Willow View Care Home

Absolutely amazing team.

This is mainly down to the care home staff and the way the care home is run and managed.

His stay was only going to be for a couple of weeks but unfortunately, he will now have to stay there permanently. However, because all the staff are extremely friendly and professional (all of whom seem to really care and have been with the home for a quite a while) he is more than happy to stay and I can rest easy that he is in safe and secure hands. The staff are brilliant with him and treat him with dignity. He cannot stress how happy he feels there and how fantastic the food is.

I particularly want to commend the home for the wonderful Christmas they have provided for both the residents and their families. Everything from the very good decorations, the food and the gifts for every resident. A wonderful atmosphere on Christmas Day.

My 80+yr old relative has Parkinson's, as well as sight and hearing difficulties. Her illness causes her to fall a lot and she has sustained many injuries, but despite this, she was most reluctant to move to a nursing home. In the year she has been a resident at Willow View, she has settled in and made it her home, and she (and we, her family) have confidence that she is cared for in a really professional and personal way. All the staff appear to be long-term employees with a genuine affection for and interest in the residents.

They deal with dad when he has a rant about what he can't do, having always been a very active man, always helping others, he has found it so difficult to be in this situation. The staff take it well and dad couldn't be in a better place.

My mother is a resident in Willow View. I took her out for tea and I returned back to the home at 7.00. I take her straight into the lounge and the residents were all giggling and have a really nice time talking about the past. When they met their husbands, the assistant manager and the carers were sat with them all. It was very uplifting to see it was a natural atmosphere. The manager and all the staff are a credit to this home and you should be very proud to have them working for you. Many thanks.

I called at the care home to take a new resident out. I know the resident as a friend of many years who goes to the church I attend.

I was impressed with the high standard of care I observed and found my friend well settled and happy in this home. I was particularly impressed by the friendliness and kindness of the staff I met. Thank you for providing a good service.

From my first visit to assess Willow View as a potential care home for my father, I was struck by the level of friendliness, attention to detail, energy and interest of every single member of staff, from managers through to cook. Since my father has been a resident, this has only become even more evident. I feel completely supported by the facility. Dad is improving daily and I would have no hesitation whatsoever in endorsing and recommending Willow View, without reservation.

All the Staff I met were very helpful and positive. The building is warm and clean and I feel happy that my father is having his needs met and he is being taken care of by a strong and energetic team.

My mother has only been in this home for just over two weeks but already I can see that it is vastly superior to her previous one. The staff are all friendly and caring. They treat people as individuals. They actively involve carers.

Over the years I was very pleased with the service and attention given to my elderly mother. All staff did their best to make my mother's stay as comfortable as possible.

Willow View after visiting many care homes is the home we wanted for my brother. On visiting the care home for the first time and given a tour by the manager, which not only covered bedrooms, dining rooms, etc. We were also showed kitchen and laundry rooms. All areas were bright and inviting, comfortable and very clean. The staff were friendly, although my brother has only been there for a short time we know he is happy and so are we. Looking at what activities there are for the rest of the year, it is super.

I loved to see the residents having so much fun and also I have seen the food being served which was beautiful. All the staff are so very friendly and helpful. So many great things happen here, activities, hairdresser, events and the brilliant staff who go the extra mile.

Staff are very friendly and caring. Mum is well cared for. Staff are welcomed on entry to the home. Staff keep me informed about mum's health. Only negative comment I can make is that I would like more entertainment activities to hold mum's interest which I know is not easy.

I am always treated respectfully and kept informed. Staff always cheerful.

I find all of the staff are very friendly and caring. My grandmother is very happy at Willow View Care Home, she is kept very clean and well fed.

I have always found every time I visit, and that is very often carers, senior staff have always been very nice and wonderful to the residents. Standards are very good my mother enjoys all of the banter and giggles. Long may it continue.

First class care provision for my mum. Nothing is too much trouble for ALL of the staff. They are a happy group of staff. They work hard and maintain a very positive atmosphere throughout the home. Staff engage with the clients and support them in a range of activities, ranging from arts and crafts, games and group singing, often bringing in professional musicians.

The staff in the Willows are brilliant. They are all very happy and can't do enough for you. The Willows is absolutely spotless. There is a good choice of meals for lunch and evening meal.