Care Homes Owned by Kirklands Care Ltd in Cumbria

A special thanks to Laura & Rose for sorting at such short notice

Thank you

It's very much a home from home and I really couldn't be any happier; can't praise the staff enough. Feels like they've all become family friends. What more can I ask for! If I could give 10 stars, I certainly would.

Would not trust them to look after a pint of milk. My mam died on her own in bed staff leving care home weeks befor mam died t v ariel poor in rooms small rooms was allways arguin with staff or manager on my mams behalf she hated the food provide by them and the bed she was given by them hated that to could say names but not allowed on here i have spoken to one ex staff member as hes left now and thanked him for his help with my mam all i can say is my mam is in more safer place now with god as for me i did not like it at care home but had to go see mam.

Life long friend being resident at Highfield House, Greenbank, Whitehaven for the last 3 years. I am a regular visitor. My friend Vera was not well when she was admitted to Highfield, but has thrived ever since with care and love given to her. Also loves her food and eats very well. Vera is 92 on the 12th of May and doing very well.

Very kind, caring staff.

St Georges is clean, and staff all attentive and conscientious even when under pressure. The rooms she has had may not be particulalry large and the old house part is just that - old and narrow corridors. The lift was tired and could be recaltitrent! However, given the building issues the sense of overall care and lightness of touch was great. Others locally speak highly of St Georges too.

Excellent staff and management.

Always feel welcome staff are excellent communicators and ring me if any issues etc. Facilities are excellent, very clean. Entertainment for residents is excellent. St Georges is an excellent care facility. I would recommend it to anyone.

St George's is not a care home it is a home from home and I have seen on every visit that all of the residents are treated with kindness & respect. It's a lovely place to visit. The atmosphere is fun and they arrange so much for the residents to do such as animal visits, making things, gardening, activity day & outings. I always laugh that he has more going on in his day than I do in mine. It's a wonderful place x

The home is great. Since she arrived her overall health and wellbeing has improved significantly. The home and all the staff are fantastic. They have gone out of their way to make her welcome and comfortable. The activities and entertainment are so good. On arrival she was very unwell - now she is very well. As a point of improvement, it would be good if self funding residents are provided with full ensuite facilities, this is proportionate to the cost per month (in my opinion). Keep up the fantastic service.

On arrival I received a warm welcome and was given help with my wheelchair and walking frame. The room was tastefully decorated but uncomfortably hot. I asked for a fan but this was not forthcoming. Even with the window open I was perspiring. It would have been nice to have had a television but this was denied. The food was adequate except for the last evening meal which was inedible. Overall, the caring personnel were attentive and friendly but were mostly rushed having to respond to the continuous attendance calls, the bell being located directly outside my door, which I could not close because of the heat.

My mam arrived yesterday, on first entering, the staff were very welcoming and tentative to our emotional status, our beloved mother needed more care than we could provide for her. The home is very homely, clean and everything we hoped for her, we were treated with dignity and empathy, and this has helped us during our painful transition. Thank you Highfield House.

When Dad returned home we asked if he would be happy to go back again, it was better than he expected, his answer was yes!

Thank you for all the help and care given to her. She loves her hairdressing days.

Please take care everyone and thanks so much for letting me have a break and the support I was shown when I was so unwell.

Everyone at St George's Residential Home has been very kind to my Mum and has gone out of their way to care for her. She likes to take part in the activities that are organised (and enjoys herself at the D-Day celebrations). I am kept fully informed about how my Mum is doing.

As we left the home I said it's very good, I will be booking myself in next - we had a laugh.

I went into Kirklands Care Home for 4 weeks of respite care. The care I received was first-class and everyone was so caring and considerate. My room was lovely and clean with beautiful views over Cockermouth. Thank you to the manager and her fantastic team for a lovely stay.

Mum has been a resident of St George's for three and a half years and in that time her general health and well-being have improved dramatically. The level of care and attention the residents receive is excellent and the activities that are organised are engaging and fun. Recently Mum went on a trip to Ravenglass with a trip on Lal Ratty which she enjoyed thoroughly and we were visiting recently when a folk group were playing which again really cheered Mum up. We are regularly contacted to ensure that we have no concerns about Mum's care and are always contacted immediately should there be an issue with Mum's health in any way. Mum always tells us how good the food is and how well cared for she is when we are visiting. Mum feels safe both physically and psychologically which is a great comfort to us.