






Holly Bank is a homely accommodation from a provider with years of experience in providing professional care and positive lifestyle support. With the new management team, the care home has a new approach for a better service, excellent quality care and top compliance.
Within picturesque surroundings the provision is carefully nurtured in order to suit each individual, while a rigorous and selective recruitment process is in place to source the...
Care Provided by Holly Bank
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly GP visit and reviews, visits from community health professionals.
Excluded from the fees are hairdressing, Chiropody, outings when having coffees, ice-creams etc..
The price(s) shown are provided by the care home. Contact Holly Bank for full pricing details and T&Cs.
Contact Holly Bank to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Anna Razon (Manager)
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 3
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Open most times for visitors
Parking
- Care home parking is located at the back of the building
Holly Bank Reviews (29)
Holly Bank has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years.
Over all time Holly Bank has 29 reviews.
Holly Bank is situated in a beautiful location and a lot of the rooms have stunning views overlooking the local estuary and the fells. The staff are really kind and considerate and the room where my father is staying is kept very clean as is the whole building. I would have no hesitation in recommending this care home for anyone who is eligible.
Thanks so much for your lovely review. I'll be sure to pass it onto our team and we look forward to seeing you soon.
I would like to thank all the staff who cared for my mother for over two years until she died just before Christmas. As I live far away and given the covid travel restrictions, I was especially grateful to know she was in such safe, kind hands throughout this period. I know she felt loved and part of a family while she was at Holly Bank.
The staff are all lovely and treat Grandad with dignity and respect.
Nice to see pictures of the residents doing activities.
Throughout this pandemic of COVID-19, they have managed to keep virus-free and provide not just residents but relatives with the reassurance we all need that our loved ones are safe.
The minute you walk into Holly Bank it feels like home; everyone feels like family.
I cannot recommend Holly Bank highly enough for anyone who has to make the heartfelt decision to put their loved one in care.
It truly is a special place.
Holly Bank is a lovely home located on the estuary at Arnside with superb views up and down the river and across to the Lakeland Fells.
My father was resident at Holly Bank for 16 months. He was very well cared for by all the staff, especially so after this last Easter when he started a sharp decline which led to his recent passing. During this period the care shown to him and myself by the team has been exemplary; they respected his wishes, provided for his increasing care needs and kept me informed at all stages.
I would unreservedly recommend Holly Bank and their team to anyone looking for a care home.
I am very happy that my wife is in Holly Bank. I live 10 minutes away and I am getting on a bit, so the home is nice and handy for visiting. The staff at Holly Bank are very friendly and treat my wife and I like family. My wife is very happy her and very well looked after and she is always well dressed and well fed.
My wife sits in the conservatory with one of the best views in England to look at. My wife gets on well with the other residents.
I have 2 parents in Holly Bank mum first has dementia. She loves the views and says the staff are kind. She has all medical care provided in the home, podiatry, dental, hairdresser and is comfortable. Dad aged 93 now, struggled at home was urgently admitted to hospital but was unsafe to go home. Holly Bank went out of their way to find a room for him. Him and mum, 89yrs, now sit together again and hold hands (or drop to sleep together).
Holly Bank is in a beautiful location my step-mum has a lovely room with a view over the estuary. The food is excellent and she is always dressed in clean clothes for her room is always nice and clean and the staff are very caring. A hairdresser comes every week and one of the staff gives the ladies a manicure and varnishes their nails which they love. Although suffering from dementia she is happy there and regards it as her home it took her a while to settle but that was more due to her own incapacity but the staff were nice and she loves them all. We are often invited to celebrations the Christmas Party is always looked forward to.
The staff are always helpful, considerate, patient and professional.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Holly Bank.
There are no upcoming events for Holly Bank.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holly Bank.
Accreditations
There are no accreditations posted yet for Holly Bank.
Meet the Team (3)

Anna joined Hollybank as the registered manager in 2023 and has been an asset to the home.
QCF 5 in Health and Social Care, Higher Apprenticeship in Care Leadership and Management. Anna has worked her way up to Registered manager, starting with working as a physiotherapist for 5 years, and Senior Carer for 6 years at Cumbria View Care Ltd. She then progressed to A supervisor/ relief manager at Applethwaite Green, and then on to Branch Manager at Routes Healthcare. Since joining Hollybank Anna has worked closely alongside staff to ensure that the standards of the home are maintained to a high level, and she supervises all the work undertaken in the home along with organising all training.

Tammi joined the team at Hollybank in 2026 as the administrator.

I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.
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