These prices are only a guideline, please contact Kirklands Care Home to find out the exact price for your requirements.
Kirklands Care Home welcomes all visitors into the home, but do offer residents protected meal times. These are Lunch: 12.15-13.45 Tea: 16.30-17.45
Free onsite parking is available
Kirklands Care Home has a Review Score of 8.1 (8.127) out of 10, based on 5 reviews in the last 2 years. Over all time Kirklands Care Home has 23 reviews.
Review from Marie N (Daughter of Resident) published on 19 August 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kathryn West, District Manager at Kirklands Care Home
Thank you for your comments, we appreciate your feedback. Our catering team regularly review our menus and carrot and orange soup remains a popular choice for many residents, with an alternative choice always available. Staffing levels are regularly reviewed to make sure they meet the needs of the residents living in the home.
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Review from Sylvia L (Wife of Resident) published on 18 August 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Kevin N (Brother of Resident) published on 10 December 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Treated with Dignity
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The Review Score of 8.1 (8.127) out of 10 for Kirklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.317 for Kirklands Care Home is calculated as follows: ( (37 Excellents x 5) + (9 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 60 Ratings = 4.317
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.81 Points relating to the number of positive Reviews for Kirklands Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 4 Positive Reviews ÷ 9.2 = 0.435
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Oct 2019
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Job Title: Operations Manager
Joined: 2021
I started my career in care as a Health Care Assistant and have progressed and worked my way up through the Health and Social Care Industry, working across many services such as mental health, learning disability, children's services and dementia nursing, reaching the position of Area Manager.
In 2021, I joined Kirklands Care as their Operations Manager, overseeing all of their care homes. Kirklands Care is a family-run business that shares my own beliefs about care and that the residents' care is of utmost priority, and this, for me, comes first. My love of spending time with the residents shines through my work, hearing their stories and having the ability to make a difference in their lives. Every resident I care for is treated how I would expect my family member to be cared for, which for me is with love, dignity and respect. My role allows me to work with families to take the pressure off whilst allowing them to feel their loved one is in a suitable environment, is safe and cared for.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kirklands Care Home to verify any information. View our terms and conditions. Kirklands Care Home has an Enhanced Service - more info.
