


Durham House is a residential care home for adults over 65 years of age. They specialise is general residential care along with dementia residential care and are able to provide both long term care along with short term respite care. Durham House is part of the Premier Care Homes group, which is a local family ran business, and provides care in a beautiful setting with a host of period features,...
Care Provided by Durham House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Durham House are focused on helping families understand the complex issue of fees. The Home Manager will be more than happy to provide support and assistance to families if needed. The Manager is also able to identify any areas of charges which are not included in the base fee.
The price(s) shown are provided by the care home. Contact Durham House for full pricing details and T&Cs.
Contact Durham House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Premier Care Homes Ltd
- Private Owned
Person in charge
- Tina Ayton(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2000
- Number of floors: 2
Room Information
- Single Rooms (31)
Visiting
- Durham House are happy to embrace visitors as part of their community. Durham House do not have any restrictions on visiting times for those families wishing to visit their loved ones. Durham House understand how important it is for residents to receive visitors and as such they will do as much as they are able to support meaningful visits. For any care enquiry, Durham House would be happy to provide a tour of their Home without appointment. This tour would provide a basic view of the Home and their facilities. For a more in-depth tour, families are guided to make contact with the Home Manager, who can schedule a suitable time for a visit and will be able to discuss Home availability, fees and much more.
Parking
- Durham House has their own private car park where visitors can park within the Homes grounds without charge. Parking is available at the front of the Home and the Home is then accessed via a wheelchair friendly access route.
Durham House Reviews (5)
Durham House has a Review Score of 9.1 (9.069) out of 10, based on 5 reviews in the last 2 years.
Over all time Durham House has 5 reviews.
I usually visit my best friend once a week. She has been in Durham House since December 2022, and has Alzheimer's. She still recognises me, and although her conversation is usually very restricted, we can laugh about shared times, complete with photographs. During my visits, I have always been warmly welcomed by all the staff, administrative, carers and maintenance/auxiliary workers. I am usually greeted by name, and always with a smile. I have nothing but praise for the staff at Durham House - its best asset! They are excellent with their clients, show endless patience, and perform their duties with a smile. The lounge is frequently decorated to celebrate national/local events, and some of these have been created by the residents as part on an on-going activities programme. An extra pair of hands to extend their wonderful programme would be an asset.
We really appreciate you sharing such a lovely review of Durham House. It's wonderful to hear that you are always welcomed into the home by our amazing staff teams. Their dedication to the residents and their outcomes is truly remarkable and it is lovely to know that their efforts are noted and...
I would recommend Durham House to other families. As a retired nurse I am confident with the care and facilities offered.
Thank you so much for leaving a review for Durham House Care Home. Your lovely feedback and positive comments mean a lot to our whole team. We are so pleased to know that you are happy with how your Cousin is cared for in Durham House and that you would recommended Durham House to other people. Warmest regards
My mam has been a resident at Durham House for some time and over the months her needs have changed. The team have always recognised this and tailored their approach to make sure she receives the best possible care. The thing I value the most is how obvious the care and concern the team have for Mam always is. I know without doubt that she is safe, clean, comfortable, hydrated, well fed and most importantly loved and respected. Thank you Durham House for all you do.
We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum feel so well supported at Durham House. Knowing that you feel loved and respected and have confidence in all aspects of the Home means a great deal to us! Thank you for choosing to join our Durham House family!
Today's visit was like every other, witnessing an amazing team of carers managing each person with care and attention. It does not matter what time of day I visit, they are constantly busy, they are very caring staff, attentive and considerate of others when residents are needing sensitive support. Every credit to them and the caring profession they represent. Nothing is a trouble to them, even under pressure. Thank you!!
Thank you so much for taking the time to leave your review for Durham House. It is lovely to hear that our team of dedicated staff are making such a massive difference to peoples lives. Your positive feedback and kind words will be shared with the whole staff team so that their positivity and dedication is appreciated. Warmest regards
Durham House are very flexible with visiting your loved one and are supportive with whatever works with you.
They have an excellent activities coordinator who does lots of great activities to engage the residents.
The home is clean and frequently decorated for different celebrations and seasons.
One of the first things we noticed when we moved Dad in was how lovely the atmosphere is in Durham House. It feels a very cheerful, relaxed, positive and a love filled place to be.
Thank you so much for leaving such an amazing review for Durham House Care Home. Your lovely feedback and positive comments about the home and our team mean such a lot to us. We are so pleased to know that you are happy with how your dad is cared for in Durham House and how our special team of...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Durham House.
There are no upcoming events for Durham House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Durham House.
Accreditations
There are no accreditations posted yet for Durham House.
Meet the Team (1)

Tina is the manager of Durham House.
Frequently Asked Questions about Durham House
What types of Care is Durham House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Durham House have?
There are 31 Single Rooms.
What are the Facilities & Services at Durham House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Durham House to the centre of Chester le Street?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Durham House to verify any information. View our terms and conditions. Durham House has an Enhanced Service -more info.