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Windsor Court Residential Home

44-50 Windsor Road, Oxbridge, Stockton-on-Tees, Cleveland & Teesside TS18 4DZ
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the staff went above and beyond for her. They made her what she liked for breakfast,K G(Granddaughter of Resident/Service User)
Windsor Court Residential Home, Stockton-on-Tees
Windsor Court Residential Home, Stockton-on-Tees
Windsor Court Residential Home, Stockton-on-Tees

Windsor Court Residential Home/Oxbridge Care Ltd offers a pleasant and friendly care environment, staffed by a talented team of professionals who take pride in looking after both the physical and emotional well-being of service users.

The home looks to encourage an active lifestyle, supporting personal interests and benefitting from its own private gardens, a library, and reminiscence groups.

A specialist dementia unit is an excellent addition, and regular visits by health professionals such as GPs, opticians and dentists add to the satisfaction of residents.

Care Provided by Windsor Court Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £809From £809
Residential Dementia CareFrom £882From £882

Fees is dependent on complexity of care.

Contact Windsor Court Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oxbridge Care Ltd
  • Private Owned

Person in charge

  • Parveen Mughal (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (4)

Windsor Court Residential Home Reviews (36)

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9.6

Windsor Court Residential Home has a Review Score of 9.6 (9.648) out of 10, based on 14 reviews in the last 2 years. Over all time Windsor Court Residential Home has 36 reviews.

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Showing 36 reviews matching selected criteria
Review from L P (Daughter of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

I feel the care my father receives is of the highest standard. He is treated as an individual and is greatly respected. He is always clean and tidy and appropriately dressed. I know he is very well fed.

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Review from N K (Friend of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

Windsor Court is a very welcoming care home. The staff there are ready to assist you upon arrival. Very clean, professional and friendly environment. Lots of activities there that you can relate to the resident's well-being. Staff are always caring towards the residents. Overall I think it is a safe and caring place. I would certainly recommend.

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Review from J T (Daughter of Resident) published on 4 July 2022 Submitted via Postal Card
Overall Experience

Can't praise Windsor Court enough for the care and support shown to my mum in the last few weeks before she passed away.

Reply from Yaqub Mughal, Director at Windsor Court Residential Home

Thank you for your kind words. Please come in to see us. We would love to see you again soon.

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Review from A M (Daughter-in-law of Resident) published on 12 January 2022 Submitted via Postal Card
Overall Experience

The care my father-in-law has received is excellent. The staff are so kind, caring and efficient. My father-in-law says they are all brilliant which means a lot. Certainly, put our minds to rest. Thank you.

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Review from Christine T (Sister of Resident) published on 30 March 2021 Submitted via Website
Overall Experience

I live overseas and feel so blessed to know my brother is being taken care of by such wonderful, caring staff. They are always so obliging when I call, taking the phone to him and keeping me up to date.

Reply from Yaqub, Director at Windsor Court Residential Home

Thank you very much, Christine, we appreciate your kind words.

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Review from V S (Resident / Service User) published on 29 December 2020 Submitted via Postal Card
Overall Experience

Staff are very friendly and helpful. The room is comfortable.

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Review from Katherine W (Daughter of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience
Dad is extremely happy at Windsor Court.

We love the staff and the owners are wonderful. Food/room/care we can't fault anything. Dad is always clean/shaved and tidy.

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Review from John Nicholas H (Resident / Service User) published on 6 August 2019 Submitted via Postal Card
Overall Experience
When I visited Windsor Court I was immediately impressed by the extremely high standard of compassion and care shown to the residents.

Also, I was aware that I was in an establishment where cleanliness was clearly the order of the day.

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Review from Mary H (Niece of Resident) published on 18 May 2019 Submitted via Postal Card
Overall Experience
My aunt has been a resident at Windsor Court for the past 3 years.
I am more than happy with the care she is getting.
The staff always make sure the resident understands what is going to happen to them ie taken to the toilet, given medication etc.
I don't visit at set times, I go when I can 2 or 3 times a week, but whatever time of day I go I am always made to feel very welcome.
My aunt is always clean and tidy, the home is always clean and there are never any bad smells, which can happen with people that aren't well.

Well done to all carers and other staff for an exceptional job.

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Review from Alvina A (Niece of Resident) published on 19 March 2019 Submitted via Website
Overall Experience

Great care home. Looked after my uncle when he had cancer. They really cared for him, as if he was family. Would highly recommend this care home to anyone who is looking for a caring home.

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Review from Judith H (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

Staff are very caring and helpful to all residents. They all do a wonderful job.

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Review from M S (Daughter-in-law of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

Residents are well looked after and activities are very good to keep them alert and amused. Good entertainment is occasionally provided. Christmas parties are all excellent, all staff are pleasant, friendly and good at their jobs. The good provided is excellent.

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Review from K G (Granddaughter of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

Whilst my nana was in Windsor Court on respite for 2 weeks, the staff went above and beyond for her. They made her what she liked for breakfast, especially for her and also catered for her caffeine free diet. She was always well presented and in the lounge, which we much prefer than her being by herself in the bedroom. The home was clean and there were no odours. Fantastic staff all around. Home from home experience.

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Review from Michael P (Son of Resident) published on 7 September 2018 Submitted via Postal Card
Overall Experience

Very good staff, very friendly, very helpful and caring. Nothing is too much trouble. Excellent.

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Review from Olwyn L (Daughter of Resident) published on 7 September 2018 Submitted via Postal Card
Overall Experience
My mam has been in Windsor Court for three years and has always been treated with dignity and respect.
The staff and management are always friendly and approachable and any problems are dealt with immediately.

Individual needs are catered for and I would have no hesitation in recommending Windsor Court to anyone else.

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Review from Moira M (Daughter of Resident) published on 7 September 2018 Submitted via Postal Card
Overall Experience
Both lounges have a homely feel. Staff are friendly and attentive. They make sure residents and visitors feel at home and are always welcome.

I can feel at ease knowing that my dad is well cared for 24/7.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 October 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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