Stainton Way Care Home

Stainton Way, Hemlington, Middlesbrough TS8 9LX
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8.5 20 Reviews
  • Stainton Way Care Home, Middlesbrough
Stainton Way Care Home is a comfortable home, offering a personalised approach to care for older people as well as having the expertise to provide tailored respite care and day care.

Specialist equipment helps those with mobility issues, while other key commitments within the home include healthy eating, medication management and therapy where it can contribute.

Ongoing assessments are completed to ensure all care workers are up-to-date with developments and residents feel satisfied with the service.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1068 – £1068
  • Self-Funded Residential Dementia Care: £1068 – £1068
  • RESPITE Self-Funded Residential Care: £1068 – £1068
  • RESPITE Self-Funded Residential Dementia Care: £1068 – £1068

The privately funded fee is £1067.50 per week. There is no change to this price for rooms with different views etc. This is to keep things simple and straight forward for everybody. We do not charge independent third party top ups at Stainton Way Care Home

These prices are only a guideline, please contact Stainton Way Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Laura Abbott (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (2)

Visiting

  • Stainton Way Care Home currently has no restrictions on visiting

Parking

  • On-site parking subject to availability

Stainton Way Care Home Reviews (20)

8.5

Stainton Way Care Home has a Review Score of 8.5 (8.523) out of 10, based on 5 reviews in the last 2 years.
Over all time Stainton Way Care Home has 20 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Stainton Way Care Home
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Total of 20, showing 1-20
Review from Barbara M (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we could not be happier with the care mum is getting at this care home. Staff are always pleasant and helpful. Our only negative comment is that the activities are a little childish and repetative. Whilst we appreciate that some residents have dementia, they are still adults.
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Review from Winifred W (Resident) assisted by family/friend published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are pleasant and helpful without exception.
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Review from Helen S (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stainton Way Care Home have provided a caring stable environment for my Mother to live the most contented life she has had in years! She is well fed clean and tidy, and the staff are very proactive with all Mum's needs. They communicate well with family members and dialogue with the doctor on a very
proactive basis. I have been so happy to be able to get the appropriate care for my Mum, the staff are lovely.
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Review from C O (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Stainton Way Care Home for almost 2 years. He is happy and feels safe which gives me so much peace of mind. I love to see that smile on his face when members of staff talk to him (he does have his favourites). It's clear that the staff genuinely care for all the residents it's not
just a job it's a vocation. The activities coordinator are brilliant too organising games, coffee morning and much more. It is all clean and tidy and a pleasant relaxing environment. As a family, we feel so blessed to have my Dad live here and would like to take this opportunity to thank everyone at Stainton for their hard work and dedication.
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Review from D M (Wife of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, an excellent care home. My husband is a quiet man with complex needs, and he has had a few issues with needs, all resolved. His health has been up and down but the care he receives is marvellous. Slowly he is being encouraged to mix, but prefers to talk to staff, who do converse with him. They
really care.
Reply from Laura Abbott, Manager at Stainton Way Care Home

Thank you for taking the time to leave such a positive review, we pride ourselves on the outstanding level of care we deliver and are really pleased to know that this does not go unnoticed.

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Review from Gillian S (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for a couple of months now, and my sister and I have found all the staff extremely welcoming and professional. Mum seems much more settled in the home compared to her previous home.
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Review from Angela R (Daughter of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home is very welcoming, warm, friendly and very informative. They all treat my mum and all residents with the utmost respect and care, even the most challenging behaviour (my mother) included. The staff are warm and friendly and take care to get to know residents and families and their likes
and dislikes. I know I can go home or away and know she is well cared for and looked after. I thank you all for the hard work you all put in.
Reply from Laura Abbott, Manager at Stainton Way Care Home

Thank you for taking the time to leave such a lovely review. We pride ourselves on our outstanding levels of care here at Stainton Way; reviews like this just prove that it does not go unnoticed.

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Review from Joan W (Resident) assisted by family/friend published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home very good, clean and caring. All the girls take good care of me and my needs very well and professionally, always.
Reply from Laura Abbott, Manager at Stainton Way Care Home

Thank you for taking the time to leave a review. The care services at Stainton Way Care Home are very pleased to deliver the care needs, wishes and preferences, and hopefully, wish to continue with the delivery of services.

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Review from P L (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has settled very well into Stainton Way. The staff are very caring and have made him really welcome. Nothing is too much trouble for them, and they set a very high standard of care. They treat Dad with dignity and respect and are always available to talk things through. They are proactive
when support is needed and keep the family informed. They have very good relations with the local GP surgery, who respond quickly to any concerns. Dad enjoys football on tv, and the staff makes sure his tv is on the right channel in time for the match. I would have no hesitation in recommending Stainton Way.
Reply from Laura Abbott, Manager at Stainton Way Care Home

Thank you for taking the time to leave us such a lovely review. We pride ourselves on our outstanding levels of Care here at Stainton Way, and it is lovely to know that this does not go unnoticed.

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Review from Gill T (Daughter of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff who looked after my mum for the last three months. She was treated with love and dignity from day one.
Friendly, caring and welcoming - they gave me so much peace of mind that my mum was being looked after as well as I could have done.
Can't begin to thank you enough.
Fully recommended
- my mum said every day how lovely everyone was and how they looked after her.
Thank you.
Reply from Laura Abbott, Manager at Stainton Way Care Home

Thank you for taking the time to leave us such a lovely review. We pride ourselves on our outstanding levels of care here at Stainton Way; it is great to know that this doesn't go unnoticed.

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Review from Michelle W (Daughter of Resident) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was struggling in the community, and I was anxious about her having to go into a care home, but when we arrived, everyone was smiling and thoughtful. They continue to be a friend and advocate, and Mum wants for nothing, and most importantly, it feels like home.
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Review from J H (Daughter of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been good overall. The staff present as being caring and supportive of my dad. Unfortunately, my dad was admitted shortly before lockdown making his first months really challenging for him, family and staff. The staff I feel have dealt with this crisis professionally, with care and
dignity. The staff have maintained communication and appear to have responded proactively to my dad's health needs. My observation of one staff's interaction with my dad and other residents has been reassuringly positive, calm, caring and give the feeling that they care for the residents on a practical and emotional basis.
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Review from Melanie B (Daughter of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum chose to go into permanent care, she was very fortunate to be placed in Stainton Way Care Home.
From the senior management and admin team, to the senior carers, carers and cleaners, all the staff have been fantastic.
They have worked tirelessly with my mum to ensure that she settles well
and has a suitable routine that works well.
All the staff are friendly, approachable and most importantly are passionate about taking care of the residents.
Nothing is too much trouble and they all provide great support and company for my mum.
When my mum has been unwell, they have provided extremely attentive care ensuring the best possible treatment for her.
All the other residents appear very happy and settled and enjoy being there.
I have such great peace of mind knowing that the team at Stainton Way are looking after my mum.
Overall it is a care home that is a pleasure to visit because of the team of staff who work hard to give the best possible care to their family of residents.
Reply from Steve Gibson, Manager at Stainton Way Care Home

Thank you so much for your kind words. The team work very hard to be the best we can, so to receive kind comments and see the residents happy and well is the best reward we can be given.

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Review from Ann A (Sister of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with the care etc but the major problem is insufficient car parking/no disabled car parking - issues which need to be addressed with some urgency.
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Review from John W (Son of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was clean and had extremely good facilities.
The staff were knowledgeable, helpful and had a clear understanding of the requirements for care.
Overall, more than satisfied with the staff, home and service.
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Review from D S (Son-in-law of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The father in law has been very happy and content since being in the care home.
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Review from Mark W (Son of Resident) published on 22 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is a resident at Stainton Way Care Home, and since admission, I have found the care staff very attentive to his needs and wishes, the care is very person-centred and the home always appears clean and tidy. My father has been treated with the utmost respect and dignity, nothing is ever a trouble
to them.
I would not hesitate to recommend Stainton Way to others.
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Review from Aileen D (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care mam gets. The staff are very good. Clean and tidy and good management.
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Review from S L R (Daughter-in-law of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management - Excellent. Informative. Helpful. Take action fast. Efficient.
All staff - Friendly. Kind. Cheerful. Considerate. Respectful. Chatty. Happy. Hard working.


We have nothing but admiration for all the staff. This home is run like a family home. Improvements constantly being made. Everyone

loved.
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Review from Maureen O (Wife of Resident) published on 9 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Husband passed away peacefully in Stainton Way Care Home . He was treated with kindness and dignity at all times by kind, caring and loving staff.
Also, I was always kept informed of any changes and concern and kindness shown to myself and family was a great comfort and greatly appreciated.
I cannot
praise these dedicated people enough
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Current Review Score: 8.5 (8.523)

Overview of Review Score

The Review Score of 8.5 (8.523) out of 10 for Stainton Way Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.650 for Stainton Way Care Home is calculated as follows: ( (43 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 60 Ratings = 4.65
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.873 Points relating to the number of positive Reviews for Stainton Way Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 5 Positive Reviews ÷ 13.4 = 0.373
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Laura

Job Title: Regiestered manager Joined: 2009

Laura has been a much-valued team member at Stainton Way for over fifteen years, working her way up the ranks and securing qualifications in Health and Social care at levels 2,3 and 5.


Laura started out at Stainton Way as a senior carer, then went on to be promoted to a team leader, then was offered to take over the registered care home manager role, an offer that she could not refuse!


Laura's favorite thing about working in the care sector - 'making a difference in the lives of our residents and staff members'

Frequently Asked Questions about Stainton Way Care Home

What types of Care is Stainton Way Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stainton Way Care Home have?

There are 63 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Stainton Way Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stainton Way Care Home to the centre of Middlesbrough?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stainton Way Care Home to verify any information. View our terms and conditions. Stainton Way Care Home has an Enhanced Service - more info.