

Care Provided by Willow View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow View Care Home for full pricing details and T&Cs.
Contact Willow View Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Willow View Care Ltd
- Private Owned
Person in charge
- Matthew Carter (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (40)
Willow View Care Home Reviews (49)
Willow View Care Home has a Review Score of 8.3 (8.255) out of 10, based on 2 reviews in the last 2 years.
Over all time Willow View Care Home has 49 reviews.
The room was cleaned every day.
Beds changed regularly, changed nighties every day.
The food was excellent.
Staff absolutely fantastic.
The care was way above their call of duty to care, not just for the patients but for the family as well.
Would recommend this place to everybody.
Their facilities for entertainment were excellent - fantastic lounge area, cinema room and dining room.
All the staff were courteous, helpful and very friendly, they could not do any more to help you.
Absolutely amazing team.
This is mainly down to the care home staff and the way the care home is run and managed.
Thank you for your kind remarks, I will make sure that the staff are informed of your views about our Care Home.
His stay was only going to be for a couple of weeks but unfortunately, he will now have to stay there permanently. However, because all the staff are extremely friendly and professional (all of whom seem to really care and have been with the home for a quite a while) he is more than happy to stay and I can rest easy that he is in safe and secure hands. The staff are brilliant with him and treat him with dignity. He cannot stress how happy he feels there and how fantastic the food is.
I particularly want to commend the home for the wonderful Christmas they have provided for both the residents and their families. Everything from the very good decorations, the food and the gifts for every resident. A wonderful atmosphere on Christmas Day.
My 80+yr old relative has Parkinson's, as well as sight and hearing difficulties. Her illness causes her to fall a lot and she has sustained many injuries, but despite this, she was most reluctant to move to a nursing home. In the year she has been a resident at Willow View, she has settled in and made it her home, and she (and we, her family) have confidence that she is cared for in a really professional and personal way. All the staff appear to be long-term employees with a genuine affection for and interest in the residents.
They deal with dad when he has a rant about what he can't do, having always been a very active man, always helping others, he has found it so difficult to be in this situation. The staff take it well and dad couldn't be in a better place.
My mother is a resident in Willow View. I took her out for tea and I returned back to the home at 7.00. I take her straight into the lounge and the residents were all giggling and have a really nice time talking about the past. When they met their husbands, the assistant manager and the carers were sat with them all. It was very uplifting to see it was a natural atmosphere. The manager and all the staff are a credit to this home and you should be very proud to have them working for you. Many thanks.
Thank you for your kind comments, I will make sure that the whole team is made aware of your comments about the care your relative receives at Willow View Care Home.
I called at the care home to take a new resident out. I know the resident as a friend of many years who goes to the church I attend.
I was impressed with the high standard of care I observed and found my friend well settled and happy in this home. I was particularly impressed by the friendliness and kindness of the staff I met. Thank you for providing a good service.
From my first visit to assess Willow View as a potential care home for my father, I was struck by the level of friendliness, attention to detail, energy and interest of every single member of staff, from managers through to cook. Since my father has been a resident, this has only become even more evident. I feel completely supported by the facility. Dad is improving daily and I would have no hesitation whatsoever in endorsing and recommending Willow View, without reservation.
Thank you for you very positive comments, Willow View aims to provide the best care and support possible, not only for our residents but also for their relatives. I will pass on your comments to the whole team.
All the Staff I met were very helpful and positive. The building is warm and clean and I feel happy that my father is having his needs met and he is being taken care of by a strong and energetic team.
Thank you for your very positive feedback, we always appreciate comments from relatives, I am pleased that you are happy with the care and support your dad is receiving at Willow View.
My mother has only been in this home for just over two weeks but already I can see that it is vastly superior to her previous one. The staff are all friendly and caring. They treat people as individuals. They actively involve carers.
Thank you so much for your kind comments regarding the care and support we offer your mum, we really appreciate it.
Over the years I was very pleased with the service and attention given to my elderly mother. All staff did their best to make my mother's stay as comfortable as possible.
Thank you for you kind comments, your mum was an absolute pleasure, and it was a privilege to care for her.
Willow View after visiting many care homes is the home we wanted for my brother. On visiting the care home for the first time and given a tour by the manager, which not only covered bedrooms, dining rooms, etc. We were also showed kitchen and laundry rooms. All areas were bright and inviting, comfortable and very clean. The staff were friendly, although my brother has only been there for a short time we know he is happy and so are we. Looking at what activities there are for the rest of the year, it is super.
I loved to see the residents having so much fun and also I have seen the food being served which was beautiful. All the staff are so very friendly and helpful. So many great things happen here, activities, hairdresser, events and the brilliant staff who go the extra mile.
Staff are very friendly and caring. Mum is well cared for. Staff are welcomed on entry to the home. Staff keep me informed about mum's health. Only negative comment I can make is that I would like more entertainment activities to hold mum's interest which I know is not easy.
I am always treated respectfully and kept informed. Staff always cheerful.
I find all of the staff are very friendly and caring. My grandmother is very happy at Willow View Care Home, she is kept very clean and well fed.
I have always found every time I visit, and that is very often carers, senior staff have always been very nice and wonderful to the residents. Standards are very good my mother enjoys all of the banter and giggles. Long may it continue.
First class care provision for my mum. Nothing is too much trouble for ALL of the staff. They are a happy group of staff. They work hard and maintain a very positive atmosphere throughout the home. Staff engage with the clients and support them in a range of activities, ranging from arts and crafts, games and group singing, often bringing in professional musicians.
The staff in the Willows are brilliant. They are all very happy and can't do enough for you. The Willows is absolutely spotless. There is a good choice of meals for lunch and evening meal.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willow View Care Home.
There are no upcoming events for Willow View Care Home.
Awards / Recognitions (2)
- 01 Sep 2016Recipient: Willow View Care Home
- 01 Sep 2016Recipient: Willow View Care Home
Accreditations
There are no accreditations posted yet for Willow View Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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