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They accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here...
Care Provided by Ingleby Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees include all care services, activities and meals. We do not charge top ups.
The price(s) shown are provided by the care home. Contact Ingleby Care Home for full pricing details and T&Cs.
Contact Ingleby Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Mike English (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (56)
Visiting
- The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
Parking
- There is ample parking onsite with overflow parking in the grounds of St Francis of Assisi church.
Ingleby Care Home Reviews (48)
Ingleby Care Home has a Review Score of 9.2 (9.155) out of 10, based on 8 reviews in the last 2 years.
Over all time Ingleby Care Home has 48 reviews.
Since the coronavirus has hit the UK, the home has handled it excellently. It closed early, putting patients first to make sure they are kept in a safe environment. Organised for us to see them from the road while in lockdown, then organising of half-hour visits outside. Could not have asked for better care of my mam. (No coronavirus in this home.) Well done to all the staff, giving 100% at all times.
Many thanks for your wonderful review, we will pass on your comments to our staff team. Take care and keep safe.
Very friendly staff, always helpful when visiting. Carers/nurse pleasant to talk to. Residents enjoy their company. Nice care home all round.
Ingleby Care Home has been extremely careful with the residents, having entered into lockdown two weeks early; this has paid off with no Covid-19 cases. They have made the health and safety of the residents and staff their main priority.
Today's experience due to COVID 19 was the best it could be, meeting my Uncle in the garden went better than expected.
I have attempted on several occasions to arrange an appointment over the telephone, to visit my Granddad who has, since Covid19, deteriorated in his health. Staff including the manager have been very confrontational with me and negative over the telephone making it impossible for me to arrange this and telling me that other residents need to see their relatives before I can. The manager would not give out name and even hung up on my conversation. I have been very distressed and upset by their lack of empathy and compassion and l have been left feeling very upset and nervous of any future contact I make with staff from the care home. Previous to Covid19 I was a regular visitor of my Granddads and feel both my Granddad and myself have been let down by staff.
We were very surprised to see your review and can only express our sadness that you feel the way you do. The members of your family have done nothing but praise our home for the way that we have ensured the safety of your granddad and all our residents during the pandemic. Your granddad is safe and...
A lovely clean home. Very caring staff and I know my mother is safe and well cared for.
The transformation in my mum, compared to how she was living at home with carers visiting is immeasurable. I put this down to the level of care, nutrition and social interactions she has now.
The anxiety I felt all the time during my mum's last few months 'living independently', has completely gone. Although my mum may not understand why she can't go home, I know that Ingleby Care Home is definitely the best place for her to be.
Looking for residential care for a loved one is difficult. Everything is a compromise and sadly it will never be the same as home. We chose Ingleby CH, the atmosphere is homely, happy and relaxed. Care is excellent, food good and varied and residents are treated with respect and their dignity maintained. In house activities are good and numerous outings thoroughly enjoyed. I wish my social calendar was as full as theirs! The staff are not only excellent with the residents, but with our family too, very important. They listen to us and communicate with us so we know what is happening. Ingleby CH feels like home, small, personal and not institutionalised.
My mother was with you for three weeks respite and she was looked after very well.
I can relax knowing that I have peace of mind he is well cared for.
My mother is looked after extremely well, is always clean and tidy, always has clothes that match which shows thought has been given when dressing her. The staff are very caring and patient and approachable if any concerns need to be addressed. The unit is always very clean.
My Mum has been in the home for 2 years. Supervision and staff are excellent. Always treat with respect and dignity. A lovely place to visit.
I find the experience satisfactory.
My husband was cared for extremely well, also said that the staff both upstairs and downstairs, night and day staff were both professional and encouraging towards his recovery which is virtually complete. I wish to thank each and every member of the team on behalf of my family for an excellent recovery.
It was a wonderful time here. I was looked after so well and felt safe.
My mum had a tough time having lost her husband (my dad) prior to admission and I couldn't be happier with the level of care, friendliness and professionalism at Ingleby. My wife did a number of blind visits as we were choosing a facility and Ingleby was by a long way the best and we've never had a concern since. Top rate!
Staff and care are excellent my mother is happy and safe and is enjoying her stay.
The level of care given to mum is excellent. All of the staff and management are very caring and friendly and they make every effort to make daily life as pleasant as possible for the residents. There are plenty of activities for the residents to join in and everyone is treated as an individual with dignity and respect.
Mother was unwell at the time and was dealt with kindness and patience. Mother is always happy and the care staff are incredibly caring and respond appropriately.
My mum has been in this care home for one week now. She has been unsettled but the staff have gone out of their way to reassure my mum regarding various issues. I am hoping she will settle with the reassurance of the lovely staff at this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 January 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 28 Aug 2025
FRIENDSHIPS bloomed in the North East when elderly care home residents from across the region came together for a national celebration of companionship. The inaugural meeting of a new monthly...
There are no upcoming events for Ingleby Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Ingleby Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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