, which is old but warm and safe. One of the nurses has had her own Mum living there for years, which speaks volumes about the quality of care on offer. Would not hesitate to repeat the visit if necessary. No hesitation in giving this one ten out of ten!

I could not recommend Sehaven Care Home enough. My nana has been here for nearly a year, and I cannot believe the progress she has made. I can see how much she enjoys being there; she speaks very highly of the staff and her experience being there. The staff are fantastic; they are always happy to help with anything. All-round excellent service. I am very happy my nana has the opportunity to live there. I can't thank the staff enough for everything they do.

Could you tell us when the residents go out in the minibus (we were told the care home has one for residents)? And when they go across to the park, please. As my mother-in-law has been there nearly 12 months and we've not seen a minibus or heard about them going out, even in the back yard.

Seahaven has gone through difficult times due to Covid but has kept a high standard and duty of care to all residents; my mother included; she has been there and well looked after for a number of years. If you are looking for a care home, I would recommend you look no further for the quality and well-run establishment.

Thank you to the manager and all you’re lovely staff.

A few weeks ago my aunt had to have a stay in hospital. She was wasting away without the care she’d been used to at Seahaven. Fortunately, we were able to get her back to the home - but were not hopeful she would make it. The care and attention she received are nothing short of miraculous. She is now walking unaided, putting on weight and most importantly, happy. Thank you to all the staff here! You are unseen heroes in our family's eye.

Our relative has been at this home for a number of years, and we have been extremely happy with the care and dignity they have received. The management and staff have always been approachable and have addressed any issues we have had. The care staff are very attentive to the needs and varying requirements and have kept us well informed. This home has provided a safe environment and have catered to the needs of our relative in some very difficult times in recent years. In our opinion, this home has some incredible staff and have always ensured that our relative has been well cared for.

We moved Dad into Seahaven during the pandemic to be closer to family. With myself living in Australia, I was unable to be part of the selection process. Over six months later, and at the first opportunity, I was able to get over to see Dad, his new home and to meet the staff. My first impression of this facility and the lovely kind-hearted people who look after our precious father, with such care and dignity, was 5*. Dad too is always full of praise for all the staff and carers, the facility, meals, etc... In his words, "I'm in the best place I could possibly be in". In the short time I spent with Dad and the interaction I had with the staff and carers, I second that. All the staff were so accommodating during my visit, allowing me to spend as much time as I wanted with Dad, taking him out whenever we wanted, for as long as we wanted, nothing was a problem. Dad is happy, content and comfortable, and in that, I feel so much more relaxed with how things are.