






Holly Bank is a homely accommodation from a provider with years of experience in providing professional care and positive lifestyle support. With the new management team, the care home has a new approach for a better service, excellent quality care and top compliance.
Within picturesque surroundings the provision is carefully nurtured in order to suit each individual, while a rigorous and selective recruitment process is in place to source the...
Care Provided by Holly Bank
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly GP visit and reviews, visits from community health professionals.
Excluded from the fees are hairdressing, Chiropody, outings when having coffees, ice-creams etc..
The price(s) shown are provided by the care home. Contact Holly Bank for full pricing details and T&Cs.
Contact Holly Bank to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Anna Razon (Manager)
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 3
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Open most times for visitors
Parking
- Care home parking is located at the back of the building
Holly Bank Reviews (29)
Holly Bank has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years.
Over all time Holly Bank has 29 reviews.
Thank you Holly Bank.
We hope you are settling well into your new home and enjoying having more time with your lovely family. We certainly miss you at Hollybank, and it would be lovely if you could keep in touch with us.
Wishing you all the very best in your new chapter.
Kindest regards,
Anna
My dad was only at Holly Bank for 3 weeks he was very well looked after and was getting settled in nicely and the staff were lovely & welcoming unfortunatley onhis last week there he passed away with pneumonia the staff went above & beyond to care for him and make his last days comfortable and pain free it really is a wonderful home.
Thank you, Sandra, for your lovely feedback. It was a great pleasure to look after such a lovely man as your dad. We are so pleased that we were able to provide him with the end-of-life care he truly deserved. It was an honour to be part of his journey and to support him and your family during such a difficult time. Kindest regards, Anna
It would not be possible to find a better home. I am so well cared for and the staff are 100% caring and considerate. I have been here 2 years and not one complaint. I consider myself lucky to be here.
Thank you so much, Anne. It has been a privilege to have such a wonderful person as you in our home. We truly appreciate your kind feedback, and I know the whole team will be delighted to hear your lovely comments.
My mum was cared for well, laundry was done and she felt settled and happy there. We would certainly use Holly Bank again.
As a family member, I couldn't be happier with the care my Mum receives. The staff at Hollybank are incredibly kind, friendly, and genuinely caring, always taking time to engage and offer reassurance to residents. The Manager and Deputy Manager are visible and involved on a daily basis, clearly knowing the residents well and leading a caring, well-run home. There are lovely and thoughtful activities organised by the Activity's Coordinator that keep residents involved and stimulated. The activities are thoughtfully planned around residents' personal interests, which helps keep them engaged and happy. The atmosphere at Hollybank feels warm and welcoming. Most importantly, I feel confident that my Mum is safe, respected, and well cared for every day.
Thank you, Maria, for your kind words. We truly appreciate your feedback and support.
Friendly, caring staff in a relaxed setting with beautiful views over the estuary. The management were reassuring, very accommodating and helpful from the onset location on seafront, close to amenities was perfect.
All the staff were very caring, helpful and kind. The activities are very good as residents are encouraged to go out to chatty coffee morning,dancing, table tennis etc and entertainers are brought in so a good variety. The food was of good quality and there were choices at every meal.
I am still coming to terms with the difficult decision to move my partner who has Alzheimer's, into residential care. As an Advanced Nurse Practitioner, I knew the local care homes well, but after an extensive search, I chose Hollybank for its exceptional care and facilities. Seven weeks in, I'm blown away by the kindness and compassion of the staff. The manager ensures each resident has a tailored care plan, and activities coordinator keeps them socially and physically active with regular trips out. He loves it! I can finally breathe a sigh of relief knowing he's in good hands. Hollybank has made a heart-wrenching decision slightly more bearable. I'm so grateful for their care and attention. Five stars isn't enough - I'm truly thankful for this wonderful team.
Thank you for your wonderful review. Our residents are at the heart of everything we do, and we're truly grateful for the trust and support you and your family continue to show us.We remain committed to delivering person-centred care, empowering those we support, and fostering strong connections with the community - all while ensuring a safe and nurturing environment.Warm regards,
The staff at Hollybank are kind, caring and helpful. My husband loves being out in nature, so the lovely location helps enormously - we can get out for walks along the prom when I visit. It's lovely to see the photos of him enjoying the activities - dancing and animal visits, etc. It puts my mind at rest to know he's well cared for.
Thank you for your wonderful review. Our residents are at the heart of everything we do, and we're truly grateful for the trust and support you and your family continue to show us. We remain committed to delivering person-centred care, empowering those we support, and fostering strong connections with the community - all while ensuring a safe and nurturing environment.Warm regards,
Very good care home, high standards throughout. Good position of the sea front and good facilities with comfortable lounges and very pleasant dining area. The standard of care is excellent and all staff are very professional and well trained. I am grateful to the staff at Holly Bank for looking after my parents so well. My mother is on her own now and the attention she receives from her carers and their help to her in coming with the loss of my father is a lifeline for her. I very much recommend Hollybank.
My father died recently and the end of life care he received at Holly Bank was of the highest order. Care staff in the home and the local District Nurse team worked together to very good effect.
The decision to place your parents into full-time residential care is not an easy one and I'm glad I choose Holly Bank. They refer to the Holly Bank 'family' and this is no exaggeration.
Thank you for your kind words. It was a privilege to care for your father, and he will be deeply missed here at Holly Bank.
On walking into Hollybank Care Home, you feel care, love and safety. Staff are so kind and pleasant, they treat residents like their own family. The home is clean and fresh had has beautiful views, a nice garden area where you can sit out. They have people in to entertain, trips out and make use of local facilities. They play table tennis. I am able to eat there if I want to when I visit, always offered a drink. I am happy my mam is happy, safe, well cared for and it's so handy for me, my family and friends to visit anytime.
The staff are so kind and caring. They do a wonderful job.
I cannot thank the staff enough for looking after my dad since he went to Holly Bank last October to the present day. I love seeing the photos on social media of what he has been doing. The level of care shown to him is outstanding. I know he is settled and happy. I can fully recommend this care home.
Thank you so much for taking the time to share your positive experience with us! Lovely to see your wonderful review. We look forward to continuing to provide the best possible care for your dad. Warm regards. Anna
Mum moved into Holly Bank 2 weeks ago. The staff have made her feel very welcome. Nothing is too much trouble. Food preferences are catered for. Care is very good and the staff very respectful. Families are made very welcome. I would recommend this caring home.
Thank you for taking the time to give us your lovely review. It is our greatest pleasure to provide a topmost care with dignity and respect and a friendly and positive culture within the home. Kindest regards, Anna
Fabulous home. The staff are always very welcoming. Always very clean and smells lovely. Family members are always clean and very well looked after. Meals looked lovely and were told they enjoyed the food and felt safe and cared for.
Thank you for your glowing review and for being a part of our wonderful Hollybank family. I'll be sure to pass your feedback on to our amazing team. With warmest wishes
Very impressed with the staff, and it's hard to complete this review without mentioning them by name. Found them to be caring, professional and ready to communicate and keep me fully informed.
Thanks so much for your lovely words. It's so great to hear you think our team is impressive - we think so too! And will be sure to pass your feedback on to them. With warmest wishes.
Initially me and my daughter chose Holly Bank from a list of 6 care homes given to us by the hospital and you will see from the options below we never had any regrets. The staff's attention to detail whether care, admin or catering, was excellent. During a lucid period, my wife said, "I love this place, it's so quiet." That and the outlook combined make Holly Bank so wonderful. One example was during the end-of-life care when a hospital bed was brought to her room, enabling her to sit up, it helped so much.
Thanks so much for your lovely review. We're so pleased that you and your family had an excellent experience and had no regrets about choosing Hollybank. It was our greatest pleasure to have given her the care and comfort at her final stage of life. We would love to see you again so please pop in for a coffee and cake. I will be sure to pass your feedback on to them. With warmest wishes.
Apart from it's lovely location, it is well managed and the staff are always helpful and caring. The communal rooms are pleasantly finished, clean and airy, and it has a 'content' atmosphere.
I was pleased when my partner was able to take up residence and I now know she is happy being looked after by a proficient, caring team.
Thank you so much for your wonderful review. We are pleased to hear your feedback. I'll be sure to pass on your wonderful feedback to our team - it's lovely to read you are so happy you've found us! With warmest wishes.
This lovely Victorian building has excellent views over the estuary and the railway viaduct, the tidal bore being something to behold. My 95-year-old mother has resided in Holly Bank for the last ten years, a testament to the wonderful care she has received from the dedicated and professional staff. The home has a friendly and vibrant atmosphere with plenty of laughter and varied entertainments, crafts and celebrations of all kinds. All birthdays are celebrated and everyone gets a special cake. There is entertainment provided by professionals plus regular visits by the local vicar and his team to sing songs and prayers. The home and all the rooms are comfortable and kept very clean. The local doctor's surgery and the nurses are regular visitors to the home with scheduled appointments and checkups. The food is excellent and special dietary requirements are fully catered for. Residents are kept clean and tidy and all medical issues are dealt with in a caring and respectful manner. I would unreservedly recommend Holly Bank and their dedicated team to anyone looking for a genuine home-from-home care home.
We thank you kindly for your glowing review. We enjoy your visits to us, as do our residents who have grown to know you both. I'll certainly pass this wonderful feedback on to the Hollybank team! With warm wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Holly Bank.
There are no upcoming events for Holly Bank.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holly Bank.
Accreditations
There are no accreditations posted yet for Holly Bank.
Meet the Team (3)

Anna joined Hollybank as the registered manager in 2023 and has been an asset to the home.
QCF 5 in Health and Social Care, Higher Apprenticeship in Care Leadership and Management. Anna has worked her way up to Registered manager, starting with working as a physiotherapist for 5 years, and Senior Carer for 6 years at Cumbria View Care Ltd. She then progressed to A supervisor/ relief manager at Applethwaite Green, and then on to Branch Manager at Routes Healthcare. Since joining Hollybank Anna has worked closely alongside staff to ensure that the standards of the home are maintained to a high level, and she supervises all the work undertaken in the home along with organising all training.

Tammi joined the team at Hollybank in 2026 as the administrator.

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.
Frequently Asked Questions about Holly Bank
What types of Care is Holly Bank registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Holly Bank have?
There are 21 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Holly Bank?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Holly Bank to the centre of Carnforth?
5.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank to verify any information. View our terms and conditions. Holly Bank has an Enhanced Service -more info.