Care Homes Owned by Kirklands Care Ltd

Thank you so much for taking the time to leave this lovely review.We're really pleased to hear how well your loved one is doing and that she's felt so welcomed and supported since arriving with us. It's always rewarding to know that the care we provide is making a real difference to someone's health and wellbeing.It's also great to hear how much she's enjoying the activities and entertainment, we put a lot of thought into creating a lively and engaging environment, so your feedback is very much appreciated.Thank you as well for your comments about ensuite facilities. We take all feedback seriously and will certainly keep this in mind as we continue to review how we can improve our services.

Thank you so much for sharing your feedback. I'm really pleased to hear you felt welcomed on arrival and supported by the team, that's the kind of care we always aim to offer. I'm sorry to hear your room was too hot and a fan wasn't provided. Just to clarify, our fans are available in communal areas, but we understand this was uncomfortable and will look at how we can better support guests in warmer weather. While we don't provide TVs in rooms as standard, personal items from home, including TVs, are always welcome to help make spaces feel more homely. I'm also sorry your final evening meal wasn't up to standard and that the call bell noise affected your rest. We know how important a peaceful environment is and will take this on board as we continue to improve. Thank you again for your honesty, your feedback is important to us. If there's anything more you'd like to discuss, please don't hesitate to get in touch.

Thank you so much for your lovely review. We're so pleased to hear how well your mum has settled in at Meadows Court. Our team puts so much care into making Meadows feel like a home, so knowing your mum is happy and that you feel part of a big, warm family is exactly what we hope for. It's great to hear you've noticed the variety in our meals and the activities on offer, we always try to make sure there's something for everyone to enjoy, including families! Thank you again for your kind words and for taking the time to share your experience.

Thank you for taking the time to share your thoughts. We're really glad to hear your mum is feeling settled and enjoying the care and company around her. We appreciate her honesty, it's always helpful when residents share how they're feeling and we're happy to take the time to listen and respond when things aren't quite right. We'll continue to do what we can around the food to better suit her preferences where possible. It's lovely to hear she enjoys the visits from the vicar and the added extras like the hairdresser and podiatrist. Keeping those familiar routines going can be really important and we're pleased she finds comfort in them. Thank you also for your comments about the team and the manager. It's important to us that families feel informed and supported and that there's always someone available to talk to.If there's ever anything you'd like to discuss further, please don't hesitate to get in touch.

Thank you so much for your kind and heartfelt words. We understand just how difficult this transition can be and we're truly grateful you took the time to share your experience, especially during such an emotional moment for your family. It's reassuring to know that you felt welcomed and supported from the moment you arrived. We want every family to feel cared for, just as much as the loved ones they're entrusting to us. Knowing that the home felt right for your mam, and that you felt treated with dignity and empathy, means a great deal to all of us here.

Thank you so much for sharing this lovely feedback.We know it can feel a little uncertain coming in for respite care, especially for the first time, so it's really heartening to hear that your dad felt welcomed from the moment he arrived. That's exactly the kind of experience we hope to give every person who comes through our doors.It's great to know he settled in well, found the home comfortable, and was looked after by our team, nothing means more to us. And to hear that he'd be happy to come back again is the biggest compliment we could ask for!

Thank you so much for your kind words, it really means a lot to us. We know how important it is to feel confident that your loved one is well cared for and I'm so pleased to hear that you feel welcome and kept informed. That's exactly what we want for every family here.Our team works hard to make Meadows Court feel like home, so hearing that you've noticed the warmth, cleanliness and level of care makes us really proud. It's wonderful to know that would recommend us and I will ensure this is passed onto our team as they will be delighted to read your kind words.If there's ever anything you need, please don't hesitate to reach out.

Thank you so much for your lovely review. We know how tough it can be when a loved one moves into care, so it really means a lot to hear that your grandma is happy and well looked after at Meadows Court. Our team truly cares about every resident and we're so glad we've been able to support your grandma and bring your family some peace of mind. It's a privilege to care for her and we love having her as part of our Meadows Court family. If there's ever anything you need, we're always here. Thanks again for your kind words they've really made our day!

Thank you for your kind words. We're so pleased to hear that your relative is happy and well cared for. Our team always strives to provide a welcoming and supportive environment, so it's great to know that you've had such a positive experience. It's also wonderful to hear that the activities and local community connections are making a difference, as these play an important role in our residents' wellbeing. Your feedback is really appreciated and we're always here if you ever need anything.

Thank you for sharing such kind and thoughtful words. It truly means so much to us to know that your mum felt cared for, respected, and loved throughout her time with us. Supporting her and your family, during her final days was a privilege, and we're so glad to hear that we were able to help make her passing peaceful and comfortable.I'll make sure to share your message with the team, it will mean so much to them to know they made a difference for your mum and your family during such an emotional time. Please don't hesitate to reach out if there's anything you need or if you'd just like to stay in touch.