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Care Homes Owned by Premier Care Homes Ltd

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Premier Care Homes' aim is to provide outstanding care within a well-maintained and comfortable residential setting.

A strong emphasis is placed on a person-centred approach, ensuring that each resident receives care tailored to their individual needs and preferences. This approach supports residents in living with dignity and comfort, while promoting a positive and fulfilling daily experience.

The service also recognises the importance of supporting families, offering guidance and reassurance throughout the process...  

Premier Care Homes Ltd Locations (2)

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2 Care Homes owned by Premier Care Homes Ltd

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Picktree Court
Off Picktree Lane, Chester le Street DH3 3SP
9.314 Reviews
Picktree Court
Picktree Court
"Dad has settled in nicely. 99 and frail but as much as possible is included in activities, e.g. men's afternoons, quizzes and films. My son..."Read all 14 reviews

from £1,207 / week88 rooms

Location Type: Care Home

Picktree Court is ideally located in the Town Centre of Chester-le-Street within easy reach of car, bus and rail transport routes, and a few minutes walking distance from the main shopping areas with... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Durham House
Mains Park Road, Chester le Street DH3 3PU
9.15 Reviews
Durham House
Durham House
"I usually visit my best friend once a week. She has been in Durham House since December 2022, and has Alzheimer's. She still recognises..."Read all 5 reviews

from £1,055 / week31 rooms

Location Type: Care Home

Durham House is a residential care home for adults over 65 years of age. They specialise is general residential care along with dementia residential care and are able to provide both long term care along... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care

Premier Care Homes Ltd Reviews (19)

9.2

Premier Care Homes Ltd has a Group Review Score of 9.2 (9.168) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Care Homes Ltd must have a Review Score.

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Showing 19 reviews matching selected criteria
Review of Picktree Court from J S (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card•
Overall Experience

Dad has settled in nicely. 99 and frail but as much as possible is included in activities, e.g. men's afternoons, quizzes and films. My son accompanied me on a recent visit and was very pleased to see Dad looking comofrtable and content. Dad told him about his pleasant afternoon. When we left my son said "it's like a 5 star hotel. Grandad's happy." I think all staff do a marvellous job and can only praise them for putting my mind at rest. Dad's in the right place.

↩Reply from Kay, Home Manager at Picktree Court

We really appreciate you sharing such an amazing review. It's wonderful to hear that your Dad feels so well supported here. Knowing that you are confident in the management and staff teams along with the activities, care, food and overall wellbeing we provide means a great deal to us and we are...  

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Review of Picktree Court from Lyndsey L (Daughter of Resident) published on 21 July 2026 Submitted via Website•
Overall Experience
Mam was admitted to the demention floor in February 2025. Whilst the staff were generally very nice there were some gaps in care for service users. I cannot however fault the level of cleanliness both personal and the rooms.
I think the family that run this home are very money driven (before the needs of their clients) therefore this is why I have given fewer stars. John is obnoxious, non-empatehetic and rude at best!
When mam did pass away in May I think that the staff should have some training delivering the sad news and navagating next steps! I was woken up at 2.00am and asked "which funeral director fo you want to use?"

If I had the choice of homes again would I go with PIcktree ..... Probably not but I think they are all the same!

↩Reply from Paul, Director at Picktree Court

We are disappointed that you have had a negative experience and take your feedback seriously.

Picktree Court operates a robust complaints procedure and open door policy but we do not appear to have received notification of your concerns.

As a provider with 40 years of experience we...  

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Review of Durham House from L C (Friend of Resident) published on 6 July 2026 Submitted via Website•
Overall Experience

I usually visit my best friend once a week. She has been in Durham House since December 2022, and has Alzheimer's. She still recognises me, and although her conversation is usually very restricted, we can laugh about shared times, complete with photographs. During my visits, I have always been warmly welcomed by all the staff, administrative, carers and maintenance/auxiliary workers. I am usually greeted by name, and always with a smile. I have nothing but praise for the staff at Durham House - its best asset! They are excellent with their clients, show endless patience, and perform their duties with a smile. The lounge is frequently decorated to celebrate national/local events, and some of these have been created by the residents as part on an on-going activities programme. An extra pair of hands to extend their wonderful programme would be an asset.

↩Reply from Tina, Home Manager at Durham House

We really appreciate you sharing such a lovely review of Durham House. It's wonderful to hear that you are always welcomed into the home by our amazing staff teams. Their dedication to the residents and their outcomes is truly remarkable and it is lovely to know that their efforts are noted and...  

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Review of Durham House from Janet A (Cousin of Resident) published on 6 July 2026 Submitted via Postal Card•
Overall Experience

I would recommend Durham House to other families. As a retired nurse I am confident with the care and facilities offered.

↩Reply from Tina, Home Manager at Durham House

Thank you so much for leaving a review for Durham House Care Home. Your lovely feedback and positive comments mean a lot to our whole team. We are so pleased to know that you are happy with how your Cousin is cared for in Durham House and that you would recommended Durham House to other people. Warmest regards

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Review of Picktree Court from Juanita K (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Postal Card•
Overall Experience

My mother-in-law has settled in very well, the staff are amazing with her. She keeps telling us that the meals are fabulous in this hotel. The activities she seems to enjoy, we have watched her singing along to music and playing bingo and carpet dominoes. Her room is also nice and clean, which is a massive plus for us. The home on a whole is lovely, nice and clean and very inviting.

↩Reply from Kay, Home Manager at Picktree Court

We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your mother in law feel so well supported here. Care Homes are judged by not only the environment but also the skills and abilities of the staff and it is pleasing that you have noted that hard work from our...  

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Review of Picktree Court from Andrew K (Son of Resident) published on 26 June 2026 Submitted via Postal Card•
Overall Experience

Very pleased with how my mother settled into the care home. The care home itself is very clean and well looked after. The staff are great and very helpful.

↩Reply from Kay, Home Manager at Picktree Court

Thank you so much for leaving a review for Picktree Court Care Home. It is great to see a resident settle in so well to their new Home and we are pleased that our team of dedicated and caring staff have made this process easier for you all. Thank you for choosing to join our Picktree Court family!

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Review of Durham House from Emma A (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card•
Overall Experience

My mam has been a resident at Durham House for some time and over the months her needs have changed. The team have always recognised this and tailored their approach to make sure she receives the best possible care. The thing I value the most is how obvious the care and concern the team have for Mam always is. I know without doubt that she is safe, clean, comfortable, hydrated, well fed and most importantly loved and respected. Thank you Durham House for all you do.

↩Reply from Tina, Home Manager at Durham House

We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum feel so well supported at Durham House. Knowing that you feel loved and respected and have confidence in all aspects of the Home means a great deal to us! Thank you for choosing to join our Durham House family!

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Review of Picktree Court from Lynn C (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card•
Overall Experience

Lovely home, staff lovely, if Mam's ok I'm ok, everything we ask for is done, care 100%.

↩Reply from Kay, Home Manager at Picktree Court

Thank you for your lovely review and kind words. It's wonderful to know that over the past three years your mum has felt so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing our Picktree Court family!

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Review of Picktree Court from Jeff O (Son-in-law of Resident) published on 19 June 2026 Submitted via Postal Card•
Overall Experience
Mother-in-Law been in care here since January 2025.
Staff - engaging and caring, attentive and professional.

Environment very positive, clean and relevant.

↩Reply from Kay, Home Manager at Picktree Court

Thank you so much for taking the time to leave your review for Picktree Court Care Home. It is lovely to hear that you appreciate how well your mother-in-law is being looked after here. Your positive feedback and kind words will be shared with the staff team as they appreciate the feedback. Warmest regards

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Review of Durham House from C T (Cousin of Resident) published on 18 June 2026 Submitted via Postal Card•
Overall Experience

Today's visit was like every other, witnessing an amazing team of carers managing each person with care and attention. It does not matter what time of day I visit, they are constantly busy, they are very caring staff, attentive and considerate of others when residents are needing sensitive support. Every credit to them and the caring profession they represent. Nothing is a trouble to them, even under pressure. Thank you!!

↩Reply from Tina, Home Manager at Durham House

Thank you so much for taking the time to leave your review for Durham House. It is lovely to hear that our team of dedicated staff are making such a massive difference to peoples lives. Your positive feedback and kind words will be shared with the whole staff team so that their positivity and dedication is appreciated. Warmest regards

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Review of Picktree Court from John W (Husband of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

The care home was recommended by family and friends when my wife needed full-time care. From our first visit we had a good feeling about the home. My wife moved in on 10th February 2026. The staff have been very friendly, caring and helpful throughout the stay. Facilities are excellent. Meals are varied, well-balanced and drinks are served with and between meals, with staff providing help with feeding as required. The rooms and communal spaces are kept clean and tidy every day. A range of activities are availavle and residents are encouraged to participate. Medical assistance was provided recently, quicker than our GP could provide. Our family feel my wife is safely looked after in the 'home' atmosphere the staff have created.

↩Reply from Kay, Manager at Picktree Court

Thank you for your lovely review and very kind words. It's wonderful to know that over the past few months you have felt happy that your wife is so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are...  

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Review of Picktree Court from Alan H (Son of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

My father has been at Picktree Court Care Home for over a year now. I would like to thank all the staff for the care you have given to Dad. You have all been wonderful. Always friendly and sympathetic to his needs as well as towards myself and brother as we as a family have had a difficult year.

↩Reply from Kay, Manager at Picktree Court

Thank you for taking the time to leave us some lovely feedback. It has been our pleasure to help care for your Dad, he is a big part of our Home and always puts a smile on our faces! He has a lovely group of friends here and enjoys the outings with you and your family. Thank you for choosing to become part of our Picktree Court Family.

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Review of Picktree Court from Lynn B (Goddaughter of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

My godfather came into care Jan 2006. He has been here before for respite. When it was time for full-time care this was the only place that we wanted him to come to. As a retired nurse and ex-matron of a nursing home I am aware what standards of care are. Picktree Lodge has an excellent ethos with excellent standards of care and a homely feel. The carers are all great. Most importantly Jim is happy here.

↩Reply from Kay, Manager at Picktree Court

Thank you so much for leaving a review for Picktree Court Care Home. Your amazing feedback and positive comments mean a lot to our whole team. We were delighted when you chose Picktree Court and are so pleased to know that you are happy with our service. Thank you for trusting us with Jim's care and for being part of our Picktree Court family.

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Review of Durham House from H M (Daughter of Resident) published on 3 June 2026 Submitted via Website•
Overall Experience
Durham House is a really lovely care home. Dad has now been in Durham House for 1.5 years and is really settled, comfortable and happy there. From day 1 the staff have been absolutely amazing and are very friendly, caring, helpful and supportive. They are fantastic with Dad and with us.
Durham House are very flexible with visiting your loved one and are supportive with whatever works with you.
They have an excellent activities coordinator who does lots of great activities to engage the residents.
The home is clean and frequently decorated for different celebrations and seasons.

One of the first things we noticed when we moved Dad in was how lovely the atmosphere is in Durham House. It feels a very cheerful, relaxed, positive and a love filled place to be.

↩Reply from Tina, Home Manager at Durham House

Thank you so much for leaving such an amazing review for Durham House Care Home. Your lovely feedback and positive comments about the home and our team mean such a lot to us. We are so pleased to know that you are happy with how your dad is cared for in Durham House and how our special team of...  

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Review of Picktree Court from G D (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card•
Overall Experience

From my first contact with Picktree Court I have been impressed. The helpfulness, empathy and friendliness of all the staff has been very comforting. The home appears clean and tidy, and staff and residents happy. Mum is well looked after, personal and nursing care she receives, and encouraged to join in a variety of activities. Overall I find Picktree Court a very pleasant and caring home.

↩Reply from Kay, Home Manager at Picktree Court

Thank you so much for taking the time to leave your review of Picktree Court Care Home. It is lovely to hear that your experience of our service and staff teams has been excellent. We actively encourage all residents to join in our full activities programme and i am pleased that your Mum is making...  

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Review of Picktree Court from Claire W (Daughter of Resident) published on 28 May 2026 Submitted via Website•
Overall Experience

I particularly wanted to highlight the Family Fun day which took place on Bank Holiday Monday. This was very well organised and you could feel the fun& laughter in the room which was lovely. The residents were all very much included and relatives were made to feel very welcome too.

I usually visit when the weekly quiz takes place on a Thursday teatime and it is refreshing to see how residents are able to participate at a level which suits them and are all made to feel valued

well done :)

↩Reply from Kay, Home Manager at Picktree Court

We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum enjoy and engage in our fantastic range of activities. We wish for all residents and families to feel part of our community. Knowing that you feel confident in the care, staff and activities we...  

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Review of Picktree Court from S H (Son of Resident) published on 21 May 2026 Submitted via Postal Card•
Overall Experience

Mum has settled in well into Picktree. All the staff are kind and helpful. Mum enjoys the activities held in the lounge. From her room she enjoys the garden, flowers and birds. She also enjoys visiting other residents with her friends.

↩Reply from Kay, Home Manager at Picktree Court

Thank you so much for taking the time to leave your review for Picktree Court Care Home. It is lovely to hear that you appreciate that mum is settling in and being well looked after here. Your positive feedback and kind words will be shared with the staff team as they truly appreciate the feedback. Thank you for choosing to join our Picktree Court family!

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Review of Picktree Court from S S (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card•
Overall Experience

Picktree Court is always clean and tidy. Both management and staff are approachable and friendly. There are always plenty of activities advertised on the board in reception and about the home.

↩Reply from Kay, Home Manager at Picktree Court

Thank you for your lovely review and kind words. It's wonderful to know that over the past five years your mum has felt so well cared for and supported. We are truly grateful for the confidence you have in our team and we will make sure that your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing Picktree Court.

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Review of Picktree Court from C W (Wife of Resident) published on 21 May 2026 Submitted via Postal Card•
Overall Experience

Husband came to Picktree. Seems like my second home. Love all staff and residents. Lovely Friday disco.

↩Reply from Kay, Home Manager at Picktree Court

We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your husband feel so well supported here. Knowing that you feel confident in the care, food and overall wellbeing we provide means a great deal to us and we are especially happy to hear that you love our Friday disco! Thank you for choosing to join our Picktree Court family!

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Frequently Asked Questions about Premier Care Homes Ltd

Costs for care homes owned by Premier Care Homes Ltd

Average costs per week for care homes owned by Premier Care Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Premier Care Homes Ltd, based on 2 out of 2 settings.

Type of Care ProvidedAverage Weekly Cost
Residential Care£1,131
Residential Dementia Care£1,181
Nursing Care£1,470
All Care Types£1,131

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

Average costs per week for care homes owned by Premier Care Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Premier Care Homes Ltd, based on 2 out of 2 settings.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Premier Care Homes Ltd own?

Premier Care Homes Ltd own 2 Care Homes.

Which Premier Care Homes Ltd Care Homes have the highest review score?

Picktree Court & Durham House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Premier Care Homes Ltd to verify any information. View our terms and conditions. Premier Care Homes Ltd has an Enhanced Service -more info.