
the staff went above and beyond for her. They made her what she liked for breakfast,K G(Granddaughter of Resident/Service User)



the staff went above and beyond for her. They made her what she liked for breakfast,K G(Granddaughter of Resident/Service User)



Windsor Court Residential Home/Oxbridge Care Ltd offers a pleasant and friendly care environment, staffed by a talented team of professionals who take pride in looking after both the physical and emotional well-being of service users.
The home looks to encourage an active lifestyle, supporting personal interests and benefitting from its own private gardens, a library, and reminiscence groups.
A specialist dementia unit is an excellent addition, and regular visits by health professionals such as GPs, opticians and dentists add to the satisfaction of residents.
Care Provided by Windsor Court Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees is dependent on complexity of care.
The price(s) shown are provided by the care home. Contact Windsor Court Residential Home for full pricing details and T&Cs.
Contact Windsor Court Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Oxbridge Care Ltd
- Private Owned
Person in charge
- Parveen Mughal (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (4)
Windsor Court Residential Home Reviews (36)
Windsor Court Residential Home has a Review Score of 9.6 (9.648) out of 10, based on 14 reviews in the last 2 years.
Over all time Windsor Court Residential Home has 36 reviews.
Windsor Care home is a fantastic find. My Dad spent 3 years with Yaqub and his amazing team. They went above and beyond to ensure dad's time with them was the best possible. There is plenty of activity's provided and lots of one to one interaction. I can safely say that my dad enjoyed his time at Windsor court and was looked after extremely well. When the family visited we were always met with open arms and regular updates of what dad had been upto via a designated WhatsApp group for dad and his family.
The care and kindness shown to my dad has been outstanding. The team really go above and beyond. My dad is happy, safe and treated with dignity and respect.
I am very happy with Windsor Court.The staff are so thoughtful, they approach residents with such a nice manner and take time to listen. I find a pleasant atmosphere. The management have trained the staff very well. I enjoyed my visit with my friend every week with a nice cup of tea from the staff.
Thank you so much for your kind words. We look forward to seeing you every week.
Very good. Staff seem happy which helps the residents. Many activities and food good and varied. No smell when entering the building. And no agency workers which helps the staff getting to know the residents.
It is a difficult time to see your loved one loose their independence, but it is made so much easier by all the staff at Windsor Court. My granddad has settled in well and is encouraged to joining with activities when he is able to do so. The peace of mind from knowing he is well cared for is priceless.
The care is excellent, and when asked, residents were extremely happy with the service and care provided. Very friendly staff and the owners take special interest in everything that goes on in the care home. I have no hesitation in recommending this care home to anyone who needs it.
Thank you for your kind words. Great to read your lovely comments.
My mother went into Windsor Court in November 2024. She had a stroke and a significant bleed to the brain in 2024. She was unable to speak and lost movement to right side. After going in the care of Windsor Court I feel my mother has recovered remarkably. She still unable to walk and needs a lot of support with mobility and confusion but I think the care here is excellent. I feel I can approach staff (any) with any concerns I may have.They go above and beyond for all their residents.
Thank you so much for your lovely review. We're glad to hear you're happy with the care and support here.
This place is always clean and tidy and welcome visitors.
Our mother is very well looked after, the staff are excellent, very friendly, and show great care to the residents. The care home provides many activities on a daily basis, music, creative activities, bingo, quizzes, dancing- this provides enjoyment and stimulation to the residents. Mum is fed well, plenty of fluids to keep her hydrated. We as visitors are made to feel very welcome. Staff also take residents out on excursions. Since being cared for, mum has kept healthy and is well cared for, and we are more thank happy.
I was apprehensive about coming to care home the staff here all very friendly and helpful. The special events days are well organised and fun. I am generally getting used communal living due to the excellent staff. The home does not smell of wee and is always been cleaned- big plus in my book.
I was in another care home where I was not happy, but since I have been here, I feel well looked after. Food and everything is spot on here. I am treated like a king. I made the right decision to come to Windsor Court. I will recommend it to everyone. I am here nearly for 2 years.
I am really enjoying here. Very comfortable and friendly staff. Cannot fault the care provided. I have much improved within a short time. Excellent care. Lots of activities and staff looking after well. Extremely comfortable especially at night time.
The Care here at Windsor Court is second to none! Hands down the best care home in Stockton without a doubt. My relative spent several lovely months here and was the happiest she'd been in years! The activity staff is absolutely fabulous and always goes above and beyond to arrange activities that benefit every individuals like and needs. The care staff have so much patience and compassion it's lovely. Really is a home from home. Would highly recommend
Thank you so much for your kind words. Please do keep and touch and keep visiting!
This care home is run by a family. The owner and his family are always there taking an active role in its operation. The staff are like family too. Many have been there a long time and everyone is treated as though they matter. Property maintenance is a priority but never inconveniences the residents. My mother is always treated extremely well even though she has high dependency needs. Everyone is professional and well trained and I don't believe there is anywhere better than Windsor Court Residential Home.
Recommended by carehome.co.uk in November 2023, it was the first home I looked at and the last. I was so impressed and it met all my needs and wants. My mother is like her old self again at 95 years old and post Covid she is living life again bringing joy to myself and family. The staff, residents and owners are so kind and caring. Long may it last.
Thank you for your kind words. We really appreciate your great review.
I would, without the slightest hesitation, recommend Windsor Court for your loved one. It is truly a home from home.
Thank you for your kind words, Sandra. We all miss your mum very much. Please keep visiting us.
My mum has been extremely well looked after in the home. She always speaks glowingly about the food, care, staff and management. Providing a cosy and welcoming feel to both mum and all the other residents. As visitors, dad and my brother and I are always looked after with courtesy and respect. I could not wish for a better caring home for mum to be in. She is looked after in exactly the right way.
My mother has lived in Windsor Court since December 2018. She is treated with care and respect. She can be difficult and verbally aggressive, but she is always treated with kindness, whatever her behaviour. I am kept updated by staff of any changes and involved with her care plans. The home itself is clean and well maintained, and always smells fresh and pleasant. Food is cooked on site and is of a high standard. Staff are courteous and friendly and always attempt to engage residents in activities. We are invited to parties held several times a year which are always well organised. I feel my mother is happy and safe there, and I'm happy for her to continue to live there.
The staff and care my mum receives at Windsor Court is really good they have lots of patience with her. It’s very clean and my mum said the food is good. It’s small and friendly and she gets one-to-one attention from the staff at all times. I moved her to Windsor Court from another home as it was recommended to me.
I have always been well accepted and looked after in this home since I was moved here 2 years ago on the closure of my previous placement. Staff are very friendly and caring and easily approachable at all levels. The management of the home is effective and efficient and very resident focussed. There are formal as well as informal methods of seeking resident's views.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Windsor Court Residential Home.
There are no upcoming events for Windsor Court Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Windsor Court Residential Home.
Accreditations
There are no accreditations posted yet for Windsor Court Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Windsor Court Residential Home
What types of Care is Windsor Court Residential Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Windsor Court Residential Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Windsor Court Residential Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Windsor Court Residential Home to the centre of Stockton-on-Tees?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
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