Windsor Court Residential Home

44-50 Windsor Road, Oxbridge, Stockton-on-Tees TS18 4DZ
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9.8 35 Reviews
  • Windsor Court Residential Home, Stockton-on-Tees
Windsor Court Residential Home/Oxbridge Care Ltd offers a pleasant and friendly care environment, staffed by a talented team of professionals who take pride in looking after both the physical and emotional well-being of service users.

The home looks to encourage an active lifestyle, supporting personal interests and benefitting from its own private gardens, a library, and reminiscence groups.

A specialist dementia unit is an excellent addition, and regular visits by health professionals such as GPs, opticians and dentists add to the satisfaction of residents.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 32 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oxbridge Care Ltd

Person in charge

  • Parveen Mughal (Manager)

Local Authority / Social Services

Admission Criteria

  • Available on request
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (32)

Windsor Court Residential Home Reviews (35)

9.8

Windsor Court Residential Home has a Review Score of 9.8 (9.798) out of 10, based on 14 reviews in the last 2 years.
Over all time Windsor Court Residential Home has 35 reviews.

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Reviewer Connection to Windsor Court Residential Home
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Review from C T (Daughter of Resident) published on 20 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness shown to my dad has been outstanding. The team really go above and beyond. My dad is happy, safe and treated with dignity and respect.
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Review from J G (Friend of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Windsor Court.The staff are so thoughtful, they approach residents with such a nice manner and take time to listen. I find a pleasant atmosphere. The management have trained the staff very well. I enjoyed my visit with my friend every week with a nice cup of tea from the staff.
Reply from Yaqub Mughal, Director at Windsor Court Residential Home

Thank you so much for your kind words. We look forward to seeing you every week.

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Review from Terence W (Husband of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Staff seem happy which helps the residents. Many activities and food good and varied. No smell when entering the building. And no agency workers which helps the staff getting to know the residents.
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Review from S M (Granddaughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a difficult time to see your loved one loose their independence, but it is made so much easier by all the staff at Windsor Court. My granddad has settled in well and is encouraged to joining with activities when he is able to do so. The peace of mind from knowing he is well cared for is priceless.
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Review from Nazar I (Son of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent, and when asked, residents were extremely happy with the service and care provided. Very friendly staff and the owners take special interest in everything that goes on in the care home. I have no hesitation in recommending this care home to anyone who needs it.
Reply from Yaqub Mughal, Director at Windsor Court Residential Home

Thank you for your kind words. Great to read your lovely comments.

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Review from Kim H (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into Windsor Court in November 2024. She had a stroke and a significant bleed to the brain in 2024. She was unable to speak and lost movement to right side. After going in the care of Windsor Court I feel my mother has recovered remarkably. She still unable to walk and needs a lot of
support with mobility and confusion but I think the care here is excellent. I feel I can approach staff (any) with any concerns I may have.They go above and beyond for all their residents.
Reply from Yaqub Mughal, Director at Windsor Court Residential Home

Thank you so much for your lovely review. We're glad to hear you're happy with the care and support here.

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Review from Stephen B (Partner of Resident) published on 7 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is always clean and tidy and welcome visitors.
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Review from B P (Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was apprehensive about coming to care home the staff here all very friendly and helpful. The special events days are well organised and fun. I am generally getting used communal living due to the excellent staff. The home does not smell of wee and is always been cleaned- big plus in my book.
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Review from G M (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother is very well looked after, the staff are excellent, very friendly, and show great care to the residents. The care home provides many activities on a daily basis, music, creative activities, bingo, quizzes, dancing- this provides enjoyment and stimulation to the residents. Mum is fed well,
plenty of fluids to keep her hydrated. We as visitors are made to feel very welcome. Staff also take residents out on excursions. Since being cared for, mum has kept healthy and is well cared for, and we are more thank happy.
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Review from Derek J (Resident) assisted by family/friend published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in another care home where I was not happy, but since I have been here, I feel well looked after. Food and everything is spot on here. I am treated like a king. I made the right decision to come to Windsor Court. I will recommend it to everyone. I am here nearly for 2 years.
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Review from A N (Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really enjoying here. Very comfortable and friendly staff. Cannot fault the care provided. I have much improved within a short time. Excellent care. Lots of activities and staff looking after well. Extremely comfortable especially at night time.
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Review from L B (Ex Family Member) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care here at Windsor Court is second to none! Hands down the best care home in Stockton without a doubt. My relative spent several lovely months here and was the happiest she'd been in years! The activity staff is absolutely fabulous and always goes above and beyond to arrange activities that benefit
every individuals like and needs. The care staff have so much patience and compassion it's lovely. Really is a home from home. Would highly recommend
Reply from Yaqub Mughal, Director at Windsor Court Residential Home

Thank you so much for your kind words. Please do keep and touch and keep visiting!

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Review from D C (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is run by a family. The owner and his family are always there taking an active role in its operation. The staff are like family too. Many have been there a long time and everyone is treated as though they matter. Property maintenance is a priority but never inconveniences the residents.
My mother is always treated extremely well even though she has high dependency needs. Everyone is professional and well trained and I don't believe there is anywhere better than Windsor Court Residential Home.
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Review from S L (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recommended by carehome.co.uk in November 2023, it was the first home I looked at and the last. I was so impressed and it met all my needs and wants. My mother is like her old self again at 95 years old and post Covid she is living life again bringing joy to myself and family. The staff, residents and
owners are so kind and caring. Long may it last.
Reply from Lynne, Manager at Windsor Court Residential Home

Thank you for your kind words. We really appreciate your great review.

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Review from Sandra G (Daughter of Resident) published on 2 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been at Windsor Court for a number of years due to dementia. Throughout her stay at Windsor Court, the staff were professional, attentive to Mum's needs and always willing to go the extra mile, making sure she had everything she needed, both medically and personally. There were always plenty
of activities on for the residents, and families were always welcome at any time to visit or help with any festivities. Holidays and birthdays were always a good excuse for a party.
I would, without the slightest hesitation, recommend Windsor Court for your loved one. It is truly a home from home.
Reply from Lynne Childs, Manager at Windsor Court Residential Home

Thank you for your kind words, Sandra. We all miss your mum very much. Please keep visiting us.

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Review from E L (Son of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been extremely well looked after in the home. She always speaks glowingly about the food, care, staff and management. Providing a cosy and welcoming feel to both mum and all the other residents. As visitors, dad and my brother and I are always looked after with courtesy and respect. I could
not wish for a better caring home for mum to be in. She is looked after in exactly the right way.
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Review from C G (Daughter of Resident) published on 14 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived in Windsor Court since December 2018. She is treated with care and respect. She can be difficult and verbally aggressive, but she is always treated with kindness, whatever her behaviour. I am kept updated by staff of any changes and involved with her care plans. The home itself is
clean and well maintained, and always smells fresh and pleasant. Food is cooked on site and is of a high standard. Staff are courteous and friendly and always attempt to engage residents in activities. We are invited to parties held several times a year which are always well organised. I feel my mother is happy and safe there, and I'm happy for her to continue to live there.
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Review from Deborah L (Daughter of Resident) published on 14 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and care my mum receives at Windsor Court is really good they have lots of patience with her. It’s very clean and my mum said the food is good. It’s small and friendly and she gets one-to-one attention from the staff at all times. I moved her to Windsor Court from another home as it was recommended
to me.
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Review from P J (Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been well accepted and looked after in this home since I was moved here 2 years ago on the closure of my previous placement. Staff are very friendly and caring and easily approachable at all levels. The management of the home is effective and efficient and very resident focussed. There
are formal as well as informal methods of seeking resident's views.
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Review from L P (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel the care my father receives is of the highest standard. He is treated as an individual and is greatly respected. He is always clean and tidy and appropriately dressed. I know he is very well fed.
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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Windsor Court Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.798 for Windsor Court Residential Home is calculated as follows: ( (137 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.798
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Windsor Court Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Windsor Court Residential Home

What types of Care is Windsor Court Residential Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windsor Court Residential Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Windsor Court Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Windsor Court Residential Home to the centre of Stockton-on-Tees?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Residential Home to verify any information. View our terms and conditions. Windsor Court Residential Home has an Enhanced Service - more info.