Marine Park View

146-148 Beach Road, South Shields NE33 2NN
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9.6 53 Reviews
  • Marine Park View, South Shields
Marine Park View Care Home is a loving independent family-run care home, passionate in providing excellent person-centred residential up to 30 residents. Located opposite the South Marine Park, Marine Park View has dedicated caring staff to attend to the needs of residents with all the amenities one may need on their doorstep.

Staff at Marine Park View believe strongly in the mission statement outlining their commitment to providing excellent care. All staff believe that people need to feel content and secure - physically, mentally, socially, emotionally and spiritually.

Residents have a choice of upstairs and downstairs lounges, separate dining area, dedicated activities co-coordinator and the home cooks fresh, nutritional and exciting food.

Marine Park View is a hive of activity and the dedicated team brings joy and reassurances to everyone who chooses to live there.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1099 – £1399
  • Self-Funded Residential Dementia Care: £1099 – £1399
  • RESPITE Self-Funded Residential Care: £1099 – £1399
  • RESPITE Self-Funded Residential Dementia Care: £1099 – £1399

Cost are calculated by assessed need plus direct hotel costs added (cleaning, food etc) On preassessment an accurate weekly fee will be calculated for you

These prices are only a guideline, please contact Marine Park View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Seahaven CH Ltd

Person in charge

  • Toni Carlin (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • No restrictions to visiting

Parking

  • The car park is situated at the back of the home.

Total of 53, showing 41-53
9.6

Marine Park View has a Review Score of 9.6 (9.627) out of 10, based on 24 reviews in the last 2 years. Over all time Marine Park View has 53 reviews.

Overall Experience

  • 37
  • 15
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mum has resided at Seahaven for nearly three years. She is happy and safe. The staff here are all extremely hard working and caring. Nothing is too much trouble for them. Activities are excellent and very well led. Visitors are always welcomed and carers and manager ensure you are well informed regarding
all aspects of your relatives care.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Judith


Thank for your lovely review. We are really glad to hear your kind words. All the staff at Seahaven work extremely hard to deliver excellent personalised care. I will ensure the staff are made aware of your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited this care home weekly for at least two months and found the staff extremely pleasant and friendly. I have observed the residents being treated with kindness and dignity. The recreation facilities are catered to the age and ability of the residents taking part. I am well pleased by the
observations I noted on different visits.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear R L


Thank you for your kind words. We are extremely glad to hear of your positive experiences. The staff at Seahaven work extremely hard to provide excellent personalised care and I will ensure your kind words are passed onto them.


Best wishes.

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Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident here since 13th December 2018. I have made visits here at various times of the day and always found the staff very friendly and helpful. They involve the residents in various sorts of activities to stimulate them eg exercises, games, singalongs. The bedrooms all seem nice
and clean and are adapted for their needs. The food always seems nice and appetising.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment I met the manager, staff and residents at Seahaven I knew my father, who has dementia and mobility issues was going to be cared for to a high standard. He has only been at Seahaven a matter of weeks, he has settled really well. His behaviour can be challenging at times but he is always
treated with care, compassion, patience and dignity. They know him so well already. You are made welcome whatever time you visit. How comforting it is to know he is being well taken care of. Thank you to you all.

Reply from Dr Vivek Gupta, Director at Marine Park View

Thank you for your lovely review. We are so glad to hear your father is settling in so well. All the staff at Seahaven are committed to providing excellent care and I will ensure your kind words are passed on. Best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been in this home for a number of years, being admitted when her husband was no longer able to provide care. She had become increasingly unable to converse and her movements are limited and is now confined to being chair-bound.
Her needs have increased during this time to include 100%
requirement to help with feeding and personal needs.
I am familiar with the challenges of running a care home relating to staffing and funding, having previously managed a 72 bed home with 120 + residents.
I, therefore, bring a critical eye to the facility and care provided whilst being aware of the challenges.
This home has always provided cheery service and demonstrated a caring approach.
During the last year the physical appearance of the home has been significantly upgraded, cheerfully (and cost-effectively) decorated and the staff standards, which already quite good, further reset.
The staff are plainly led well and demonstrate a cheerful, caring welcoming and competent approach.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Robert


Thank you for your kind words. We are extremely grateful for your review and appreciate your expert comments. We have worked very hard at Seahaven to create a loving, caring atmosphere and we are glad you have noticed this. I will ensure your kinds words are passed onto the staff.


Best wishes

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Overall Experience  Overall Experience 4.0 out of 5

Very good overall.
Very canny, smashing.

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Overall Experience  Overall Experience 4.0 out of 5

I have lived here for 11 years. I enjoy watching TV, doing the activities and folding the napkins. I also took the money and served tea and cake for the Macmillian Day.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Rose,


Thank you for your lovely review. We are really glad you enjoy your time and stay with us. All the staff work really hard to make sure all our residents feel safe and comfortable and I will ensure your kind words are passed on to them.


Best wishes

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Overall Experience  Overall Experience 4.0 out of 5

Very good overall.

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Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law has lived here for 10 years and she is very happy. I would recommend the home to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

We had a great time for Halloween. Our activities co-ordinator was dressed as a goblin, she looked great.


The pumpkin we had carved was judged and the best one won a prize, and to top it all we had a singer, singing songs we could all sing along too.


What a great afternoon.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Valerie,


Thank you for your lovely review. We are really glad you had a great time with the activities. We always try to offer lots of different varied activities for our residents and we are really glad that you enjoyed them. I will ensure your kinds words are passed onto staff.


Best wishes

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Overall Experience  Overall Experience 4.0 out of 5

I visited the home twice a day for one week. I was very impressed with the quality of care. The food menu is varied, healthy and delicious. Regular snacks and cups of tea. The staff are amazing and dedicated to their work. Really feel that my mother is in good hands. The people who take care of our
loved ones with dementia and other challenges deserve a medal. My thanks go out to them!

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Sue, thank you for your lovely review. Your kind words mean so much to the whole team at Seahaven. All the staff work really hard to provide excellent care and we are delighted that you have seen this first hand. We will ensure the staff are made aware of your nice comments.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent with all residents, since the change in management some much needed cash has been spent to smarten up public areas.
My grandad is very settled and happy at Seahaven Care Home and I can relax knowing he is being properly looked after.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear S G,


Thank you for your very positive review. We are very happy about the improvements we have made and are very excited for the future of Seahaven. Our staff work extremely hard and this has been acknowledged in the latest CQC report, where we have received a Good Rating in All Areas. I will ensure your kind words are passed onto the staff.


Best wishes

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Overall Experience  Overall Experience 4.0 out of 5

The level of love and care towards the residents is unchanged and has always been of the highest standard.
The home itself, although originally was tired and dated, has benefitted hugely to continued updating which has now provided a modern, airy and homely environment. Improved activity and resident
stimulation help keep everybody occupied and hopefully happy. If the families weren't happy I'm sure their relatives and loved ones would be placed elsewhere.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Stuart,


Thank you so much for your lovely review. We are extremely proud of the renovations and the continuous improvements we are making to Seahaven which has made the home much more modern and homely. We are extremely proud of our staff and their dedication to our residents, which has just been acknowledged by the latest CQC inspection, where we have achieved a Good Rating in All Areas. I will ensure your kind words are passed onto the Staff.


Best Wishes.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Marine Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Marine Park View is calculated as follows: ( (184 Excellents x 5) + (86 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 279 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marine Park View is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Toni

Toni Carlin

Job Title: Registered Manager

Joined: 2023

HI! my name is Toni and I am proud to be the manager here at Marine Park View, our lovely 30 bed residential care home in a lovely location in South Shields with Outstanding views and the fresh smell of the sea air!


I started my career over 26 years ago. I am excited to have joined the caring and leading group in 2023 and have felt overwhelmed by the support of staff, residents and our families. Our home is open and honest and I am passionate about working with residents and advocating for a person centred approach.We take all of our residents inputs and ideas very seriously and we are dedicated to demonstrating that we listen and care. We have lots of activities in the home and our residents help plan these. It is our priority to ensure our residents’ wishes are met so they can continue to live freely with the caring support that we provide. It is important that our residents know we care and listen.


We are excited to welcome you to Marine Park View and I look forward to meeting you!

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