Willow View Care Home, Stockton-on-Tees, Cleveland & Teesside
Willow View Care Home, Stockton-on-Tees, Cleveland & Teesside
Willow View Care Home, Stockton-on-Tees, Cleveland & Teesside

Willow View Care Home, near Stockton-on-Tees, provides care for older people, the frail, those with mental illness and also offers specialist dementia care.

Staff at Willow View Care Home work hard to make sure residents’ happiness and well-being is their top priority.

The team helps its residents maintain their independence while supporting them 24 hours a day.

The care home's relaxed setting offers residents comfort and their families peace of mind.

Willow View has television lounges, a quiet sitting room and separate dining rooms, where residents can join the company of others.

A healthy range of traditional home cooked meals using fresh produce is provided to residents. Special diets can also be catered for.

The home is regularly visited by a hair stylist and a qualified chiropodist.

Owner: Willow View Care Ltd

Person in charge: Liz Whalen (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 35

Rooms with ensuite WC: 35

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Willow View Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Willow View Care Home has a Review Score of 9.7 (9.667)

The Review Score of 9.7 (maximum of 10) for Willow View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Willow View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Willow View Care Home is calculated as follows: ( (215 Excellents x 5) + (81 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Willow View Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 8 Reviews ÷ 7 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Willow View Care Home?

  • Extremely LIKELY
    23
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Willow View Care Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    4
  • Friend of Resident/Service User
    3
  • Cousin of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • more

My 80+yr old relative has Parkinson's, as well as sight and hearing difficulties. Her illness causes her to fall a lot and she has sustained many injuries, but despite this, she was most reluctant to move to a nursing home. In the year she has been a resident at Willow View, she has settled in and made it her home, and she (and we, her family) have confidence that she is cared for in a really professional and personal way. All the staff appear to be long-term employees with a genuine affection for and interest in the residents.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find all the staff are great with my dad. There is a great deal of 'what is best for his health'.
They deal with dad when he has a rant about what he can't do, having always been a very active man, always helping others, he has found it so difficult to be in this situation. The staff take it well and dad couldn't be in a better place.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother is a resident in Willow View. I took her out for tea and I returned back to the home at 7.00. I take her straight into the lounge and the residents were all giggling and have a really nice time talking about the past. When they met their husbands, the assistant manager and the carers were sat with them all. It was very uplifting to see it was a natural atmosphere. The manager and all the staff are a credit to this home and you should be very proud to have them working for you. Many thanks.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Liz Whalen, Registered manager at Willow View Care Home responded to this review on 07 Jul 2017:

Thank you for your kind comments, I will make sure that the whole team is made aware of your comments about the care your relative receives at Willow View Care Home.

I called at the care home to take a new resident out. I know the resident as a friend of many years who goes to the church I attend.

I was impressed with the high standard of care I observed and found my friend well settled and happy in this home. I was particularly impressed by the friendliness and kindness of the staff I met. Thank you for providing a good service.

How likely would you be to recommend Willow View Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From my first visit to assess Willow View as a potential care home for my father, I was struck by the level of friendliness, attention to detail, energy and interest of every single member of staff, from managers through to cook. Since my father has been a resident, this has only become even more evident. I feel completely supported by the facility. Dad is improving daily and I would have no hesitation whatsoever in endorsing and recommending Willow View, without reservation.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Liz Whalen, Registered Manager at Willow View Care Home responded to this review on 10 Mar 2017:

Thank you for you very positive comments, Willow View aims to provide the best care and support possible, not only for our residents but also for their relatives. I will pass on your comments to the whole team.

All the Staff I met were very helpful and positive. The building is warm and clean and I feel happy that my father is having his needs met and he is being taken care of by a strong and energetic team.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Liz Whalen, Registered Manager at Willow View Care Home responded to this review on 08 Mar 2017:

Thank you for your very positive feedback, we always appreciate comments from relatives, I am pleased that you are happy with the care and support your dad is receiving at Willow View.

My mother has only been in this home for just over two weeks but already I can see that it is vastly superior to her previous one. The staff are all friendly and caring. They treat people as individuals. They actively involve carers.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Liz Whalen, Registered Manager at Willow View Care Home responded to this review on 09 Feb 2017:

Thank you so much for your kind comments regarding the care and support we offer your mum, we really appreciate it.

Over the years I was very pleased with the service and attention given to my elderly mother. All staff did their best to make my mother's stay as comfortable as possible.

How likely would you be to recommend Willow View Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Liz Whalen, Registered Manager at Willow View Care Home responded to this review on 26 Jan 2017:

Thank you for you kind comments, your mum was an absolute pleasure, and it was a privilege to care for her.

Willow View after visiting many care homes is the home we wanted for my brother. On visiting the care home for the first time and given a tour by the manager, which not only covered bedrooms, dining rooms, etc. We were also showed kitchen and laundry rooms. All areas were bright and inviting, comfortable and very clean. The staff were friendly, although my brother has only been there for a short time we know he is happy and so are we. Looking at what activities there are for the rest of the year, it is super.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I loved to see the residents having so much fun and also I have seen the food being served which was beautiful. All the staff are so very friendly and helpful. So many great things happen here, activities, hairdresser, events and the brilliant staff who go the extra mile.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very friendly and caring. Mum is well cared for. Staff are welcomed on entry to the home. Staff keep me informed about mum's health. Only negative comment I can make is that I would like more entertainment activities to hold mum's interest which I know is not easy.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am always treated respectfully and kept informed. Staff always cheerful.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I find all of the staff are very friendly and caring. My grandmother is very happy at Willow View Care Home, she is kept very clean and well fed.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My friend has been a resident Willow View Care Home for 2 and a half years now. She loves living there and the staff are always helpful and friendly. They go out of their way to help.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always found every time I visit, and that is very often carers, senior staff have always been very nice and wonderful to the residents. Standards are very good my mother enjoys all of the banter and giggles. Long may it continue.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff in the Willows are brilliant. They are all very happy and can't do enough for you. The Willows is absolutely spotless. There is a good choice of meals for lunch and evening meal.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been visiting the home from June, I find the staff very friendly and helpful. The residents are well looked after and they all seem to be happy and content. They have activities on and they are always bringing the tea trolly round and in my opinion, this is a very clean and happy place to be.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First class care provision for my mum. Nothing is too much trouble for ALL of the staff. They are a happy group of staff. They work hard and maintain a very positive atmosphere throughout the home. Staff engage with the clients and support them in a range of activities, ranging from arts and crafts, games and group singing, often bringing in professional musicians.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been delighted since Dad first arrived. Dad and I both had a positive experience of 'Willow View Care Home'. I find 'ALL' the staff, amazing, kind, caring, informative and helpful. The seniors are brilliant with answering any questions in a clear manner and they are extremely professional. I find the mature care of staff remarkable - patient, kind, willing etc. and the younger carers are brilliant too. I find that Dad is superbly cared for and he has thrived on regular meals and 24-hour supervision. One district nurse very recently said (unprompted) that the home was the best out of the 11 she goes to and she doesn't know where they get their brilliant staff.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot praise Willow View enough. Their continued care in loving attention given to a not very easy old person was superb. The staff were invariably friendly and nothing seemed too much trouble for them, the quality and level of care was excellent. My relation was happier than he had ever been whilst being cared for at Willow View.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Regarding my granddad, our family feel very happy with the care given by staff at Willow View. He is well fed, clean and looking healthier than he has done for years. We feel relaxed knowing granddad is being so well looked after, as we were caring for him at home and found it difficult to let others care for him. One issue is the space in his bedroom, he has some large equipment, but there may be a possibility of transferring him to a larger room. Staff were also fast to respond to medical issues which is great. Overall, we are pleased with the care given at Willow View. Thank you.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find this care home very war and friendly whilst also being professional. The boxes below have been filled in by the resident as it is he that can answer most honestly. I am certainly happy with the care hi is given and he's happy that is the most important thing.

How likely would you be to recommend Willow View Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Firstly I would like to highly commend the Manager and her staff team of Willow View for the excellent way in which they have helped my Dad settle into the home so quickly and the kind words that they use to describe him and the warm and approachable way they make us feel every time we visit. They always show respect but also have a sense of humor in the way that they communicate to my Dad and us which goes along way in making this home an ideal choice for him.

The home is spotless and does not have any unwelcome odors as you enter the building. My Dad is always saying how good the food is and he gets a choice at every meal time.

The staff have ideally sat my Dad at meal times with other male residents in the home and in the lounge area helping them to strike up a friendship.They chat daily about football and even have football fixture sheets so they are kept updated on who is playing who.
Sky football would further enhance this in the lounge if ever possible.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is definitely worth a mention. My mother spent 10 days in respite. The staff were lovely, very welcoming and she was treated as if she was 'their mother' and not a resident in a care home. Very well looked after, staff would sit and talk to her. We were asked about her family, working life, pets etc. so that they could chat to her about her life. Very clean place (no smell) food good and room lovely. Staff brilliant. 10 out of 10. Would definitely recommend xxx

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Excellent service, staff caring and supportive, offering food and drink constantly, helpful and friendly, atmosphere of home brilliant. I would recommend this home to anyone.

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise this care home enough. As soon as we walked through the main door we are so welcomed by the manager. My father-in-law looks fresh faced and has a big smile on his face and we know that he is well looked after. This is peace of mind for us. Lovely and clean and most of all the staff are caring , friendly and so helpful!

How likely would you be to recommend Willow View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Job Vacancies

Staff Profiles

Liz

Liz Whalen

Job Title: Registered Manager

Description:

Liz is our Care Centre Manager and during her many years experience she has gained an understanding and confidence in caring for the elderly. Liz knows how to communicate with residents and is committed to providing the best quality of care for those living at Willow View care centre.

In her spare time, Liz enjoys travelling and has recently visited Las Vegas for her daughter’s wedding.

Tracy

Tracy Richards

Job Title: Deputy Manager

Description:

Tracy joined Willow View care centre in July 2014 as our Deputy Manager. Previously working as a nurse, Tracy has over thirty three years’ experience. Outside of work, Tracy likes to spend time with her grandson, enjoys motorcycling and attends rock concerts!

Hayley

Hayley Rowland

Job Title: Administrator

Description:

Hayley has been in the care sector for eight years, she started as a care assistant Hayley joined our team at Willow View in August 2015 as our Administrator. Hayley spends her leisure time with her husband and three children who are 2, 8 and 9, they keep her on her toes and regularly invite their friends for sleepovers which turn into dance off nights.

Kerry

Kerry Maddren

Job Title: Senior Care Assistant

Description:

Since December 2014, Kerry has worked at Willow View care centre as a Care Assistant and Relief Senior. During her time with us, she has completed a level three diploma in care and medication. Currently, she is studying for a level three diploma in management to progress her career within Willow View care centre.

When Kerry is not studying, she enjoys running a local marching band called the ‘Billingham Silhouettes’ where she travels the UK for competitions.

Robbie

Robbie Smith

Job Title: Care Assistant

Description:

Robbie has been working in the care profession for over seven years. He finds working at Willow View care centre very rewarding and enjoyable.

When Robbie’s not at work, he enjoys a trip to the pub with his wife and going to restaurants with his family.

David

David Scott

Job Title: Care Assistant

Description:

David joined the Willow View community in February 2015 after working in domiciliary care. David enjoys interacting with residents and loves to see them smiling and having fun,

In his spare time, David likes to cook and socialise with friends and family.

Chloe

Chloe Lindell

Job Title: Night Care Assistant

Description:

Chloe joined Willow View care centre as an Apprentice and has recently qualified as a Care Assistant.

Outside of work, Chloe likes to spend time with her family and catch up with friends.

Andrea

Andrea Maw

Job Title: Night Senior Care Assistant

Description:

Andrea joined us in March 2014 as a Senior Care Assistant with over 20 years experience in the industry. She works in the evenings to make sure our residents are comfortable and safe.

Outside of work, Andrea likes to spend time with her family, reading books, tackling puzzles and travelling with her family.

Ann

Ann Marwood

Job Title: Head Chef

Description:

Ann has been in the catering industry for thirty years. One of the highlights of her role is to see residents enjoy their meals as she strives to provide a good, healthy and freshly prepared menu.

As Head Chef, Ann enjoys baking cakes for special occasions at particular times of the year for residents.

When she is not at Willow View, Ann likes to dabble in DIY and she has recently retiled her kitchen at home!

Leanne

Leanne Allison

Job Title: Kitchen Assistant

Description:

Leanne has a passion for food and enjoys preparing meals in our kitchen for residents.

Leanne has worked at Willow View care centre for over a year and loves to see residents enjoying home-cooked meals.

In her spare time, Leanne likes to read and enjoys long walks in the countryside.

Tina

Tina Watson

Job Title: Laundry Assistant

Description:

Tina has over twenty years experience in care profession with eight years working in mental health. At Willow View, Tina organises and keeps on top of our residents laundry to ensure they’re looking their best.

In her free time, Tina likes to spend time with her family, enjoys gardening and is a keen crafter.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Willow View Care Home