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Rose Lodge Care Home

Carers Way, Cobblers Lane, Newton Aycliffe, Durham DL5 4SE
Maria Mallaband Care Group Ltd Logo
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Staff showed genuine care in their interactions, making it feel more like a home than a facility.S S(Daughter-in-law of Resident/Service User)
Rose Lodge Care Home, Newton Aycliffe
I would not hesitate to recommend Rose Lodge to anyoneS L(Daughter of Resident/Service User)
Rose Lodge Care Home, Newton Aycliffe
A five star home!J G(Daughter of Resident/Service User)
Rose Lodge Care Home, Newton Aycliffe

Welcome to Rose Lodge.

Rose Lodge is a purpose-built care home built in 2003 and then extended in 2004 to incorporate its specialised Dementia unit. Located in Cobblers Lane the home is located less than 2 miles from Newton Aycliffe Town Centre with 7 Sapphire bus stop on Burnhill Way and number 17 bus on Burn Lane.

The home is divided into four units, spread over two floors with the Lincoln and...  

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Care Provided by Rose Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,485N/A
Residential Dementia CareFrom £1,585N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Rose Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sara Louise English (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (54)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking is available to the front of the home.

Rose Lodge Care Home Reviews (67)

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9.4

Rose Lodge Care Home has a Review Score of 9.4 (9.444) out of 10, based on 12 reviews in the last 2 years. Over all time Rose Lodge Care Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from S M (Daughter of Resident) published on 2 September 2026 Submitted via Postal Card
Overall Experience

A recent high turnover of staff and use of agency workers has impacted on moral knowing residents and nursing staff. Agency staff have not always seemed to be aware of procedures and individual needs of residents. I had to raise issues that my resident was being dressed in thick jumpers and trousers during very high temperatures on several occasions. I was requested to remove winter clothing temporarily to avoid this. Activities have become greatly reduced and sometimes nonexistent, which I hope can be resolved as this is the highlight of my resident's day. My resident is often short of incontinence aids and we are chasing these for him. I was told by the manager he can only have 4 per day. He has not been reassessed in over a year. Plans and yearly revisits would be helpful and good for sharing information in. Staff care well for him and he enjoys socialising with them when he can.

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Review from Angie T (Daughter of Resident) published on 20 August 2026 Submitted via Website
Overall Experience
Overall, things have settled down well after the initial problems when the "needs improvement " status was published. The new staff recruited seem to be very good and settling in nicely. I appreciate that at times agency staff must be used, but generally notice a change in mams mood and behaviour when agency staff are in.
One issue which has been highlighted in the regular residents meetings, is the use of the lounge area for singers/entertainers. Management appreciate that it's not ideal but I'm not sure if they fully appreciate HOW difficult it is for residents and their families not being able to use their lounge if they don't want to listen. I would liken it to you sending a band to play in my living room and telling me if I don't like it, to go somewhere else. This disruption is not good for dementia sufferers who need routine and stability. Sending them to another lounge is not a suitable option.

Please, please find a solution to this problem soon

Reply from Louise English, Home Manager at Rose Lodge Care Home
Thank you for the positive comments and review regarding Rose Lodge. Our staff are dedicated to provide good quality care at all times.
I take on board your comment in relation to where the programme for entertainment takes place and I am sure we can find a more suitable area within the home.

I...  

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Review from K A (Daughter of Resident) published on 20 August 2026 Submitted via Postal Card
Overall Experience

After going through an unsettled period, when the new manager was brought in, many care staff left the home, and the manager had to rely on a lot of agency staff. Since then, new staff have been appointed and training and procedures have been much improved. The home is now staffed by committed, loyal 'orginal' carers and newly appointed staff members who are settling in well. The manager is very approachable and encourages relatives to report any concerns they may have about the care their loved one receives, and then acts to address those concerns. My mam is happy and settled living in the home

Reply from Louise English, Home Manager at Rose Lodge Care Home
Thank you for taking the time to write this lovely review of Rose Lodge. Our team works very hard and are dedicated to giving everyone that lives with us a positive experience whilst staying here.

I will share this with all our staff, who will be encouraged to read your positive feedback.

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Review from Leeann G (Daughter of Resident) published on 19 August 2025 Submitted via Website
Overall Experience

My mother has been at rose lodge for several years now and suffers with dementia. I am so grateful for everything the staff do seeing my mother smiling laughing and singing and being happy means so much she is always doing activities organised by the home and staff are always friendly.

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care Home

Thank you for your lovely review, your comments will be shared with the team, who will appreciate your kind words.

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Review from S L (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience
My father has been in Rose Lodge for 4 years now and he loves it there, he lived on his own prior to his move into care. He now enjoys all the company of the other residents and looks forward to all the activities , its gave him independence within the home with the security that someone is there 24/7 for all his needs.
As a daughter, the staff keep me informed of his health and wellbeing making my life easier as we all know when a parent gets into old age times become hard for the family too.

I would not hesitate to recommend Rose Lodge to anyone who is at that age where their wellbeing becomes massively important and labour intense ,the staff at Rose Lodge are hard working and caring people and are very approachable to talk to .

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care Home

Thank you so much for leaving us a 5-star review and thoughtful feedback, your kind words are greatly appreciated and these will be shared with our team.

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Review from G T (Daughter of Resident) published on 17 July 2025 Submitted via Website
Overall Experience

My mam couldn't be in a better care home we can leave her knowing that she is being well cared for she is happy and I wouldn't like to think she was anywhere else. The carers are good and understand my Mams needs and she is happy which is the main thing.

Reply from Nicola Wheatley, Home Manager at Rose Lodge Care Home

Thank you for your kind words. This will be shared with our team who will appreciate your lovely comments.

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Review from Patricia M (Respite Resident) published on 16 July 2025 Submitted via Postal Card
Overall Experience
I went into Rose Lodge in October 2024, with very poor mental health. I had delirium and couldn't do nothing for myself.

The staff and carers were absolutely first class. They cared for me totally. The became friends as well as carers. Without these people I would not be where I am today. Waiting to move into my own apartment and being in the best of health. I will always be grateful to them and remember them.

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Review from Pauline W (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

My Mam receives excellent care and attention from the staff at the Care Home. She has all her meals specially made as she has a swallowing problem. This has enabled her to receive the nutrition she needs and has brought to an end her constant sickness when eating. I attribute this improvement to the vigilance of the staff whoo organised her a Hospital investigation. I had been unable to achieve this for her through her previous GP when she was living at home. As a result of this, she has galined weight and is much stronger than when she first moved in to Care. She can walk with the aid of the Zimmer frame

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care Home

Thank you for taking the time in providing this positive feedback. Your lovely comments will be shared with the team and all feedback received is used to continuously improved the lives of the people who live and stay with us.

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Review from S S (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
Our experience with Rose Lodge Care Home was very positive during our loved one's respite stay of several weeks. The staff provided excellent attention to all aspects of personal care, ensuring my Mother-in-law was well-looked after with regular visits from the hairdresser and good attention to grooming needs.
The team's holistic approach stood out - they didn't just focus on basic care but ensured residents had access to services that maintained their dignity and well-being. Staff showed genuine care in their interactions, making it feel more like a home than a facility.

The level of personal attention and professionalism gave us great peace of mind. We're grateful for the compassionate care provided by the Rose Lodge team during this time.

Reply from Amy Herinckx, Commercial Business Partner at Rose Lodge Care Home

We appreciate you taking the time to share your positive comments regarding Rose Lodge Care Home and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review from N M (Son of Resident) published on 5 December 2024 Submitted via Postal Card
Overall Experience

My mother has stayed at Rose Lodge for respite. She was very happy when we visited as she was not on her own. My family were very impressed at how friendly the staff were. The home is very clean, with plenty of activities. The manager was very helpful to us. As a family, we felt Mam was safe at Rose Lodge.

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care Home

Thank you for taking the time to provide this positive feedback. Your lovely comments will be shared with the team and all feedback received is used to continuously improve the lives of the people who live and stay with us.

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Review from E M (Son of Resident) published on 27 November 2024 Submitted via Website
Overall Experience

When I visited Mam in Rose Lodge she was very happy and comfortable staff were helpful and kind Mam's room was very nice and clean I was happy with Mam's care there, all the facilities were excellent.

Reply from Nicki Wheatley, Home Manager at Rose Lodge Care Home

Everyone at Rose Lodge really appreciates your kind words, we aim to provide the best possible care for the people who live with us and receiving your review is very encouraging.

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Review from Susan B (Daughter of Resident) published on 7 November 2024 Submitted via Website
Overall Experience

My mam has been here for the past couple of weeks recovering from illness. She is going home tomorrow, but her stay here has been lovely. All the staff are ultra friendly and approachable. Her room was spacious and cosy. They have a lovely dining room laid out like a restaurant and she even got a daily cooked breakfast. There were also plenty of activities for residents. I can honestly say this place is really good and definitely recommend it. Thank you to everyone for taking good care of my mam.

Reply from Amy Herinckx, Commercial Business Partner at Rose Lodge Care Home

We appreciate you taking the time to share your positive comments regarding Rose Lodge and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review from D H (Son of Resident) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Very pleased with all aspects of care at Rose Lodge Newton Aycliffe. The staff are all very kind and patient with a good sprinkle of humour thrown in to lift spirits when required. Mum particularly enjoyed the activities, with music and movement and the singer who visited amongst her favourites. Food choices are excellent and the endless cups of coffee/beverages are all very much appreciated. Would definitely recommend Rose Lodge to anyone looking for a caring, homely environment for their loved ones.

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Review from J G (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

All staff at the care home are extremely professional, friendly and approachable. Their care and attention to my father's needs is excellent. Relationships between staff and residents are wonderful, creating a family feel to the home. My father has grown in strength and happiness due to the team of people around him. A five star home! Thank you.

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Review from A B (Daughter of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

Staff try very hard to make residents feel at home from home. Always friendly to visiting families too. Will do anything for us. Excellent food and drinks, regularly throughout the day and evening. Brilliant activities and entertainment which is so important to keep resident's minds active as much as possible. The family feel so lucky to have Mam here. Thank you to the management and all the staff.

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Review from Christine S (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

My mam has been a resident of Rose Lodge for just over a year. I cannot fault the staff's commitment to their residents. No home is perfect, but the carers work extremely hard. They are pleasant and caring. My mam is coming to the end of her life, but these girls have made her remaining time with us enjoyable. She has flourished under their excellent care.

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Review from L G (Great-Niece of Resident) published on 14 February 2023 Submitted via Website
Overall Experience

This care home is very welcoming to the residents. I partially love the range of activities that they have on. My aunt loves engaging in the activities, especially when the care home gets singers in, as she feels like she is the performance. She also enjoys playing bingo or dominoes. The staff are very supportive, and I am glad that my aunt is well cared for.

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Review from Natasha W (Great-Niece of Resident) published on 13 February 2023 Submitted via Website
Overall Experience
My great aunty is staying at Rose Lodge Care Home and I can't fault her care! She loves the meals, her needs are well met and communication has always been top notch!

She loves the weekly bingo and armchair exercises! Thank you for looking after her so well and giving her opportunities to engage in some of her hobbies!

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Review from A L (Son-in-law of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

My father-in-law has lived there for over a year now. He loves it there; he has made friends and loves the activities and entertainment. He loves mealtimes sitting around the dining table chatting with other residents. Rose Lodge has a lovely and friendly atmosphere, and the staff are lovely to him. He is very happy there, and that's all I could ask for.

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Review from L B (Daughter of Resident) published on 7 February 2023 Submitted via Website
Overall Experience

My mother has been a resident at Rose Lodge for two years now and the support and kindness shown to my mother and myself has been outstanding my mother has gained weight and made friends since coming to Rose Lodge and enjoys all meals prepared for her and joining in all activities. Placing my mother into a care home was a difficult time for me but the staff at Rose Lodge have all been supportive and I can not thank them enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Rose Lodge Care Home.

Upcoming Events

There are no upcoming events for Rose Lodge Care Home.

Awards / Recognitions (8)

Accreditations

There are no accreditations posted yet for Rose Lodge Care Home.

Meet the Team (1)

Nicola Wheatley
Nicola WheatleyJob Title Home ManagerJoined 2008

My name is Nicola Wheatley and I am the Care Manager at Rose Lodge. I have worked at Rose Lodge since 2008 progressing from a care assistant, to Senior care assistant, Deputy Manager then onto Home Manager.

I have had a passion for care since I was 20 Years old, dedicating myself to enrich the lives of all who live with us.

Frequently Asked Questions about Rose Lodge Care Home

What types of Care is Rose Lodge Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Lodge Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Rose Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Rose Lodge Care Home to the centre of Newton Aycliffe?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Lodge Care Home to verify any information. View our terms and conditions. Rose Lodge Care Home has an Enhanced Service -more info.