Care Homes Owned by Kirklands Care Ltd in Leicestershire

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you so much for taking the time to share such a wonderful review. It's lovely to hear that you and your boys enjoy coming along to our events and spending time with everyone here at Meadows Court. The residents always light up when families and children join in our events. We're so pleased you notice how happy and well cared for our residents are. Our team take great pride in creating a homely, caring environment for every resident. The staff also love getting involved in our activities with the residents, and it means a lot to know that this shines through when you visit.

It's also great to hear your kind words about our management team. They're always keen to lead by example and be part of daily life in the home, so your feedback is truly appreciated. Your comments really capture what we strive for every day, and we're so grateful you took the time to share your experience.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Spencefield GrangeThank you so much for sharing these lovely words. It truly means a lot to all of us at Spencefield Grange to know your mum felt so at home here and that you had peace of mind knowing she was being so well cared for. She was such a special part of our Spencefield family and we'll always remember her with great fondness.Your kind words will be shared with the whole team, they'll be so touched to know they made a difference to both you and your mum.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you so much for your lovely review. We're so pleased to hear how well your mum has settled in at Meadows Court. Our team puts so much care into making Meadows feel like a home, so knowing your mum is happy and that you feel part of a big, warm family is exactly what we hope for. It's great to hear you've noticed the variety in our meals and the activities on offer, we always try to make sure there's something for everyone to enjoy, including families! Thank you again for your kind words and for taking the time to share your experience.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you for taking the time to share your thoughts. We're really glad to hear your mum is feeling settled and enjoying the care and company around her. We appreciate her honesty, it's always helpful when residents share how they're feeling and we're happy to take the time to listen and respond when things aren't quite right. We'll continue to do what we can around the food to better suit her preferences where possible. It's lovely to hear she enjoys the visits from the vicar and the added extras like the hairdresser and podiatrist. Keeping those familiar routines going can be really important and we're pleased she finds comfort in them. Thank you also for your comments about the team and the manager. It's important to us that families feel informed and supported and that there's always someone available to talk to.If there's ever anything you'd like to discuss further, please don't hesitate to get in touch.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you so much for your kind words, it really means a lot to us. We know how important it is to feel confident that your loved one is well cared for and I'm so pleased to hear that you feel welcome and kept informed. That's exactly what we want for every family here.Our team works hard to make Meadows Court feel like home, so hearing that you've noticed the warmth, cleanliness and level of care makes us really proud. It's wonderful to know that would recommend us and I will ensure this is passed onto our team as they will be delighted to read your kind words.If there's ever anything you need, please don't hesitate to reach out.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you so much for your lovely review. We know how tough it can be when a loved one moves into care, so it really means a lot to hear that your grandma is happy and well looked after at Meadows Court. Our team truly cares about every resident and we're so glad we've been able to support your grandma and bring your family some peace of mind. It's a privilege to care for her and we love having her as part of our Meadows Court family. If there's ever anything you need, we're always here. Thanks again for your kind words they've really made our day!

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you for your kind words. We're so pleased to hear that your relative is happy and well cared for. Our team always strives to provide a welcoming and supportive environment, so it's great to know that you've had such a positive experience. It's also wonderful to hear that the activities and local community connections are making a difference, as these play an important role in our residents' wellbeing. Your feedback is really appreciated and we're always here if you ever need anything.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Spencefield GrangeThank you for sharing such kind and thoughtful words. It truly means so much to us to know that your mum felt cared for, respected, and loved throughout her time with us. Supporting her and your family, during her final days was a privilege, and we're so glad to hear that we were able to help make her passing peaceful and comfortable.I'll make sure to share your message with the team, it will mean so much to them to know they made a difference for your mum and your family during such an emotional time. Please don't hesitate to reach out if there's anything you need or if you'd just like to stay in touch.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you so much for taking the time to share this. It really means a lot to us to hear that your mum felt cared for and respected, especially in her final days. We're glad you and your family felt welcomed and allowing her dogs to visit was an easy decision they were clearly so special to her, and we know how much comfort those visits can bring. I'll make sure to share your lovely comments with the team. If there's ever anything we can do or if you'd just like to stay in touch you are always welcome to get in touch with us or pop in for a visit.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtThank you for sharing your experience with us! We recognise that adjusting to a new environment can take time and we're delighted to hear that your mum has settled in so well. It's wonderful that you were able to join her for lunch and experience the meals we provide, our kitchen team takes great pride in providing delicious meals. Our staff are dedicated to creating a homely atmosphere for all of our residents and I will be sure to pass on your kind words to them.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's CourtWe are delighted to hear that your aunt is happy with the care she is receiving at Meadows Court Care Home. It's wonderful to hear that she enjoys the range of activities we offer, our activities coordinator is always coming up with new ideas to keep our residents engaged and is truly passionate about her role. We take pride in our freshly prepared meals and it's gratifying to know that you enjoy them as well. Your kind words about our staff are greatly appreciated and I will make sure to pass them on to the team.

Reply from Kelly Doyle, Marketing and Employee Engagement at Meadow's CourtThank you so much for sharing your experience with us. We are really happy to hear that your mother has settled in and is enjoying her time here and that she is enjoying the food. It's great to hear she's connecting with our staff, as we always aim to create a friendly and supportive environment. Your feedback about the cleanliness and atmosphere means a lot to us. We know how important it is to feel comfortable and at ease, both for residents and their families. If there's ever anything we can do to make your mother's experience even better, don't hesitate to let us know.