Marine Park View

146-148 Beach Road, South Shields NE33 2NN
Review Us
9.6 53 Reviews
  • Marine Park View, South Shields
Marine Park View Care Home is a loving in family-run care home and part of the Award Winning Caring and Leading Group (Leaders in Care Winner 2024 and Nominated for Provider of the Year at Leaders in Care Awards 2025). The team at Marine Park View are passionate in providing excellent person-centred residential up to 30 residents. Located opposite the South Marine Park, Marine Park View has dedicated caring staff to attend to the needs of residents with all the amenities one may need on their doorstep.

The team at Marine Park View believe strongly in the mission statement outlining their commitment to providing excellent care. All staff believe that people need to feel content and secure - physically, mentally, socially, emotionally and spiritually.

Residents have a choice of upstairs and downstairs lounges, separate dining area, dedicated activities co-coordinator and the home cooks fresh, nutritional and exciting food.

Marine Park View is a hive of activity and the dedicated team brings joy and reassurances to everyone who chooses to live there.
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Care Provided by Marine Park View

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1099 – £1399
  • Self-Funded Residential Dementia Care: £1099 – £1399
  • RESPITE Self-Funded Residential Care: £1099 – £1399
  • RESPITE Self-Funded Residential Dementia Care: £1099 – £1399

Cost are calculated by assessed need plus direct hotel costs added (cleaning, food etc) On preassessment an accurate weekly fee will be calculated for you

These prices are only a guideline, please contact Marine Park View to find out the exact price for your requirements.

Contact Marine Park View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Marine Park View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Seahaven CH Ltd

Person in Charge

  • Toni Carlin (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • No restrictions to visiting

Parking

  • The car park is situated at the back of the home.

Marine Park View Reviews (53)

9.6

Marine Park View has a Review Score of 9.6 (9.627) out of 10, based on 24 reviews in the last 2 years.
Over all time Marine Park View has 53 reviews.

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Reviewer Connection to Marine Park View
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Total of 53, showing 21-40
Review from L S (Cousin of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been a resident at Marine Park View for 16 years. Her physical care has always been good - personal care, hygiene, continence and skin care management. The staff are friendly, kind and always helpful. I can discuss any query or concerns at any time, always.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View
Thank you for your exceedingly kind and encouraging words. As you know she is a bit of a celebrity within our service due to her longevity of residency but more so for her affectionate and engaging…read more
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Review from Y D (Daughter of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has always been shown dignity and respect and has had all her needs met. The manager and care staff are supportive, and I will be forever grateful to them for my mam's care, making her feel safe, content and happy. The support she's been given from everyone in the home means so much. The manager
and all staff have gone more than the extra mile.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View
Thank you. It was a pleasure and an honour.
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Review from Donna B (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam loves it here. She speaks very highly of all the staff. She is always well turned out with regular haircuts and always has her nails done, which she loves. I find the staff kind and helpful, and always answer any questions I have. My mam is always chatting and laughing with the staff, and I feel
like they understand her mood well and manage her appropriately. I'm happy with her care.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View
Thank you, Donna, for such a lovely review. Our team will be delighted that you are happy and content with your Mams care. She is, of course, a real pleasure for us to support, and we feel honoured to…read more
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Review from Robert N (Husband of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has improved significantly since it was taken over by a new management team. The care staff are very friendly and give great support to the residents and treat them with the utmost dignity.
Overall, I am quite happy for my wife to continue to reside at Seahaven as she appears to be content
and enjoys staying there.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View
Thank you. We continue to be honoured to provide care and love for your dear wife. Thank you for the kind comments. We continue to move forward and further developments are on the way.
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Review from Louisa S (Cousin of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has been a resident at Seahaven for approx 13/14 years now. I have always been happy and satisfied with the care provided. She is always clean and tidy; she has regular showers daily. Staff pay good attention to her countenance and skin problems. Good liaison with GP and nurses as needed.
Her room is kept in clean and tidy condition. Staff always have appropriate answers to any queries I may have. They encourage independence as much as possible. I also notice good interaction/supervision with other residents too. Bottom line - good physical care provided.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View
Thank you, Louisa. We are always delighted to receive open, honest and positive reviews of our service, and we are especially proud of those that single out our teams and their attention to detail and…read more
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Review from Shaun H (Son of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely lovely staff, warm, considerate, attentive and genuine. I had to place my loved one here for two weeks and felt reassured from the very start with all the smiling faces. They ask many questions before accepting any new resident, even on a short-term basis, which l liked. Loved the atmosphere
saying "hi" to staff and residents walking around the building, which is old but warm and safe. One of the nurses has had her own Mum living there for years, which speaks volumes about the quality of care on offer. Would not hesitate to repeat the visit if necessary. No hesitation in giving this one ten out of ten!
Reply from Vivek Gupta, Director at Marine Park View
Dear Shaun, we are extremely grateful for your review, and we are proud our service has brought such reassurance to you. We are always here if you do need our services again, and we know our dedicated…read more
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Review from Stephanie B (Granddaughter of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not recommend Sehaven Care Home enough. My nana has been here for nearly a year, and I cannot believe the progress she has made. I can see how much she enjoys being there; she speaks very highly of the staff and her experience being there. The staff are fantastic; they are always happy to help
with anything. All-round excellent service. I am very happy my nana has the opportunity to live there. I can't thank the staff enough for everything they do.
Reply from Dr Vivek Gupta, Director at Marine Park View
Thank you so much for your lovely review of Seahaven, and you cannot recommend the home enough! The staff work extremely hard to deliver excellent person-centred care, and I will ensure your kind…read more
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Review from D R (Son-in-law of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Could you tell us when the residents go out in the minibus (we were told the care home has one for residents)? And when they go across to the park, please. As my mother-in-law has been there nearly 12 months and we've not seen a minibus or heard about them going out, even in the back yard.
Reply from Dr Vivek Gupta, Director at Marine Park View
Thank you for your feedback regarding Seahaven. We understand you have raised this issue and we have explained that a minibus is not a service the home has offered or advertised but as we move out of…read more
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Review from Linda S (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Seahaven has gone through difficult times due to Covid but has kept a high standard and duty of care to all residents; my mother included; she has been there and well looked after for a number of years. If you are looking for a care home, I would recommend you look no further for the quality and well-run
establishment.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Linda, thank you so much for your lovely review of Seahaven - the staff work extremely hard to deliver excellent person-centred care, and I will ensure your kind words are passed on.
Best…read more
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Review from Jennifer C (Sister of Resident) published on 19 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has resided in Seahaven since August 2021. In that time, l have put my trust in everyone working there (on every level) and feel that some have become my friends. The care is excellent, and l love the comfortable, relaxed atmosphere from entering the front door. My sister has settled in well
and now classes it as home; this in itself gives the family peace of mind.
Thank you to the manager and all you’re lovely staff.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Jennifer, thank you so much for your kind words and review. The staff work so hard to ensure excellent care and we are so grateful for your review that reflects this. We aim to continue improving…read more
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Review from Philip C (Nephew of Resident) published on 19 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A few weeks ago my aunt had to have a stay in hospital. She was wasting away without the care she’d been used to at Seahaven. Fortunately, we were able to get her back to the home - but were not hopeful she would make it. The care and attention she received are nothing short of miraculous. She is now
walking unaided, putting on weight and most importantly, happy. Thank you to all the staff here! You are unseen heroes in our family's eye.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Philip, wow, thank you so much for such a lovely review. It is really heartwarming to hear about the fantastic recovery your aunt has made with us. We are really grateful for your kind words, and…read more
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Review from Ann D (Daughter of Resident) published on 13 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our relative has been at this home for a number of years, and we have been extremely happy with the care and dignity they have received. The management and staff have always been approachable and have addressed any issues we have had. The care staff are very attentive to the needs and varying requirements
and have kept us well informed. This home has provided a safe environment and have catered to the needs of our relative in some very difficult times in recent years. In our opinion, this home has some incredible staff and have always ensured that our relative has been well cared for.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Ann
Thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear…read more
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Review from Derek H (Son of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Dad into Seahaven during the pandemic to be closer to family. With myself living in Australia, I was unable to be part of the selection process. Over six months later, and at the first opportunity, I was able to get over to see Dad, his new home and to meet the staff. My first impression of
this facility and the lovely kind-hearted people who look after our precious father, with such care and dignity, was 5*. Dad too is always full of praise for all the staff and carers, the facility, meals, etc... In his words, "I'm in the best place I could possibly be in". In the short time I spent with Dad and the interaction I had with the staff and carers, I second that. All the staff were so accommodating during my visit, allowing me to spend as much time as I wanted with Dad, taking him out whenever we wanted, for as long as we wanted, nothing was a problem. Dad is happy, content and comfortable, and in that, I feel so much more relaxed with how things are.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Derek, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear…read more
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Review from P H (Granddaughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan absolutely loved Seahaven and its staff. The location and facilities are excellent. When me and my family visit, the staff are always so friendly and accommodating. I cannot speak highly enough of Seahaven and its wonderful staff.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Poppy, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear…read more
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Review from Joanne P (Daughter of Resident) published on 25 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mam has received at Seahaven. The staff are warm, friendly and genuinely care about the residents. My mam is now receiving end of life care, and I am so pleased with how the staff are looking after her; she received excellent care and is treated with dignity and compassion.
I'm so pleased we chose Seahaven for my mam and will be forever grateful to the carers and staff for looking after my mam so well.
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Review from L H (Daughter of Resident) published on 22 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is looked after beautifully at Seahaven. The staff make sure she and ourselves are made to feel welcome at any time. My mum is very fond of the staff. The home is very well maintained. All staff very happy to assist with any queries at any times. I definitely recommend Seahaven.
Reply from Dr Gupta, Director at Marine Park View
Dear Lysa, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear…read more
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Review from A E (Son of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad seems to like Seahaven; he is always clean when we pick him up. The staff are very helpful; they will help you in any way they can. All-round, a nice home.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Anthony, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear…read more
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Review from Valerie M (Wife of Resident) published on 4 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's, and I am his full-time carer. He visits Seahaven for respite on a regular basis. I love the fact that I can drop him off at Seahaven, and he will be well taken care of. Such a stress relief for me. They treat him as an individual with his own likes and dislikes, his own needs
and desires. I like the respite to be 2-3 days, and Seahaven is the one place I found who does the short breaks... most would only do 7-days. The décor is bright and airy, and there's always a pleasant atmosphere. The room is basic, but he isn't full-time, so it's to be expected. I just love the way they treat him. We now call his times there his 'holiday', and he goes and comes home happy.
Reply from Dr Gupta, Director at Marine Park View
Dear Valerie, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear…read more
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Review from J S (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad went into Seahaven on the 17th of July 2020, and I am very impressed by the caring, helpful staff who have settled him in very quickly. He came from the hospital and is self-isolating, but when I speak to him on the phone, he sounds very happy and content. The manager has been amazing every time
I ring up (every day).
Reply from Dr Vivek Gupta, Director at Marine Park View
Thank you for a lovely review and kind words. All the staff at Seahaven work extremely hard to provide the best care and we are so happy with your review. I have passed on your kind words to the staff…read more
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Review from L D (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always warm, clean and comfortable. The staff are very caring and work with the residents with cheerful good humour. My mother is happy with the care that she receives and feels safe within the home environment (which is very important to her).
Reply from Dr Vivek Gupta, Director at Marine Park View
Hi L D
Thank you for your lovely review. It really means a lot to all the staff at Seahaven who all work extremely hard to provide excellent care. I have ensured your kind words are passed on.
Best…read more
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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Marine Park View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.627 for Marine Park View is calculated as follows: ( (184 Excellents x 5) + (86 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 279 Ratings = 4.627
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marine Park View is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Toni

Toni Carlin

Job Title: Registered Manager Joined: 2023

HI! my name is Toni and I am proud to be the manager here at Marine Park View, our lovely 30 bed residential care home in a lovely location in South Shields with Outstanding views and the fresh smell of the sea air!


I started my career over 26 years ago. I am excited to have joined the caring and leading group in 2023 and have felt overwhelmed by the support of staff, residents and our families. Our home is open and honest and I am passionate about working with residents and advocating for a person centred approach.We take all of our residents inputs and ideas very seriously and we are dedicated to demonstrating that we listen and care. We have lots of activities in the home and our residents help plan these. It is our priority to ensure our residents’ wishes are met so they can continue to live freely with the caring support that we provide. It is important that our residents know we care and listen.


We are excited to welcome you to Marine Park View and I look forward to meeting you!

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