Windsor Court Residential Home

My dad has been in Windsor Court since May this year. Since moving in he has improved in his health and overall well-being. He is eating better, his hygiene needs are met and his mobility and physical strength have improved. He said today that he likes it there and he 'wants for nothing'. He enjoys all the music and social events they put on. The main thing I have noticed is how friendly and caring the staff are. This goes from the owners to all the staff. They are always friendly and it has a lovely family feel. I can't fault it.

Private rooms provide a more than adequate sanctuary when privacy is sought. All in all a home where it is very evident that the managers/ directors are "hands on" at all times. Their presence is reassuring to their residents and their customers.

my husband's brother was in the home (Windsor Court) and was told what a good home it was. so that is why Stephen is in the home, I never worry about Stephen. Because he is well looked after. the staff are lovely too. it is a good home.

My uncle has been a resident in Windsor Court for 4 weeks and we have been so impressed by everyone involved in his care, especially Jacob who has done everything in his power to help my uncle settle in. The staff are all very friendly and you can see they genuinely care for the residents they are caring for. I would have no hesitation in recommending Windsor Court to anyone looking for a care home for their loved one.

Windsor Care home is a fantastic find. My Dad spent 3 years with Yaqub and his amazing team. They went above and beyond to ensure dad's time with them was the best possible. There is plenty of activity's provided and lots of one to one interaction. I can safely say that my dad enjoyed his time at Windsor court and was looked after extremely well. When the family visited we were always met with open arms and regular updates of what dad had been upto via a designated WhatsApp group for dad and his family.

The care and kindness shown to my dad has been outstanding. The team really go above and beyond. My dad is happy, safe and treated with dignity and respect.

I am very happy with Windsor Court.The staff are so thoughtful, they approach residents with such a nice manner and take time to listen. I find a pleasant atmosphere. The management have trained the staff very well. I enjoyed my visit with my friend every week with a nice cup of tea from the staff.

Very good. Staff seem happy which helps the residents. Many activities and food good and varied. No smell when entering the building. And no agency workers which helps the staff getting to know the residents.

It is a difficult time to see your loved one loose their independence, but it is made so much easier by all the staff at Windsor Court. My granddad has settled in well and is encouraged to joining with activities when he is able to do so. The peace of mind from knowing he is well cared for is priceless.

The care is excellent, and when asked, residents were extremely happy with the service and care provided. Very friendly staff and the owners take special interest in everything that goes on in the care home. I have no hesitation in recommending this care home to anyone who needs it.

My mother went into Windsor Court in November 2024. She had a stroke and a significant bleed to the brain in 2024. She was unable to speak and lost movement to right side. After going in the care of Windsor Court I feel my mother has recovered remarkably. She still unable to walk and needs a lot of support with mobility and confusion but I think the care here is excellent. I feel I can approach staff (any) with any concerns I may have.They go above and beyond for all their residents.

This place is always clean and tidy and welcome visitors.

Our mother is very well looked after, the staff are excellent, very friendly, and show great care to the residents. The care home provides many activities on a daily basis, music, creative activities, bingo, quizzes, dancing- this provides enjoyment and stimulation to the residents. Mum is fed well, plenty of fluids to keep her hydrated. We as visitors are made to feel very welcome. Staff also take residents out on excursions. Since being cared for, mum has kept healthy and is well cared for, and we are more thank happy.

I was apprehensive about coming to care home the staff here all very friendly and helpful. The special events days are well organised and fun. I am generally getting used communal living due to the excellent staff. The home does not smell of wee and is always been cleaned- big plus in my book.

I was in another care home where I was not happy, but since I have been here, I feel well looked after. Food and everything is spot on here. I am treated like a king. I made the right decision to come to Windsor Court. I will recommend it to everyone. I am here nearly for 2 years.

I am really enjoying here. Very comfortable and friendly staff. Cannot fault the care provided. I have much improved within a short time. Excellent care. Lots of activities and staff looking after well. Extremely comfortable especially at night time.

The Care here at Windsor Court is second to none! Hands down the best care home in Stockton without a doubt. My relative spent several lovely months here and was the happiest she'd been in years! The activity staff is absolutely fabulous and always goes above and beyond to arrange activities that benefit every individuals like and needs. The care staff have so much patience and compassion it's lovely. Really is a home from home. Would highly recommend

This care home is run by a family. The owner and his family are always there taking an active role in its operation. The staff are like family too. Many have been there a long time and everyone is treated as though they matter. Property maintenance is a priority but never inconveniences the residents. My mother is always treated extremely well even though she has high dependency needs. Everyone is professional and well trained and I don't believe there is anywhere better than Windsor Court Residential Home.

Recommended by carehome.co.uk in November 2023, it was the first home I looked at and the last. I was so impressed and it met all my needs and wants. My mother is like her old self again at 95 years old and post Covid she is living life again bringing joy to myself and family. The staff, residents and owners are so kind and caring. Long may it last.

I would, without the slightest hesitation, recommend Windsor Court for your loved one. It is truly a home from home.