Silver Howe Care Centre

After 3 months of my mum being a resident at Silver Howe, I have been very impressed with the staff and their personal and supportive interaction with her and other residents, the feeling of all being part of the "family" is very apparent. The home itself has a real homely feel with its layout, decor and furniture and has a really welcoming atmosphere. Staff have in-depth knowledge and understanding of communicating and working with those who have dementia. They are also very keen to develop their various innovative activities to stimulate memories or conversation. This has directly impacted on my mum whose mental capacity has noticeably improved in this environment. This has really impressed me. On top of that, the food provided by the team of chefs is very high-quality food with plenty of variety of menu choices and flavours, fresh vegetables and home-made soup daily. I have eaten meals there with my mum and can vouch for this high standard of food.

The care I receive is excellent, the staff do everything for me. They help me so much, I would not be able to live alone. The manager is special, she is my rock. Everyone is brilliant. The home is perfect. The staff have a good sense of humour. This is my home. My friends and family can visit anytime. They can be with me for meals.

Happy, Pleasant atmosphere, staff friendly and happy to help, management are great and always there to listen. Mother's happy in the home and settled and feels at home. The food is fresh and all cooked on the day lots of variety. Stress-free environment always updates me if there is a problem or if they need me.