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They accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here...
Ingleby Care Home prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling them to look after physical needs and more importantly delivering what emotional support you and your family need.
They accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.
Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.
They support an active lifestyle alongside professional care as part of their core mission, they endeavour to ensure that both residents and visitors enjoy their time spent at the home. They have all of the usual benefits of a care home, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times.
They also offer excellent activities at the home, which offer stimulation and engagement to all residents. The activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.
Care Provided by Ingleby Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Ingleby Care Home to confirm what's included and get a personalised quote:
Our fees include all care services, activities and meals. We do not charge top ups.
The price(s) shown are provided by the care home. Contact Ingleby Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Trudi Gillespie (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (56)
Visiting
- The home encourages family and friends to visit.
Parking
- There is ample parking onsite with overflow parking in the grounds of St Francis of Assisi church.
Ingleby Care Home Reviews (53)
Ingleby Care Home has a Review Score of 9.6 (9.612) out of 10, based on 13 reviews in the last 2 years.
Over all time Ingleby Care Home has 53 reviews.
She enjoys her trips out to the friendship cafe and enjoys activities within the home too.
She is treated with the utmost...
She enjoys her trips out to the friendship cafe and enjoys activities within the home too.
She is treated with the utmost compassion and respect and is loved as if she were a family member. We are always updated on any care/concerns and are always invited to have an input. A wonderful team, we are very grateful for.
Hi Jacqueline thank you so much for your wonderful review, it means the world to us hearing that we are looking after your sister so well. We are all so happy that she is happy and is enjoying outings. Thank you for your continued support and kind words. Your lovely review will be shared with all the staff.
My mother first stayed in the Care Home for respite a couple of times. She had a really lovely time and made friends with the other residents. She adored the staff and insisted that she wished to stay permanently. She has now been living here for quite some time and is still incredibly happy. The...
My mother first stayed in the Care Home for respite a couple of times. She had a really lovely time and made friends with the other residents. She adored the staff and insisted that she wished to stay permanently. She has now been living here for quite some time and is still incredibly happy. The staff are so friendly and caring, they genuinely can't do enough for her. The Home has been excellent for her. They keep me fully informed about my mum and update me as necessary. They organise activities and trips out for the residents, my mum thoroughly enjoys herself. All her medical and emotional needs are of utmost importance to the staff and I'm very grateful for everything they do.
Thank you so much for this wonderful review. It means the world you me and all the staff. Its such a pleasure looking after your mum. It warms our hearts to know that your mum is incredibly happy living in Ingleby. We will all continue to give your mum the care and attention that she deserves. Again thank you so much
My relative has been in the care home for 2 1/2 years. The staff are very caring and efficient in the care they give. Her care is specially planned for her. She is very happy and content in the home. The food is home cooked and well presented. The home is clean and comfortable. There is a programe...
My relative has been in the care home for 2 1/2 years. The staff are very caring and efficient in the care they give. Her care is specially planned for her. She is very happy and content in the home. The food is home cooked and well presented. The home is clean and comfortable. There is a programe of activities and interaction with the local community.
Thank you so much for your lovely kind review. We truly appreciate you taking the time to share your feedback. Our team is committed to providing the highest standard of care, ensuring that every resident feels safe, valued, respected and treated with dignity. Your feedback means a great deal to...
Thank you so much for your lovely kind review. We truly appreciate you taking the time to share your feedback. Our team is committed to providing the highest standard of care, ensuring that every resident feels safe, valued, respected and treated with dignity. Your feedback means a great deal to the whole team and is a wonderful encouragement to us all. Thank you for placing your trust in our home.
Very welcoming place with friendly and experienced staff. Openly encouraged feedback.
Very welcoming place with friendly and experienced staff. Openly encouraged feedback.
Thank you so much for your lovely kind review. We truly appreciate you taking the time to share your feedback. Our team is committed to providing the highest standard of care, ensuring that every resident feels safe, valued, respected and treated with dignity. Your feedback means a great deal to...
Thank you so much for your lovely kind review. We truly appreciate you taking the time to share your feedback. Our team is committed to providing the highest standard of care, ensuring that every resident feels safe, valued, respected and treated with dignity. Your feedback means a great deal to the whole team and is a wonderful encouragement to us all. Thank you for placing your trust in our home.
My husband has been a resident for 9 years. He absolutely loves it. The staff are so kind, all residents are treated as family. The staff care, are always happy, lots of different activities to stimulate residents & get them involved. Food is excellent. Good variety & choice. Management care & get...
My husband has been a resident for 9 years. He absolutely loves it. The staff are so kind, all residents are treated as family. The staff care, are always happy, lots of different activities to stimulate residents & get them involved. Food is excellent. Good variety & choice. Management care & get involved, not just sit in an office. Would recommend the home to anyone
Thank you so much for your lovely kind review. We truly appreciate you taking the time to share your feedback. Our team is committed to providing the highest standard of care, ensuring that every resident feels safe, valued, respected and treated with dignity. Your feedback means a great deal to...
Thank you so much for your lovely kind review. We truly appreciate you taking the time to share your feedback. Our team is committed to providing the highest standard of care, ensuring that every resident feels safe, valued, respected and treated with dignity. Your feedback means a great deal to the whole team and is a wonderful encouragement to us all. Thank you for placing your trust in our home.
Mam was made very welcome when she became a resident, and seven months on she feels safe and settled in the environment, mam is always encouraged to join in all activities, which she does. The staff are great with mam, and I always feel very welcome when I go to see mam. The staff are lovely...
Mam was made very welcome when she became a resident, and seven months on she feels safe and settled in the environment, mam is always encouraged to join in all activities, which she does. The staff are great with mam, and I always feel very welcome when I go to see mam. The staff are lovely nothing is too much bother.
Hi Jean, thank you so much for your kind words, your mam does love the activities. I agree the staff are amazing and all of them go above and beyond. We are so pleased that you feel welcomed when you visit mam. It's lovely to hear that mam feels so safe and settled. Again thank you so much.
I have visited a friend who is a resident. As a former care home employee I was very impressed by the staff approach and care of the residents. My friend has shown lots of encouragement where needed and apporapriate support.The home stands out as being very well maintained and presented....
I have visited a friend who is a resident. As a former care home employee I was very impressed by the staff approach and care of the residents. My friend has shown lots of encouragement where needed and apporapriate support.The home stands out as being very well maintained and presented. Exceptionally clean and tidy. Plenty of staff at hand and very welcoming.
Thank you for taking the time to give such a lovely review of Ingleby Care Home which I have shared with the staff team. All reviews are important so that we can learn and improve when necessary
The staff were amazing getting our mother settled in on her discharge from a short stay in hospital. She has settled really well and is joining in on the majority of activities.
The home is set in beautiful grounds and the views from all the windows are trees and gardens which she can safely...
The staff were amazing getting our mother settled in on her discharge from a short stay in hospital. She has settled really well and is joining in on the majority of activities.
The home is set in beautiful grounds and the views from all the windows are trees and gardens which she can safely walk around.
We are always made welcome on visits by all the staff and quickly brought up to date on what she has been up to.
A big thank you to all the staff for all your care and support.
Thank you for such a lovely review, it means a lot to the team who work so hard. Your mother is a joy to support and she has enjoyed joining in with the activities over the last few weeks. Thank you once again
In January we were hit with the realisation that mam was no longer able to physically help herself, she and we needed help to help her.
Ingleby Care Home came into our lives, and in all honesty neither of us knew how this would...
In January we were hit with the realisation that mam was no longer able to physically help herself, she and we needed help to help her.
Ingleby Care Home came into our lives, and in all honesty neither of us knew how this would work, we soon found out.
Ingleby is a unique and special place, the people that keep it going day and night are the heart of its community. Care is an understatement, all the Team work extremely hard every minute of the long days, yet they all wear the biggest smiles, have an abundance of patience, and simply cannot do enough to make you and your loved one feel safe.
They are passionate about their roles, treat their residents like their own family, make you feel quite simply, at home.
Mam was fortunate to spend the last weeks of her life there, where she was shown dignity and respect. She herself praised them daily, Ingleby Care is a unique place filled with special people. Thank you
Take care
My father really never wanted to go into a care home but realised it was time he did. HE settled in straight away and felt all the staff were lovely to him. He didn't like joining in with activities, unfortunately but really enjoyed all the food. As his daughter, I was always made to feel welcome...
My father really never wanted to go into a care home but realised it was time he did. HE settled in straight away and felt all the staff were lovely to him. He didn't like joining in with activities, unfortunately but really enjoyed all the food. As his daughter, I was always made to feel welcome and felt Dad was safe and well cared for. I have happily recommended your care home to a number of people.
Take care
Visited my brother today (Tuesday) as soon as myself and my husband entered we were greeted with a hello and a smile! Coralle and carers and manager all greeted us in the 2hrs we were there ,my brother seems very settled and has a smile for all the carers nothing is too much trouble for him his...
Visited my brother today (Tuesday) as soon as myself and my husband entered we were greeted with a hello and a smile! Coralle and carers and manager all greeted us in the 2hrs we were there ,my brother seems very settled and has a smile for all the carers nothing is too much trouble for him his wife and us the family they are very reassuring if we ask for any help, Les the maintenance man has been amazing putting family photos up and pictures my brother likes to see the home is immaculate the cleaners are always hard at work each time we go in we love visiting as we are made to feel very welcome so a big thank you to you all xx
Thank you so much for your kind review. Any review is helpful to us to ensure we are delivering good care to the people living here at Ingleby. Thank you for taking the time to send the review and I will pass on your comments to the team (Coralie is delighted).Thanks againMike
I can only say that everyone I have met so far in the home have been extremely helpful, socialble and professional. All the staff are friendly normally have a smile on their faces and cannot do enough for people in their care and for visitors. The building itself is always well presented and clean...
I can only say that everyone I have met so far in the home have been extremely helpful, socialble and professional. All the staff are friendly normally have a smile on their faces and cannot do enough for people in their care and for visitors. The building itself is always well presented and clean with various areas for people to get out of their rooms. Wildlife around the home is abundant so they most like it as well!!
Thank you for a lovely review of our home and we appreciate you taking the time to give us feedback so that we enjoy our successes and make improvements where we need to. I will share your feedback with the team. Thank you once again
The staff are amazing. We are so happy with the care that our Nanny is getting. The staff are all so kind and friendly and go above and beyond to make sure that Nanny is comfortable and has everything she needs. The activities they run are great and hearing her talk about all the things that she's...
The staff are amazing. We are so happy with the care that our Nanny is getting. The staff are all so kind and friendly and go above and beyond to make sure that Nanny is comfortable and has everything she needs. The activities they run are great and hearing her talk about all the things that she's been up to is really wonderful, and it's certainly clear that she's happy there!
Thank you so much for such a kind review. As the new Home Manager, it's really helpful to hear such a positive review about the staff and their care & support of your Nanny.
They really were like family to my mum for the almost four years that she lived in their care.
They were loving, kind, compassionate and caring to my mum. The way that they interacted with her, it is obvious that it is more than a job but a vocation to...
They really were like family to my mum for the almost four years that she lived in their care.
They were loving, kind, compassionate and caring to my mum. The way that they interacted with her, it is obvious that it is more than a job but a vocation to the staff.
My mum was very happy in her final years and this is due to the care she received.
When Mum's time came, the staff treated her with such compassion and dignity that I was overwhelmed and incredibly grateful. They were also amazingly supportive to me at such a difficult time.
I will always owe them a huge debt of gratitude.
Thank you for your wonderful review of our home. It was an absolute pleasure to care for your mum, she is missed by us all. We will share your kind words with the staff team who will greatly appreciate them. Sending our deepest condolences and wishing you all of the best.
All staff are brilliant.
All staff are brilliant.
Thank you for taking the time to review our home, your comment about the team is lovely. We will share the review with the staff who will be over the moon. Kindest regards.
Mam was in 1 week for respite and really enjoyed her time and did not want to leave. The staff are fantastic and really helped her improve with her day-to-day abilities.
Mam was in 1 week for respite and really enjoyed her time and did not want to leave. The staff are fantastic and really helped her improve with her day-to-day abilities.
Thank you for taking the time to review our home, it's great to read how happy your mam was during her stay. We will share the review with our staff team who will be delighted. Kind regards.
Happy with everyone and everything at Ingleby.
Happy with everyone and everything at Ingleby.
An astounding home. The staff are so friendly and accommodating. Mums dog was allowed to visit her every day in her room. The food was fantastic. Mum was only there for a month but when mum needs permanent care, we will definitely use Ingelby care home. A special thanks to Andy and Pam who always...
An astounding home. The staff are so friendly and accommodating. Mums dog was allowed to visit her every day in her room. The food was fantastic. Mum was only there for a month but when mum needs permanent care, we will definitely use Ingelby care home. A special thanks to Andy and Pam who always went the extra mile
My mam is 91; she's been in the care home since August 2021. She went in for respite care and some rehabilitation and decided to stay as she was made to feel safe and very welcomed. The surroundings are amazing. The staff are wonderful, from the sister in charge to the person emptying the bins,...
They should have 10-stars.
Mum is 90 with advanced Parkinson’s and other medical issues. She was in Ingleby care home in Lamb Lane for about a month. The staff were wonderful, nothing was too much trouble. I was impressed before she went in when the supervisor phoned for information about mum’s likes and dislikes, times she...
Mum is 90 with advanced Parkinson’s and other medical issues. She was in Ingleby care home in Lamb Lane for about a month. The staff were wonderful, nothing was too much trouble. I was impressed before she went in when the supervisor phoned for information about mum’s likes and dislikes, times she liked to get up and go to bed every effort made to get her what she liked and so well looked after. She nearly gained a toyboy but he had recently got married. The staff all of them showering and then helping with her hair…..her right hand cannot grasp….so it is difficult……..they were amazing going over and above. So great with her. They should have 10 out of 10. Thank you everyone.
Many thanks for your wonderful review, we really appreciate you taking the time to let us know how happy you and Mum are with the care received at our home. We will share your lovely words with our staff team as they will be delighted to read them. Give our kind regards to Mum. Take Care and Keep Safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 January 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 28 Aug 2025
FRIENDSHIPS bloomed in the North East when elderly care home residents from across the region came together for a national celebration of companionship. The inaugural meeting of a new monthly...
There are no upcoming events for Ingleby Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Ingleby Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ingleby Care Home
How much does Ingleby Care Home cost?
The care home lists weekly fees per person from £1,269 for residential care (respite from £1,269) and from £1,341 for residential dementia care (respite from £1,341). Funding accepted: Self-Funding (Private), Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Ingleby Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ingleby Care Home have?
There are 56 Single Rooms.
What are the Facilities & Services at Ingleby Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ingleby Care Home to the centre of Stockton-on-Tees?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ingleby Care Home to verify any information. View our terms and conditions. Ingleby Care Home has an Enhanced Service -what an Enhanced Service includes.