What types of Care is Hartland House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Hartland House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hartland House to the centre of Milnthorpe?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Hartland House care home, Beetham Road, Milnthorpe, Cumbria LA7 7QW

Review from Jane S (Daughter of Resident) published on 16 March 2023 Submitted via Website • Report

Overall Experience

Hartland house is absolutely brilliant. If I actually wrote what I actually think about how amazing this place is, it would not sound believable, so I will tone it down a bit.
My mum has lived at Hartland House for the last 3 years since we lost my father, so in all honesty at the start of a pandemic

and deeply grieving was not the ideal start to such a massive change in her life. I was terrified she would be unhappy with her choice to stay local rather than move closer to myself or my brother. It is a great testament to all the care staff, management and especially the kitchen staff that my mum is truly happy living with you. She absolutely loves her new life, she loves the food, the entertainment, the company, the pampering and the genuine affection she experiences from you all.
She talks about you and her life at Hartland with such enthusiasm every conversation we have involves at least one “ I absolutely couldn’t be anywhere better”.
This is a happy place.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Wow, what a review! Thank you so very much I will share this with the team.

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Review from Caroline C (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report

Overall Experience

We are all very happy with the care our mum receives at Hartland House Care Home. This is by far the best care home I have ever known: all of the staff are friendly and kind, the home itself is in outstanding condition at all times and the entertainment/enrichment provision is fantastic. I couldn't

recommend it highly enough.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Thank you so very much for your lovely review which I will share with all of the team!

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Review from Eleanor H (Daughter-in-law of Resident) published on 24 February 2023 Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Hartland House for some time now and I feel she is very well cared for. The home is bright, clean and welcoming and all the staff I have had dealings with have been friendly and helpful. The staff take a pride in the home and it is beautifully appointed and maintained.

It would be lovely if it had just a little bit more garden, but they make good use of what they do have. There is a good variety of morning and afternoon activities nearly every day, and these include visiting musicians and people giving talks, as well as games and craft sessions. The range is wide and tries to include something for everyone. The home has a good, almost family, atmosphere and the care staff are lovely with my mother-in-law, having got to know her over a period of time. The staff keep very good records of my mother-in-law so that they are all aware of her needs and likes and dislikes, and they are able to answer my questions about her welfare.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Thank you for such a detailed and wonderful review. It really means a lot to the team at Hartland House of which I will share the review with.

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Review from Ernie G (Brother of Resident) published on 23 February 2023 Submitted via Website • Report

Overall Experience

Since my sister lost her husband, the best thing I did for her was to enrol her in Hartland House Care Home. The staff are all caring and very little change in staff which brings stability. My sister now has a circle of friends and is happier than she has been in a long time.
Nothing is too much trouble

for the staff and I would recommend Hartland House to any widow or widower as the best place to spend your final years.

Reply from Leanne Scrogham, Registered care manager at Hartland House

It is lovely to read that we are getting it just right for your Sister. It means a lot to us at Hartland House to know that we are doing our jobs right - Thank you!

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Review from Lindsay M (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report

Overall Experience

My mother has settled so well in this amazing home. The family researched homes in the area in detail and all our friends and neighbours who knew the home were extremely positive about it. When she needed a home we were so lucky to get a fabulous room en-suite. She has now been in the home for six months

and we have nothing but praise for the management and staff.
The management staff are excellent. The staff are so friendly and take a great pride in their work. The food is fabulous! The housekeeping staff are thorough and it is spotless. The activities are varied, fun, and communicated clearly with a monthly planner. The home has recently been refurbished to a very high standard.
No home is perfect but I cannot rate Hartland House Care Home highly enough. Without question, I recommend Hartland House to you.

Reply from Leanne Scrogham, Registered care manager at Hartland House

We were lucky to have your Mum move in with us! Thank you so very much for your amazing review which I will share with all of team Hartland.

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Review from T H (Son of Resident) published on 17 February 2023 Submitted via Website • Report

Overall Experience

My father has been a resident of Hartland House Care Home for more than four years. Over this time he has become increasingly frail and less mobile, though mentally fully switched on. He has been treated with respect and dignity throughout.
The staff have been exemplary with many going beyond the call

of duty, which I have very much appreciated.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Nothing is too much for us and we endeavour to always do more than our best. For this to be recognised in your kind words helps us know that we are doing it right! Thank you.

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Review from Paul R (Son of Resident) published on 17 February 2023 Submitted via Website • Report

Overall Experience

A big thank you to all the staff at Hartland House Care Home for all the kindness, love and support they are giving to my mum. She is very happy living there, nothing is too much trouble we cannot thank you enough, she is in good hands.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Thank you so very much for your lovely comments, it is our pleasure to look after your Mum.

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Review from Ian P (Son of Resident) published on 17 February 2023 Submitted via Website • Report

Overall Experience

After some health issues, my mum decided that it was finally time to go into a care home.
Mum decided to move closer to myself and my wife and we began the search locally. When we visited Hartland House Care Home we instantly noticed its happy atmosphere, full of the sounds of chatting and laughter.

Mum has now been a resident for just over eighteen months and absolutely loves it, from the caring friendly staff to the delicious meals, she really feels at home. It is so good to see her enjoying life! I would thoroughly recommend Hartland House it really puts the care into care home!

Reply from Leanne Scrogham, Registered care manager at Hartland House

What an absolutely lovely review! It's lovely to hear feedback that shows we are hopefully getting it right!! We appreciate this so much and I will share this with the staff team.

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Review from H W (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report

Overall Experience

Hartland House Care Home is a warm, caring and friendly place which is kept in top order and very clean throughout. There are plenty of staff both caring for the residents and keeping the house running smoothly. I never worry about my mum as I know that she is getting excellent care and she is very

happy and settled. She has regular care reviews to ensure that she is happy with her care and that her needs are being met. There is a good rapport with the staff and residents alike. The activities programmed each week are varied and everyone is included if they want to be. My mother-in-law lived here several years ago and I am happy to say that she loved it too.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Many thanks for such a lovely review. It really means the world to us!!

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Review from S B (Daughter of Resident) published on 16 February 2023 Submitted via Website • Report

Overall Experience

I would highly recommend Hartland House from a relative's point of view. It is small enough to get a sense of a close community where residents' needs are known and people make friends with each other. There are lots of different activities organised on most weekday mornings and afternoons to help pass

the time and keep residents engaged. I haven't eaten the food but Mum enjoys it and likes the fact that there is always a choice and she can have a salad every day. Visitors are made to feel at home. I am always offered a hot drink and a very nice homemade biscuit if I'm visiting when they are served. Children are always made very welcome including visits from a local nursery. The staff balance a sense of professionalism with warmth and friendliness.

Reply from Leanne Scrogham, Registered care manager at Hartland House

Thank you for taking the time to write such a lovely review that I think captures life at Hartland House just perfectly!

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Review from J T (Friend of Resident) published on 16 February 2023 Submitted via Website • Report

Overall Experience

All the staff have been incredibly kind, patient and helpful to my old neighbour/friend for all the time she has been in the home, but more especially during the last month supporting her when a young relative died and more recently with a problem with her leg needing dressing care and hospital visits.

Everyone who comes into her room could not be better. I appreciate coffee and homemade biscuits when I call. It all creates a happy atmosphere. The house is beautifully decorated and comfortable, there is a nice garden area, and I could not think of a better place to be.

Reply from Leanne Scrogham, Registered care manager at Hartland House

We couldn't think of a happier place to be either. We are very proud to work here. Thank you so very much for your lovely words.