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Holly Bank

46 The Promenade, Arnside, Carnforth, Cumbria LA5 0AA
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Holly Bank, Carnforth
Holly Bank, Carnforth
Holly Bank, Carnforth

Holly Bank is a homely accommodation from a provider with years of experience in providing professional care and positive lifestyle support. With the new management team, the care home has a new approach for a better service, excellent quality care and top compliance.

Within picturesque surroundings the provision is carefully nurtured in order to suit each individual, while a rigorous and selective recruitment process is in place to source the...  

Care Provided by Holly Bank

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,300£900 - £1,300
Residential Dementia Care£900 - £1,300£900 - £1,300
Included in the fees are the room, care delivered, all food drinks and snacks provided. Inhouse activities entertainers and trips out.
Weekly GP visit and reviews, visits from community health professionals.

Excluded from the fees are hairdressing, Chiropody, outings when having coffees, ice-creams etc..

Contact Holly Bank to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anna Razon (Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (5)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Open most times for visitors

Parking

  • Care home parking is located at the back of the building

Holly Bank Reviews (29)

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9.5

Holly Bank has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years. Over all time Holly Bank has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from M G (Resident / Service User) published on 10 August 2026 Submitted via Postal Card
Overall Experience
Rarely have I come across a team of such devoted, caring & respectful staff as those at Holly Bank, Arnside - staff chosen with such discerning judgement by the wonderful Anna who has obviously assesed the character of each individual with enormous care which make such an incredible team - mention too must be made of Paul (chef) for his determination to discover the likes & dislikes of everyone before making his tasty, healthy, well thought through meals.

Thank you Holly Bank.

Reply from Anna Liza Razon, Registered Manager at Holly Bank
Thank you so much for your wonderful words. It was lovely to hear from you.
We hope you are settling well into your new home and enjoying having more time with your lovely family. We certainly miss you at Hollybank, and it would be lovely if you could keep in touch with us.
Wishing you all the very best in your new chapter.
Kindest regards,

Anna

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Review from Sandra M (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

My dad was only at Holly Bank for 3 weeks he was very well looked after and was getting settled in nicely and the staff were lovely & welcoming unfortunatley onhis last week there he passed away with pneumonia the staff went above & beyond to care for him and make his last days comfortable and pain free it really is a wonderful home.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you, Sandra, for your lovely feedback. It was a great pleasure to look after such a lovely man as your dad. We are so pleased that we were able to provide him with the end-of-life care he truly deserved. It was an honour to be part of his journey and to support him and your family during such a difficult time. Kindest regards, Anna

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Review from Anne M (Resident / Service User) published on 8 July 2026 Submitted via Postal Card
Overall Experience
Due to a very serious illness, I was unable to care for myself. My daughter searched for a care home for me and luckily for me, found Holly bank.

It would not be possible to find a better home. I am so well cared for and the staff are 100% caring and considerate. I have been here 2 years and not one complaint. I consider myself lucky to be here.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you so much, Anne. It has been a privilege to have such a wonderful person as you in our home. We truly appreciate your kind feedback, and I know the whole team will be delighted to hear your lovely comments.

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Review from D W (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience

My mum was cared for well, laundry was done and she felt settled and happy there. We would certainly use Holly Bank again.

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Review from M B (Daughter of Resident) published on 13 February 2026 Submitted via Website
Overall Experience

As a family member, I couldn't be happier with the care my Mum receives. The staff at Hollybank are incredibly kind, friendly, and genuinely caring, always taking time to engage and offer reassurance to residents. The Manager and Deputy Manager are visible and involved on a daily basis, clearly knowing the residents well and leading a caring, well-run home. There are lovely and thoughtful activities organised by the Activity's Coordinator that keep residents involved and stimulated. The activities are thoughtfully planned around residents' personal interests, which helps keep them engaged and happy. The atmosphere at Hollybank feels warm and welcoming. Most importantly, I feel confident that my Mum is safe, respected, and well cared for every day.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you, Maria, for your kind words. We truly appreciate your feedback and support.

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Review from Stephen T (Son of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

Friendly, caring staff in a relaxed setting with beautiful views over the estuary. The management were reassuring, very accommodating and helpful from the onset location on seafront, close to amenities was perfect.

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Review from Denice W (Daughter of Resident) published on 8 August 2025 Submitted via Website
Overall Experience

All the staff were very caring, helpful and kind. The activities are very good as residents are encouraged to go out to chatty coffee morning,dancing, table tennis etc and entertainers are brought in so a good variety. The food was of good quality and there were choices at every meal.

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Review from Hazel C (Partner of Resident) published on 1 August 2025 Submitted via Website
Overall Experience

I am still coming to terms with the difficult decision to move my partner who has Alzheimer's, into residential care. As an Advanced Nurse Practitioner, I knew the local care homes well, but after an extensive search, I chose Hollybank for its exceptional care and facilities. Seven weeks in, I'm blown away by the kindness and compassion of the staff. The manager ensures each resident has a tailored care plan, and activities coordinator keeps them socially and physically active with regular trips out. He loves it! I can finally breathe a sigh of relief knowing he's in good hands. Hollybank has made a heart-wrenching decision slightly more bearable. I'm so grateful for their care and attention. Five stars isn't enough - I'm truly thankful for this wonderful team.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you for your wonderful review. Our residents are at the heart of everything we do, and we're truly grateful for the trust and support you and your family continue to show us.We remain committed to delivering person-centred care, empowering those we support, and fostering strong connections with the community - all while ensuring a safe and nurturing environment.Warm regards,

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Review from H T (Wife of Resident) published on 1 August 2025 Submitted via Website
Overall Experience

The staff at Hollybank are kind, caring and helpful. My husband loves being out in nature, so the lovely location helps enormously - we can get out for walks along the prom when I visit. It's lovely to see the photos of him enjoying the activities - dancing and animal visits, etc. It puts my mind at rest to know he's well cared for.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you for your wonderful review. Our residents are at the heart of everything we do, and we're truly grateful for the trust and support you and your family continue to show us. We remain committed to delivering person-centred care, empowering those we support, and fostering strong connections with the community - all while ensuring a safe and nurturing environment.Warm regards,

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Review from J B (Son of Resident) published on 28 April 2025 Submitted via Postal Card
Overall Experience

Very good care home, high standards throughout. Good position of the sea front and good facilities with comfortable lounges and very pleasant dining area. The standard of care is excellent and all staff are very professional and well trained. I am grateful to the staff at Holly Bank for looking after my parents so well. My mother is on her own now and the attention she receives from her carers and their help to her in coming with the loss of my father is a lifeline for her. I very much recommend Hollybank.

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Review from J B (Son of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
Very good care home, facilities are of a high standard and well maintained. Staff are well trained, have very good empathy and are highly competent. Position on the promenade at Arnside gives a lovely view over Morecambe Bay which my mother enjoys. Local trips and in-house treats and entertainment are frequent.
My father died recently and the end of life care he received at Holly Bank was of the highest order. Care staff in the home and the local District Nurse team worked together to very good effect.

The decision to place your parents into full-time residential care is not an easy one and I'm glad I choose Holly Bank. They refer to the Holly Bank 'family' and this is no exaggeration.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you for your kind words. It was a privilege to care for your father, and he will be deeply missed here at Holly Bank.

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Review from S S (Daughter of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience

On walking into Hollybank Care Home, you feel care, love and safety. Staff are so kind and pleasant, they treat residents like their own family. The home is clean and fresh had has beautiful views, a nice garden area where you can sit out. They have people in to entertain, trips out and make use of local facilities. They play table tennis. I am able to eat there if I want to when I visit, always offered a drink. I am happy my mam is happy, safe, well cared for and it's so handy for me, my family and friends to visit anytime.

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Review from M S (Son of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

The staff are so kind and caring. They do a wonderful job.

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Review from Jill N (Daughter of Resident) published on 14 May 2024 Submitted via Website
Overall Experience

I cannot thank the staff enough for looking after my dad since he went to Holly Bank last October to the present day. I love seeing the photos on social media of what he has been doing. The level of care shown to him is outstanding. I know he is settled and happy. I can fully recommend this care home.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you so much for taking the time to share your positive experience with us! Lovely to see your wonderful review. We look forward to continuing to provide the best possible care for your dad. Warm regards. Anna

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Review from J R (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience

Mum moved into Holly Bank 2 weeks ago. The staff have made her feel very welcome. Nothing is too much trouble. Food preferences are catered for. Care is very good and the staff very respectful. Families are made very welcome. I would recommend this caring home.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you for taking the time to give us your lovely review. It is our greatest pleasure to provide a topmost care with dignity and respect and a friendly and positive culture within the home. Kindest regards, Anna

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Review from H E (Daughter-in-law of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

Fabulous home. The staff are always very welcoming. Always very clean and smells lovely. Family members are always clean and very well looked after. Meals looked lovely and were told they enjoyed the food and felt safe and cared for.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you for your glowing review and for being a part of our wonderful Hollybank family. I'll be sure to pass your feedback on to our amazing team. With warmest wishes

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Review from P D (Son of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

Very impressed with the staff, and it's hard to complete this review without mentioning them by name. Found them to be caring, professional and ready to communicate and keep me fully informed.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thanks so much for your lovely words. It's so great to hear you think our team is impressive - we think so too! And will be sure to pass your feedback on to them. With warmest wishes.

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Review from D F (Husband of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Initially me and my daughter chose Holly Bank from a list of 6 care homes given to us by the hospital and you will see from the options below we never had any regrets. The staff's attention to detail whether care, admin or catering, was excellent. During a lucid period, my wife said, "I love this place, it's so quiet." That and the outlook combined make Holly Bank so wonderful. One example was during the end-of-life care when a hospital bed was brought to her room, enabling her to sit up, it helped so much.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thanks so much for your lovely review. We're so pleased that you and your family had an excellent experience and had no regrets about choosing Hollybank. It was our greatest pleasure to have given her the care and comfort at her final stage of life. We would love to see you again so please pop in for a coffee and cake. I will be sure to pass your feedback on to them. With warmest wishes.

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Review from A H (Partner of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience
When my partner needed residential care we checked several places but on most counts, Holly Bank scored higher than the others.
Apart from it's lovely location, it is well managed and the staff are always helpful and caring. The communal rooms are pleasantly finished, clean and airy, and it has a 'content' atmosphere.

I was pleased when my partner was able to take up residence and I now know she is happy being looked after by a proficient, caring team.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

Thank you so much for your wonderful review. We are pleased to hear your feedback. I'll be sure to pass on your wonderful feedback to our team - it's lovely to read you are so happy you've found us! With warmest wishes.

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Review from Sheila P (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

This lovely Victorian building has excellent views over the estuary and the railway viaduct, the tidal bore being something to behold. My 95-year-old mother has resided in Holly Bank for the last ten years, a testament to the wonderful care she has received from the dedicated and professional staff. The home has a friendly and vibrant atmosphere with plenty of laughter and varied entertainments, crafts and celebrations of all kinds. All birthdays are celebrated and everyone gets a special cake. There is entertainment provided by professionals plus regular visits by the local vicar and his team to sing songs and prayers. The home and all the rooms are comfortable and kept very clean. The local doctor's surgery and the nurses are regular visitors to the home with scheduled appointments and checkups. The food is excellent and special dietary requirements are fully catered for. Residents are kept clean and tidy and all medical issues are dealt with in a caring and respectful manner. I would unreservedly recommend Holly Bank and their dedicated team to anyone looking for a genuine home-from-home care home.

Reply from Anna Liza Razon, Registered Manager at Holly Bank

We thank you kindly for your glowing review. We enjoy your visits to us, as do our residents who have grown to know you both. I'll certainly pass this wonderful feedback on to the Hollybank team! With warm wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Holly Bank.

Upcoming Events

There are no upcoming events for Holly Bank.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Holly Bank.

Accreditations

There are no accreditations posted yet for Holly Bank.

Meet the Team (3)

Annaliza Razon
Annaliza RazonJob Title:Registered ManagerJoined: 2023

Anna joined Hollybank as the registered manager in 2023 and has been an asset to the home.

QCF 5 in Health and Social Care, Higher Apprenticeship in Care Leadership and Management. Anna has worked her way up to Registered manager, starting with working as a physiotherapist for 5 years, and Senior Carer for 6 years at Cumbria View Care Ltd. She then progressed to A supervisor/ relief manager at Applethwaite Green, and then on to Branch Manager at Routes Healthcare. Since joining Hollybank Anna has worked closely alongside staff to ensure that the standards of the home are maintained to a high level, and she supervises all the work undertaken in the home along with organising all training.

Tammi Radcliffe
Tammi RadcliffeJob Title:AdministratorJoined: 2026

Tammi joined the team at Hollybank in 2026 as the administrator.

Rob Noel
Rob NoelJob Title:Regional ManagerJoined: 2019

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

Frequently Asked Questions about Holly Bank

What types of Care is Holly Bank registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holly Bank have?

There are 21 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Holly Bank?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Holly Bank to the centre of Carnforth?

5.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Bank to verify any information. View our terms and conditions. Holly Bank has an Enhanced Service -more info.