Picktree Court is ideally located in the Town Centre of Chester-le-Street within easy reach of car, bus and rail transport routes, and a few minutes walking distance from the main shopping areas with its many cafés, banks, and amenities. Picktree Court has its own well maintained gardens which can be accessed by residents and is also adjacent to the beautiful park areas and river walks surrounding Lumley Castle.
Picktree Court...
Picktree Court is ideally located in the Town Centre of Chester-le-Street within easy reach of car, bus and rail transport routes, and a few minutes walking distance from the main shopping areas with its many cafés, banks, and amenities. Picktree Court has its own well maintained gardens which can be accessed by residents and is also adjacent to the beautiful park areas and river walks surrounding Lumley Castle.
Picktree Court is a purpose built, luxuriously appointed facility providing care to residents with general residential care needs, dementia residential care needs and also general nursing care needs. The Home is able to provide long term care and also short term respite care.
The Home is equipped with light and airy corridors, multiple lounges, dining areas along with dedicated hairdressing salon. All ensuite bedrooms are tastefully designed and benefit from full ensuite wet room facilities, to enable residents to maximise the independence. Every room has the ability to access the guest Wi-Fi network, SKY TV should you wish, and all bedrooms can be setup to have private telephone access.
The Home has large garden areas, which are designed with raised flower beds and level access walkways.
The Home has a stable Management team with an excellent staff team with multiple activities coordinator's who are there to encourage residents with social engagement and stimulation.
Picktree Court is an integral part of the local community and continues to promote positive links with local schools, shops and Churches. The Home ensures that residents can continue to access on site hairdressing services , visiting chiropody treatments and dental care thru visiting professionals.
The Home provides freshly, home cooked and nutritionally balanced menus with multiple choices per meal, all being prepared on site by the Homes outstanding catering teams.
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Care Provided by Picktree Court
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
For a maximum of 88 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,207
From £1,260
Residential Dementia Care
From £1,260
From £1,350
Nursing Care
From £1,470
From £1,550
Picktree Court are focused on helping families understand the complex issue of fees. The Home Manager will be more than happy to provide support and assistance to families if needed. The Manager is also able to identify any areas of charges which are not included in the base fee.
The price(s) shown are provided by the care home. Contact Picktree Court for full pricing details and T&Cs.
Contact Picktree Court to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Picktree Court are happy to embrace visitors as part of their community. Picktree Court does not have any restrictions on visiting times for those families wishing to visit their loved ones. Picktree Court understand how important it is for residents to receive visitors and as such they will do as much as they are able to support meaningful visits.
For any care enquiry, Picktree Court would be happy to provide a tour of their Home without appointment. This tour would provide a basic view of the Home and their facilities.
For a more in-depth tour, families are guided to make contact with the Home Manager, who can schedule a suitable time for a visit and will be able to discuss Home availability, fees and much more.
Parking
Picktree Court has their own private car park where visitors can park within the Homes grounds without charge. Parking is available at the front of the Home and the Home is then accessed via a wheelchair friendly access route.
Review from Joan M (Sister of Resident) published on 25 September 2026 Submitted via Postal Card•
Overall Experience
My brother recently went into Picktree Lodge at Chester-le-St. We were worried about the move but it was very smooth thanks to the hospital, social services & the manager of the home, Kate. Since he went in we have been more than impressed. Premises are well maintained & scrupulously clean. The...
My brother recently went into Picktree Lodge at Chester-le-St. We were worried about the move but it was very smooth thanks to the hospital, social services & the manager of the home, Kate. Since he went in we have been more than impressed. Premises are well maintained & scrupulously clean. The food is excellent. My brother has regained his long lost appetite! Most of all, staff have been so kind & caring. The support he receives is first class & he enjoys the friendly exchanges with staff. And we can take our dog in to see her uncle who she has not seen for many months. Tears all round! Thank you so much for this place of safety & care.
↩Reply from Kay, Home Manager at Picktree Court
Thank you for taking the time to leave us some lovely feedback. It has been our pleasure to help care for your brother. We pride ourselves on our standards of care and cleanliness and it is great to see your brother is eating well again. Our staff teams and other residents also enjoy the 'dog' visits! Thank you for choosing to become part of our Picktree Court Family.
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Review from S H (Son of Resident) published on 9 September 2026 Submitted via Website•
Overall Experience
The care my mum received over a 9 month period was professional, compassionate and people orientated.
Picktree goes out of its way to provide fun activities for residents and encourages participation.
The care my mum received over a 9 month period was professional, compassionate and people orientated.
Picktree goes out of its way to provide fun activities for residents and encourages participation.
↩Reply from Kay, Home Manager at Picktree Court
We really appreciate you sharing such an amazing review. It's wonderful to hear that you valued the care and support your Mum received at Picktree Court. Knowing that you felt confident in the care, cleanliness and compassion of our teams means a great deal to us and we are especially happy to hear...
We really appreciate you sharing such an amazing review. It's wonderful to hear that you valued the care and support your Mum received at Picktree Court. Knowing that you felt confident in the care, cleanliness and compassion of our teams means a great deal to us and we are especially happy to hear that you benefited from the range of activities on offer. Thank you for being a part of our Picktree Court family!
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Review from A C (Cousin of Resident) published on 19 August 2026 Submitted via Postal Card•
Overall Experience
Very impressed with all aspects of Picktree Court I have visited previously when residents mother was there and it is easily the best care home I have visited.
Very impressed with all aspects of Picktree Court I have visited previously when residents mother was there and it is easily the best care home I have visited.
↩Reply from Kay, Home Manager at Picktree Court
Thank you so much for leaving an amazing review for Picktree Court Care Home. Your amazing feedback and positive comments mean a lot to our whole team as we strive to offer the best care on a daily basis. Thank you for trusting us with your Cousin's care and for being part of our Picktree Court family. Warmest regards
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Review from Jill S (Daughter of Resident) published on 14 August 2026 Submitted via Postal Card•
Overall Experience
Found the process of contacting the home from initial visit to dads admission for respite very seamless + efficient.
Dad has been treated with dignity, care and respect. Staff have been very good at listening to him, giving him choice and following his usual daily routine prior to admission....
Found the process of contacting the home from initial visit to dads admission for respite very seamless + efficient. Dad has been treated with dignity, care and respect. Staff have been very good at listening to him, giving him choice and following his usual daily routine prior to admission.
The activities have helped dad to settle in, be social and motivated.
↩Reply from Kay, Home Manager at Picktree Court
We really appreciate you sharing such a lovely review. It's wonderful to hear that your Dad has settled in so quickly and that he is supported to follow his usual routine. Our staff teams work hard to ensure the admission process and settling in to the new environment is a smooth one, and I am...
We really appreciate you sharing such a lovely review. It's wonderful to hear that your Dad has settled in so quickly and that he is supported to follow his usual routine. Our staff teams work hard to ensure the admission process and settling in to the new environment is a smooth one, and I am pleased that you have experienced this first hand. Thank you for choosing to join our Picktree Court family!
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Review from J S (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card•
Overall Experience
Dad has settled in nicely. 99 and frail but as much as possible is included in activities, e.g. men's afternoons, quizzes and films. My son accompanied me on a recent visit and was very pleased to see Dad looking comofrtable and content. Dad told him about his pleasant afternoon. When we left my...
Dad has settled in nicely. 99 and frail but as much as possible is included in activities, e.g. men's afternoons, quizzes and films. My son accompanied me on a recent visit and was very pleased to see Dad looking comofrtable and content. Dad told him about his pleasant afternoon. When we left my son said "it's like a 5 star hotel. Grandad's happy." I think all staff do a marvellous job and can only praise them for putting my mind at rest. Dad's in the right place.
↩Reply from Kay, Home Manager at Picktree Court
We really appreciate you sharing such an amazing review. It's wonderful to hear that your Dad feels so well supported here. Knowing that you are confident in the management and staff teams along with the activities, care, food and overall wellbeing we provide means a great deal to us and we are...
We really appreciate you sharing such an amazing review. It's wonderful to hear that your Dad feels so well supported here. Knowing that you are confident in the management and staff teams along with the activities, care, food and overall wellbeing we provide means a great deal to us and we are especially happy to hear that we are like a 5 star hotel! Thank you for choosing to join our Picktree Court family!
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Review from Lyndsey L (Daughter of Resident) published on 21 July 2026 Submitted via Website•
Overall Experience
Mam was admitted to the demention floor in February 2025. Whilst the staff were generally very nice there were some gaps in care for service users. I cannot however fault the level of cleanliness both personal and the rooms.
I think the family that run this home are very money driven (before...
Mam was admitted to the demention floor in February 2025. Whilst the staff were generally very nice there were some gaps in care for service users. I cannot however fault the level of cleanliness both personal and the rooms. I think the family that run this home are very money driven (before the needs of their clients) therefore this is why I have given fewer stars. John is obnoxious, non-empatehetic and rude at best! When mam did pass away in May I think that the staff should have some training delivering the sad news and navagating next steps! I was woken up at 2.00am and asked "which funeral director fo you want to use?"
If I had the choice of homes again would I go with PIcktree ..... Probably not but I think they are all the same!
↩Reply from Paul, Director at Picktree Court
We are disappointed that you have had a negative experience and take your feedback seriously.
Picktree Court operates a robust complaints procedure and open door policy but we do not appear to have received notification of your concerns.
As a provider with 40 years of experience we...
We are disappointed that you have had a negative experience and take your feedback seriously.
Picktree Court operates a robust complaints procedure and open door policy but we do not appear to have received notification of your concerns.
As a provider with 40 years of experience we appreciate how difficult families can find having to contribute to care fees. In your scenario the contribution to the cost of the placement was assessed by the local authority with no additional charges. It is important to understand that where invoices are not paid in a timely manner we are duty bound to escalate these concerns to the local authority for recovery. We apologise if this caused you distress.
We prioritise the needs of our residents above all else evidenced in our facilities, staff levels and ongoing training. We strive for outstanding quality of care and to continually improve experiences wherever possible. Please accept our deepest sympathy for your loss.
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Review from Juanita K (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Postal Card•
Overall Experience
My mother-in-law has settled in very well, the staff are amazing with her. She keeps telling us that the meals are fabulous in this hotel. The activities she seems to enjoy, we have watched her singing along to music and playing bingo and carpet dominoes. Her room is also nice and clean, which is a...
My mother-in-law has settled in very well, the staff are amazing with her. She keeps telling us that the meals are fabulous in this hotel. The activities she seems to enjoy, we have watched her singing along to music and playing bingo and carpet dominoes. Her room is also nice and clean, which is a massive plus for us. The home on a whole is lovely, nice and clean and very inviting.
↩Reply from Kay, Home Manager at Picktree Court
We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your mother in law feel so well supported here. Care Homes are judged by not only the environment but also the skills and abilities of the staff and it is pleasing that you have noted that hard work from our...
We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your mother in law feel so well supported here. Care Homes are judged by not only the environment but also the skills and abilities of the staff and it is pleasing that you have noted that hard work from our kitchen, activities and domestic staff as well as the care team. Knowing that your mother in law has settled so quickly means a great deal to us and we are especially happy to hear that she views Picktree Court as a hotel! Thank you for choosing Picktree Court.
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Review from Andrew K (Son of Resident) published on 26 June 2026 Submitted via Postal Card•
Overall Experience
Very pleased with how my mother settled into the care home. The care home itself is very clean and well looked after. The staff are great and very helpful.
Very pleased with how my mother settled into the care home. The care home itself is very clean and well looked after. The staff are great and very helpful.
↩Reply from Kay, Home Manager at Picktree Court
Thank you so much for leaving a review for Picktree Court Care Home. It is great to see a resident settle in so well to their new Home and we are pleased that our team of dedicated and caring staff have made this process easier for you all. Thank you for choosing to join our Picktree Court family!
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Review from Lynn C (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card•
Overall Experience
Lovely home, staff lovely, if Mam's ok I'm ok, everything we ask for is done, care 100%.
Lovely home, staff lovely, if Mam's ok I'm ok, everything we ask for is done, care 100%.
↩Reply from Kay, Home Manager at Picktree Court
Thank you for your lovely review and kind words. It's wonderful to know that over the past three years your mum has felt so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing our Picktree Court family!
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Review from Jeff O (Son-in-law of Resident) published on 19 June 2026 Submitted via Postal Card•
Overall Experience
Mother-in-Law been in care here since January 2025. Staff - engaging and caring, attentive and professional.
Environment very positive, clean and relevant.
Mother-in-Law been in care here since January 2025. Staff - engaging and caring, attentive and professional.
Environment very positive, clean and relevant.
↩Reply from Kay, Home Manager at Picktree Court
Thank you so much for taking the time to leave your review for Picktree Court Care Home. It is lovely to hear that you appreciate how well your mother-in-law is being looked after here. Your positive feedback and kind words will be shared with the staff team as they appreciate the feedback. Warmest regards
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Review from John W (Husband of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience
The care home was recommended by family and friends when my wife needed full-time care. From our first visit we had a good feeling about the home. My wife moved in on 10th February 2026. The staff have been very friendly, caring and helpful throughout the stay. Facilities are excellent. Meals are...
The care home was recommended by family and friends when my wife needed full-time care. From our first visit we had a good feeling about the home. My wife moved in on 10th February 2026. The staff have been very friendly, caring and helpful throughout the stay. Facilities are excellent. Meals are varied, well-balanced and drinks are served with and between meals, with staff providing help with feeding as required. The rooms and communal spaces are kept clean and tidy every day. A range of activities are availavle and residents are encouraged to participate. Medical assistance was provided recently, quicker than our GP could provide. Our family feel my wife is safely looked after in the 'home' atmosphere the staff have created.
↩Reply from Kay, Manager at Picktree Court
Thank you for your lovely review and very kind words. It's wonderful to know that over the past few months you have felt happy that your wife is so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are...
Thank you for your lovely review and very kind words. It's wonderful to know that over the past few months you have felt happy that your wife is so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing our Picktree Court family!
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Review from Alan H (Son of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience
My father has been at Picktree Court Care Home for over a year now. I would like to thank all the staff for the care you have given to Dad. You have all been wonderful. Always friendly and sympathetic to his needs as well as towards myself and brother as we as a family have had a difficult year.
My father has been at Picktree Court Care Home for over a year now. I would like to thank all the staff for the care you have given to Dad. You have all been wonderful. Always friendly and sympathetic to his needs as well as towards myself and brother as we as a family have had a difficult year.
↩Reply from Kay, Manager at Picktree Court
Thank you for taking the time to leave us some lovely feedback. It has been our pleasure to help care for your Dad, he is a big part of our Home and always puts a smile on our faces! He has a lovely group of friends here and enjoys the outings with you and your family. Thank you for choosing to become part of our Picktree Court Family.
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Review from Lynn B (Goddaughter of Resident) published on 15 June 2026 Submitted via Postal Card•
Overall Experience
My godfather came into care Jan 2006. He has been here before for respite. When it was time for full-time care this was the only place that we wanted him to come to. As a retired nurse and ex-matron of a nursing home I am aware what standards of care are. Picktree Lodge has an excellent ethos with...
My godfather came into care Jan 2006. He has been here before for respite. When it was time for full-time care this was the only place that we wanted him to come to. As a retired nurse and ex-matron of a nursing home I am aware what standards of care are. Picktree Lodge has an excellent ethos with excellent standards of care and a homely feel. The carers are all great. Most importantly Jim is happy here.
↩Reply from Kay, Manager at Picktree Court
Thank you so much for leaving a review for Picktree Court Care Home. Your amazing feedback and positive comments mean a lot to our whole team. We were delighted when you chose Picktree Court and are so pleased to know that you are happy with our service. Thank you for trusting us with Jim's care and for being part of our Picktree Court family.
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Review from G D (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card•
Overall Experience
From my first contact with Picktree Court I have been impressed. The helpfulness, empathy and friendliness of all the staff has been very comforting. The home appears clean and tidy, and staff and residents happy. Mum is well looked after, personal and nursing care she receives, and encouraged to...
From my first contact with Picktree Court I have been impressed. The helpfulness, empathy and friendliness of all the staff has been very comforting. The home appears clean and tidy, and staff and residents happy. Mum is well looked after, personal and nursing care she receives, and encouraged to join in a variety of activities. Overall I find Picktree Court a very pleasant and caring home.
↩Reply from Kay, Home Manager at Picktree Court
Thank you so much for taking the time to leave your review of Picktree Court Care Home. It is lovely to hear that your experience of our service and staff teams has been excellent. We actively encourage all residents to join in our full activities programme and i am pleased that your Mum is making...
Thank you so much for taking the time to leave your review of Picktree Court Care Home. It is lovely to hear that your experience of our service and staff teams has been excellent. We actively encourage all residents to join in our full activities programme and i am pleased that your Mum is making the most of this. Your positive feedback and kind words will be shared with the staff team as they appreciate the feedback.
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Review from Claire W (Daughter of Resident) published on 28 May 2026 Submitted via Website•
Overall Experience
I particularly wanted to highlight the Family Fun day which took place on Bank Holiday Monday. This was very well organised and you could feel the fun& laughter in the room which was lovely. The residents were all very much included and relatives were made to feel very welcome too.
I usually...
I particularly wanted to highlight the Family Fun day which took place on Bank Holiday Monday. This was very well organised and you could feel the fun& laughter in the room which was lovely. The residents were all very much included and relatives were made to feel very welcome too.
I usually visit when the weekly quiz takes place on a Thursday teatime and it is refreshing to see how residents are able to participate at a level which suits them and are all made to feel valued
well done :)
↩Reply from Kay, Home Manager at Picktree Court
We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum enjoy and engage in our fantastic range of activities. We wish for all residents and families to feel part of our community. Knowing that you feel confident in the care, staff and activities we...
We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum enjoy and engage in our fantastic range of activities. We wish for all residents and families to feel part of our community. Knowing that you feel confident in the care, staff and activities we provide means a great deal to us and we are especially happy to hear that you loved our Bank Holiday fun day! Thank you for choosing to join our Picktree Court family!
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Review from S S (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card•
Overall Experience
Picktree Court is always clean and tidy. Both management and staff are approachable and friendly. There are always plenty of activities advertised on the board in reception and about the home.
Picktree Court is always clean and tidy. Both management and staff are approachable and friendly. There are always plenty of activities advertised on the board in reception and about the home.
↩Reply from Kay, Home Manager at Picktree Court
Thank you for your lovely review and kind words. It's wonderful to know that over the past five years your mum has felt so well cared for and supported. We are truly grateful for the confidence you have in our team and we will make sure that your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing Picktree Court.
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Review from C W (Wife of Resident) published on 21 May 2026 Submitted via Postal Card•
Overall Experience
Husband came to Picktree. Seems like my second home. Love all staff and residents. Lovely Friday disco.
Husband came to Picktree. Seems like my second home. Love all staff and residents. Lovely Friday disco.
↩Reply from Kay, Home Manager at Picktree Court
We really appreciate you sharing such a lovely review. It's wonderful to hear that you and your husband feel so well supported here. Knowing that you feel confident in the care, food and overall wellbeing we provide means a great deal to us and we are especially happy to hear that you love our Friday disco! Thank you for choosing to join our Picktree Court family!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Picktree Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Picktree Court.
Accreditations
There are no accreditations posted yet for Picktree Court.
Meet the Team (1)
Kay RuddJob Title Manager
Kay is the manager of Picktree Court.
Frequently Asked Questions about Picktree Court
What types of Care is Picktree Court registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Picktree Court have?
There are 88 Single Rooms.
What are the Facilities & Services at Picktree Court?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Picktree Court to the centre of Chester le Street?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Picktree Court to verify any information. View our terms and conditions. Picktree Court has an Enhanced Service -what an Enhanced Service includes.
