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Care Homes Owned by Premier Care Homes Ltd in Durham

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Premier Care Homes Ltd in Durham

Only the locations & reviews in Durham for Premier Care Homes Ltd are showing below.

View the details of all 2 locations (with 15 reviews) owned by Premier Care Homes Ltd

Premier Care Homes Ltd Locations in Durham (2)

 - Browse 2 Care Homes owned by Premier Care Homes Ltd in Durham
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Picktree Court
Off Picktree Lane, Chester le Street DH3 3SP 
9.3 12 reviews
Picktree Court, Chester le Street, Durham
"Very pleased with how my mother settled into the care home. The care home itself is very clean and well looked after. The staff are great…"   Read all 12 reviews
  • from £1,207 / week
  • 88 Rooms
Location Type Care Home

Picktree Court is ideally located in the Town Centre of Chester-le-Street within easy reach of car, bus and rail transport routes, and a few minutes walking distance from the main shopping areas with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Durham House
Mains Park Road, Chester le Street DH3 3PU 
8.5 3 reviews
Durham House, Chester le Street, Durham
"My mam has been a resident at Durham House for some time and over the months her needs have changed. The team have always recognised this…"   Read all 3 reviews
  • from £1,055 / week
  • 31 Rooms
Location Type Care Home

Durham House is a residential care home for adults over 65 years of age. They specialise is general residential care along with dementia residential care and are able to provide both long term care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Premier Care Homes Ltd Reviews in Durham (15)

8.9

Premier Care Homes Ltd has a Group Review Score of 8.9 (8.942) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premier Care Homes Ltd must have a Review Score.

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Review of

Picktree Court

from Juanita K (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled in very well, the staff are amazing with her. She keeps telling us that the meals are fabulous in this hotel. The activities she seems to enjoy, we have watched her singing along to music and playing bingo and carpet dominoes. Her room is also nice and clean, which is a
massive plus for us. The home on a whole is lovely, nice and clean and very inviting.
Reply from Kay, Home Manager at Picktree CourtWe really appreciate you sharing such a lovely review. It's wonderful to hear that you and your mother in law feel so well supported here. Care Homes are judged by not only the environment but also the skills and abilities of the staff and it is pleasing that you have noted that hard work from our kitchen, activities and domestic staff as well as the care team. Knowing that your mother in law has settled so quickly means a great deal to us and we are especially happy to hear that she views Picktree Court as a hotel! Thank you for choosing Picktree Court.
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Review of

Picktree Court

from Andrew K (Son of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with how my mother settled into the care home. The care home itself is very clean and well looked after. The staff are great and very helpful.
Reply from Kay, Home Manager at Picktree CourtThank you so much for leaving a review for Picktree Court Care Home. It is great to see a resident settle in so well to their new Home and we are pleased that our team of dedicated and caring staff have made this process easier for you all. Thank you for choosing to join our Picktree Court family!
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Review of

Durham House

from Emma A (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been a resident at Durham House for some time and over the months her needs have changed. The team have always recognised this and tailored their approach to make sure she receives the best possible care. The thing I value the most is how obvious the care and concern the team have for Mam
always is. I know without doubt that she is safe, clean, comfortable, hydrated, well fed and most importantly loved and respected. Thank you Durham House for all you do.
Reply from Tina, Home Manager at Durham HouseWe really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum feel so well supported at Durham House. Knowing that you feel loved and respected and have confidence in all aspects of the Home means a great deal to us! Thank you for choosing to join our Durham House family!
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Review of

Picktree Court

from Lynn C (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, staff lovely, if Mam's ok I'm ok, everything we ask for is done, care 100%.
Reply from Kay, Home Manager at Picktree CourtThank you for your lovely review and kind words. It's wonderful to know that over the past three years your mum has felt so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing our Picktree Court family!
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Review of

Picktree Court

from Jeff O (Son-in-law of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-Law been in care here since January 2025.
Staff - engaging and caring, attentive and professional.
Environment very positive, clean and relevant.
Reply from Kay, Home Manager at Picktree CourtThank you so much for taking the time to leave your review for Picktree Court Care Home. It is lovely to hear that you appreciate how well your mother-in-law is being looked after here. Your positive feedback and kind words will be shared with the staff team as they appreciate the feedback. Warmest regards
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Review of

Durham House

from C T (Cousin of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today's visit was like every other, witnessing an amazing team of carers managing each person with care and attention. It does not matter what time of day I visit, they are constantly busy, they are very caring staff, attentive and considerate of others when residents are needing sensitive support.
Every credit to them and the caring profession they represent. Nothing is a trouble to them, even under pressure. Thank you!!
Reply from Tina, Home Manager at Durham HouseThank you so much for taking the time to leave your review for Durham House. It is lovely to hear that our team of dedicated staff are making such a massive difference to peoples lives. Your positive feedback and kind words will be shared with the whole staff team so that their positivity and dedication is appreciated. Warmest regards
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Review of

Picktree Court

from John W (Husband of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was recommended by family and friends when my wife needed full-time care. From our first visit we had a good feeling about the home. My wife moved in on 10th February 2026. The staff have been very friendly, caring and helpful throughout the stay. Facilities are excellent. Meals are varied,
well-balanced and drinks are served with and between meals, with staff providing help with feeding as required. The rooms and communal spaces are kept clean and tidy every day. A range of activities are availavle and residents are encouraged to participate. Medical assistance was provided recently, quicker than our GP could provide. Our family feel my wife is safely looked after in the 'home' atmosphere the staff have created.
Reply from Kay, Manager at Picktree CourtThank you for your lovely review and very kind words. It's wonderful to know that over the past few months you have felt happy that your wife is so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing our Picktree Court family!
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Review of

Picktree Court

from Alan H (Son of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Picktree Court Care Home for over a year now. I would like to thank all the staff for the care you have given to Dad. You have all been wonderful. Always friendly and sympathetic to his needs as well as towards myself and brother as we as a family have had a difficult year.
Reply from Kay, Manager at Picktree CourtThank you for taking the time to leave us some lovely feedback. It has been our pleasure to help care for your Dad, he is a big part of our Home and always puts a smile on our faces! He has a lovely group of friends here and enjoys the outings with you and your family. Thank you for choosing to become part of our Picktree Court Family.
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Review of

Picktree Court

from Lynn B (Goddaughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My godfather came into care Jan 2006. He has been here before for respite. When it was time for full-time care this was the only place that we wanted him to come to. As a retired nurse and ex-matron of a nursing home I am aware what standards of care are. Picktree Lodge has an excellent ethos with excellent
standards of care and a homely feel. The carers are all great. Most importantly Jim is happy here.
Reply from Kay, Manager at Picktree CourtThank you so much for leaving a review for Picktree Court Care Home. Your amazing feedback and positive comments mean a lot to our whole team. We were delighted when you chose Picktree Court and are so pleased to know that you are happy with our service. Thank you for trusting us with Jim's care and for being part of our Picktree Court family.
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Review of

Durham House

from H M (Daughter of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Durham House is a really lovely care home. Dad has now been in Durham House for 1.5 years and is really settled, comfortable and happy there. From day 1 the staff have been absolutely amazing and are very friendly, caring, helpful and supportive. They are fantastic with Dad and with us.
Durham House
are very flexible with visiting your loved one and are supportive with whatever works with you.
They have an excellent activities coordinator who does lots of great activities to engage the residents.
The home is clean and frequently decorated for different celebrations and seasons.
One of the first things we noticed when we moved Dad in was how lovely the atmosphere is in Durham House. It feels a very cheerful, relaxed, positive and a love filled place to be.
Reply from Tina, Home Manager at Durham HouseThank you so much for leaving such an amazing review for Durham House Care Home. Your lovely feedback and positive comments about the home and our team mean such a lot to us. We are so pleased to know that you are happy with how your dad is cared for in Durham House and how our special team of staff make such a difference to his life. Thank you for trusting us with your dad's care and for being part of our special family.
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Review of

Picktree Court

from G D (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first contact with Picktree Court I have been impressed. The helpfulness, empathy and friendliness of all the staff has been very comforting. The home appears clean and tidy, and staff and residents happy. Mum is well looked after, personal and nursing care she receives, and encouraged to join
in a variety of activities. Overall I find Picktree Court a very pleasant and caring home.
Reply from Kay, Home Manager at Picktree CourtThank you so much for taking the time to leave your review of Picktree Court Care Home. It is lovely to hear that your experience of our service and staff teams has been excellent. We actively encourage all residents to join in our full activities programme and i am pleased that your Mum is making the most of this. Your positive feedback and kind words will be shared with the staff team as they appreciate the feedback.
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Review of

Picktree Court

from Claire W (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I particularly wanted to highlight the Family Fun day which took place on Bank Holiday Monday. This was very well organised and you could feel the fun& laughter in the room which was lovely. The residents were all very much included and relatives were made to feel very welcome too.


I usually visit

when the weekly quiz takes place on a Thursday teatime and it is refreshing to see how residents are able to participate at a level which suits them and are all made to feel valued


well done :)

Reply from Kay, Home Manager at Picktree CourtWe really appreciate you sharing such a lovely review. It's wonderful to hear that you and your Mum enjoy and engage in our fantastic range of activities. We wish for all residents and families to feel part of our community. Knowing that you feel confident in the care, staff and activities we provide means a great deal to us and we are especially happy to hear that you loved our Bank Holiday fun day! Thank you for choosing to join our Picktree Court family!
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Review of

Picktree Court

from S H (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in well into Picktree. All the staff are kind and helpful. Mum enjoys the activities held in the lounge. From her room she enjoys the garden, flowers and birds. She also enjoys visiting other residents with her friends.
Reply from Kay, Home Manager at Picktree CourtThank you so much for taking the time to leave your review for Picktree Court Care Home. It is lovely to hear that you appreciate that mum is settling in and being well looked after here. Your positive feedback and kind words will be shared with the staff team as they truly appreciate the feedback. Thank you for choosing to join our Picktree Court family!
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Review of

Picktree Court

from S S (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Picktree Court is always clean and tidy. Both management and staff are approachable and friendly. There are always plenty of activities advertised on the board in reception and about the home.
Reply from Kay, Home Manager at Picktree CourtThank you for your lovely review and kind words. It's wonderful to know that over the past five years your mum has felt so well cared for and supported. We are truly grateful for the confidence you have in our team and we will make sure that your thanks are passed on to all the staff who take such pride in looking after her. Thank you for choosing Picktree Court.
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Review of

Picktree Court

from C W (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband came to Picktree. Seems like my second home. Love all staff and residents. Lovely Friday disco.
Reply from Kay, Home Manager at Picktree CourtWe really appreciate you sharing such a lovely review. It's wonderful to hear that you and your husband feel so well supported here. Knowing that you feel confident in the care, food and overall wellbeing we provide means a great deal to us and we are especially happy to hear that you love our Friday disco! Thank you for choosing to join our Picktree Court family!
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